Unable to login to Creative Cloud

After starting CC the window is complete grey without any contents. When I start an CC application the Adobe Login window is shown. After the sign in with my id and password this erro message was shown:
Error
There was an error with this action. Try again later.
d2d8fed4-fe11-490c-b9cd-bad4a4f92e81
I have this problem since 3 days. A uninstall and new installation of Creative Cloud does not resolve the problem

BLANK Cloud Screen http://forums.adobe.com/message/5484303 may help

Similar Messages

  • Unable to Login to Creative Cloud App

    Photoshop CC was crashing every time I attempted to open a new file inside of the application (Photoshop would stay open as long as did not attempt to open a file.)
    I uninstalled PS CC.
    When I attempted to reinstall. I received the following message in the CC app:
    "Unknown Server Error: Sign in is currently unavailable. We are unable to access your account. Please try again later."
    I ran the CC cleaner, restarted, and reinstalled CC. I am still receiving the message and unable to login.
    My password has been reset from the recent security warning, and I am able to login to my Adobe account online, and everything seems to be in order.
    I am running on OS X 10.8.5.
    HELP, please.

    Hi Bethany,
    Welcome to the Community!
    Try Solution 2 in this link: http://helpx.adobe.com/creative-cloud/kb/unknown-server-error-launching-cc.html, if doesn't work then try others.
    Thanks!
    Ankit

  • Signed-out message when trying to login to Creative Cloud account.

    HELP!! I continually get signed-out message when trying to login to Creative Cloud account. I have uninstalled and reinstalled and keep getting sent to the same lame fix that changes nothing. What now?

    This may help you.
    http://helpx.adobe.com/creative-cloud/kb/unable-login-creative-cloud-248.html

  • After installing Windows 8, I am unable to download the creative cloud and the program I purchased for school.

    After installing Windows 8, I am unable to download the creative cloud and the program I purchased for school.

    I purchased photoshop for my computer.  I updated my computer's operating system.  I logged into adobe.  I am unable to download the program again unless I pay again or use the trial.

  • I am unable to install the creative cloud update - error 43 comes up at around 77%

    I am unable to install the creative cloud update - error 43 comes up at around 77%. I'm a relatively new user.

    WIthout proper system info and the detailed error report nobody can say much. Most likely you run out of disk space.
    Mylenium

  • Unable to shut down Creative Cloud Desktop

    Nothing works for me this is really frustrating. Trying to uninstall give me this error. And how do I quit Creative Cloud?. No options at all.Open Updater brings the updater I start and again gives me the first error message....!!!

    Branching this to a separate discussion as the behavior from the previous discussion does not appear to be related to the current error.
    Luiescorial are you unable to quit the Creative Cloud Desktop application?  Have you tried force quitting the application?  Rebooting your computer?  What exact steps have you implemented?  Also which version of Mac OS are you using?

  • Unable to create the creative cloud files folder.

    I get this message when I try to sync files to Creative Cloud folder:
    I have tried the options, and to close the program and restart the computer, but no luck.

    Hi,
    This looks like Creative Cloud is unable to create the Creative Cloud folder is your user home folder, are you certain that this location is 100% writable? there are no permissions stopping programs writing to this location?, its unusual that your Creative Cloud folder is missing, you must have manually moved or deleted it.
    Thanks
    Warner

  • Unable to enroll in Creative Cloud - regardless of browser or credit card the message is that my billing info is incorrect - anyone seen this issue or not the resolution - support could not resolve it?

    Unable to enroll in Creative Cloud - regardless of browser or credit card the message is that my billing info is incorrect - anyone seen this issue or not the resolution - support could not resolve it?

    If Adobe support can't fix the problem, I doubt that anyone in an open forum will be able to help (this is not Adobe support)
    Change Account https://forums.adobe.com/thread/1465499 may help
    -ID support http://helpx.adobe.com/x-productkb/global/service-c1.html
    -Credit card https://helpx.adobe.com/utilities/credit-card.html
    or
    Creative Cloud chat support (all Creative Cloud customer service issues)
    http://helpx.adobe.com/x-productkb/global/service-ccm.html

  • Help , I can't login in creative cloud ?

    I was busy with Muse and after the update (june) it didn't work any more. After changing account, changin creditcard (wich was recommended) I can login in adobe .com, have acces to my documents in creative Cloud but can't login on  Creative cloud on my desktop . So I can't download programmes anymore and I can't update Muse, even after uninstalling. Nothing worked only photoshop and Indesign works perfect . Muse and edge animate doesn't work anymore .Other programmes are unreachebale.
    What should I do ? I've tried already weeks different thing s? Now the account say's always 'signed out " Even aft
    er restart?

    Thanks at Romit Sinha, its all ok now !

  • I still cannot login to Creative Cloud after 3 months. Your intervention had no effect. Please cancel my subscription, as already suggested by your technical expert. If I subsequently rejoin might that solve the problem?

    I still cannot login to Creative Cloud after 3 months. Your intervention had no effect. Please cancel my subscription, as already suggested by your technical expert. If I subsequently rejoin might that solve the problem?

    Oliverfauve I am sorry you have faced difficulty establishing a connection between the computer and our activation server.  If you have already completed the steps listed in Sign in, activation, or connection errors | CC, CS6, CS5.5 - http://helpx.adobe.com/x-productkb/policy-pricing/activation-network-issues.html then I would recommend working directly with our support team.  If you have done so already can you please post the case number so that I can review the interaction?
    If you would like to cancel your membership then please contact our support team directly at Contact Customer Care.

  • I download the software, but the login to creative cloud is failing. What do I do?

    I download the software, but the login to creative cloud is failing. What do I do?

    Nobody can tell you anything without proper system info or other technical details. Start by reading this:
    Sign in, activation, or connection errors | CS5.5 and later, Acrobat DC
    Mylenium

  • I try to login to Creative cloud, but it just keep on "loging in" with the loading circle, it never stops.. please help

    I try to login to Creative cloud, but it just keep on "loging in" with the loading circle, it never stops.. please help
    i have tried to reinstall it, disabled the UAD or what its called.. i dont know what to do with it to be honest

    Mac Spinning Wheel https://forums.adobe.com/message/5470608
    or
    A chat session where an agent may remotely look inside your computer may help
    Creative Cloud chat support (all Creative Cloud customer service issues)
    http://helpx.adobe.com/x-productkb/global/service-ccm.html

  • Cannot login to Creative Cloud, "Unable to reach Adobe servers," error message, but other people in the office can login.

    All Adobe apps have the "Sync Settings" button grayed out, and in the Creative Cloud app the prefs are grayed out. I think all these problems started with the last Yosemite 10.10.2 update. That was the same time my palates stopped working on dual monitors with any Adobe app. Help? Please? I already tried deleting the OOBE folder.

    Yosemite sometimes has problems, often related to "default" permissions needing to be changed
    -one person's solution https://forums.adobe.com/thread/1689788
    -http://blogs.adobe.com/creativecloud/creative-cloud-and-yosemite/
    -https://helpx.adobe.com/x-productkb/global/mac-os-yosemite-compatability.html

  • I'm unable to access my Creative Cloud account. It requests my password but then refuses to accept it. Please help

    This has just happened today and has been really frustrating. Creative Cloud logged me out and I've not been able to access it all day.

    >spins round a few times and then requests them again
    Mac Spinning Wheel https://forums.adobe.com/message/5470608
    -Similar in Windows https://forums.adobe.com/message/5853430
    or
    Sign Out When Sign In http://forums.adobe.com/thread/1450581?tstart=0 may help
    -and http://helpx.adobe.com/creative-cloud/kb/unable-login-creative-cloud-248.html
    -and 'looping' https://forums.adobe.com/thread/1504792

  • Problem with login on creative cloud app for windows.

    Hi everyone.
    Since yesterday I am having problems logging in at Creative Cloud on my windows desktop. I insert the user + password and after a few seconds i receive a message that I just logged off, without event logging in first.
    Here is a screenshot.
    Translating from portuguese, it says:
    "you logged off"
    "Login to continue"
    In other words: I am unable to login, and I receive this weird messe like i had just logged off.
    Please help.

    Hi Ronaldo,
    If you are continuing to experience difficulties with being unable to sign into the Creative Cloud desktop application then please see Unable to sign in to Creative Cloud after latest update - http://helpx.adobe.com/creative-cloud/kb/unable-login-creative-cloud-248.html.
    Thank you for posting on Adobe Forums.

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