Unable to print or receive info from my laptop. even after entering printer email.
I sent text to my wireless printer and there has been no receipt of it or any printing. This is from my laptop. HP Photosmart Premium using windows xp home
Hello,
The first thing I would do is follow step six in this document to set a static IP: http://h10025.www1.hp.com/ewfrf/wc/document?docname=c02817031&cc=us&dlc=en&lc=en&product=4023246&tmp...
When it askes for DNS information, enter in Google's DNS. Preferred DNS = 8.8.8.8 Alt DNS = 8.8.4.4
Once you set the static IP, make sure to turn the printer off and back on. This will let the printer re-establish a stable network connection. If that does not work, let me know.
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