Unable to reconcile Payment transactions for Foreign currency transactions in 11.5.10.2

Hi,
Version:11.5.10.2
User is unable to reconcile the foreign currency payment transactions in oracle cash management.
When, user selected the check box against the payment transactions, and select RECONCILE Button..It's not showing neither Error Message or the payment transaction is getting to RECONCILED.
Enclosed the screenshot for reference.
http:// C\Users\SapcleOrc\Desktop
Please advice.

Please update...

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