Unable to open itunes after update

unable to open itunes after update

I had a user with the same issue after updates and I was able to resolve. 
I copied QTMovieWin.dll from:  C:\Program Files (x86)\Common Files\Apple\Apple Application Support
to: C:\Program Files (x86)\iTunes
I did so after uninstalling and re-installin, but I don't beleive that was necesssary.  Thanks to user thurdy.  This fix was from apple support for the error "iTunes stopped working".  Figured I'd give a shot and it ended up working.
For reference the user was receiving the following errors exactly:
"the procedure entry point [email protected]***@@[email protected] could not be located in the dynamic link library JavaScriptCore.dll"
"iTunes was not installed correctly.  Please reinstall iTunes.  Error 7 (Windows error127)"

Similar Messages

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    Message was edited by: Version 8 bug
    Message was edited by: Version 8 bug

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  • Cannot open iTunes after updated to 10.5

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    Could you please rebuild one of those programs which doesn't work anymore against libjpeg-turbo? In case that solves the problem, it would be very helpful for Allan to know. But in my opinion this is definitely something for the bugtracker!

  • Problem opening iTunes after updating it

    Sorry to trouble, but I need help. After I updated my iTunes software with the recent software update, I can't seem to open the application anymore. Every time I try to open it, it says:
    The application iTunes quit unexpectedly.
    Mac OS X and other applications are not affected.
    The report page says the following:
    Date/Time: 2009-05-24 23:05:18.947 +0800
    OS Version: 10.4.11 (Build 8S2167)
    Report Version: 4
    Command: iTunes
    Path: /Applications/iTunes.app/Contents/MacOS/iTunes
    Parent: WindowServer [77]
    Version: 8.1.1 (8.1.1)
    Build Version: 2
    Project Name: iTunes
    Source Version: 8111001
    PID: 380
    Thread: 0
    Exception: EXCBADINSTRUCTION (0x0002)
    Code[0]: 0x00000001
    Code[1]: 0x00000000
    Thread 0 Crashed:
    0 com.apple.MLTEFile 0x01f1c12d MLTEFile_ReadRTFDoc + 5
    1 com.apple.HIToolbox 0x9304f8fc CSimpleTextIOSuite::PrepareForInput() + 24
    2 com.apple.HIToolbox 0x9307796b CTextensionScrap::Input(long, long, CObjectsRanges*, CObjectsRanges*, CArray*, CFormatter*, unsigned char*, long*, CTextension*) + 19
    3 com.apple.HIToolbox 0x92f13cb6 CUnicodeTextension::UnicodeReplaceRange(long, long, TReplaceParams const&, unsigned char, unsigned char) + 778
    4 com.apple.HIToolbox 0x92f13988 CUnicodeTextension::ReplaceRange(long, long, TReplaceParams const&, unsigned char, unsigned char) + 102
    5 com.apple.HIToolbox 0x92f13914 CReplaceTextCommand::DoMainAction() + 80
    6 com.apple.HIToolbox 0x92e64747 CTextensionEditCommand::DoIt(short*) + 25
    If anyone could offer me some help I would really appreciate it, thank you.
    7 com.apple.HIToolbox 0x92e646d4 CTextensionCommand::Execute(short*) + 54
    8 com.apple.HIToolbox 0x92e64618 OpaqueTXNObject::ExecuteCurrCommand() + 130
    9 com.apple.HIToolbox 0x92e640c5 OpaqueTXNObject::NewCommand(short, AttrObjModifier const*, TKeyDownParams*, TReplaceParams*) + 1245
    10 com.apple.HIToolbox 0x93068d60 OpaqueTXNObject::InsertFromFile(FSSpec const&, short, unsigned long, TCharOffsetRange, unsigned char, unsigned long, unsigned char, __CFDictionary const**, __CFDictionary const*) + 2192
    11 com.apple.HIToolbox 0x9306983d OpaqueTXNObject::ReadFromCFURLRef(__CFURL const*, unsigned long, unsigned long) + 755
    12 com.apple.HIToolbox 0x93060389 TXNSetDataFromCFURLRef + 103
    13 com.apple.iTunes 0x00528a90 0x1000 + 5405328
    14 com.apple.iTunes 0x0032e138 0x1000 + 3330360
    15 com.apple.iTunes 0x0032e81a 0x1000 + 3332122
    16 com.apple.iTunes 0x0042b8ff 0x1000 + 4368639
    17 com.apple.iTunes 0x000b9f96 0x1000 + 757654
    18 com.apple.iTunes 0x000bc48f 0x1000 + 767119
    19 com.apple.iTunes 0x000bc5ec 0x1000 + 767468
    20 com.apple.iTunes 0x002f0c1e 0x1000 + 3079198
    21 com.apple.iTunes 0x000810ee 0x1000 + 524526
    22 com.apple.iTunes 0x00004261 0x1000 + 12897
    Thread 1:
    0 libSystem.B.dylib 0x90009817 machmsgtrap + 7
    1 com.apple.CoreFoundation 0x9082d227 CFRunLoopRunSpecific + 2014
    2 com.apple.CoreFoundation 0x9083e100 CFRunLoopRun + 60
    3 com.apple.iTunes 0x002fad6f 0x1000 + 3120495
    4 libSystem.B.dylib 0x90023d67 pthreadbody + 84
    Thread 0 crashed with X86 Thread State (32-bit):
    eax: 0x6c5aa6dd ebx: 0x9304fd61 ecx: 0xa000fd84 edx: 0x15d03500
    edi: 0x15d03500 esi: 0xbfffbde4 ebp: 0xbfffbe58 esp: 0xbfffbdbc
    ss: 0x0000001f efl: 0x00010206 eip: 0x01f1c12d cs: 0x00000017
    ds: 0x0000001f es: 0x0000001f fs: 0x00000000 gs: 0x00000037
    Binary Images Description:
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    0x1a7d000 - 0x1aeefff com.DivXInc.DivXDecoder 6.4.0 /Library/QuickTime/DivX Decoder.component/Contents/MacOS/DivX Decoder
    0x1afc000 - 0x1b2afff com.apple.mobiledevice 3.3.0 /System/Library/PrivateFrameworks/MobileDevice.framework/MobileDevice
    0x1f1b000 - 0x1f1dfff com.apple.MLTEFile 3.0.0 /System/Library/CoreServices/MLTEFile.bundle/Contents/MacOS/MLTEFile
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    0x9428b000 - 0x9429afff libCGATS.A.dylib /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreGraphics.framework/Versions/A/Resources/libCGATS.A.dylib
    0x942a1000 - 0x942acfff libCSync.A.dylib /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreGraphics.framework/Versions/A/Resources/libCSync.A.dylib
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    This has worked for some people. Try removing the Genius database. In the "Finder" go to the /username/Music/iTunes/ folder and delete the "iTunes Library Genius.itdb" file. This may allow the program to launch again. This file will be recreated upon first use of the "Genius" feature.

  • I'm unable to open itunes after the recent upgrade. Runtime error R6034 is the error message. I recently replaced my iPhone and I don't want to loose my data by uninstalling and re-installing the itunes?

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    Suresh14 wrote:
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    I think i found it:
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  • Unable to open documents after Update to OSX 10.9

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    Hey there Mambo822,
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    Check for .dll files
    Go to C:\Program Files (x86)\iTunes and C:\Program Files\iTunes and look for .dll files.
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    Reboot your computer.
    Note: Depending on your operating system, you may only have one of the listed paths.
    Uninstall and reinstall iTunes
    Uninstall iTunes and all of its related components.
    Reboot your computer. If you can't uninstall a piece of Apple software, try using the Microsoft Program Install and Uninstall Utility.
    Re-download and reinstall iTunes 11.1.4.
    Thank you for using Apple Support Communities.

  • I run windows 7.  Since updating itunes, I have been unable to open itunes.  I have uninstalled and reinstalled, and have chosen to run a administrator.  Itunes icon now displays a shield with yellow

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    many thanks, Mary.
    The ModName is ituneup.dll; the modver is
    Do you have the TuneUp plugin installed for your iTunes? If so, I think your copy is causing the issue here. Try the following document:
    iTunes: Troubleshooting issues with third-party iTunes plug-ins
    ... does that help with the launch errors?

  • Can't open itunes after 7.7 upgrade

    I can no longer open itunes after updating 7.7. Tried all normal tricks. Multiple reinstalls and restarts. I get "itunes has encountered a problem and needs to close" and asks if I want to send an error report to microsoft. I also tried downloading older versions of itunes (which worked fine before update) and get the same error message. Quicktime gets the same message too. I tried to uninstall that and a fatal error message came up and would not uninstall. Last but not least I had an "itunes helper has a problem ect." on a couple of my reinstalls. Read something about uninstalling boujour with no results.
    Any fix or help would be appreciated. I'm not super computer guy...just so you know. Thanks

    This sounds like your shortcut is still pointing to iTunes 7 (assuming you upgraded to version 8). Find the version 8 application and it should work.
    The problem with the Mac version 8 is that it crashes consistently at startup, and the solution to that is ditching the new library files and reverting to the most recent version 7 library (copy from from the Previous iTunes Library directory and delete the date suffix).
    There was a known issue with proxies settings in earlier versions of 7 that has apparently been reintroduced in version 8.
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