Unable to open PDF's "User Cancelled Operation"
Since Adobe Reader updated to XI, I have been unable to open any PDF files on my computer. Every time I try to open a PDF file or open Adobe Reader from the start menu it takes forever to load the program and before it finishes loading i get an error screen "User cancelled operation" I hit OK it closes the program.
I'm Using Windows 7
I have tried uninstalling and reinstalling, I have tried all the other options that I can, that I have found in the forums
Hi Orkward84
Can you please provide the following details:
1. Are you able to launch just the Reader from Start menu->All programs? If yes, can you please try opening a pdf from File->Open menu. What happens, do you get the same error or the file opens?
2. Can you please share a sample pdf file that you are facing issue with
3. Since when did you start facing this issue ? When did you update your Reader to version XI?
Regards,
Rohit
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This is a new problem. I can open other PDF's. I am using Reader 11.0.06 on a MacBook Pro with Mountain Lion.Quit Safari.
Go to: Mac HD/Library/Internet Plug-ins.
Trash the AdobePDFViewer.plugin and AdobePDFViewerNPAPI.plugin files.
Empty the trash.
Relaunch Safari and redownload the PDF.
Unfortunatelky you can't fix the "damaged" one, so just trash it too.
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