Unable to move message, the message could not be moved to the mail box trash

I have an iPhone 4 with the error message 'unable to move message, the message could not be moved to the mailbox trash' with 4 emails, I managed to remove 2 of the messages by marking them as read however with the other 2 i tried this and it just crashed the Mail app any help would be appreciated.

Did you have Hotmail set-up with Android prior?  I did, and if you did too, you have the same problem, and this is how to solve it.
From your desktop computer, the Hotmail (or Outlook) website uses the folder "Deleted" for your deleted messages as default.  On your iPhone, the deleted folder's name by default is "Trash".
When I had my Hotmail with Android, it created a folder Trash for deleted messages, and it's creation was amongst all my folders.  So when you go back and look at Hotmail from your desktop, you will see a folder Trash, in addition to the default Deleted.  My Trash folder had all the emails I deleted from my Android.
That said, with the manual folder Trash that was created, when trying to set-up Hotmail now on iPhone, because I already had a folder Trash, it conflicted with the default "Trash" folder it wanted to created, so it didn't create it, being the reason why you can't delete emails, because it doesn't have the defaulted "Trash" folder to go to.
The solution is to delete the folder "Trash" from your desktop, uninstall Hotmail from your iPhone, and re-install, and it worked, the defaulted "Trash" was then created, alongside the "Sent" and "Junk".

Similar Messages

  • I cannot delete mail from my inbox and get a message saying (msg) could not be moved to the mailbox trash-POP account".

    I suddenly cannot delete mail from my inbox and get a message saying " (msg) could not be moved to the mailbox trash-POP account".  It does not matter if I am trying to delete a single message or mulitiple messages.  Can anyone help?

    If you're running Leopard, as your profile says, then you need to post your question in that forum, not the Snow Leopard forums. So if you're really running Snow Leopard, you need to update your profile to show that, as well as give more details about what kind of mail accounts you have, and who your email provider is.

  • TS3899 Purchased I phone 4S   3 1/2months ago  Having problem from day one w/ HOTMAIL & MSN  e-mail   ERROR messageS read:  the connection to the server failed or  unable to move message  The messge could not be moved to the mailbox trash when attempting

    sed   IPHONE 4 S   3 1/2 months ago .   From day one MSN & HOTMAIL e-mail has not worked properly. UNable to delete e-mails in MSN & HOTMAIL  (ERROR MESSAGE reads UNABLE TO MOVE MESSAGE
    UNable to download messages in MSN & HOTMAIL     My YAHOO & NYCAP e-mail accounts totally work.  How do I correct my MSN & HOTMAIL accounts???

    Oberus,
    We're very sorry for the troubles you're having getting your messages to your customers.  We're happy to help.  We will escalate this to the proper group for review.  Thanks for your patience as we investigate and escalate this issue.  ~Ian
    Ian_VZ
    Verizon Support
    Notice: Content posted by Verizon employees is meant to be informational and does not supersede or change the Verizon Forums User Guidelines or Terms or Service, or your Customer Agreement Terms and Conditions or Plan.

  • DVD player encountered a system error - the viewer could not be moved to the selected screen

    Hi, I am getting this error when I am trying to play .dvdmedia content with the DVD player and Airplay mirroring on an Apple TV 3rd generation. The screen remains gray, the sound is still on. I am running the latest OS X 10.9, and the firmware of the Apple TV is up to date, too. Any ideas? Thx Dom

    I have the same configuration as dog.toy.tough, and encountered the same problem trying to use  DVD player & Airplay. 
    I then tried  viewing the same DVD with "MPlayerX" and it worked flawlessly!  I don't really understand what Rudegar is saying about encryption, and it would be great to be able to use the native apple DVD player some day ... but in the meantime I will continue to use MPlayerX.  It's free and you can download it from the App Store. 

  • TS3899 My email on my iPhone won't allow me to trash old messages -- I get "unable to move message" "message could not be moved to the mailbox Trash"  I have restored to factory settings, asked AT&T about it (no help).

    my iphone won't allow me to trash old email messages -- I get the little window that says "Unable to Move Message -- The message could not be moved to the mailbox Trash." AT&T can't help me -- no one else has this problem, even though we're all on the same server from my company. I have restored to factory settings, but it didn't help. My email account settings are correct, the same as on my computers, and I can trash old messages on them.
    What do I do now?

    I have had a similar problem recently and followed advice here. Specifically, I used the brute force approach. As suggested by this site, I strongly urge you to backup your mailbox before trying this fix - just to be on the safe side.
    Message was edited by: Rich JG

  • Cannot delete e-mail.  I have three e-mail accounts, two of which I can delete e-mails.  Whenever trying to delete e-mails in the thirs account, I get the following message "Unable to move message.  This message could not be moved to the mailbox Trash".

    Cannot delete e-mails.  I have three e-mail accounts.  Two I have no problem with but I cannot delete e-mails from the third account.  Whenever trying to delete, I get a amessage which states "Unable to move message.  The message could not be moved to the mailbox Trash."

    Back up all data. Rebuild the mailbox. Try again to delete the message.

  • IPhone 4 will not delete 'trash' ... "Unable to Move Message ... The message could not be moved to the mailbox Trash"

    I cannot empty my 'trash' ... it comes up with ... "Unable to Move Message ... The message could not be moved to the mailbox Trash"
    I went into Settings > Mail > 'my account' > advanced > deleted mailbox > Trash (On My iPhone) ... it appears to delete a few items only ... I may try to individually delete 30 items and only 4 go ?  help please ...

    I have the same problem and there is no advanced option. Was this removed in the upgrade to ios 5? I have been chasing a solution to this and the fact I have various duplicate emails appearing in my work account for days now! It seems like I may have to delete my account and re-install. This appears to be a common problem, where is Apple's fix for it?

  • HT1668 I get the "Unable to Move Message. The message could not be moved to the mailbox Trash". whenever i try deleting from my ipad 2. I am unable to delete from Trash...HELP

    I get the "Unable to Move Message. The message could not be moved to the mailbox Trash". whenever i try deleting from my ipad 2. I am unable to delete from Trash...HELP!
    Additional info...I am trying to delete these emails from a Webmail address. the Trash currently has 11 messages and they arent being deleted.

    Try turning the account off and on : Settings > Mail, Contacts, Calendars , then tap the account on the right, slide Mail to 'off', exit settings and go back into the Mail app, and then go back to Settings and slide Mail back to 'on'
    If that doesn't work then try closing the Mail app via the taskbar : from the home screen (i.e. not with the Mail app 'open' on-screen) double-click the home button to bring up the taskbar, then press and hold any of the apps on the taskbar for a couple of seconds or so until they start shaking, then press the '-' in the top left of the Mail app to close it, and touch any part of the screen above the taskbar so as to stop the shaking and close the taskbar.
    Another option is a reset : press and hold both the sleep and home buttons for about 10 to 15 seconds (ignore the red slider), after which the Apple logo should appear - you won't lose any content, it's the iPad equivalent of a reboot.
    If you still can't delete them then go into Settings > Mail, Contacts, Calendars,  select the account on the right-hand side of that screen, select Account, then Advanced, Deleted Mailbox, and under On The Server tap the 'Trash' folder so that it gets a tick against it - then come out of that series of popups by tapping on the relevant buttons at the top of them and then see if you can delete emails.

  • Can't delete mail on phone, message says unable to move message the message could not be moved to the mailbox trash

    can't delete mail on phone, message says, Unable to move message The message could not be moved to the mailbox trash.

    Delete your mail account/s and re-add them.
    This is what worked for me but I've read about other solutions that have worked for some people as well:
    http://forums.macrumors.com/showthread.php?t=612773

  • HT1390 I can't transfer a rented movie from my iMac to my iPad. It get the following error message- the rental could not be transferred to the iPad because it has already been transferred to another computer or device. I have not transferred it to anywher

    I can't transfer a rented movie from my iMac to my iPad. It get the following error message- the rental could not be transferred to the iPad because it has already been transferred to another computer or device. I have not transferred it to anywhere device.

    Is the computer connected to the the internet?

  • Unable to update.  Receiving message:  The iPhone could not be updated because the firmware is not compatible.

    I'm trying to update my iPhone but am receiving this message:  The iPhone could not be updated because the firmware is not compatible.

    You may have to arrange to take the product into an authorized
    service agent for the iPhone (or other affected iDevice) to see
    if they can apply the correct firmware update, to help resolve the
    issue of upgrade; or if they have a way to put it as it was prior to
    the attempted upgrade to a later iOS.
    See all worldwide telephone support numbers
    Contact a mobile carrier
    Find an Apple Authorized Service Provider
    Visit an Apple Retail Store
    Pending some release of another update to the iOS, you'd need
    to have someone's hands-on effort to correct the issues your
    product faces now, before another round of upgrade attempt.
    Sorry that I have no exact method to attempt to resolve your issue.
    Good luck & happy computing!

  • Why the following error message "The message could not be moved to the mailbox Trash".

    Why do I see the following error message?
    "Unable to Move Message. The message could not be moved to the mailbox Trash".

    Try closing the Mail app via the multitasking bar and see if you can delete them when you re-open the app : double-click the home button to open the taskbar and then swipe or drag the Mail app's 'screen' up and off the top of the screen to close it, and click the home button to close the taskbar.
    If that doesn't fix it then try going into Settings > Mail, Contacts, Calendars. Then select the account on the right-hand side of that screen, select Account, then Advanced, Deleted Mailbox, and under On The Server tap the 'Trash' folder so that it gets a tick against it - then come out of that series of popups by tapping on the relevant buttons at the top of them and then see if you can delete emails.

  • "The message could not be moved to the mailbox Archive" - iPhone 6

    I have an iPhone 6 using the standard email app for my work (we use gmail apps), now using the latest iOS 8.1
    When I try to swipe to Archive, it doesn't work and says: "Unable to Move Message. The message could not be moved to the mailbox Archive"
    If I switch to 'Delete' instead of 'Archive' it deletes it, but I want to archive. It used to work, yet even before I upgraded my phone and iOS, it's started happening a month or so ago.
    I used to never have this issue but it's relatively new. I've tried deleting and reinstalling my mail account and nothing works.
    Help please.
    Thanks

    Update - I deleted/re-added my account. Same issue. Also, no my Exchange calendar won't sync. Issue appears to be on the Exchange server. I see the following errors in my iPhone log:
    Thu Jun 24 08:22:45 unknown dataaccessd[1690] <Warning>: EAS|connection died with error Error Domain=NSURLErrorDomain Code=-1001 "The operation couldnt be completed. (NSURLErrorDomain error -1001.)" 0x189010
    Thu Jun 24 08:22:45 unknown dataaccessd[1690] <Warning>: EAS|ASFolderItemsSyncTask failed: Error Domain=NSURLErrorDomain Code=-1001 "The operation couldnt be completed. (NSURLErrorDomain error -1001.)"
    Thu Jun 24 08:22:45 unknown dataaccessd[1690] <Warning>: EAS|Folder with id 046953b97fad3041abac33b9777784fc-da284a and title Calendar has failed to sync 5 time(s) in a row
    Thu Jun 24 08:23:14 unknown CommCenter[32] <Notice>: com.apple.persistentconnection[dataaccessd,1690] is releasing its assertion on PDP context 0.
    Thu Jun 24 08:23:18 unknown dataaccessd[1690] <Warning>: EAS|connection died with error Error Domain=NSURLErrorDomain Code=-1001 "The operation couldnt be completed. (NSURLErrorDomain error -1001.)" 0x183be0
    Thu Jun 24 08:23:18 unknown dataaccessd[1690] <Warning>: EAS|ASFolderItemsSyncTask failed: Error Domain=NSURLErrorDomain Code=-1001 "The operation couldnt be completed. (NSURLErrorDomain error -1001.)"
    Thu Jun 24 08:23:18 unknown dataaccessd[1690] <Warning>: EAS|Folder with id 046953b97fad3041abac33b9777784fc-da284b and title Contacts has failed to sync 5 time(s) in a row
    Thu Jun 24 08:23:23 unknown CommCenter[32] <Notice>: Client [com.apple.persistentconnection[dataaccessd,1690]] is telling PDP context 0 to go active.
    Thoughts?

  • 'The message could not be moved to the mailbox Trash' message when deleting

    Hello,
    I have a 3G and after upgrading to iOS4, whenever I delete messages from an Exchange mailbox on my iPhone, I get the message 'Unable to Move Message - The message could not be moved to the mailbox Trash'. Odd part is that the message IS moved to Trash. I also have a gmail account setup and that one works just fine. Really more of an annoyance than an issue, but it's growing more annoying by the minute. Any ideas?
    Thanks

    Update - I deleted/re-added my account. Same issue. Also, no my Exchange calendar won't sync. Issue appears to be on the Exchange server. I see the following errors in my iPhone log:
    Thu Jun 24 08:22:45 unknown dataaccessd[1690] <Warning>: EAS|connection died with error Error Domain=NSURLErrorDomain Code=-1001 "The operation couldnt be completed. (NSURLErrorDomain error -1001.)" 0x189010
    Thu Jun 24 08:22:45 unknown dataaccessd[1690] <Warning>: EAS|ASFolderItemsSyncTask failed: Error Domain=NSURLErrorDomain Code=-1001 "The operation couldnt be completed. (NSURLErrorDomain error -1001.)"
    Thu Jun 24 08:22:45 unknown dataaccessd[1690] <Warning>: EAS|Folder with id 046953b97fad3041abac33b9777784fc-da284a and title Calendar has failed to sync 5 time(s) in a row
    Thu Jun 24 08:23:14 unknown CommCenter[32] <Notice>: com.apple.persistentconnection[dataaccessd,1690] is releasing its assertion on PDP context 0.
    Thu Jun 24 08:23:18 unknown dataaccessd[1690] <Warning>: EAS|connection died with error Error Domain=NSURLErrorDomain Code=-1001 "The operation couldnt be completed. (NSURLErrorDomain error -1001.)" 0x183be0
    Thu Jun 24 08:23:18 unknown dataaccessd[1690] <Warning>: EAS|ASFolderItemsSyncTask failed: Error Domain=NSURLErrorDomain Code=-1001 "The operation couldnt be completed. (NSURLErrorDomain error -1001.)"
    Thu Jun 24 08:23:18 unknown dataaccessd[1690] <Warning>: EAS|Folder with id 046953b97fad3041abac33b9777784fc-da284b and title Contacts has failed to sync 5 time(s) in a row
    Thu Jun 24 08:23:23 unknown CommCenter[32] <Notice>: Client [com.apple.persistentconnection[dataaccessd,1690]] is telling PDP context 0 to go active.
    Thoughts?

  • The messages could not be moved to the mailbox trash

    Hi there.
    I bought an iPad 2 yesterday and I just tried to delete a couple of emails but it comes up with the following message: 'Unable to Move Messages. The messages could not be moved to the mailbox trash'
    When you click 'OK' the selected emails do actually appear in the trash folder but when you delete them from there, the same message pops up and they immediately appear back in the inbox.
    I've searched numerous forums for a solution but all people seem to say is 'empty your trash folder' but it is empty. I've got the same pop3 email account set up on my iPhone 4 and that works fine.
    Any ideas? Thanks in advance for help.

    Yes, that's true.

Maybe you are looking for

  • How can I update a catalog on my laptop and then transfer the updates to master catalog on desktop?

    This is similar to Goeffbubbles question but I don't want to have the original files on both laptop and desktop Here is the question: I want to make a copy of a Lightroom 3 catalog to put on my laptop so while on the move I can be geo-tagging and key

  • Maintain the telephone and fax number of vendor in Purchase order document

    Dear Expert, Hi, i'm wondering here.. why when I create purchase order , and enter the vendor in vendor field, the telephone and fax field in PO header - address tab is not automatically appears, only the street/ house number , postal code and so for

  • Reporting & Analysis workspace9 server not running on server at port 6800

    Hi all, i installed hyperion 9 system them with reporting and essbase .. after configured all .. configure shows sucess but after shared services configuration failed in BI unable to open workspace when i tried to open Workspace "Could not find a Hyp

  • Folder image

    hi, when trying to replace the boring folder icon with a .jpeg image, sometimes you get the image, but most of the time you get the file name displayed any ideas how i can get round this ? thanks

  • Oracle 10g DBConsole

    Hi all, currently I'm trying to enable 10g DBConsole on some running databases. To-date, I don't have much information about the databases, eg. how they were installed, and what are the components being selected during the installation. I researched