Unable to open Document from Asset Business Package

Hi,
We have installed Asset Business Package in portal. Almost everything is working fine. But when we try to open a document (PDF ) attached to an asset by clicking the document link in the page, a new browser window opens with a text inside. The PDF does not appear.
The text is actually a URL. If we copy this and paste in any browser window, it opens the actual document.
e.g. when we click the document link, the browser opens with the following text written inside it -
http://<DMS Server>:<Port>/contentserver/contentserver.dll?get;pVersion=0046&contRep=ZKPRO&docId=DD259BBB070E4BF182370017085D4BF5&compId=2008_SAP_Multi-resource-planning.pdf;accessMode=r&authId=CN%3DDCWW,OU%3DDCWW,O%3DmySAP.comWorkplace,C%3DDE&expiration=20080519170225&secKey=MIIBLwYJKoZIhvcNAQcCoIIBIDCCARwCAQExCzAJBgUrDgMCGgUAMAsGCSqGSIb3DQEHATGB%2FDCB%2BQIBATBOMEkxCzAJBgNVBAYTAkRFMRwwGgYDVQQKExNteVNBUC5jb20gV29ya3BsYWNlMQ0wCwYDVQQLEwREQ1dXMQ0wCwYDVQQDEwREQ1dXAgEAMAkGBSsOAwIaBQCgXTAYBgkqhkiG9w0BCQMxCwYJKoZIhvcNAQcBMBwGCSqGSIb3DQEJBTEPFw0wODA1MTkxNTAyMjVaMCMGCSqGSIb3DQEJBDEWBBT3kV9haN8uzlLYKfDyN1KaVmD3MzAJBgcqhkjOOAQDBC8wLQIVAM0lkZG0ywkl%2FlTwWF0ubVul%2FXp3AhQBqnvX1EMBFZiK5U9TA%2FD5mWJdXQ%3D%3D
But if we copy this text and open it in another browser, the actual document opens up.
Can you please help me in this issue? How the document will open up automatically without showing the document URL.
Thanks and Regards,
Sudip

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i found the below eror in apache error_log
[Sun Jan 8 12:22:53 2012] [error] [client 172.20.250.198] File does not exist: /erpapp/prod/prodcomn/java/oracle/apps/media/oracle/apps/media/splash.gif
[Sun Jan 8 12:22:53 2012] [error] [client 172.20.250.198] File does not exist: /erpapp/prod/prodcomn/java/oracle/apps/media/oracle/apps/media/splash.gif
[Sun Jan 8 12:23:06 2012] [error] [client 172.20.250.198] client denied by server configuration: /erpapp/prod/prodcomn/java/java
[Sun Jan 8 12:23:06 2012] [error] [client 172.20.250.198] client denied by server configuration: /erpapp/prod/prodcomn/java/java
[Sun Jan 8 12:23:06 2012] [error] [client 172.20.250.198] client denied by server configuration: /erpapp/prod/prodcomn/java/java
[Sun Jan 8 12:23:07 2012] [error] [client 172.20.250.198] client denied by server configuration: /erpapp/prod/prodcomn/java/java
[Sun Jan 8 12:23:08 2012] [error] [client 172.20.250.198] client denied by server configuration: /erpapp/prod/prodcomn/java/oracle/jdbc
[Sun Jan 8 12:23:08 2012] [error] [client 172.20.250.198] client denied by server configuration: /erpapp/prod/prodcomn/java/oracle/jdbc
[Sun Jan 8 13:41:04 2012] [error] [client 172.20.250.198] client denied by server configuration: /erpapp/prod/prodcomn/java/oracle/jdbc
[Sun Jan 8 13:41:04 2012] [error] [client 172.20.250.198] client denied by server configuration: /erpapp/prod/prodcomn/java/oracle/jdbc
[Sun Jan 8 13:48:22 2012] [error] [client 172.20.250.198] client denied by server configuration: /erpapp/prod/prodcomn/java/java
[Sun Jan 8 13:48:22 2012] [error] [client 172.20.250.198] client denied by server configuration: /erpapp/prod/prodcomn/java/java
[Sun Jan 8 13:48:22 2012] [error] [client 172.20.250.198] client denied by server configuration: /erpapp/prod/prodcomn/java/java
[Sun Jan 8 13:48:22 2012] [error] [client 172.20.250.198] client denied by server configuration: /erpapp/prod/prodcomn/java/java
These directories doestn't exist in the cloned instance as well as prod.

$ cat access_log.1325980800
172.20.250.123 - - [08/Jan/2012:09:54:09 +0400] "GET / HTTP/1.1" 200 2592 1
172.20.250.123 - - [08/Jan/2012:09:54:09 +0400] "GET /apptitle.html HTTP/1.1" 200 1018 0
172.20.250.123 - - [08/Jan/2012:09:54:10 +0400] "GET /appdet.html HTTP/1.1" 200 1012 0
172.20.250.123 - - [08/Jan/2012:09:54:10 +0400] "GET /appsmed3.gif HTTP/1.1" 200 1981 0
172.20.250.123 - - [08/Jan/2012:09:54:10 +0400] "GET /applist.html HTTP/1.1" 200 1608 0
172.20.250.123 - - [08/Jan/2012:09:54:10 +0400] "GET /favicon.ico HTTP/1.1" 404 217 0
172.20.250.123 - - [08/Jan/2012:09:54:13 +0400] "GET /aplogon.html HTTP/1.1" 200 1959 0
172.20.250.123 - - [08/Jan/2012:09:54:15 +0400] "GET /favicon.ico HTTP/1.1" 404 217 0
172.20.250.123 - - [08/Jan/2012:09:54:53 +0400] "GET /OA_HTML/AppsLocalLogin.jsp HTTP/1.1" 200 7209 38
172.20.250.123 - - [08/Jan/2012:09:54:54 +0400] "GET /OA_HTML/cabo/styles/cache/oracle-desktop-2_2_24_5-en-ie-windows.css HTTP/1.1" 200 21940 1
172.20.250.123 - - [08/Jan/2012:09:54:54 +0400] "GET /OA_HTML/cabo/jsLibs/Common2_2_24_5.js HTTP/1.1" 200 92920 1
172.20.250.123 - - [08/Jan/2012:09:54:54 +0400] "GET /OA_HTML/cabo/images/t.gif HTTP/1.1" 200 85 0
172.20.250.123 - - [08/Jan/2012:09:54:54 +0400] "GET /OA_HTML/cabo/images/t.htm HTTP/1.1" 200 28 0
172.20.250.123 - - [08/Jan/2012:09:54:54 +0400] "GET /OA_MEDIA/FNDSSCORP.gif HTTP/1.1" 200 1435 0
172.20.250.123 - - [08/Jan/2012:09:54:54 +0400] "GET /OA_MEDIA/fndpbs.gif HTTP/1.1" 200 211 0
172.20.250.123 - - [08/Jan/2012:09:54:54 +0400] "GET /OA_HTML/cabo/images/cache/cghes.gif HTTP/1.1" 200 136 0
172.20.250.123 - - [08/Jan/2012:09:54:54 +0400] "GET /OA_HTML/cabo/images/cache/cghee.gif HTTP/1.1" 200 102 0
172.20.250.123 - - [08/Jan/2012:09:54:54 +0400] "GET /OA_HTML/cabo/images/cache/en/bLogiBtz4.gif HTTP/1.1" 200 433 0
172.20.250.123 - - [08/Jan/2012:09:54:54 +0400] "GET /OA_HTML/cabo/images/tip.gif HTTP/1.1" 200 171 0
172.20.250.123 - - [08/Jan/2012:09:54:55 +0400] "GET /OA_HTML/cabo/images/cache/cghec.gif HTTP/1.1" 200 119 1
172.20.250.123 - - [08/Jan/2012:09:57:31 +0400] "POST /OA_HTML/fndvald.jsp HTTP/1.1" 302 254 17
172.20.250.198 - - [08/Jan/2012:10:07:45 +0400] "GET / HTTP/1.1" 304 - 0
172.20.250.198 - - [08/Jan/2012:10:07:45 +0400] "GET /apptitle.html HTTP/1.1" 304 - 0
172.20.250.198 - - [08/Jan/2012:10:07:45 +0400] "GET /appdet.html HTTP/1.1" 304 - 0
172.20.250.198 - - [08/Jan/2012:10:07:45 +0400] "GET /appsmed3.gif HTTP/1.1" 304 - 0
172.20.250.198 - - [08/Jan/2012:10:07:46 +0400] "GET /applist.html HTTP/1.1" 304 - 1
172.20.250.198 - - [08/Jan/2012:10:07:47 +0400] "GET /aplogon.html HTTP/1.1" 304 - 0
172.20.250.198 - - [08/Jan/2012:10:08:28 +0400] "GET /OA_HTML/AppsLocalLogin.jsp HTTP/1.1" 200 7209 40
172.20.250.198 - - [08/Jan/2012:10:08:28 +0400] "GET /OA_HTML/cabo/styles/cache/oracle-desktop-2_2_24_5-en-ie-windows.css HTTP/1.1" 200 21940 0
172.20.250.198 - - [08/Jan/2012:10:08:29 +0400] "GET /OA_HTML/cabo/jsLibs/Common2_2_24_5.js HTTP/1.1" 200 92920 1
172.20.250.198 - - [08/Jan/2012:10:08:29 +0400] "GET /OA_HTML/cabo/images/t.gif HTTP/1.1" 200 85 0
172.20.250.198 - - [08/Jan/2012:10:08:29 +0400] "GET /OA_HTML/cabo/images/t.htm HTTP/1.1" 200 28 0
172.20.250.198 - - [08/Jan/2012:10:08:29 +0400] "GET /OA_MEDIA/fndpbs.gif HTTP/1.1" 200 211 0
172.20.250.198 - - [08/Jan/2012:10:08:29 +0400] "GET /OA_HTML/cabo/images/cache/cghes.gif HTTP/1.1" 200 136 0
172.20.250.198 - - [08/Jan/2012:10:08:29 +0400] "GET /OA_HTML/cabo/images/cache/cghec.gif HTTP/1.1" 200 119 0
172.20.250.198 - - [08/Jan/2012:10:08:29 +0400] "GET /OA_HTML/cabo/images/cache/cghee.gif HTTP/1.1" 200 102 0
172.20.250.198 - - [08/Jan/2012:10:08:29 +0400] "GET /OA_MEDIA/FNDSSCORP.gif HTTP/1.1" 200 1435 0
172.20.250.198 - - [08/Jan/2012:10:08:29 +0400] "GET /OA_HTML/cabo/images/cache/en/bLogiBtz4.gif HTTP/1.1" 200 433 0
172.20.250.198 - - [08/Jan/2012:10:08:29 +0400] "GET /OA_HTML/cabo/images/tip.gif HTTP/1.1" 200 171 0
172.20.250.198 - - [08/Jan/2012:10:08:53 +0400] "POST /OA_HTML/fndvald.jsp HTTP/1.1" 302 254 10
172.20.250.123 - - [08/Jan/2012:10:14:29 +0400] "GET / HTTP/1.1" 304 - 0
172.20.250.123 - - [08/Jan/2012:10:14:29 +0400] "GET /apptitle.html HTTP/1.1" 304 - 0
172.20.250.123 - - [08/Jan/2012:10:14:29 +0400] "GET /appdet.html HTTP/1.1" 304 - 0
172.20.250.123 - - [08/Jan/2012:10:14:29 +0400] "GET /applist.html HTTP/1.1" 304 - 0
172.20.250.123 - - [08/Jan/2012:10:14:29 +0400] "GET /appsmed3.gif HTTP/1.1" 304 - 0
172.20.250.123 - - [08/Jan/2012:10:14:32 +0400] "GET /aplogon.html HTTP/1.1" 304 - 0
172.20.250.123 - - [08/Jan/2012:10:14:44 +0400] "GET /OA_HTML/AppsLocalLogin.jsp HTTP/1.1" 200 7209 11
172.20.250.123 - - [08/Jan/2012:10:14:45 +0400] "GET /OA_HTML/cabo/styles/cache/oracle-desktop-2_2_24_5-en-ie-windows.css HTTP/1.1" 304 - 0
172.20.250.123 - - [08/Jan/2012:10:14:45 +0400] "GET /OA_HTML/cabo/jsLibs/Common2_2_24_5.js HTTP/1.1" 304 - 0
172.20.250.123 - - [08/Jan/2012:10:14:45 +0400] "GET /OA_HTML/cabo/images/t.htm HTTP/1.1" 304 - 0
172.20.250.123 - - [08/Jan/2012:10:14:45 +0400] "GET /OA_HTML/cabo/images/t.gif HTTP/1.1" 304 - 0
172.20.250.123 - - [08/Jan/2012:10:14:45 +0400] "GET /OA_MEDIA/fndpbs.gif HTTP/1.1" 304 - 0
172.20.250.123 - - [08/Jan/2012:10:14:45 +0400] "GET /OA_HTML/cabo/images/cache/en/bLogiBtz4.gif HTTP/1.1" 304 - 0
172.20.250.123 - - [08/Jan/2012:10:14:45 +0400] "GET /OA_MEDIA/FNDSSCORP.gif HTTP/1.1" 304 - 0
172.20.250.123 - - [08/Jan/2012:10:14:45 +0400] "GET /OA_HTML/cabo/images/cache/cghes.gif HTTP/1.1" 304 - 0
172.20.250.123 - - [08/Jan/2012:10:14:45 +0400] "GET /OA_HTML/cabo/images/cache/cghee.gif HTTP/1.1" 304 - 0
172.20.250.123 - - [08/Jan/2012:10:14:45 +0400] "GET /OA_HTML/cabo/images/cache/cghec.gif HTTP/1.1" 304 - 0
172.20.250.123 - - [08/Jan/2012:10:14:45 +0400] "GET /OA_HTML/cabo/images/tip.gif HTTP/1.1" 304 - 0
172.20.250.123 - - [08/Jan/2012:10:14:52 +0400] "POST /OA_HTML/fndvald.jsp HTTP/1.1" 302 254 0
172.20.250.198 - - [08/Jan/2012:11:50:09 +0400] "GET / HTTP/1.1" 200 2592 1
172.20.250.198 - - [08/Jan/2012:11:50:09 +0400] "GET /apptitle.html HTTP/1.1" 200 1018 0
172.20.250.198 - - [08/Jan/2012:11:50:09 +0400] "GET /appdet.html HTTP/1.1" 200 1012 0
172.20.250.198 - - [08/Jan/2012:11:51:00 +0400] "GET /OA_HTML/cabo/images/cache/cghee.gif HTTP/1.1" 304 - 0
172.20.250.198 - - [08/Jan/2012:11:51:00 +0400] "GET /OA_HTML/cabo/images/cache/cghes.gif HTTP/1.1" 304 - 0
172.20.250.198 - - [08/Jan/2012:11:51:00 +0400] "GET /OA_HTML/cabo/images/cache/cghec.gif HTTP/1.1" 304 - 0
172.20.250.198 - - [08/Jan/2012:11:51:12 +0400] "POST /OA_HTML/fndvald.jsp HTTP/1.1" 302 254 4
172.20.250.198 - - [08/Jan/2012:11:51:50 +0400] "GET /OA_HTML/AppsLocalLogin.jsp HTTP/1.1" 200 7238 2
172.20.250.198 - - [08/Jan/2012:11:53:43 +0400] "GET /OA_HTML/AppsLocalLogin.jsp?langCode=US&username=SYSADMIN HTTP/1.1" 200 7226 1
172.20.250.198 - - [08/Jan/2012:11:53:53 +0400] "POST /OA_HTML/fndvald.jsp HTTP/1.1" 302 254 1
172.20.250.198 - - [08/Jan/2012:11:56:19 +0400] "GET / HTTP/1.1" 304 - 1
172.20.250.198 - - [08/Jan/2012:11:56:19 +0400] "GET /apptitle.html HTTP/1.1" 304 - 0
172.20.250.198 - - [08/Jan/2012:11:56:19 +0400] "GET /appdet.html HTTP/1.1" 304 - 0
172.20.250.198 - - [08/Jan/2012:11:56:19 +0400] "GET /applist.html HTTP/1.1" 304 - 0
172.20.250.198 - - [08/Jan/2012:11:56:19 +0400] "GET /appsmed3.gif HTTP/1.1" 304 - 0
erpapt1.erp.du.ae - - [08/Jan/2012:11:56:26 +0400] "GET /oprocmgr-service?cmd=Register&index=0&modName=JServ&grpName=XmlSvcsGrp&port=19000 HTTP/1.1" 200 15 0
erpapt1.erp.du.ae - - [08/Jan/2012:11:56:26 +0400] "GET /oprocmgr-service?cmd=Register&index=0&modName=JServ&grpName=OACoreGroup&port=16000 HTTP/1.1" 200 15 0
erpapt1.erp.du.ae - - [08/Jan/2012:11:56:26 +0400] "GET /oprocmgr-service?cmd=Register&index=1&modName=JServ&grpName=OACoreGroup&port=16003 HTTP/1.1" 200 15 0
erpapt1.erp.du.ae - - [08/Jan/2012:11:56:27 +0400] "GET /oprocmgr-service?cmd=Register&index=3&modName=JServ&grpName=OACoreGroup&port=16002 HTTP/1.1" 200 15 0
erpapt1.erp.du.ae - - [08/Jan/2012:11:56:27 +0400] "GET /oprocmgr-service?cmd=Register&index=2&modName=JServ&grpName=OACoreGroup&port=16001 HTTP/1.1" 200 15 0
erpapt1.erp.du.ae - - [08/Jan/2012:11:56:27 +0400] "GET /oprocmgr-service?cmd=Register&index=0&modName=JServ&grpName=DiscoGroup&port=17000 HTTP/1.1" 200 15 0
172.20.250.198 - - [08/Jan/2012:11:56:28 +0400] "GET /aplogon.html HTTP/1.1" 304 - 0
172.20.250.198 - - [08/Jan/2012:11:57:14 +0400] "GET /OA_HTML/AppsLocalLogin.jsp HTTP/1.1" 200 7238 33
172.20.250.198 - - [08/Jan/2012:11:57:15 +0400] "GET /OA_HTML/cabo/styles/cache/oracle-desktop-2_2_24_5-en-ie-windows.css HTTP/1.1" 304 - 0
172.20.250.198 - - [08/Jan/2012:11:57:15 +0400] "GET /OA_HTML/cabo/jsLibs/Common2_2_24_5.js HTTP/1.1" 304 - 0
172.20.250.198 - - [08/Jan/2012:11:57:15 +0400] "GET /OA_MEDIA/FNDSSCORP.gif HTTP/1.1" 304 - 0
172.20.250.198 - - [08/Jan/2012:11:57:15 +0400] "GET /OA_HTML/cabo/images/cache/cghee.gif HTTP/1.1" 304 - 0
172.20.250.198 - - [08/Jan/2012:11:57:15 +0400] "GET /OA_HTML/cabo/images/cache/cghec.gif HTTP/1.1" 304 - 0
172.20.250.198 - - [08/Jan/2012:11:57:15 +0400] "GET /OA_HTML/cabo/images/cache/cghes.gif HTTP/1.1" 304 - 0
172.20.250.198 - - [08/Jan/2012:11:57:15 +0400] "GET /OA_HTML/cabo/images/tip.gif HTTP/1.1" 304 - 0
172.20.250.198 - - [08/Jan/2012:12:00:39 +0400] "POST /OA_HTML/fndvald.jsp HTTP/1.1" 302 254 1
172.20.250.198 - - [08/Jan/2012:12:01:59 +0400] "GET /OA_HTML/blank.html HTTP/1.1" 200 98 0
172.20.250.198 - - [08/Jan/2012:12:02:06 +0400] "GET /OA_HTML/RF.jsp?function_id=93&resp_id=20420&resp_appl_id=1&security_group_id=0&lang_code=US&oas=foQoH4esI29_NSfGe0XLRA..&formsLink=yes HTTP/1.1" 302 374 1
172.20.250.198 - - [08/Jan/2012:12:02:11 +0400] "GET /OA_HTML/RF.jsp?function_id=109&resp_id=20420&resp_appl_id=1&security_group_id=0&lang_code=US&oas=U7kI2EMPzRdDXg5_j2HQ6g..&formsLink=yes HTTP/1.1" 302 374 1
172.20.250.198 - - [08/Jan/2012:12:02:15 +0400] "GET /OA_HTML/RF.jsp?function_id=93&resp_id=20420&resp_appl_id=1&security_group_id=0&lang_code=US&oas=foQoH4esI29_NSfGe0XLRA..&formsLink=yes HTTP/1.1" 302 374 1
172.20.250.198 - - [08/Jan/2012:12:03:34 +0400] "GET /OA_HTML/RF.jsp?function_id=93&resp_id=20420&resp_appl_id=1&security_group_id=0&lang_code=US&oas=foQoH4esI29_NSfGe0XLRA..&formsLink=yes HTTP/1.1" 302 374 0
172.20.250.198 - - [08/Jan/2012:12:04:11 +0400] "GET /OA_HTML/RF.jsp?function_id=93&resp_id=20420&resp_appl_id=1&security_group_id=0&lang_code=US&oas=foQoH4esI29_NSfGe0XLRA..&formsLink=yes HTTP/1.1" 302 374 0
172.20.250.198 - - [08/Jan/2012:13:28:02 +0400] "GET /OA_HTML/AppsLocalLogin.jsp HTTP/1.1" 200 7238 1
172.20.250.198 - - [08/Jan/2012:13:28:12 +0400] "POST /OA_HTML/fndvald.jsp HTTP/1.1" 302 254 1
172.20.250.198 - - [08/Jan/2012:13:29:43 +0400] "GET /OA_HTML/RF.jsp?function_id=93&resp_id=20420&resp_appl_id=1&security_group_id=0&lang_code=US&oas=foQoH4esI29_NSfGe0XLRA..&formsLink=yes HTTP/1.1" 302 374 0
172.20.250.198 - - [08/Jan/2012:13:29:51 +0400] "GET /OA_HTML/RF.jsp?function_id=109&resp_id=20420&resp_appl_id=1&security_group_id=0&lang_code=US&oas=U7kI2EMPzRdDXg5_j2HQ6g..&formsLink=yes HTTP/1.1" 302 374 0
172.20.250.198 - - [08/Jan/2012:13:29:54 +0400] "GET /OA_HTML/RF.jsp?function_id=20809&resp_id=20420&resp_appl_id=1&security_group_id=0&lang_code=US&oas=aXR9rxEOOpPLiLvW2hotuQ.. HTTP/1.1" 302 252 0
172.20.250.198 - - [08/Jan/2012:13:29:59 +0400] "GET /oa_servlets/weboam/oam/oamApps HTTP/1.1" 302 223 5
172.20.250.198 - - [08/Jan/2012:13:30:07 +0400] "GET /OA_HTML/cabo/images/cache/en/bGopk9n.gif HTTP/1.1" 200 396 0
172.20.250.198 - - [08/Jan/2012:13:30:07 +0400] "GET /OA_HTML/cabo/images/cache/cstlu.gif HTTP/1.1" 200 809 0
172.20.250.198 - - [08/Jan/2012:13:30:07 +0400] "GET /OA_HTML/cabo/images/cache/cstru.gif HTTP/1.1" 200 810 0
172.20.250.198 - - [08/Jan/2012:13:30:07 +0400] "GET /OA_MEDIA/refresh_enabled.gif HTTP/1.1" 200 335 0
172.20.250.198 - - [08/Jan/2012:13:30:07 +0400] "GET /OA_MEDIA/notstartedind_active.gif HTTP/1.1" 200 1031 0
172.20.250.198 - - [08/Jan/2012:13:30:07 +0400] "GET /OA_MEDIA/criticalind_active.gif HTTP/1.1" 200 1034 0
172.20.250.198 - - [08/Jan/2012:13:30:07 +0400] "GET /OA_MEDIA/warningind_status.gif HTTP/1.1" 200 1040 0
172.20.250.198 - - [08/Jan/2012:13:30:07 +0400] "GET /OA_MEDIA/unknown.gif HTTP/1.1" 200 373 0
172.20.250.198 - - [08/Jan/2012:13:30:07 +0400] "GET /OA_MEDIA/okind_active.gif HTTP/1.1" 200 1040 0
172.20.250.198 - - [08/Jan/2012:13:30:07 +0400] "GET /OA_MEDIA/okind_status.gif HTTP/1.1" 200 987 0
172.20.250.198 - - [08/Jan/2012:13:31:29 +0400] "GET /oa_servlets/weboam/oam/functionMap$target=PROD HTTP/1.1" 302 247 1
172.20.250.198 - - [08/Jan/2012:13:31:30 +0400] "GET /oa_servlets/weboam/oam/functionMap$target=PROD$index=0 HTTP/1.1" 200 21372 1
172.20.250.198 - - [08/Jan/2012:13:31:30 +0400] "GET /OA_HTML/cabo/images/pbs.gif HTTP/1.1" 200 151 0
172.20.250.198 - - [08/Jan/2012:13:31:33 +0400] "GET /oa_servlets/weboam/oam/functionMap$target=PROD$index=1 HTTP/1.1" 200 24150 0
172.20.250.198 - - [08/Jan/2012:13:31:40 +0400] "GET /oa_servlets/weboam/oam/functionMap$target=PROD$index=1?event=link&service_handle=FormsL&target=PROD&fnctNm=FUNCTION_MAP.VIEW_FRM&page=SERVICE_INSTANCE HTTP/1.1" 302 301 1
172.20.250.198 - - [08/Jan/2012:13:31:41 +0400] "GET /oa_servlets/weboam/oam/service/serviceInst$service*_handle=FormsL$target=PROD$fnctNm=FUNCTION*_MAP.VIEW*_FRM HTTP/1.1" 302 350 1
172.20.250.198 - - [08/Jan/2012:13:31:43 +0400] "GET /oa_servlets/weboam/oam/service/serviceInst$crtHnd=CMDCART$service*_handle=FormsL$id=1000$target=PROD$DCA=R$ac=N$ae=Y$SRSV=YYNN$fnctNm=FUNCTION*_MAP.VIEW*_FRM HTTP/1.1" 200 17043 2
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Unable to open document. Please check to see if you have read permission for the above file.

System:
Adobe Acrobat X Pro, 10.1.2
Windows 7 Enterprise, 32-bit
Quad Core badass CPU
4GB RAM
MS Word 2010 (Office 2010)
I installed the latest version as Administrator and am running as Administrator. I have all rights to all files on the PC.
When I attempt to create a PDF from any Word document, whether .DOC or .DOCX, I get an error window every time:
"Unable to open document:"
"[document location]"
"Please check to see if you have read permission for the above file."
This happens after the little notice pops up "Starting the application which created the document...."
If I open Word and create PDF from the ribbon, it works. It still won't allow me to create from Acrobat.
It creates PDFs from Excel files but not DOC files. I've searched for solutions but found none. I did find this from July of 2011:
"I have found out from Adobe technical support that this is a known issue with Office 2010 SP1 installed. This is an FYI for anyone else experiencing this issue, remove SP1 and it will work ok. They said an update to correct this issue will be coming within the next quarter."
I have updated to the latest version 10.1.2 and still have this problem.
This is a major issue, because it also fails on batch conversions, which is what I really need for the 100 or so documents that need to be PDFed. I'm not going to open each individual file and save each one from within Word.
This is a KNOWN ISSUE at Adobe, and if you look through the forums you'll find many people having this problem, and so far, I have not seen any solution.
If anyone has found the solution, please post it here.
Thanks!
B

I think I found a solution. It seems to be relatet to normal.dotm.
In our environment we have upgraded from XP & Office 2003 to Win7 and Office 2010. Normal.dot is stored on the users home share. When Office 2010 is started for the first time (for a user) it takes some of the old stuff from normal.dot and puts it in the new normal.dotm. When this happens, we get this error in Acrobat X.
The solution is to rename both normal.dot and notmal.dot to e.g. normal.dot.old and normal.dotm.old. Office/Word 2010 will then create a new, "clean" normal.dotm.
(By the way, if you are in a corporate environment, you might have changed the default path to normal.dot in Office group policies. You can see it here: HKEY_CURRENT_USER\Software\Policies\Microsoft\office\14.0\common\general\usertemplates)
I would be interested in knowing exactly why/what in normal.dotm caused this error. I can provide you (Adobe) with a faulty normal.dot(m), if you're interested.

Unable to open documents because of missing plug ins

I am unable to open documents in CS3 (version 5.04)
I am getting a message:"Missing Plug Ins: Conditional Text.InDesignPlugIn, WorldReady.InDesignPlugin.
The document "xxxxx.indd" uses one or more plug-ins which are not currently available on your system. Do you want to open anyway?"
If I click on OK I get another window, stating "Cannot Open File", a list of all kind of missing Plugins and the message "Cannot open "xxxxx.indd". Please upgrade your plug-ins to their latest versions, or upgrade to the latest version of Adobe InDesign.
I don't want to switch to CS4 and as far as I know version 5.04 of CS3 is the latest.
Any ideas of what I could do to get the latest PlugINs or anything else that would help?
Thank you!
Anne

Probably, but it's 100% not necessary when going from CS4 to CS3. It might be a case of 'half read, then half-understood'.
As this is a really frequent question and there are still no sticky posts: anyone up for a "feature request" that makes InDesign check the version number before opening? (Of course that wouldn't work backwards to CS3. Still, it'd avoid these kind of posts when CS6 comes out. Note: not CS5, because that would have no problems opening CS4, but CS4 would have problems with Cs5! Oh, for planning ahead ... )

Interface builder is unable to open documents of type iPad XIB

Hi,
I got a application from my teammate, and it is for both iphone and ipad devices (which it is developed under iPhone SDK 3.2).
I have iPhone SDK 3.1.3 installed in my mac book. When i tried to compile the application for iphone simulator i got the following error.
Interface builder is unable to open documents of type iPad XIB.
The above error is for interface builder created for ipad.
My Question is we can't compile the application on iPhone SDK 3.1.3 which the application developed under iPhone SDK 3.2?
Please shed some light of this?
thanks
mindus

Go to your project settings, and delete the line that says Interface Builder Plugin search path or something similar.
the exact line in project.pbxproj is: IBC_PLUGIN_SEARCH_PATHS = "${PROJECT_DIR}/**";

Issue in WAD 7.0 regarding opening document from MIME repository

Hi Experts,
I am facing an issue in WAD 7.0 regarding opening document from MIME repository..
My requirement
I want to have a button , on clicking of this button one excel file ( already located at MIME Repository) should open in a new window.
To achieve the same, I have added one button. and also added one java script web item in my web template.
And as per my understanding, I need to write command/code in the script web item.
I have tried with several standard commands available, but not yet succeeded.
Please suggest the appropriate command or code , that I can put into the java script web item.
Also please provide me, if there is any other solution.
Thanks and Regards,

I think you might be posted in the frong forum, what is WAD 7?
this forum is for WebIntelligence related questions, part of Business Objects software suite.

Pages won't let me open a document, says "unable to open document"

Pages for my iPad 2 is preventing me from opening one specific file. I reaaally need that file back but I can't open it or transfer it anyway. Every time I click on it it says "unable to open document." Pleaaaase help!

Hey mate, do you already have iCloud enabled? If not, then do as RickHanson-Sacto mentioned about and see how you go,
If iCloud was already enabled, then you've possibly run into the same issue I just had. I opened up Pages & Numbers on my iPad, and all the icons were black. Clicking on any of them gave me the 'Document can't be opened' message. If I signed into iCloud.com, I wasn't able to download the documents either.
After a lot of messing around, it seems like it was something to do with file conflicts, and maybe they caused problems when I updated to iOS 5.1 or the new Pages/Numbers App updates? I don't know, but somewhere along the line, the file conflicts were blocking all documents from being accessed.
The way I fixed it was to fire up Pages & Numbers on my iPhone. It showed me my documents, but when I clicked on them, they told me there were conflicts in the files, and presented me with two options, one a black icon, the other a normal document icon. I clicked on the normal one, and the document seemed to open and load. Additionally, with Numbers at least, the files all updated on the iPad too, and all the documents could now be downloaded via iCloud.com. I had an issue with Pages on the iPad, in that it wasn't updating the documents as I was fixing them on the iPhone, so I simply uninstalled Pages on the iPad, and then re-installed. Once iCloud was enabled, all the documents loaded up properly.
I really can't say if this is the same issue you are experiencing, but I figured I'd mention it.. just in case!!
And another tip.. until iCloud gets fixed-up good 'n proper, for your own piece of mind, whenever you edit a document in Pages/Numbers/Keynote, just before you finish-up, hit the 'wrench' icon, choose the 'Share and Print' option, and then click 'Save to iTunes'. Choose the first file type, and it'll save a copy in a different location on your iPad. That way, if a file gets corrupted by Pages or deleted/corrupted by iCloud, you can simply click the + button on the Documents page, and select 'Copy from iTunes'. This will show you all the documents you saved. They also show up in iTunes should you want to pull them off the iPad quickly.
Sorry if this is no use to you, I hope you manage to get something back!

Export Excel Documents from SAP Business One

Hello Guys,
I have been having a problem with one of our customers regarding the export of documents from SAP Business One to Excel, Whenever a user tries to export a list to Excell SBO first exports it to a txt file. I found a thread where some of you had recommended to follow the steps of this procedure in order to allow the system to export the file directly into Excel:
1. On your desktop go To: "Start -> Programs -> Microsoft Office ->
Microsof Excel
2. In Excel go to:"Tools #> Options #> General" Tab.
3. De-select the tick-box "Ignore Other Applications"
In order to de-select the "Portection from Macro Viruses"
1. In Excel go to:"Tools -> Macro -> Security"
2. Set the security level to "Medium".
Change path from 'Local' to 'Server'
1. Define the path:
a) Choose "Administration"
b) Choose "System Initialization"
c) Choose "General Settings"
d) Select the "Path" tab
e) Define a path for the Excel folder by using the Browse (...)
option
Press 'Export to Excel' to open the 'AutoOpen.xls
Make sure you change / remove the 'Local;=True' Statement accordingly,
meaning:
Excel is Starting from the server: remove the statement.
Excel is Starting from the client: add the statement.
The Excel folder should be located in a shared Folder in the server and
it should contain the "AutoOpen.xls" file.
I followed all the steps up until the step where it tells me to press "Export to Excel" to open the "AutoOpen.xls" ( I believe it refers to the Excel Export Command) however when I click the icon it does not open the 'AutoOpen.xls. Does anybody know what the problem might be?? ( I checked the AutoOpen.xls" file and it does exist in the excel folder located in the shaerd folder)
I`d sure appreciate your help guys!!

Hi Manuel,
Can you make sure your path is :
C:\Program Files\SAP\SAP Business One Server\B1_SHR\ExclDocs\
Test with this and see what is your result ..make sure you are exporting with folder with Sharing folder B1_SHR .
Hope this helps
Bishal
Edited by: BIshal Adhikari on Sep 17, 2009 11:19 AM

I am suddenly unable to open mail from the dock. dock shows mail is up and running, but stamp does not respond when clicked, and will not quit. help?

I am suddenly unable to open mail from the dock. dock shows mail is up and running, but stamp icon does not respond when clicked, there is no mail window opened, and will not quit. when double clicked, get new mail is not an option and I get no response with other actions.
I am retrieving mail on my phone with no problem. this just began happening, no updates or problems with anything else.
help?

command-option-esc keys and force quit Mail. Then relaunch.

Word Viewer will not open documents from Sharepoint 2013 in IE11

I've run into an issue while trying to open documents from SharePoint 2013 after upgrading to IE11. My organization uses Word Viewer with the compatibility pack and all other Word documents (local files, intranet hosted) will open with no problems. When
trying to open a Word document from SharePoint the Word Viewer will open, but the file does not. We have verified that all Windows Updates are installed. We have tried opening SharePoint in Compatibility View and Enterprise Mode. We have re-downloaded the
latest version of Word Viewer and reinstalled it along with the compatibility pack. If we open the SharePoint site in Explorer view and then open a Word document it will open in Word Viewer with no problem. Excel and PowerPoint documents open from SharePoint
with no problem. This is only affecting Word documents with Word Viewer. When using the full version of Word the documents open fine. Within SharePoint we have tried activating the site collection feature "Open Document In Client Applications by Default"
but it made no difference. We're completely at a loss how to make this work as there doesn't seem to be much information specifically pertaining to issues with Word Viewer.

Hi Victoria.
1. The PCs do not have Microsoft Office installed, nor are we using the Office Web Apps. "Word Viewer" means the Microsoft Word Viewer application available here (http://www.microsoft.com/en-us/download/details.aspx?id=4) that is available
free for read-only viewing of Word documents.
2. There are no errors when I open Word docs in Word Viewer. The Word Viewer application launches after clicking a Word document link in Sharepoint, but there is no file open in it. When that happens the IE11 Sharepoint window on the taskbar is flashing
yellow, but when I click back to it there are no messages or alerts to click on.
3. This issue does occur with all Word documents (.doc, .docx) in SharePoint. However, it does not occur when opening Word documents in the Word Viewer when they are local files or through IE11 from a non-SharePoint website like our local intranet.
Those files will open with no problem in Word Viewer.
4. I will try to get a screenshot, but we are working on creating images for deployment and I don't currently have a machine configured the same way. I'll work on reconfiguring one and post a screenshot.
Thank you for your help!

Change iviews installed from a business package

Hi experts,
I'm working on EP 2004s and I would like to know if there is a way to change iviews installed in the portal from a business package using Visual Composer. Can I copy them into my own created package in VC?
Thanks
Panos

Hi,
Usually Business Package iviews - especially the older ones - aren't based on Visual composer models but rather older IView technology. Therefore, it should be impossible to change them in VC.
I've heard that SAP may be considering releasing business packages (XSS?) as VC models but never heard any confirmation regrading this. Probbaly based on the support-related questions. I once blogged on this <a href="/people/community.user/blog/2007/01/30/enterprise-soa-explorations-fragments.
Dick

Pages tells me I need to upgrade to 5.0 to open documents from iCloud. When I go to the mac app store it says pages 5.0 is installed, but Pages says it's running 4.3. I just want to open documents on my mac that were created on my iPad.

Pages tells me I need to upgrade to 5.0 to open documents from iCloud, but the mac app store says its already installed and won't let me upgrade. when I check the version of pages I am running it says 4.3. I just want to be able to open documents on my mac that were created on my iPad. How can i get Pages 5.0?

Welcome to Apple Support Communities
You already have got Pages 5.0, but you still have got Pages 4.3, so Pages 4.3 is being opened instead of the newest version, being this the reason why you get a message telling you to update Pages to the most recent version.
If you don't need the old version, open a Finder window, choose Applications in the sidebar and delete the old Pages icon or move it to an external drive. I don't recommend you to do this, as users are complaining about the lack of features of the new version.
Instead, what you can do is to put the new Pages icon in the Dock by dragging it from the Finder window to the Dock, so you can open the new Pages version from the Dock and you can open all your documents with it after opening the application

Just upgraded my system to snow leopard...now when I open documents from my memory stick, its in 'pages' not word...how do I fix that??

Just upgraded my system to snow leopard...now when I open documents from my memory stick, its in 'pages' not word...how do I fix that??

Did you click on the little triangle? Did you select one of the document files before pressing COMMAND-I to open the Get Info window? If the panel is closed it looks like this:
If you then click on that little triangle gadget you get this:
A temporary solution is to CTRL- or RIGHT-click on the document file, navigate to the Open With item, and select from the sub-menu.
The first method makes the association permanent. This method only applies to the currently selected document.

Unable to open documents in InDesign CC

Have been using CC for over a year. Suddenly I am unable to open documents I created InDesign CC (as recently as last week).
I updated O/S to Mavericks at the weekend.
This is a HUGE problem! Any ideas how to fix?

Please let me know if I can provide any more information.
Help > System Info
What have you done for general trouble-shooting so far?
http://blogs.adobe.com/crawlspace/2012/07/photoshop-basic-troubleshooting-steps-to-fix-mos t-issues.html

Attachment list - Unable to open document

Hi all,
I archive TIF image of Account Payable documents via the BAPI Archiv_Create_Synchron_Meta which create attachments to the SAP documents.
When I go to the transaction code FB03, I open one of my documents and, in "Attachment list", I find my archive in the attachments.
But, when I double-click on it, an error message appears and says: "UNABLE TO OPEN DOCUMENT".
BUT I have also tried to attach DOC, XLS, PDF and I CAN open it easily!
I have one entry for each doc type in transaction OAC0.
What's the matter ?
Thanks for your help.
Yohan

In firefox go to Tools>Options>Applications. Find Portable document format (PDF), click the drop-down next to it and choose "Use Adobe Reader.

Unable to open Document from Asset Business Package

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