Unable to load media error when trying to play a video in Sharepoint 2013

My team consistently gets an error when trying to play a video in SharePoint 2013. I can upload it, pick a thumbnail and save it. When anyone else goes to the intranet site and tries to play the video, they get a media failed to load error.
I have tried mp4 and wmv formats. I at first thought it had to do with the codec used in Camtasia to create the video, so I encoded it in Microsoft Encoder to a wmv and it still fails. All of the videos I upload fail for other users. If someone else uploads
a video, I get the error and cannot play the video. If I look at the library in Explorer, the video file is missing but the subdirectories for additional content and thumbnails are present. For the videos I upload and can play but everyone else
gets the error, I see those subdirectories as well as the video file itself.

Result
Protocol
Host
URL
Body
Caching
Content-Type
Process
Comments
Custom
963
404
HTTP
team.hagerman.com
/submissions/Compiled%20Videos/AutoCAD%20-%20Multiple%20Profile%20Icons/AutoCAD%20-%20Multiple%20Profile%20Icons.wmv
13
private,max-age=0; Expires: Tue, 11 Feb 2014 21:58:26 GMT
iexplore:15076
[#956]
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Host: team.hagerman.com
If-Modified-Since: Wed, 26 Feb 2014 19:07:33 GMT
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Content-Length: 13
Expires: Tue, 11 Feb 2014 21:58:26 GMT
Server: Microsoft-IIS/7.5
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Date: Wed, 26 Feb 2014 21:58:25 GMT

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Unable to load media error when trying to play a video in Sharepoint 2013

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