Unable to open CR2 photo files in photoshop CS6
I am not able to open my CR2 files (from a Canon 70D camera) in my Photoshop CS6 via camera raw. The pop up window suggested updates, which I did, and the problem persists. Any suggestions?
Which operating system are you using?
You tried Help>Updates from within photoshop cs6 to get the camera raw update, either 8.3 (windows xp and vista and mac os x 10.6.8) or 9.0 (all other operating systems)
Similar Messages
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Unable to open Canon 7D CR2 raw files in Photoshop CS6
Hi Folks,
I have been trying to open Canon 7D CR2 raw files in Photoshop CS6 (Extended) (Windows 8.1) but I'm always getting the error "Could not complete your request because the file format module cannot parse your file".
I installed the Camera Raw plugin ver 8.8.0.397 today. Did this initially by downloading and running the CameraRaw_8_8.zip available here Camera Raw plug-in installer. Still got the error.
Went and did the Check Updates in Photoshop and updated the Camera Raw (and other components) but STILL cannot open the CR2 files.
I can see the thumbnails in Bridge but when I double click to open them in Photoshop, same error.
Cannot seem to get past the "Could not complete your request..." error.
Any ideas?
Cheers,
Doug...Hi Folks,
Thanks for your replies and assistance so far, very much appreciated. Its a very frustrating problem... this should be one of those things that just work.
I have uploaded two sample pics taken with my canon 7d. If you get a chance, could you please try opening these images to see if they work on your machine.
http://www.bespoke-gems.com/images/gemstones/misc/rawtest1_canon7d.cr2
http://www.bespoke-gems.com/images/gemstones/misc/rawtest2_canon7d.cr2
I have tried opening them on both my office and home computer but neither of them work.
Hmmm... could it have anything to do with the lens (Canon Macro Lens EF 100mm1:2.8 USM)
Many thanks! -
Cannot open my NEF files in Photoshop CS6 from my new Nikon D800 camera.
That's it, I Cannot open my NEF files in Photoshop CS6 Camera Raw from my new Nikon D800 camera. What am I doing wrong or what is wrong? I have the plug-in Camera Raw 7. and can open TIFF files but not the NEF files.
Peace,
Charles FennenHi ssprengel,
to explain the scenario, i am basically a D7000 user and I do post production with Windows computer. But for an assignment I have hired D800, they have provided me their SD memory card. I have used the same memory card while shooting.
I have transferred the NEF files from the camera using Nikon software. The transfer was successful but i am not able to open the Raw NEF file with ACR. Even my plugins are updated till date.
The NEF thumbnails are having small lock logo in the bottom left corner. I do not know what does that mean. Like this.
Kindly let me know what would be the prob? if my RAW files are corrupted kindly let me know how will I recover them?
Thank you. -
Hi,
I can't open D7200 NEF files with Photoshop CS6.I checked the updates and there are no updates available.What do I do?
NitinFor the time being, shoot JPEG images. At this time there is no support for NEF files from the D7200 in any Adobe product. It was released at such a time that it wasn't included in the last Camera Raw update. And Lightroom hasn't been updated either. Consequently, there is no DNG converter available at this time. We will have to wait and see what programs will be able to accommodate the D7200 when Adobe releases updates or upgrades that support the camera.
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Unable to open *any* picture files in Photoshop CC
I cannot seem to open any picture files in Photoshop CC. It doesn't seem to matter what file type it is.
.jpg .gif .png no file will open. They open just fine in Illustrator but Photoshop can't seem to find them.
I've tried modifying what program "opens" the file but Photoshop isn't listed. Window Media Player is listed, as
is Illustrator but I have to search for Photoshop and when I click on it, it doesn't do anything.
Please help.Allyson,
Another welcome here.
Along with the answers to Trevor's questions, how are you attempting to Open those Image files, i.e. Dbl-clicking on them in Windows Explorer, or from the File>Open menu in the Toolbar? If you are using the former, please try the latter. If you want to work from Windows Explorer, Rt-click on the file, and choose Open With, then Photoshop.
Your comment about WMP being the default viewing program, seems to indicate that your File Associations have been changed, with WMP now set as the target program. If this is the case, then you will likely want to go to Folder Options (check for your specific version of Windows), and reset the File Associations for, say PSD, PSB, JPEG, etc., to point to Ps.
Good luck,
Hunt -
Unable to open CR2 photos in Photoshop CS3.
I am unable to open some very important wedding CR2 files in Photoshop CS3. What specific updates do I need to fix this? The raw photoUns were shot on a Canon 70D. The photos were shot in low lighting so I shot in a large format that I don't typically use. I feel that I have tried several updates available through Adobe but have been unsuccessful.
karlys36903135 wrote:
The DNG converter that I have is 8.7. I will re-download the 8.2 and see if that helps.
No, no, no! Don't do that. Older versions don't even support your camera.
The DNG Converter does not work on files, it won't even see them. It works only on FOLDERS. Do not point it at the files but at the FOLDER(s) that contain said files. -
Cannot open CR2 RAW files in Photoshop
To support RAW files from my new Canon Powershot G11 I downloaded to Camera RAW plug-in 5_6 dmg from adobe. I manged to be able to view the CR2 RAW files in Bridge. However when trying to open a CR2 RAW file from Bridge into Photoshop I get the following error message:
"Uanable to use Camera Raw plug-in, it is not compatible with this version of Photoshop (CS3)."
How do I overcome this problem?Jens Erik Ebbesen wrote:
To support RAW files from my new Canon Powershot G11 I downloaded to Camera RAW plug-in 5_6 dmg from adobe. I manged to be able to view the CR2 RAW files in Bridge. However when trying to open a CR2 RAW file from Bridge into Photoshop I get the following error message:
"Uanable to use Camera Raw plug-in, it is not compatible with this version of Photoshop (CS3)."
How do I overcome this problem?
You have two options with Photoshop.
Upgrade to CS4 so you can use the latest Adobe Camera Raw plug-in, or use the DNG converter from the Downloads page above to make readable versions of your CR2 files. -
?unable to open raw photo file after downloading camera raw 7.4 update?
Can anyone help please.
I recently had my lap top wiped and have had to re load CS6. I have also downloaded the camera raw 7.4 update (I use a Nikon D7100 camera) The update downloads without any problems, I go through download, install and then finish, but I still am unable to open my raw photos. I get the following message... 'if you are attempting to open a raw file from a digital camera, make sure you have the latest raw camera update installed'. I have no idea why it is doing this, or how to combat it. Any suggestions would be much appreciated. Thanks in advance.
GailHi Benjamin,
You were right. It was the camera's provided software transfer system. I've copied them directly from the (same) card to the desktop and works.
Many many thanks! Cheers -
Camera Raw Will Not Open .CR2 Photo Files
I use Photoshop 7.0 with a Windows Vista operating system. Camera Raw in Elements will not recognize the Canon .CR2 Raw photo files that I download from my Canon 50D using a card reader. I even downloaded the new Camera Raw 5.1 from Adobe with the same results. Any ideas?
Indeed, I stand corrected:
Windows:
Photoshop Elements 6.0 and 7.0: Camera Raw 5.x
Photoshop Elements 5.0: Camera Raw 4.6
Photoshop Elements 4.0: Camera Raw 3.7
Photoshop Elements 3.0: Camera Raw 3.6
Macintosh:
Photoshop Elements 6.0: Camera Raw 5.x
Photoshop Elements 4.0.1: Camera Raw 4.6
Photoshop Elements 3.0: Camera Raw 3.6
(The following page can be confusing, with versions of ACR intermingling with versions of PSE, and different versions than the headings being listed.)
http://www.adobe.com/support/downloads/product.jsp?product=40&platform=Windows -
Bridge CS6 insist to open Camera raw files via Photoshop CS6 instead of CC
Hi
I´ve trying to start using Photoshop CC instead of CS6. The problem is that my Bridge CS6 is opening Camera RAWs to Photoshop CS6 as a default instead of CC. I`ve changed Finder defaults and as well as Bridges own File type assosiations to use Photoshop CC as a default, but still it isnt working. I wouldnt want to delete Photoshop CS6 completely.
Any help, anyone?Which version mac os x are you using?
If it's mac os x 10.6.8 snow leopard, then post back before installing bridge cc.
I believe you need to install bridge cc so your camera raw files will open from the camera raw dialog in bridge cc to photoshop cc.
Also of note is the camera raw version for bridge cs6 doesn't have any of the new features that the bridge cc version of camera raw has.
If you open the the Creative Cloud Desktop.app, then you should see Bridge CC available for install.
Applications>Adobe Creative Cloud>Adobe Creative Cloud -
Can't open ABR brush file in Photoshop CS6. Any solutions.
Hello,
I downloaded a set of brushes as an ABR file, pasted it into the 'brush' folder in the 'presets' folder, but when I try to load my brushes I can't see any ABR files in my brushes folder.
Does anyone have any ideas?
I'd be so grateful if anyone can help.If you are using Windows, did you place them in the 32 bit Program Files (x86) folder or the 64 bit Program Files folder?
Place them in here
C:\Users\Your Name\AppData\Roaming\Adobe\Adobe Photoshop CS6\Presets\Brushes
so both versions can see them.
Gene -
Unable to open or create files in photoshop CS4
Suddenly my Photoshop CS4 has stopped working. I can open the program, but are not able to either open files (jpg, psd, tif ++) or create new files. No error message, it just doesn't happen anything. The program doesn't stop working either, I can still browse all menues or try to open the file again, but nothing happens, it's just like the functions doesn't work. Sometimes I''m able to open a file, by browsing my computer and choose "open in photoshop cs4". Then the file opens in Photoshop, but I'm not able to do anything. No menues or actions are working. I'm running 64bit Windows 7 on a Lenovo T420s laptop.
I'm running photoshop version 11.0.2
I have tried to reset the preferences, tried to reinstall Photoshop, tried other versions (CS5) and even tried to reinstall my computer. Doesn't help, the program is still not working.
What can cause this?
System info:
Adobe Photoshop Version: 11.0.2 (11.0.2x20100514 [20100514.r.591 2010/05/14:02:00:00 cutoff; r branch]) X64
Operating System: Windows NT
Version: 6.1 Service Pack 1
System architecture: Intel CPU Family:6, Model:10, Stepping:7 with MMX, SSE Integer, SSE FP, SSE2
Physical processor count: 1
Logical processor count: 4
Processor speed: 2691 MHz
Video Card Vendor: NVIDIA Corporation
Video Card Renderer: NVS 4200M/PCIe/SSE2
OpenGL Drawing: Disabled.
Video Card: Intel(R) HD Graphics 3000
Video Mode: igdumd64.dll,igd10umd64.dll,igd10umd64.dll,igdumd32,igd10umd32,igd10umd32
Video Card Driver: igdumd64.dll,igd10umd64.dll,igd10umd64.dll,igdumd32,igd10umd32,igd10umd32
Driver Version: 8.15.10.2696
Built-in memory: 8074 MB
Free memory: 5657 MB
Memory available to Photoshop: 7111 MB
Memory used by Photoshop: 60 %
Image cache levels: 4
Serial number: 91198886449861002069
Application folder: C:\Program Files\Adobe\Adobe Photoshop CS4 (64 Bit)\
Temporary file path: C:\Users\FREDRI~1\AppData\Local\Temp\
Photoshop scratch has async I/O enabled
Scratch volume(s):
C:\, 149,0G, 46,8G free
Primary Plug-ins folder: C:\Program Files\Adobe\Adobe Photoshop CS4 (64 Bit)\Plug-ins\
Additional Plug-ins folder: not set
Installed components:
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AdobeLinguistic.dll Adobe Linguisitc Library 4.0.0
AdobeLM.dll AdobeLM (64 Bit) 3.0.11.10077 (BuildVersion: 53.352460; BuildDate: Tue Jul 29 2008 16:32:22) 53.352460
AdobeLM_libFNP.dll FLEXnet Publisher (64 bit) 11.5.0.1 build 57427
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AdobeUpdater.dll Adobe Updater Library 6.0.0.1452 (BuildVersion: 52.338651; BuildDate: Wed Apr 16 2008 19:28:20) 52.338651
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MPS.dll MPS 2008/07/07-10:33:04 53.350311 53.350311
pdfsettings.dll Adobe PDFSettings 1.04
Photoshop.dll Adobe Photoshop CS4 CS4
Plugin.dll Adobe Photoshop CS4 CS4
PlugPlug.dll Adobe(R) CSXS PlugPlug Standard Dll (64 bit) 1.0.0.73
PSArt.dll Adobe Photoshop CS4 CS4
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WRServices.dll WRServices Friday May 30 2008 7:18:42 Build 0.7713 0.7713
Installed plug-ins:
ADM 3.11x01
Accented Edges 11.0
Angled Strokes 11.0
Average 11.0 (11.0x20080919 [20080919.r.488 2008/09/19:02:00:00 cutoff; r branch])
BMP 11.0 (11.0x20080919 [20080919.r.488 2008/09/19:02:00:00 cutoff; r branch])
Bas Relief 11.0
Camera Raw 5.7
Chalk & Charcoal 11.0
Charcoal 11.0
Chrome 11.0
Cineon 11.0 (11.0x20080919 [20080919.r.488 2008/09/19:02:00:00 cutoff; r branch])
Clouds 11.0 (11.0x20080919 [20080919.r.488 2008/09/19:02:00:00 cutoff; r branch])
Color Halftone 11.0 (11.0x20080919 [20080919.r.488 2008/09/19:02:00:00 cutoff; r branch])
Colored Pencil 11.0
CompuServe GIF 11.0 (11.0x20080919 [20080919.r.488 2008/09/19:02:00:00 cutoff; r branch])
Conté Crayon 11.0
Craquelure 11.0
Crop and Straighten Photos 11.0 (11.0x20080919 [20080919.r.488 2008/09/19:02:00:00 cutoff; r branch])
Crop and Straighten Photos Filter 11.0 (11.0x20080919 [20080919.r.488 2008/09/19:02:00:00 cutoff; r branch])
Crosshatch 11.0
Crystallize 11.0 (11.0x20080919 [20080919.r.488 2008/09/19:02:00:00 cutoff; r branch])
Cutout 11.0
Dark Strokes 11.0
De-Interlace 11.0 (11.0x20080919 [20080919.r.488 2008/09/19:02:00:00 cutoff; r branch])
Difference Clouds 11.0 (11.0x20080919 [20080919.r.488 2008/09/19:02:00:00 cutoff; r branch])
Diffuse Glow 11.0
Displace 11.0 (11.0x20080919 [20080919.r.488 2008/09/19:02:00:00 cutoff; r branch])
Dry Brush 11.0
Extrude 11.0 (11.0x20080919 [20080919.r.488 2008/09/19:02:00:00 cutoff; r branch])
FXG 11.0 (11.0x20080919 [20080919.r.488 2008/09/19:02:00:00 cutoff; r branch])
FastCore Routines 11.0 (11.0x20080919 [20080919.r.488 2008/09/19:02:00:00 cutoff; r branch])
Fibers 11.0 (11.0x20080919 [20080919.r.488 2008/09/19:02:00:00 cutoff; r branch])
Film Grain 11.0
Filmstrip 11.0 (11.0x20080919 [20080919.r.488 2008/09/19:02:00:00 cutoff; r branch])
Filter Gallery 11.0
Fresco 11.0
Glass 11.0
Glowing Edges 11.0
Grain 11.0
Graphic Pen 11.0
HDRMergeUI 11.0
Halftone Pattern 11.0
IFF Format 11.0 (11.0x20080919 [20080919.r.488 2008/09/19:02:00:00 cutoff; r branch])
Ink Outlines 11.0
Lens Blur 11.0
Lens Correction 11.0
Lens Flare 11.0 (11.0x20080919 [20080919.r.488 2008/09/19:02:00:00 cutoff; r branch])
Lighting Effects 11.0.2 (11.0.2x20100514 [20100514.r.591 2010/05/14:02:00:00 cutoff; r branch])
Liquify 11.0
MMXCore Routines 11.0 (11.0x20080919 [20080919.r.488 2008/09/19:02:00:00 cutoff; r branch])
Matlab Operation 11.0 (11.0x20080919 [20080919.r.488 2008/09/19:02:00:00 cutoff; r branch])
Measurement Core 11.0 (11.0x20080919 [20080919.r.488 2008/09/19:02:00:00 cutoff; r branch])
Mezzotint 11.0 (11.0x20080919 [20080919.r.488 2008/09/19:02:00:00 cutoff; r branch])
Mosaic Tiles 11.0
Multiprocessor Support 11.0 (11.0x20080919 [20080919.r.488 2008/09/19:02:00:00 cutoff; r branch])
NTSC Colors 11.0 (11.0x20080919 [20080919.r.488 2008/09/19:02:00:00 cutoff; r branch])
Neon Glow 11.0
Note Paper 11.0
Ocean Ripple 11.0
OpenEXR 11.0 (11.0x20080919 [20080919.r.488 2008/09/19:02:00:00 cutoff; r branch])
PCX 11.0 (11.0x20080919 [20080919.r.488 2008/09/19:02:00:00 cutoff; r branch])
PNG 11.0 (11.0x20080919 [20080919.r.488 2008/09/19:02:00:00 cutoff; r branch])
Paint Daubs 11.0
Palette Knife 11.0
Patchwork 11.0
Paths to Illustrator 11.0 (11.0x20080919 [20080919.r.488 2008/09/19:02:00:00 cutoff; r branch])
Photocopy 11.0
Picture Package Filter 11.0 (11.0x20080919 [20080919.r.488 2008/09/19:02:00:00 cutoff; r branch])
Pinch 11.0 (11.0x20080919 [20080919.r.488 2008/09/19:02:00:00 cutoff; r branch])
Pixar 11.0 (11.0x20080919 [20080919.r.488 2008/09/19:02:00:00 cutoff; r branch])
Plaster 11.0
Plastic Wrap 11.0
Pointillize 11.0 (11.0x20080919 [20080919.r.488 2008/09/19:02:00:00 cutoff; r branch])
Polar Coordinates 11.0 (11.0x20080919 [20080919.r.488 2008/09/19:02:00:00 cutoff; r branch])
Portable Bit Map 11.0 (11.0x20080919 [20080919.r.488 2008/09/19:02:00:00 cutoff; r branch])
Poster Edges 11.0
Radial Blur 11.0 (11.0x20080919 [20080919.r.488 2008/09/19:02:00:00 cutoff; r branch])
Radiance 11.0 (11.0x20080919 [20080919.r.488 2008/09/19:02:00:00 cutoff; r branch])
Reticulation 11.0
Ripple 11.0 (11.0x20080919 [20080919.r.488 2008/09/19:02:00:00 cutoff; r branch])
Rough Pastels 11.0
Save for Web & Devices 11.0
ScriptingSupport 11.0.2
Shear 11.0 (11.0x20080919 [20080919.r.488 2008/09/19:02:00:00 cutoff; r branch])
Smart Blur 11.0 (11.0x20080919 [20080919.r.488 2008/09/19:02:00:00 cutoff; r branch])
Smudge Stick 11.0
Solarize 11.0 (11.0x20080919 [20080919.r.488 2008/09/19:02:00:00 cutoff; r branch])
Spatter 11.0
Spherize 11.0 (11.0x20080919 [20080919.r.488 2008/09/19:02:00:00 cutoff; r branch])
Sponge 11.0
Sprayed Strokes 11.0
Stained Glass 11.0
Stamp 11.0
Sumi-e 11.0
Targa 11.0 (11.0x20080919 [20080919.r.488 2008/09/19:02:00:00 cutoff; r branch])
Texturizer 11.0
Tiles 11.0 (11.0x20080919 [20080919.r.488 2008/09/19:02:00:00 cutoff; r branch])
Torn Edges 11.0
Twirl 11.0 (11.0x20080919 [20080919.r.488 2008/09/19:02:00:00 cutoff; r branch])
Underpainting 11.0
Vanishing Point 11.0
WIA Support 11.0 (11.0x20080919 [20080919.r.488 2008/09/19:02:00:00 cutoff; r branch])
Water Paper 11.0
Watercolor 11.0
Wave 11.0 (11.0x20080919 [20080919.r.488 2008/09/19:02:00:00 cutoff; r branch])
Wind 11.0 (11.0x20080919 [20080919.r.488 2008/09/19:02:00:00 cutoff; r branch])
Wireless Bitmap 11.0 (11.0x20080919 [20080919.r.488 2008/09/19:02:00:00 cutoff; r branch])
ZigZag 11.0 (11.0x20080919 [20080919.r.488 2008/09/19:02:00:00 cutoff; r branch])
Plug-ins that failed to load: NONE
Flash:
Connections
Kuler
Installed TWAIN devices: NONEI am not sure why some computer mfgrs. are going to the dual video chip setup, but it does seem popular.
As you found out, the use of the Intel chip can be problematic. We see this a lot in the Adobe Premiere (video editing program) Forums, and it has become a real sore spot.
One of the major weaknesses is that while Intel makes great chips, they have historically had abysmal driver support. Some computer mfgrs. to re-write the Intel drivers, and that can help - but it can also hurt, depending on the regularity, that they issue new drivers. Even a simple OS update/hot-fix can render a video driver obsolete. That is one reason that ATI/AMD and nVidia issue drivers with such regularity (usually about 1/mo.).
Good luck, and wish that I had some "fix" for you. With some computers, users HAVE been able to disable the Intel graphics chip, but it does not sound like that will be the case with your computer. Have you looked at setting the video chip in the BIOS w/ SETUP?
Hunt -
I cant open .cr2 RAW files in photoshop cs4
I have a Canon 1000D, and im trying to open RAW files to edit in cs4. Everytime i open it, photoshop says that it doesnt recognise this type of file, but i open my friends RAW file (450D) and it can read it. I have also downloaded the 5.4 RAW plug-in for cs4, and it still wont open. Is there something else that i have to download?
Thanksok, so i opened the DNG converter program, and this is what i did. I targeted the converter to the 'test' folder that i made on the desktop, then clicked ok, and when i clicked convert, it came up with a "this folder doesn not contain any supported camera raw files" warning, but it clearly does have raw files in the folder :/
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Unable to open CR2 RAW file from canon 5D mark III
Installed cs6 which seemed to be working just fine until I attempted to open a CR2 file from a canon 5D Mark III, will not open, checked for RAW updates, nothing.
Hello, you will need to install Camera Raw 7.1 RC available in the labs: http://labs.adobe.com/technologies/cameraraw7-1/
-
Unable to open camera raw file in Photoshop or Photoshop Elements?
First, read this:
http://kb.adobe.com/selfservice/viewContent.do?externalId=kb407110&sliceId=2
If this doesn't fix you up, please drop them a note in the 'Did this resolve
your problem?' to provide them with info so that they can update this TechNote.
-XHi,
The D810 requires Camera Raw 8.6 or later - the latest version that is compatible with Photoshop Elements 12 is Camera Raw 8.5 as far as I can see.
You need to either buy a new version of Photoshop Elements or use the free Adobe DNG converter.
DNG Converter 8.8
Win – http://www.adobe.com/support/downloads/detail.jsp?ftpID=5888
Mac – http://www.adobe.com/support/downloads/detail.jsp?ftpID=5887
Useful Tutorial
http://www.youtube.com/watch?v=0bqGovpuihw
Brian
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Hi there, I have made script (with your help ) to export images for web with dimensions 300x300 px. Now I want that my script do one more resize of that files so that i get two files one 300x300 and another 66x66 px. I will post my script and ask you
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Ok I successfully (i think) used senuti to get all my music from the pc configured 3rd gen. pod onto my new mac. But I can't get the music into the itunes library. I find it when I go to the music folder, but it doesn't appear on the left hand side o
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Cannot Import some iTunes into FCE - not a standard file?
Trying to import some music into FCE from iTunes. Browsing window only will highlight certain music as "standard files" and only import those songs. Others are"greyed out" and when I switched the files list to "all files" and try to import then I get
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Error messages when trying to sync iPod
I get an error message when syncing my ipod touch 4th generation saying that it could not start a Sync because a sync was already in progress, which is untrue...
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Hi, I created an Flex application connecting a database via Coldfusion. The query result returned a binary data field (image) stored in a database. How can I get this Image displayed in the a datagrid. I tried the following 3 ways but don't see any i