"Unable to move message to Trash" when trying to delete message on Apple mail default app

I have tried deleting and reading the account multiple times however the issue still persists. We are using Office 365 Exchange server. I have also tried setting the trash folder to sync.

Hi,
Does it work through OWA?
If OWA works, you may need to check whether EWS works fine on both Apple client side and Exchange side.
Thanks,
Simon Wu
TechNet Community Support

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IPhone 4S AND 5S freeze when trying to delete message threads?

I have the newest software available and both phones are up to date.
When I go to delete old message threads, my iPhone freezes. It will let me swipe to the side and clear them, but after 2 or 3 threads it will freeze. I'll be in the Messages section and it will be unresponsive. I will close out of it and then when I reopen it- it says I have 0 messages altogether. I have to literally turn my phone off and then back on to view my inbox again- and the message threads I thoght were deleted are still there.
Does anyone else have this problem, or a way to fix it?

Hello Makayla,
It sounds like you're deleted message threads keep coming back after you restart the devie. I recommend starting by quitting all the running apps on your phone:
iOS: Force an app to close
Double-click the Home button.
Swipe left or right until you have located the app you wish to close.
Swipe the app up to close it.
When you have done that restart the device and test the issue again:
iOS: Turning off and on (restarting) and resetting
If the issue persists, backup your device to iTunes and then restore it as a new device and verify that it works.
How to erase your iOS device and then set it up as a new device or restore it from backups
If it does, then restore your backup to either verify it still works and the software just needed reinstalled, or isolate the issue to the backup file itself.
Thank you for using Apple Support Communities.
Regards,
Sterling

IPad 2 - email shuts down when trying to delete messages

Whenever I try to delete email messages, I click on "Edit", check the messages to be deleted. The red Delete button shows up and as soon as I touch it the entire email program shuts down and returns to the home page. The next "Delete Message" button does not show up before it shuts down. I uninstalled and reinstalled the account which helped, but the problem came back again. Any suggestions?

I normally would suggest that you have an email with a funky attachment that might be causing a problem. You could try going to your webmail in a browser - either on your iPad or on your computer - and look for an email with a large spreadsheet file, photo, video, or some type of attachment that might be too large for the iPad to read and delete the message from the server, restart your iPad and then try the Mail App again.
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Getting an error message that unable to check for software update when trying to download new iOS 8.0.2 update ?? Can someone help ???

Getting an error message of unable to
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Howdy there otss1979,
It sounds like you are unable to download the iOS 8.0.2 update either, over the air, or using iTunes. If you are updating the software on your phone in Settings > General > software update I would recommend starting with this article:
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If you are using iTunes, I would use this article instead:
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If you are getting a specific error number, the following article will help you get that resolved:
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If this does not resolve the issue, could you please write the error message you are getting word for word for me?
Thank you for using Apple Support Communities.
All the best,
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Hi, I have Mac with Snow Leopard and was trying to purchase Lion , so I can move to I cloud, when trying to buy the app I get a message that a minimum 2gb of memory is required. I went check the hard disck info and it says available memory 20gb :-(

Hi, I have Mac with Snow Leopard and was trying to purchase Lion , so I can move to I cloud, when trying to buy the app I get a message that a minimum 2gb of memory is required. I went check the hard disck info and it says available memory 20gb :-(

Apple Logo, left hand side of the menu bar, About this Mac. It should be right there. If not then More Info, Sys Info.
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hi
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I finally solved my problem by deleting both accounts and then adding them back via tools - account settings - account actions. It was actually pretty simple... all I had to know was email addresses and passwords. Trying to correct the account settings didn't work for me or for the ATT tech I contacted.

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Just a suggestion but I have found on WIn 7 that showing a pdf in the
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Jean Notte
[email protected]

TS3274 Error message 5000 received when trying to update ipad software

How do I resolve this error message 5000 received when trying to update ipad software from my computer?

iOS: Resolving update and restore alert messages
http://support.apple.com/kb/TS1275
iPad: Unable to update or restore
http://support.apple.com/kb/ht4097
 Cheers, Tom

I get error message "unknown error" When trying to log on to itunes via pc, help please!

I get error message "unknown error" When trying to log on to itunes via pc, help please!

Hello, trolle56.
Thank you for the question. You may find these articles helpful in troubleshooting the error received with the iTunes Store.
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http://support.apple.com/kb/ts1368
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http://support.apple.com/kb/ts3297
Cheers,
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I AM A CREATIVE CLOUD MEMBER FOR SOMETIME BUT NOW WHEN I LOGIN WITH THE CORRECT PASSWORD I STILL GET SIGNED OUT MESSAGE AND THEN WHEN TRIED THE SOLUTION GIVEN BY HELP THAT IS TO DELETE OPM.DB FILE OR SECOND SOLUTION INSTALL A FRESH CREATIVE CLOUD FOR DESK

I AM A CREATIVE CLOUD MEMBER FOR SOMETIME BUT NOW WHEN I LOGIN WITH THE CORRECT PASSWORD I STILL GET SIGNED OUT MESSAGE AND THEN WHEN TRIED THE SOLUTION GIVEN BY HELP THAT IS TO DELETE OPM.DB FILE OR SECOND SOLUTION INSTALL A FRESH CREATIVE CLOUD FOR DESKTOP APP OR EVEN SOLUTION OF RUN OF IMSLIBREPLACER IM STIILL NOT ABLE TO LOGIN TO MY CREATIVE CLOUD FOR DEKTOP APP . PLEASE HELP ME AS I NEED TO GET IN AND EXPLORE MORE OF MY DOWNLOADED S/W
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Hi Alfred,
I would like to know the exact error message when you sign in, in the meanwhile please try the following steps assuming its Windows, let me know if its a MAC:
1) Go to Start button>> Control panel>> Uninstall a program.
2) Check if you see Browser safeguard there, if yes then uninstall it.
3) Open Internet explorer>> Tools>> Internet options>> Connections>> Lan Settings>> and it should be like this.
-Ankit

HT4863 I have an error message coming up when trying to send an email which says 'sending the message failed because you're exceeding the limit' can anyone help me to resolve this please

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Try reentering the password in your iCloud mail settings.

After upgrading the new operating system, it seems some useful features no longer work such as when typing a message the text anticipates the next word and when trying to delete individual messages from a contact, you can no longer tap and hold to select

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Well, that's kind of embarrassing. And I honestly thought I paid attention to that... It works perfectly now, thank you so much!
As expected, cdm-git also works fine since DMs only work in the root mode as of now.
Just for the record, both type commands output "/usr/bin/startx" and pacman -Q gives "systemd 215-4".
Last edited by looki (2014-08-23 13:04:49)

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Since you're using a 3rd party app, suggest contacting the app developer or looking at their support site for help.

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Windows right?
Likely your not the administor any more, the botnet is.
Check on this site really quick if your part of a botnet
http://botnetchecker.com/
All clear? Hopefully. Backup your files to a external drive, cd or dvd, USB keye etc off your computer.
Run the sfx file on this site and it will burn to a cd.
http://www.avira.com/en/support-download-avira-antivir-rescue-system
Next hit your BIO's key and set the cd to boot first, run the scanner and see what it pops up.
If your all clear then create another Admin, transfer your files over from the first Admin.
See if that works, eventually when your totally over to the new Admin, delete the old one.
If you can't create a new Admin, find out who locked your machine down, like your parents or it's a school computer?
Likely installed spyware or "nanyware" to watch you.
Hope that works.

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Thanks for helping Christeneau. You helped me too...eventually. I say eventually because I was puzzled by your 'What does it say behind "email photo's using"'?
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It's quite simple: The apostrophe 's' should be used as the following examples show:
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Plurals (more then one) NEVER have an apostrophe! E.g. CDs, eggs, biscuits, vehicles, UNLESS to show possesion - a CD's label, the biscuit's taste, a vehicle's colour.
Thanks again for you help.

"Unable to move message to Trash" when trying to delete message on Apple mail default app

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