Unable to open multiple PDF files in Acrobat 9 Pro - Vista

I have a staff member that is unable to open more than one PDF at a time. If a PDF is currently open and another one is selected the program will crash and close. It gives a message stating the program has crashed and must be closed and also gives an option to check online for a solution. Has anyone else seen this issue or know a fix for it? Thanks in advance.

No. Starting with Acrobat 9 it is no longer possible to open multiple PDF files in the same window.

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Select 10 files and open the files, then select and open the next 10 files.

Everytime I open a Pdf file using Acrobat pro 9 ( part CS4 )it crashes

Hello All,
Did someone was able to find a solution?
Here's the crash report
Process: AdobeAcrobat [2129]
Path: /Applications/Adobe Acrobat 9 Pro/Adobe Acrobat Pro.app/Contents/MacOS/AdobeAcrobat
Identifier: com.adobe.Acrobat.Pro
Version: 9.3.4 (9.3.4)
Code Type: X86 (Native)
Parent Process: launchd [1998]
Date/Time: 2010-09-07 17:00:15.935 +0200
OS Version: Mac OS X 10.6.4 (10F569)
Report Version: 6
Interval Since Last Report: 86 sec
Crashes Since Last Report: 1
Per-App Interval Since Last Report: 23 sec
Per-App Crashes Since Last Report: 1
Anonymous UUID: 72162839-68F7-4328-8C12-3297B9152570
Exception Type: EXC_CRASH (SIGABRT)
Exception Codes: 0x0000000000000000, 0x0000000000000000
Crashed Thread: 0 Dispatch queue: com.apple.main-thread
Application Specific Information:
abort() called
Thread 0 Crashed: Dispatch queue: com.apple.main-thread
0 libSystem.B.dylib 0x96c08ef6 __kill + 10
1 libSystem.B.dylib 0x96c08ee8 kill$UNIX2003 + 32
2 libSystem.B.dylib 0x96c9b62d raise + 26
3 libSystem.B.dylib 0x96cb16e4 abort + 93
4 libstdc++.6.dylib 0x98e49fda _gnu_cxx::__verbose_terminatehandler() + 433
5 libstdc++.6.dylib 0x98e4817a _cxxabiv1::_terminate(void (*)()) + 10
6 libstdc++.6.dylib 0x98e481ba _cxxabiv1::_unexpected(void (*)()) + 0
7 libstdc++.6.dylib 0x98e482b8 _gxx_exception_cleanup(_Unwind_ReasonCode, UnwindException*) + 0
8 com.adobe.Acrobat.framework 0x808f5037 AcroSecurityBailOutImpl + 8583543
9 com.adobe.Acrobat.framework 0x808b7b62 AcroSecurityBailOutImpl + 8332450
10 com.adobe.Acrobat.framework 0x808b6dc1 AcroSecurityBailOutImpl + 8328961
11 com.adobe.Acrobat.framework 0x808b83ac AcroSecurityBailOutImpl + 8334572
12 com.adobe.Acrobat.framework 0x80c9ed1f 0x7fe0c000 + 15281439
13 com.adobe.Acrobat.framework 0x80c9eeca 0x7fe0c000 + 15281866
14 com.adobe.Acrobat.framework 0x80841790 AcroSecurityBailOutImpl + 7848144
15 com.adobe.Acrobat.framework 0x806d513e AcroSecurityBailOutImpl + 6355582
16 com.adobe.Acrobat.framework 0x806d5329 AcroSecurityBailOutImpl + 6356073
17 com.adobe.Acrobat.framework 0x7ff5aff7 RunAcrobat + 1364349
18 com.adobe.Acrobat.framework 0x7ff5ad2c RunAcrobat + 1363634
19 com.apple.CoreFoundation 0x98bec70b __CFRunLoopRun + 8059
20 com.apple.CoreFoundation 0x98bea094 CFRunLoopRunSpecific + 452
21 com.apple.CoreFoundation 0x98be9ec1 CFRunLoopRunInMode + 97
22 com.apple.HIToolbox 0x97f0df9c RunCurrentEventLoopInMode + 392
23 com.apple.HIToolbox 0x97f0dd51 ReceiveNextEventCommon + 354
24 com.apple.HIToolbox 0x97f0dbd6 BlockUntilNextEventMatchingListInMode + 81
25 com.apple.AppKit 0x95b49a89 _DPSNextEvent + 847
26 com.apple.AppKit 0x95b492ca -[NSApplication nextEventMatchingMask:untilDate:inMode:dequeue:] + 156
27 com.apple.AppKit 0x95b0b55b -[NSApplication run] + 821
28 com.adobe.Acrobat.framework 0x7fe0ea8c RunAcrobat + 3090
29 com.adobe.Acrobat.framework 0x7fe0dfb8 RunAcrobat + 318
30 com.adobe.Acrobat.Pro 0x00002e8b start + 2371
31 com.adobe.Acrobat.Pro 0x0000264a start + 258
32 com.adobe.Acrobat.Pro 0x00002571 start + 41
Thread 1: Dispatch queue: com.apple.libdispatch-manager
0 libSystem.B.dylib 0x96bce942 kevent + 10
1 libSystem.B.dylib 0x96bcf05c dispatch_mgrinvoke + 215
2 libSystem.B.dylib 0x96bce519 dispatch_queueinvoke + 163
3 libSystem.B.dylib 0x96bce2be dispatch_workerthread2 + 240
4 libSystem.B.dylib 0x96bcdd41 pthreadwqthread + 390
5 libSystem.B.dylib 0x96bcdb86 start_wqthread + 30
Thread 2:
0 libSystem.B.dylib 0x96bd6066 _semwaitsignal + 10
1 libSystem.B.dylib 0x96bd5d22 pthread_condwait + 1191
2 libSystem.B.dylib 0x96bd79b8 pthreadcondwait$UNIX2003 + 73
3 ...ple.CoreServices.CarbonCore 0x945b4a3a TSWaitOnCondition + 126
4 ...ple.CoreServices.CarbonCore 0x945a038d TSWaitOnConditionTimedRelative + 202
5 ...ple.CoreServices.CarbonCore 0x9459bd67 MPWaitOnQueue + 250
6 AdobeACE 0x7fb72919 ACEMPThread::Task() + 133
7 AdobeACE 0x7fb7288d TaskGlue + 17
8 ...ple.CoreServices.CarbonCore 0x9457fdee PrivateMPEntryPoint + 68
9 libSystem.B.dylib 0x96bd581d pthreadstart + 345
10 libSystem.B.dylib 0x96bd56a2 thread_start + 34
Thread 3:
0 libSystem.B.dylib 0x96ba8142 semaphorewait_signaltrap + 10
1 libSystem.B.dylib 0x96bd5cbc pthread_condwait + 1089
2 libSystem.B.dylib 0x96c1e203 pthreadcondwait + 48
3 AdobeAGM 0x7e4b2bc8 pthreadcondition_base::Wait(pthread_scoped_lockbase&) + 26
4 AdobeAGM 0x7e4b2b1d AGMMessageQueueImpl::Pull() + 65
5 AdobeAGM 0x7e8a4b90 AGMWorkQueueTask::operator()() + 84
6 AdobeAGM 0x7e8a5e1b boost::function0<void, std::allocator<boost::function_base> >::operator()() const + 75
7 AdobeAGM 0x7e4b29e1 thread_proxy + 45
8 libSystem.B.dylib 0x96bd581d pthreadstart + 345
9 libSystem.B.dylib 0x96bd56a2 thread_start + 34
Thread 4:
0 libSystem.B.dylib 0x96ba815a semaphoretimedwait_signaltrap + 10
1 libSystem.B.dylib 0x96bd5ca5 pthread_condwait + 1066
2 libSystem.B.dylib 0x96c04848 pthreadcond_timedwait_relativenp + 47
3 com.apple.Foundation 0x9085da80 -[NSCondition waitUntilDate:] + 453
4 com.apple.Foundation 0x908167f1 -[NSConditionLock lockWhenCondition:beforeDate:] + 279
5 com.apple.Foundation 0x908166d4 -[NSConditionLock lockWhenCondition:] + 69
6 ...adobe.acrobat.amtlibwrapper 0x178b42d1 AVAMTForegroundUpdateCheckEnabled + 116699
7 ...adobe.acrobat.amtlibwrapper 0x178a9341 AVAMTForegroundUpdateCheckEnabled + 71755
8 ...adobe.acrobat.amtlibwrapper 0x178b2d60 AVAMTForegroundUpdateCheckEnabled + 111210
9 com.apple.Foundation 0x908218d4 -[NSThread main] + 45
10 com.apple.Foundation 0x90821884 _NSThread__main_ + 1499
11 libSystem.B.dylib 0x96bd581d pthreadstart + 345
12 libSystem.B.dylib 0x96bd56a2 thread_start + 34
Thread 0 crashed with X86 Thread State (32-bit):
eax: 0x00000000 ebx: 0x96cb1693 ecx: 0xbfffe11c edx: 0x96c08ef6
edi: 0xa07e4b30 esi: 0x80d12ca8 ebp: 0xbfffe138 esp: 0xbfffe11c
ss: 0x0000001f efl: 0x00000282 eip: 0x96c08ef6 cs: 0x00000007
ds: 0x0000001f es: 0x0000001f fs: 0x00000000 gs: 0x00000037
cr2: 0x96c9b613
Binary Images:
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0x9453f000 - 0x9453fff7 liblangid.dylib ??? (???) <B99607FC-5646-32C8-2C16-AFB5EA9097C2> /usr/lib/liblangid.dylib
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0x965d3000 - 0x9666eff7 com.apple.ApplicationServices.ATS 275.11.1 (???) <5FF65EC7-F512-530A-7771-3DE240EE6E43> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ATS.framework/Versions/A/ATS
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0x96753000 - 0x9679cfe7 libTIFF.dylib ??? (???) <9CFF48CC-4852-4D06-17AC-3C947C824159> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/Resources/libTIFF.dylib
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0x98b67000 - 0x98badff7 libauto.dylib ??? (???) <85670A64-3B67-8162-D441-D8E0BE15CA94> /usr/lib/libauto.dylib
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0xffff0000 - 0xffff1fff libSystem.B.dylib ??? (???) <3441F338-2218-6D36-3F95-3A16FBF6713D> /usr/lib/libSystem.B.dylib
Model: iMac8,1, BootROM IM81.00C1.B00, 2 processors, Intel Core 2 Duo, 2.66 GHz, 4 GB, SMC 1.29f1
Graphics: ATI Radeon HD 2600 Pro, ATI Radeon HD 2600 Pro, PCIe, 256 MB
Memory Module: global_name
AirPort: spairportwireless_card_type_airportextreme (0x14E4, 0x8C), Broadcom BCM43xx 1.0 (5.10.91.27)
Bluetooth: Version 2.3.3f8, 2 service, 19 devices, 1 incoming serial ports
Network Service: Ethernet, Ethernet, en0
Serial ATA Device: ST3500630AS Q, 465.76 GB
Parallel ATA Device: PIONEER DVD-RW DVR-K06A
USB Device: Keyboard Hub, 0x05ac (Apple Inc.), 0x1006, 0xfa400000
USB Device: Apple Optical USB Mouse, 0x05ac (Apple Inc.), 0x0304, 0xfa430000
USB Device: Apple Keyboard, 0x05ac (Apple Inc.), 0x0221, 0xfa420000
USB Device: Built-in iSight, 0x05ac (Apple Inc.), 0x8502, 0xfd400000
USB Device: BRCM2046 Hub, 0x0a5c (Broadcom Corp.), 0x4500, 0x1a100000
USB Device: Bluetooth USB Host Controller, 0x05ac (Apple Inc.), 0x820f, 0x1a110000
USB Device: IR Receiver, 0x05ac (Apple Inc.), 0x8242, 0x5d100000

As you discovered, Adobe Acrobat/Pro/Reader v.9 will crash for all managed user accounts that store their home folders on the server because it has "difficulty" reading and writing to a folder across a network, which is why it crashes shortly after it launches.
HOWEVER, there is hope. All you need to do is tell Adobe to write all of its files to the local drive rather than the home folder on the sharepoint, as follows:
While logged into your network-user account:
1. Go to the "Shared" folder on the local drive. (Local HD > Users > Shared)
2. Create a new folder named "9.0_x86" if you have an Intel or "9.0_ppc" if you have a PPC (without the quotes for either case). You will have to authenticate as an Administrator.
3. Go to the Acrobat folder within the user's Application Support and delete the folder in it.
(Home > Library > Application Support > Adobe > Acrobat > 9.0_x86 or 9.0_ppc)
4. Open/launch the Terminal application found within the Utilities folder on you Mac.
(Applications > Utilities > Terminal.app)
5. In Terminal, enter the 1st command for Intel or the 2nd for PPC:
ln -s /Users/Shared/9.0_x86 ~/Library/Application \Support/Adobe/Acrobat/9.0_x86
OR
ln -s /Users/Shared/9.0_ppc ~/Library/Application \Support/Adobe/Acrobat/9.0_ppc
Adobe Acrobat 9 should now work properly. You may get the "quit unexpectedly" error message the first time you quit the application, but should only happen the one time.
On a side note, the print spool is slow when printing very large multi-paged PDFs.
This is a fix I found in 2009 by Dennis, can't remember where though.
Message was edited by: Gabriel Prime

Open multiple PDF's in Acrobat X Pro?

I have about 20 password protected PDF's that I would like to open in one instance of Acrobat X, instead of 20 different windows. Is there a way to do this.
I've tried merging them, but they're secured with the FileOpen plugin, and even though I have my the username and password, it won't allow a merge. Hoping to find a solution. Thanks.

No. Starting with Acrobat 9 it is no longer possible to open multiple PDF files in the same window.

Open Multiple PDF files from Production order/Routing

Hi Everyone
We are in ECC 6.0 environment. We have a scenario where multiple documents were attached to single operation and also at multiple operations. But when I was trying to open these PDF documents, only the last file was getting opened and closing the previous file. How can I open multiple PDF files at one time from Production order or Routing?
Any help is appreciated.
Regards
Prasad

Hi Prasad,
from DMS standard I regret but such a functionality is not available. In the standard originals can be opened only one after another.
I think for realising this functionality an individual modificatoin is necessary.
Best regards,
Christoph

Unable to open in pdf files in ipad 3 using adobe reader 10.2 but able to do so in ipad 2 using adob

Unable to open in pdf files in ipad 3 using adobe reader 10.2 but able to do so in ipad 2 using adobe reader x 10.1 .

Can you please share the file you are trying to open with us at [email protected]? Also, can you please confirm that you've updated the Adobe Reader on your iPad 3 to the latest version using iTunes or the AppStore app?

I am unable to open a PDF file in Firefox 4. I have no problem with IE8

I am unable to open a PDF file in Firefox 4. I have no problem with IE8

Hi Nupoorv,
Thanks for contacting us.
Could you please provide some details like from where you downloaded your pdf , and what happens when you click on 'Open in Adobe Reader' .
On tap on 'Open in Adobe Reader' does Adobe Reader application come in focus .
You can follow think link also which provide details of how you can open documents in Adobe Reader http://forums.adobe.com/docs/DOC-2532
Let us know if you still face problem.
Thanks
-Satyadev

When I open an encryted pdf file in my Hp Slate 7 voice Tab it was unable to open the pdf file.Tje same file was opening with other pdf reader software.Kindly Help.

When I open an encryted pdf file in my Hp Slate 7 voice Tab it was unable to open the pdf file.Tje same file was opening with other pdf reader software.Kindly Help.
[spam link removed]

Could you please send the pdf to [email protected] so that we may investigate the issue?
Thanks,
Adobe Reader Team

After updating silverlight, i'm unable to open any pdf files in the system

After updating silverlight, i'm unable to open any pdf files in the system

According to your User Agent you posted this question using Internet Explorer 11 on Windows 8.1. Are you having a problem with Firefox? What Firefox version?
You said you are having a problem opening PDF files on your system. Can you explain that better? Mozilla Support can help you with opening PDF files in Firefox, which uses a built-in PDF reader. Maybe one of these articles will help?
* [[View PDF files in Firefox without downloading them]]
* [[How to disable the built-in PDF viewer and use another viewer]]

I can't use thunderbird 31.2.0 to send attachement from a pdf file with Acrobat PRO XI

I can't use thunderbird 31.2.0 (Mozilla) to send attachement from a pdf file with Acrobat PRO XI. Each time, Acrobat replies (in french) : "il n'y a pas de client pour la messagerie par défaut". Thunderbird is indicated as "by default" in the list of programs of Windows.
Even if I type my e-mail address, etc. in the account of Acrobat, it doesn't change. Each time, I have to record a PDF file in a folder and return to Thunderbird to send it as attached. It is a too long process, compared with Windows XP with Acrobat Reader or Acrobat 5, I had before.
Would you please help me to explain the process. My OS is Windows 8.1.
Thank you

Thank you for your answer.
What i want to do : to send PDF files as attached documents in a message
generated by thunderbird by my e-mail address [email protected] or
another one I have.
When I introduce my e-mail address under Edit-Preferences-Email
Accounts, Acrobat ask the e-mail account, the password, the IMAP for
ingoing message (and I use POP) and SMTP for outgoing messages. Even I
introduce all the datas, it doesn't change, Acrobat is unable to send
the message. And the process is not convenient, because I need all my
outgoing messages be documented inside Thunderbird.
So, I repeat my request : how can I use thenderbird as program by
default from Acrobat or any other software ?
Thank you for your next message.
Jean-Luc Rongé
Le 21-10-14 14:24, ANAND8502 a écrit :
>
I can't use thunderbird 31.2.0 to send attachement from a pdf
file with Acrobat PRO XI
created by ANAND8502 <https://forums.adobe.com/people/ANAND8502> in
/Acrobat Installation & Update Issues/ - View the full discussion
<https://forums.adobe.com/message/6850947#6850947>

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