Unable to open large PDF file from the Attachment list.

Hi Gurus,
Users had attached 10 PDF file in the work order attachment list and his supervisor is trying to open the PDF file from the work order attachment list and he is able to open 9 PDF files without any issue, but 1 PDF file is giving the error message as "Database error for <GET DATA FROM KPRO>" and then select ok, we are getting the below message.
Window cannot find u201CC/Documents and Settings/b2m/SaoworkDir/5015851 Vendor data sheets B&P 2010 SDown XXX .PDFu2019. Make sure you typed the name correctly, and then try again. To search for a file, click the start button, and then click serch.
Looks like this particular file is not transferring to the SAP work directory.
Could you please check and suggest us as to how to fix it.
Thanks & Regards,
Srivas

Hi,
Thanks for your reply.
We verified  your OSS notes it's not relevant to us Because our issue is while opening the PDF aatchement it is not transferring to my SAP Work Directory because of that reason we are getting the KPRO error. When I'm opening the other PDF files it's transferring to my SAP Work Directory and it's automatically open without any issue.
Please check and suggest.
Thanks,
Srivas

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