?unable to open raw photo file after downloading camera raw 7.4 update?

Can anyone help please.
I recently had my lap top wiped and have had to re load CS6.  I have also downloaded the camera raw 7.4 update (I use a Nikon D7100 camera) The update downloads without any problems, I go through download, install and then finish, but I still am unable to open my raw photos.  I get the following message...   'if you are attempting to open a raw file from a digital camera, make sure you have the latest raw camera update installed'.  I have no idea why it is doing this, or how to combat it.  Any suggestions would be much appreciated.  Thanks in advance.
Gail

Hi Benjamin,
You were right. It was the camera's provided software transfer system. I've copied them directly from the (same) card to the desktop and works.
Many many thanks! Cheers

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