Unable to open itunes after update

unable to open itunes after update

I had a user with the same issue after updates and I was able to resolve. 
I copied QTMovieWin.dll from:  C:\Program Files (x86)\Common Files\Apple\Apple Application Support
to: C:\Program Files (x86)\iTunes
I did so after uninstalling and re-installin, but I don't beleive that was necesssary.  Thanks to user thurdy.  This fix was from apple support for the error "iTunes stopped working".  Figured I'd give a shot and it ended up working.
For reference the user was receiving the following errors exactly:
"the procedure entry point [email protected]***@@[email protected] could not be located in the dynamic link library JavaScriptCore.dll"
and
"iTunes was not installed correctly.  Please reinstall iTunes.  Error 7 (Windows error127)"

Similar Messages

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    Message was edited by: Version 8 bug
    Message was edited by: Version 8 bug

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  • Problem opening iTunes after updating it

    Hi,
    Sorry to trouble, but I need help. After I updated my iTunes software with the recent software update, I can't seem to open the application anymore. Every time I try to open it, it says:
    The application iTunes quit unexpectedly.
    Mac OS X and other applications are not affected.
    The report page says the following:
    Date/Time: 2009-05-24 23:05:18.947 +0800
    OS Version: 10.4.11 (Build 8S2167)
    Report Version: 4
    Command: iTunes
    Path: /Applications/iTunes.app/Contents/MacOS/iTunes
    Parent: WindowServer [77]
    Version: 8.1.1 (8.1.1)
    Build Version: 2
    Project Name: iTunes
    Source Version: 8111001
    PID: 380
    Thread: 0
    Exception: EXCBADINSTRUCTION (0x0002)
    Code[0]: 0x00000001
    Code[1]: 0x00000000
    Thread 0 Crashed:
    0 com.apple.MLTEFile 0x01f1c12d MLTEFile_ReadRTFDoc + 5
    1 com.apple.HIToolbox 0x9304f8fc CSimpleTextIOSuite::PrepareForInput() + 24
    2 com.apple.HIToolbox 0x9307796b CTextensionScrap::Input(long, long, CObjectsRanges*, CObjectsRanges*, CArray*, CFormatter*, unsigned char*, long*, CTextension*) + 19
    3 com.apple.HIToolbox 0x92f13cb6 CUnicodeTextension::UnicodeReplaceRange(long, long, TReplaceParams const&, unsigned char, unsigned char) + 778
    4 com.apple.HIToolbox 0x92f13988 CUnicodeTextension::ReplaceRange(long, long, TReplaceParams const&, unsigned char, unsigned char) + 102
    5 com.apple.HIToolbox 0x92f13914 CReplaceTextCommand::DoMainAction() + 80
    6 com.apple.HIToolbox 0x92e64747 CTextensionEditCommand::DoIt(short*) + 25
    If anyone could offer me some help I would really appreciate it, thank you.
    7 com.apple.HIToolbox 0x92e646d4 CTextensionCommand::Execute(short*) + 54
    8 com.apple.HIToolbox 0x92e64618 OpaqueTXNObject::ExecuteCurrCommand() + 130
    9 com.apple.HIToolbox 0x92e640c5 OpaqueTXNObject::NewCommand(short, AttrObjModifier const*, TKeyDownParams*, TReplaceParams*) + 1245
    10 com.apple.HIToolbox 0x93068d60 OpaqueTXNObject::InsertFromFile(FSSpec const&, short, unsigned long, TCharOffsetRange, unsigned char, unsigned long, unsigned char, __CFDictionary const**, __CFDictionary const*) + 2192
    11 com.apple.HIToolbox 0x9306983d OpaqueTXNObject::ReadFromCFURLRef(__CFURL const*, unsigned long, unsigned long) + 755
    12 com.apple.HIToolbox 0x93060389 TXNSetDataFromCFURLRef + 103
    13 com.apple.iTunes 0x00528a90 0x1000 + 5405328
    14 com.apple.iTunes 0x0032e138 0x1000 + 3330360
    15 com.apple.iTunes 0x0032e81a 0x1000 + 3332122
    16 com.apple.iTunes 0x0042b8ff 0x1000 + 4368639
    17 com.apple.iTunes 0x000b9f96 0x1000 + 757654
    18 com.apple.iTunes 0x000bc48f 0x1000 + 767119
    19 com.apple.iTunes 0x000bc5ec 0x1000 + 767468
    20 com.apple.iTunes 0x002f0c1e 0x1000 + 3079198
    21 com.apple.iTunes 0x000810ee 0x1000 + 524526
    22 com.apple.iTunes 0x00004261 0x1000 + 12897
    Thread 1:
    0 libSystem.B.dylib 0x90009817 machmsgtrap + 7
    1 com.apple.CoreFoundation 0x9082d227 CFRunLoopRunSpecific + 2014
    2 com.apple.CoreFoundation 0x9083e100 CFRunLoopRun + 60
    3 com.apple.iTunes 0x002fad6f 0x1000 + 3120495
    4 libSystem.B.dylib 0x90023d67 pthreadbody + 84
    Thread 0 crashed with X86 Thread State (32-bit):
    eax: 0x6c5aa6dd ebx: 0x9304fd61 ecx: 0xa000fd84 edx: 0x15d03500
    edi: 0x15d03500 esi: 0xbfffbde4 ebp: 0xbfffbe58 esp: 0xbfffbdbc
    ss: 0x0000001f efl: 0x00010206 eip: 0x01f1c12d cs: 0x00000017
    ds: 0x0000001f es: 0x0000001f fs: 0x00000000 gs: 0x00000037
    Binary Images Description:
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    0x1a7d000 - 0x1aeefff com.DivXInc.DivXDecoder 6.4.0 /Library/QuickTime/DivX Decoder.component/Contents/MacOS/DivX Decoder
    0x1afc000 - 0x1b2afff com.apple.mobiledevice 3.3.0 /System/Library/PrivateFrameworks/MobileDevice.framework/MobileDevice
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    0x940a1000 - 0x940dbfff libGLImage.dylib /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGLImage.dyl ib
    0x940e0000 - 0x940f6fff com.apple.CoreVideo 1.4.2 /System/Library/Frameworks/CoreVideo.framework/Versions/A/CoreVideo
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    Thank you for using Apple Support Communities.
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