Unable to "Log and Capture" with Canopus

Hello all -
Recently bought a Canopus ADVC700.
Connected it to my Apple G4, running FCP HD 4.5 and to my Sony DSR20 VTR.
Audio and video can be caputred using the "Capture Now" method, but I'm unable to log shots and then capture.
Tried several work-araounds, using "Easy Setup" and "Capture Settings", but I have zero control on the Sony deck.
What am I doing wrong?
I've contacted Canopus and awaiting a reply...also checked their website to see if I needed a driver (which there appairently isn't one).
Thanks!

I kinda think you've configured this all wrong and Canopus is now part of Thomson/Grass Valley so I'm not at all surprised that the support on this product is a little, umm, lacking.
I would try this to start and then start on other variations if it don't work.
DSR20 - Firewire - ADVC700
DSR20 - RS422 Dsub cable - ADVC700
ADVC700 - Firewire - Apple G4
FCP's capture/control configs should be set to firewire, logically.
DSR20 control menu should be set to rs422
ADVC700 should be set to rs422 control
Thinking through what you have going on this sounds logical to me.
I don't understand why you're using S-video between the DSR20 and the ADVC700. You're undergoing a conversion of DV25 to analog if you use S-Video as well as the bnc composite spigot and then converting back to DV25 in the 700.
Do you need a frame sync or just RS422 control?
Is there any reason you can't use a [Keyspan 28X|http://www.keyspan.com/products/usa28xg> with an [Addenda|http://www.addenda-elect.com/product.htm] Mac to RS422 cable? I used this set up for a long time on my G4 and it worked great with my JVC vtr.

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