Unable to open photoshop 11 after installing

I installed my purchased copy of PhotoShop Elements 11 on my work computer (PC unfortunately running VISTA OS).  When I open the program I get a license agreement page for Organizer.  I click Accept and it opens the same page.  It continues to open this agreement page every time I click ACCEPT.

rename the file cache.db located in Program Files\Common Files\Adobe\Adobe PCD\cache

Similar Messages

  • Unable to open Photoshop after installing it.

    Hi,
    I used Adobe Application Manager to install Photoshop in my system (OS: Windows XP)
    After the installation process was complete, I tried to launch the program but i got an error message: "The Procedure entry point GetLogicalProcessorInformation could not be located in the dynamic link library KERNEL32.dll"
    What should i be doing? Please Guide me.

    This error usually comes up when you are using a program that requires a version of windows later than Windows XP Service Pack 1
    Please refer : http://forums.adobe.com/message/4448162

  • Can't open Photoshop after installing Yosemite

    Hi all, Not sure if this in the right place? I've got a Macbook Pro and have recently just installed the Yosemite operating system. After installing it, I have tried to open Photoshop but it is not allowing me to do so. Photoshop tells me to install Java 6.0 - even though I've already done this twice! Can anyone advise please?

    Did you delete Photoshop's preferences before re-installing? If you didn't, then you ended up rightwhere you started after re-installing.  Uninstalling and re-installing does not delete the corrupted preference files.
    In addition, do not forget what I said:
    […delete Photoshop's preferences before re-installing…] thenUninstall Photoshop, run Adobe CS Cleaner Tool, Repair Permissions with Apple's Disk Utility, install Photoshop from scratch, update it, run Repair Permissions with Apple's Disk Utility AGAIN
    Finally, apply all the available updates again, as the re-install wil instal the ancient, original CS5 version.
    Have you actually done all of this as already instructed in this thread?  If not, then please do not post again until you have done so.

  • I have been trying to open photoshop after installing illustrator.  I get nothing.  I am disgusted.

    I cannot get photoshop to open.

    Nobody can say anything without some system information and an exact description of what you do.
    Mylenium

  • Unable to open iPhoto after installing Mavericks and latested iPhoto Version.

    I have just installed Mavericks onto my Macbook Pro. The next thing I did was purchase, download and install the most recent version of iPhoto. The previous version of iPhoto was '09 Vers. 8.1.2.
    I have about 300gb’s of images in my iPhoto library, which are on an external HD. When I try to launch iPhoto, I get a message saying the iPhoto library must be upgraded. So, I click on ‘upgrade’,and either a white screen with a large icon of a folder appears, but nothing else happens. One other time, before I clicked on upgrade, a gray screen with a scrolling gear appeared, but once again… nothing happens. I still can not access any of the images in my iPhoto library.
    How do I get the new iPhoto version to play nice with my images?

    Download iPhoto Library Manager and use its rebuild function. (In early versions of Library Manager it's the File -> Rebuild command. In later versions it's under the Library menu.)
    This will create an entirely new library. It will then copy (or try to) your photos and all the associated metadata and versions to this new Library, and arrange it as close as it can to what you had in the damaged Library. It does this based on information it finds in the iPhoto sharing mechanism - but that means that things not shared won't be there, so no slideshows, books or calendars, for instance - but it should get all your events, albums and keywords, faces and places back.
    Because this process creates an entirely new library and leaves your old one untouched, it is non-destructive, and if you're not happy with the results you can simply return to your old one.

  • Unable to open safari after OS X 10.10.1 (14B25) install

    Hi I am unable to open safari after Yosemite Install.  Keeps saying application unexpectedly quit.  Please help.  What can I do.
    This is my log.
    2014-12-21 12:28:53.436 AM storeaccountd[790]: AccountServiceDelegate: Accepting new connection <NSXPCConnection: 0x7f981865a690> connection from pid 5257 with interface <AccountServiceInterface: 0x7f98186626d0> (PID 5257)
    2014-12-21 12:28:53.494 AM com.apple.xpc.launchd[1]: (com.genieoinnovation.macextension.client[5262]) Endpoint has been activated through legacy launch(3) APIs. Please switch to XPC or bootstrap_check_in(): com.genieoinnovation.macextension.client.mach
    2014-12-21 12:28:53.494 AM com.apple.xpc.launchd[1]: (com.genieoinnovation.macextension.client[5262]) Endpoint has been activated through legacy launch(3) APIs. Please switch to XPC or bootstrap_check_in(): com.genieoinnovation.macextension.client.runnow
    2014-12-21 12:28:53.524 AM com.apple.xpc.launchd[1]: (com.apple.ReportCrash[5263]) Endpoint has been activated through legacy launch(3) APIs. Please switch to XPC or bootstrap_check_in(): com.apple.ReportCrash
    2014-12-21 12:28:53.534 AM diagnosticd[4898]: error evaluating process info - pid: 5257, punique: 5257
    2014-12-21 12:28:54.112 AM CoreServicesUIAgent[4885]: unexpected message <OS_xpc_error: <error: 0x7fff74444c60> { count = 1, contents =
        "XPCErrorDescription" => <string: 0x7fff74444f70> { length = 18, contents = "Connection invalid" }
    }>
    2014-12-21 12:28:54.114 AM com.apple.xpc.launchd[1]: (com.apple.WebKit.WebContent.E6AD49CE-0465-469F-87B1-03F344779200[5260]) Service exited with abnormal code: 1
    2014-12-21 12:28:54.115 AM com.apple.xpc.launchd[1]: (com.apple.WebKit.Networking.F81FC96F-CA5B-4BB9-9FD6-8E6C50383904[5259]) Service exited with abnormal code: 1
    2014-12-21 12:28:54.115 AM com.apple.xpc.launchd[1]: (com.apple.Safari.53708[5257]) Service exited due to signal: Segmentation fault: 11
    2014-12-21 12:28:54.188 AM ReportCrash[5263]: Saved crash report for Safari[5257] version 8.0.2 (10600.2.5) to /Users/rasulkassam/Library/Logs/DiagnosticReports/Safari_2014-12-21-002854_Rasu l-Kassams-MacBook-Pro-2.crash
    2014-12-21 12:28:54.326 AM Problem Reporter[5264]: Failed to connect (_imageWell) outlet from (ProblemReportWindowController) to (NSImageView): missing setter or instance variable
    2014-12-21 12:28:54.576 AM system_profiler[5266]: platformPluginDictionary: Can't get X86PlatformPlugin, return value 0
    2014-12-21 12:28:54.577 AM system_profiler[5266]: platformPluginDictionary: Can't get X86PlatformPlugin, return value 0

    Genieo adware is installed without your knowledge. You have to remove it.
    From the report:
    2014-12-21 12:28:53.494 AM com.apple.xpc.launchd[1]: (com.genieoinnovation.macextension.client[5262]) Endpoint has been activated through legacy launch(3) APIs. Please switch to XPC or bootstrap_check_in(): com.genieoinnovation.macextension.client.mach
    2014-12-21 12:28:53.494 AM com.apple.xpc.launchd[1]: (com.genieoinnovation.macextension.client[5262]) Endpoint has been activated through legacy launch(3) APIs. Please switch to XPC or bootstrap_check_in(): com.genieoinnovation.macextension.client.runnow
    If you have another browser:
         Use  free  AdwareMedic by clicking “Download ” from here
         http://www.adwaremedic.com/index.php
         Install , open,  and run it by clicking “Scan for Adware” button   to remove adware.
         Once done, quit AdwareMedic by clicking AdwareMedic in the menu bar and selecting
        “Quit AdwareMedic”.
                   or
    If you don’t have another browser:
         Remove adware  manually  by following the “HowTo” from Apple.
        “Remove Genieo, also known as InstallMac”
        http://support.apple.com/en-us/HT203987
          Safari > Preferences > Extensions
        Turn those off and relaunch Safari again.
        Turn those on one by one and test.

  • Photoshop Elements 13, Premiere Elements 13 & Organizer. Cannot open apps after installing ??

    Photoshop Elements 13 & Premiere Elements & Organizer. Cannot open apps after installing ?? I have downloaded and installed bot Photoshop lements 13, Premiere Elements 13 and Organizer. Cannot open apps from Welcome screen or Start menu? Progress bar scrolls, but apps never open. Need help. Thank you. (running on Windows 7 64-bit).

    Hi,
    Please try opening .exes directly from their installed location  < Right Click the exes > Run As Administrator >
    Organizer:
    C:\Program Files\Adobe\Elements 13 Organizer\PhotoshopElementsOrganizer.exe
    PSE13 Editor:
    C:\Program Files\Adobe\Photoshop Elements 13\PhotoshopElementsEditor.exe
    PRE13:
    C:\Program Files\Adobe\Adobe Premiere Elements 13\Adobe Premiere Elements.exe
    Thanks,
    Anwesha

  • Unable to open itunes after update

    unable to open itunes after update

    I had a user with the same issue after updates and I was able to resolve. 
    I copied QTMovieWin.dll from:  C:\Program Files (x86)\Common Files\Apple\Apple Application Support
    to: C:\Program Files (x86)\iTunes
    I did so after uninstalling and re-installin, but I don't beleive that was necesssary.  Thanks to user thurdy.  This fix was from apple support for the error "iTunes stopped working".  Figured I'd give a shot and it ended up working.
    For reference the user was receiving the following errors exactly:
    "the procedure entry point ?fastfree@***@@YAXPAX@Z could not be located in the dynamic link library JavaScriptCore.dll"
    and
    "iTunes was not installed correctly.  Please reinstall iTunes.  Error 7 (Windows error127)"

  • Unable to open Pages after new hard drive

    I am unable to open pages after recently having to get my hard drive replaced. I have a time machine that I could get the application/files off of, but when I try to open it it comes up with the message:
    "Check with the developer to make sure Pages works with this version of Mac OS X. You may need to re install the application. Be sure to install updates for the application and MAC OS X"
    I have done all the software updates possible for both MAC OS and iworks compatibility, and nothing has worked. I do not have the original CD with me, so I cannot reinstall. Is there any other way to get the working version of the application off of my time machine?

    (1)
    Enter mac App Store and check if it state that Pages is installed on your machine.
    If it does, you may download Pages 4.0.5 thru this channel for free.
    (2)
    Assuming that you aren't far from your original DVD for a long time, you may remove every files related to iWork '09 with my uninstall script
    then
    download and install the trial version,
    don't run it
    Trigger Software Update to download and install the required updater.
    I apologize but I don't remember if the updater 9.0.5 apply the entire required changes.
    After that you will have an up to date package which you will be able to use during 30 days.
    When you will be back home, re-apply my uninstaller
    install the package from your DVD
    don't run the apps
    Trigger Software Update to download and install the required updater.
    After that you will have an up to date full time package.
    To get my uninstaller,
    go to my iDisk :
    <http://public.me.com/koenigyvan>
    Download :
    For_iWork:iWork '09:uninstall iWork '09.zip
    Yvan KOENIG (VALLAURIS, France) vendredi 29 avril 2011 22:42:02
    Please :
    Search for questions similar to your own before submitting them to the community

  • Unable to open iphoto after ver 11 upgrade

    Unable to open iphoto after ver 11 upgrade.

    Option 1
    Back Up and try rebuild the library: hold down the command and option (or alt) keys while launching iPhoto. Use the resulting dialogue to rebuild. Choose to Rebuild iPhoto Library Database from automatic backup.
    If that fails:
    Option 2
    Download iPhoto Library Manager and use its rebuild function. This will create a new library based on data in the albumdata.xml file. Not everything will be brought over - no slideshows, books or calendars, for instance - but it should get all your albums and keywords back.
    Because this process creates an entirely new library and leaves your old one untouched, it is non-destructive, and if you're not happy with the results you can simply return to your old one. .
    Regards
    TD

  • Unable to open indesign after migration to new mac all other programs open and work.

    Unable to open indesign after migration to new mac all other programs open and work. Why? Running Yosemite 10.10.1 Indesign CS5

    The keyword is "migration." Migrating or copying files for Adobe applications usually does not work. Not all of the necessary subsidiary files are copied to the right location.
    You'll need to first clean up the mess with this tool:
    Use the CC Cleaner Tool to solve installation problems | CC, CS3-CS6
    Then download an installer from here:
    Other downloads

  • TS3212 Itunes won't open. After installing it, It wont open. It only comes up with an itunes software licence agreement then it disaperes and nothing happends? any sujestion will be greatly apreciated.

    Itunes wont open. After installing it, It wont open. It only comes up with an itunes software licence agreement then it disaperes and nothing happends? any sujestion will be greatly apreciated.

    hi Shaun!
    after installing the update for iTunes, it doesn't run (comp makes noises but nothing comes up on screen). when i open task manager itunes is running as a process, but i can't end process.
    hmmm. okay, Norton is still our prime suspect here. that "running itunes.exe process that will not die" symptom is associated with the nastier versions of the NIS 2005 launch suppression problems. (people who get that also often see things like looooooong sloooooow shutdown times on the PCs and odd end program dialog boxes.)
    let's try throwing the trusty Lorraine M technique at the beast. (it usually fixes the nastier versions of the NIS 2005 problems.)
    Lorraine M: NIS/itunes problem rectified
    love, b

  • Cannot open iTunes after installing Lion.Says it is trying to restore windows and quit unexpectedly

    Cannot open itunes after installing Lion. Says trying to restore windows and then quits

    same
    Message was edited by: Ben123212321

  • HT5037 Iphoto Still wont open even after installed the prepare file

    Still wont open even after installed the prepare file. I haven't felt this frostation since window 5 

    Go to Applications /Utilities. Find the upgrader app there. Double click on it to run it.
    I haven't felt this frostation since window 5
    Sorry, no idea what this means.

  • Hi I am getting an update failed message (49) when trying to update photoshop after installing and whenever I start photoshop and try to access the file menu it crashes

    Hi I am getting an update failed message (49) when trying to update photoshop after installing and whenever I start photoshop and try to access the file menu it crashes

    Duplicate thread.

  • Why can't I open iTunes after installing Lion?

    Why can't I open itunes after installing Lion?

    I do not know what to tell you. iTunes is working fine on my system. What don't you give a little information about your system and when this problem began on your mac.

Maybe you are looking for

  • Maintain Audio Pitch Doesn't work

    Hi, My Maintain audio pitch doesn't work (prem CS5 5.0.3 + Mac pro). A basic speed change with audio works fine but not with MAP selected. Anyone else know about this issue?

  • CHANGE HEADING IN STANDARD REPORT CM50

    HI i have to change the heading of cm50 report , "remaining available capacity"  to customer description. i changed the data element short description but its not reflecting in the report.However the description i gave is shown if i press "F1" ......

  • Synchronize table changes

    Hi, OWB 11g R2, oracle DB 11g For some reasons.... I have changed my table definitions in the DB level, added few columns and loaded the data using some scripts into this table. I have this table in OWB (old version without these extra columns), is t

  • CCMS monitoring for Queues(SMQ1/SMQ2)

    Hi, How do we monitor Queues(SMQ1/SMQ2) in CCMS. My requirement is to monitor Queues(SMQ1/SMQ2) in CCMS based on the Queue name. I want to create different nodes in CCMS and I want queue name falling under certain criteria should come and sit in the

  • ITunes problem - error message

    Okay, so I've had a new laptop and I've downloaded iTunes because I have an iPod and need everything to be agreeable. When I open iTunes, I get the error message that says, 'iTunes has detected a problem with your audio configuration. Audio/Video pla