UNABLE TO OPEN PDF ON MY MAC!
Can someone help me with this error message below? It is preventing me from opening PDF files on my MAC but not on my PC. Thank you!
"Adobe Reader could not open 'AIS_Research_Compression.pdf' because it is either not a supported file type or because the file has been damaged (for example, it was sent as an email attachment and wasn't correctly decoded)."
The message says:
Please wait
If this message is not eventually replaced by the proper contents of your document, your PDF viewer may not be able to display this type of document.
Then it goes on to suggest an Reader upgrade, which I already did.
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Since I don't know how you're creating your HTML code (coding by hand or using an application) I can't offer any advice for how to correct your problem, however I can help you with troubleshooting.
Most web browsers have a "status bar" feature that will show you what's contained in a link. I used Firefox and the status bar is enable by choosing View menu --> Status Bar. In Safari you'll choose View menu --> Show Status Bar. With this enabled, hover your mouse over a link an you'll be able to see the link at the bottom of the browser window.
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Adobe Acrobat NPAPI Plug-in, Version 11.0.04
Adobe® Acrobat® Plug-in for Web Browsers, Version 11.0.04 — from file “AdobePDFViewerNPAPI.plugin”.
application/pdf
Acrobat Portable Document Format
pdf
application/vnd.adobe.pdf
Acrobat Portable Document Format (Interim)
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Acrobat XML Portable Document Format
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Acrobat XML Portable Document Format (Interim)
mars
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XML Data Package
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FormFlow99 Data File
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application/vnd.adobe.xfdf
Acrobat Forms Data Format in XML
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Acrobat Forms Data Format
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doubleTwist Web Plugin
doubleTwist Web Plugin — from file “doubleTwistWebPlugin.bundle”.
application/x-vnd-doubletwist
doubleTwist Web Plugin
Java Applet Plug-in
Displays Java applet content, or a placeholder if Java is not installed. — from file “JavaAppletPlugin.plugin”.
application/x-java-applet
Basic Java Applets
javaapplet
application/x-java-applet;deploy=10.25.2
Java applet
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Java applet
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Java applet
application/x-java-vm
Java applet
application/x-java-vm-npruntime
Java applet
QuickTime Plug-in 7.7.1
The QuickTime Plugin allows you to view a wide variety of multimedia content in web pages. For more information, visit the QuickTime Web site. — from file “QuickTime Plugin.plugin”.
application/sdp
SDP stream descriptor
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QUALCOMM PureVoice audio
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Microsoft Office for Mac SharePoint Browser Plug-in — from file “SharePointBrowserPlugin.plugin”.
application/x-sharepoint
Microsoft Office for Mac SharePoint Browser Plug-in
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application/futuresplash
FutureSplash Player
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application/x-shockwave-flash
Shockwave Flash
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Silverlight Plug-In
5.1.20913.0 — from file “Silverlight.plugin”.
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Using Reader, I am unable to open PDF's that have been downloaded from the web. I get he following error message:
This is a new problem. I can open other PDF's. I am using Reader 11.0.06 on a MacBook Pro with Mountain Lion.Quit Safari.
Go to: Mac HD/Library/Internet Plug-ins.
Trash the AdobePDFViewer.plugin and AdobePDFViewerNPAPI.plugin files.
Empty the trash.
Relaunch Safari and redownload the PDF.
Unfortunatelky you can't fix the "damaged" one, so just trash it too. -
Unable to open PDFs in received e-mail (Outlook)?
Unable to open PDFs received in Outlook (Office for Mac 2011). Adobe XI message displayed says "There was an error opening this document. The file is damaged and could not be repaired." Same PDFs attached to same mail messages open fine on iPad or iPhone. What could be the problem?
ivone dos santos,
Do you see a message like this when you open one of your PDF documents?
Your PDF document is a special type of form called a "dynamic XFA form". The message is displayed when a dynamic content is not supported by a PDF viewer.
As far as I know, no PDF viewers for iOS and Android mobile devices support dynamic XFA forms. Here are the examples of the iOS apps that do not support dynamic XFA forms.
Adobe Reader for iOS
Mail
Safari
iBooks
The PDF preview feature in Dropbox and other apps
The message is trying to tell you to use the latest desktop version of Adobe Reader, not the mobile version of Adobe Reader. I agree that the sentence, "You can upgrade to the latest version of Adobe Reader...", is somewhat misleading. The message is baked into the dynamic XFA form that was authored by Adobe LiveCycle (desktop app) without regard for non-desktop apps (i.e. mobile apps). Upgrading to the latest version of Adobe Reader for iOS would not help in this case.
Currently, the only option to view and fill out dynamic XFA forms is to use the desktop version of Adobe Reader.
Sorry for the confusion. -
Unable to open PDF files in messages since iOS 8.3 update
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I visited a "genius" in the Apple Store, Leicester, this morning. After some playing around he seems to have sorted it. Apparently - now they tell me! - you don't need Adobe Reader on Macs as the Mac has its own pdf reader built-in. Safari 5.1 is now clashing with Reader and the best approach is to remove Reader - and the relevent preference files. I took one of my MBPs into the store and am just checking it out to see if everything is now ok. I'm now planning to make the changes on my other machine and will report back. (The genius said that my best approach was to bring in the second MBP but I'm not very convenient to Leicester so I'm going to give it whirl myself.)
Wish me luck.
But why did we load Reader in the first place? Are we that unusual in the Mac community? Surely, others must have done the same and are having the same problem with Safari 5.1??? -
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== This happened ==
Every time Firefox openedHow about if you right click on the PDF and select Save Link As..., and then open it locally from within Reader? Does it work ok then? That might be a workaround until the issue within the browser is resolved.
Rob Jaworski
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In my LAN, on several PCs running with Windows 7 (32 and 64 bits), I observe two problems with "Acrobat Reader XI":
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- Delays in printing: for example it takes over 8 minutes to print a pdf file: 400kB for two pages (on different printers / models).
Here's the list of actions that I've allready tried to issue those problems:
For the Web Browser problem :
- Repair the "Acrobat Reader XI" installation.
- Uninstalling and Installing Acrobat Reader.
- In the web browser, disabling and activating the add-on (Adobe PDF Reader).
- Uninstall "Acrobat Reader XI" and install "Acrobat Reader X"
Temporary issue: downgrade to "Acrobat Reader 9", which solves the problem with the web browser.
For the printing delay:
- Repair the "Acrobat Reader XI" installation
- Change the printers drivers (install Universal Drivers PCL)
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C:\Program Files\Mozilla Firefox\plugins\nppdf32.dll
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I am unable to open pdf attachments in my emails?
I have check my program files, i have adobe reader installed however when i have a pdf file in my emails i cant open the email?
Can you please advise how i can solve this?Hi tillysingh,
Are you saying that you can't even open an email message that has a PDF attachment? Or, are you unable to open PDF files in attachments? What happens when you try? Do you get an error message?
Best,
Sara -
I cannot open PDFs on my Mac but can open the same files on my PC. When I create a PDF from the computer and when I send it to our office printer as a scan-PDF, I cannot open either. Have downloaded Adobe Acrobat, etc., and still waiting for a response from them. Does anyone have any suggestions?
Don't use Acrobat, use Preview. Preview is already pre-installed on your computer. If you cannot locate it, type Command-Shift (opens Spotlight) and type in Preview and hit return.
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Firefox is unable to open pdf files even with adobe reader
i am unable to open pdf documents with firefox . i have installed latest version of adobe reader for firefox but still i am having problem. older versions of mozilla do not have this problem
Try running Firefox in [[Safe Mode]] If it functions correctly, then one of your add-ons is the culprit.
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Unable to open PDF directly if user use Acrobat 8
Unable to open PDF directly if user use Acrobat 8.
We are facing some problems in our production site. When user click PDF icon, "FileDownload" windows pops up, but it only has "Save" or "Cancel" button, so user needs to download and save the file to open.
I tested the following scenario using
We have facing problem with this visions IE 6.0 Acrobat 8.0 and IE7.0 Acrobat 8.0.
Mozilla 2.0 acrobat 8.0 working fine. The pdf contents are embedding fine the browser window
Does anyone have any experience with something of this nature?I must have missed the announcement - when did these forums change from Java language to IE/Adobe/Mozilla forums?
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Adobe Reader 11 is unable to open PDF's from Internet Explorer 11
My boss is currently operating on the Adobe Reader 11 and often needs to use Internet Explorer 11 for certain programs.
Unfortunately the Adobe Reader is unable to open PDFs from Internet Explorer and often comes up with a message telling us that the file is either damaged, no longer exists or that there is a problem with the syntax. She does not have this problem with Google Chrome. We have tried several ideas regarding the security settings but nothing seems to correct the problem. Could someone shed some light on how to fix this error? -
UNABLE TO OPEN PDF ATTACHMENTS IN E-MAIL
Over the past week,I have been unable to open PDF attachments in my AOL webmail. I encounter no problems with my Outlook Express e-mail. Why is this suddenly happening and how can I correct the problem?
To make sure that Adobe Reader is default,
goto Edit->Preferences->Select default PDF Handler. Check the value in the dropdown list "Select Adobe product". If the first value which appears is 'Adobe ReaderX', then Reader X is the default PDF Handler.
Also please let me know the OS you are using.
Is the problem also faced in AOL webmail with any other Adobe Product(like Acrobat X, Reader 9 etc.) if you are using/used any of them?
Thanks,
Shakti
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