"Unable to move message to Trash" when trying to delete message on Apple mail default app

I have tried deleting and reading the account multiple times however the issue still persists. We are using Office 365 Exchange server. I have also tried setting the trash folder to sync.

Hi,
Does it work through OWA?
If OWA works, you may need to check whether EWS works fine on both Apple client side and Exchange side.
Thanks,
Simon Wu
TechNet Community Support

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