Unable to redeem gift...how sad
So my friend just sent me an email containing an Itunes Store Gift. So i clicked the redeem button which then asks which program i want to run and i select itunes and then i put in my login and password and then i get the dreaded error 5002, saying We could not complete your request, an unknown error has occurred. i have the latest version of itunes and everything. This is definitely not in the spirit of giving. Any ideas how to fix this Christmas Grinch?
Thanks
I also cannot login to view my account info on itunes but can login with the same info on the site and can log in to itunes after loging out, but still am unable to view my account information. The sign in box keeps popping up, without saying whether or not the password was correct
Similar Messages
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Unable to redeem gift card. Error message that code is not recognized
I
Need some helpTo diagnose problems with Thunderbird, try the following:
*Restart Thunderbird with add-ons disabled (Thunderbird Safe Mode). On the Help menu, click on "Restart with Add-ons Disabled". If Thunderbird works like normal, there is an Add-on or Theme interfering with normal operations. You will need to re-enable add-ons one at a time until you locate the offender.
*Restart the operating system in '''[http://en.wikipedia.org/wiki/Safe_mode safe mode with Networking]'''. This loads only the very basics needed to start your computer while enabling an Internet connection. Click on your operating system for instructions on how to start in safe mode: [http://windows.microsoft.com/en-us/windows-8/windows-startup-settings-including-safe-mode Windows 8], [http://windows.microsoft.com/en-us/windows/start-computer-safe-mode#start-computer-safe-mode=windows-7 Windows 7], [http://windows.microsoft.com/en-us/windows/start-computer-safe-mode#start-computer-safe-mode=windows-vista Windows Vista], [http://www.microsoft.com/resources/documentation/windows/xp/all/proddocs/en-us/boot_failsafe.mspx?mfr=true" Windows XP], [http://support.apple.com/kb/ht1564 OSX]
; If safe mode for the operating system fixes the issue, there's other software in your computer that's causing problems. Possibilities include but not limited to: AV scanning, virus/malware, background downloads such as program updates.
Note that Norton's is notorious for not being "off" when their interface says they are. Safe mode with networking guarantees that. -
How do I use my redeemed gift card to purchase a book on iBooks when it will only give the option of "Mastercard, Visa, Amex or 'None' (Billing Address)"??
Desperately need help so I can purchase books for my study course!!Sir,
I thought So too but then I went to Itunes Library and try and buy a single song from an album for $1.29. Now my Itunes Gift card balance is $ 7.10 as I mentioned earlier. it still did not let me buy and kept trying billing my Visa card.
Should I restart my PC and Itunes and retry. What do you suggest?
regards
Bikram Suri
[email protected] -
HT5035 how do i find out what the balance of a redeemed gift card is on itunes
I have redeemed gift cards and want to see how much is left on the account. Where can I find the remaining balance?
View iTunes Account Balance
https://discussions.apple.com/message/18192373
View Purchase History
http://support.apple.com/kb/HT2727 -
HT204088 Unable to redeem a gifted application
Hello!!!!
My sis-in-law gifted me a Sygic Navigation for Pakistan on December, 18,2012. I am unable to redeem it. The red writing below the key shows that the gift is not for an apple I.D. other than U.S. Since the payment has been made, and I am unable to redeem the application. Please help me in this regard.
Regards
Muhammad Amin AwaisiYou cannot gift from one countries Mac App Store to another country. You will not be able to redeem the gift. Send it back so that someone in the same country as she can redeem it. There is no way around this.
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HT201209 how do i fine out my account balance when i redeem gift cards
If I redeem gift cards, where can I see my account balance? Also, if I purchase apps, games, etc., How does it know to use the gift card vs. my credit card on file?
Thx!My account's balance shows at the top left of the store's page on my computer's iTunes, and by logging in to view my account via the Store > View Account menu option. On my iOS devices it shows at the bottom of, for example, the Featured tab in the App Store app under my account id (or you can view your account via Settings > iTunes & App Stores and it should show on the screen that you are taken to).
When purchasing items from the store your account's balance should be automatically used first (you can't gift content from your balance) - from http://support.apple.com/kb/HT5582 :
When making purchases, content credits are used first, followed by Gift Certificate, iTunes Card, or Allowance Account credits; your credit card or PayPal account is then charged for any remaining balance. -
I am attempting to change the country fro US to Canada and I keep getting that the network is refused??? hence unable to redeem Canadian gift cards. Please help.
Is your iTunes account address, and other payment method(s) ((if applicable) associated with Canada? They have to be to use that Store.
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HT2105 is there a limit on redeeming gift cards per day? how about purchasing in app?
is there a limit on redeeming gift cards per day? how about purchasing in app?
AFAIK, there's no limit to how many gift cards can be redeemed in a 24 hour period. Same for In-App purchases.
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Unable to redeem my gift voucher on wallet
Hi m unable to redeem my gift voucher code on wallet.. I followed all d steps and ny net connectivity is also good.. But when ever m opening the link (copy and activate) wallet is opening but there is no option for Microsoft gift voucher..
hi mate, if you are experiencing problems redeeming your gift voucher, you need to contact whoever provided you with the gift voucher or your nearest Nokia Care point for resolution of this issue.
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Unable to redeem iTunes gift card credit...
Unable to redeem credit frm iTunes gift card ...
MSG is say credit must be redeemed as an Australian Storefront???Hi MTHEARTS,
Giftcards can only be redeemed in the Store where they were purchased.
Sorry,
GB -
Unable to redeem itunes gift card (not activated)
Unable to redeem iTunes gift card not activated
Is the store that you bought it from closely so that you could try asking them to activate the cloud properly ? If not then try contacting iTunes Support (you will probably need to give them images of the front and back of the card, and possibly its receipt) : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then iTunes Cards And Codes
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I have been unable to redeem my itune gift card. Is there someway inwhich to communicate with apple support verbally and not online?
I'm not aware of any phone support for iTunes, only via email. Did you try this page : http://www.apple.com/support/itunes/contact/ then click on Contact iTunes Store Support on the right-hand side of the page, then iTunes Cards And Codes
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How to redeem gifted audio book
How do I redeem gifted Audio Book?
If you were given a download code, go into iBooks, select Featured at the bottom navigation bar and scroll down to Redeem and enter your code to download the audio book.
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How do I pay for an Itune to come out of a redeemed gift certificate?
How do I pay for an Itune to come out of a redeemed gift certificate?
Thanks, this was the clue I needed to figure it out.
From Settings you can pull up Control Center.
In Control Center you can enable "Access from within Apps" (also "Access from Lockscreen")
Now when I'm playing music, I can swipe up from the bottom and a little control center window slides up. Neat - this is new since my old iPod. On this window, the name of the current Bluetooth connection appears. Tap on that, and a list of connected Bluetooth items appears. I just tap on the one I want to connect to and I am now playing through the speakers I want.
Jimmy -
while transferring a digital copy to itunes disc was ejected and transfer was cancelled now i am unable to redeem code again. any ideas how to resolve ?
You welcome
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