Unable to remove apple software update from PC

I am unable to update my i tunes as there is a problem with the apple software update. I have uninstalled everything else to try and rectify the issue but it has now made it worse as everything has gone but the apple software update. It cant be removed from my PC any ideas how I can get rid of it?

You lost me. Do you have a new computer that you want to sync your new iPad with?

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How can I remove Apple Software update from Programs in Control Panel. I grt a message that there is an error in Windows Installer Package?

I get this message: "A program required for this install to complete could not be run.
There is a problem with this Windows Installer Package". OS, Windows 7-64

Unfortunately, this sort of trouble has gotten more complicated to deal with ever since Microsoft pulled the Windows Installer CleanUp utility from their Download Center on June 25. First we have to find a copy of the utility.
Let's try Googling. (Best not to use Bing, I think.) Look for a working download site for at least version 3.0 of the Windows Installer CleanUp utility. (The results from mydigitallife and Major Geeks are worth checking.)
After downloading the utility installer file (msicuu2.exe), scan the file for malware, just in case. (I use the free version of Malwarebytes AntiMalware to do single-file scans for that.)
If the file is clean, to install the utility, doubleclick the msicuu2.exe file you've downloaded.
Now run the utility ("Start > All Programs > Windows Install Clean Up"). In the list of programs that appears in CleanUp, select any Apple Software Update entries and click "Remove".
Quit out of CleanUp, restart the PC, and try another iTunes install. Does it go through properly this time?

How do I remove an old version of the Apple Software Updater from a Windows XP machine without a software disk?

How do I remove an old version of the Apple Software Updater program from a Windows XP SP3 machine
without an Apple Software disk? I keep getting a message saying that I need such a disk to uninstall
the old program so I can install Itunes software so I can download apps for my new Iphone 5S.

(1) Download the Windows Installer CleanUp utility installer file (msicuu2.exe) from the following Major Geeks page (use one of the links under the "DOWNLOAD LOCATIONS" thingy on the Major Geeks page):
http://majorgeeks.com/download.php?det=4459
(2) Doubleclick the msicuu2.exe file and follow the prompts to install the Windows Installer CleanUp utility. (If you're on a Windows Vista or Windows 7 system and you get a Code 800A0046 error message when doubleclicking the msicuu2.exe file, try instead right-clicking on the msicuu2.exe file and selecting "Run as administrator".)
(3) In your Start menu click All Programs and then click Windows Install Clean Up. The Windows Installer CleanUp utility window appears, listing software that is currently installed on your computer.
(4) In the list of programs that appears in CleanUp, select any Apple Software Update entries and click "Remove", as per the following screenshot:
(5) Quit out of CleanUp, restart the PC and try another iTunes install using an iTunesSetup.exe (or iTunes64Setup.exe) downloaded from the Apple Website:
http://www.apple.com/itunes/download/
Does it go through properly this time?

How can I delete old Apple Software Updates from 10.6 server?

Hi guys!!
First of all, please, excuse my english......i know it's the worst possible and will try to develop it.
My question is the following.
The hard disk of my xServe is almost full and I need to delete the old Apple Software Udates that it contains (some of them are from 2005!!)
And I don´t know how to make it!!
I`ve uncheck the "automatically enable copied updates" option in Server Admin and I´ve check-in the "Purge unused/legacy software", but i don´t know how to delete the oldest Apple Software Updates because I don´t know where the **** are they!!
Thank's in advance from Spain.
Any help will be very wellcome
J.

You could try what
s in <http://discussions.apple.com/message.jspa?messageID=9289958#9289958>, or, as this is a new setup which isn't in use, you could just nuke the system and reinstall and this time use the correct DNS name.

Still not able to remove apple software update

I get an message telling me that the older version of apple software update cannot be removed,contact my technical suuport group which I did, but the advice was of no help.

There's a Windows utility called Microsoft FixIt. Run that, tell it you need help uninstalling. Select Apple Software Update.

24" iMac won't install any 'large' Apple software updates from the internet

I am having a serious issue with my iMac and neither the people on the phone at Apple Care or the 'Geniuses' at the Genius Bar have been able to assist. So, maybe someone here can:
First - here is the background information about what happened and what I've done:
A few weeks ago when the new iTunes 10 came out I went to upgrade. The upgrade failed it said. So, I thought perhaps Apple was having issues with the new software or something. So, I thought - Ok, I'll give it a day or two.
I come back and try again from Apple.com - no luck. Hmmmm - well, I just happened to see my 'software update' icon pop up and there was iTunes. I thought "Great! Now I'm sure it'll install!" No luck.
So, I think - well, perhaps I've done something to corrupt my profile. So, I create a new profile and try again. No dice.
So now I'm really confused and figure - ok, let me try a partition and I'll try again. Still nothing.
Finally I figure - ok, something is wrong here. So, since nothing is working I backup my music and important files and wipe out the hard drive and start over. No luck. And, in fact - since I had gone back to 10.5.4 or whatever - software updates needed to install to get me back to 10.5.5. Those wouldn't install through software updates OR when downloaded from Apple.com - Smaller downloads like, flash, java, firefox, etc - all download and install without issue.
I decided to engage "Apple Care" and they call me at the time I specified and we begin to do some tests on the hardware and everything came back ok. We tried from Apple.com and software updates again - still won't install the software. Keeps coming back with "Software installation failed" something about the package installer was corrupted during downloading.
The guy at Apple care thinks perhaps its my network corrupting something. This begins to make a little sense and I think, maybe he's right. My wireless router isn't that great so, maybe I'll just go replace it. However, while I'm checking out I begin to think that maybe its NOT my wireless router - because I do have 2 other computers in my house who haven't had issues downloading anything. So, this is unlikely. But, I didn't like the wireless router anyway - so I went ahead with the purchase.
I get it home - set it up and try again. STILL not working. So, I make an Appointment at the "Genius Bar". I take it in - show them the screen shots of the errors and we get started. They try to do the install of either iTunes or the combo update on THEIR network - still won't work. The genius thinks I have a bad HD and takes the computer for 2 days to look at it.
I finally get to go pick it up - excited that I'll have my iMac (which I use for work) back and functioning again. I go pick it up and they decided that it wasn't my hard drive - but likely my RAM. They couldn't prove it was the RAM but figured since I bought the RAM after I bought the iMac that this must be the issue (even though it was up to exact Apple standards and was from Crucial). So, I think - well, while I have a blank slate I'll go ahead and install Snow Leopard. So, I pick up Snow Leopard and get new RAM too and go home to install.
I get the computer home, put the new RAM in, install snow leopard and get ready to work! After snow leopard install is done - it has some new updates it needs to install. And the update FAILS to install again. Oh, and they never replaced the HD.
So, I call Apple Care again - they have no clue. They suggest making an Apple Genius Bar appointment. So, I take it in again. They run diagnostics on it from their 'Triage' external hard drive and everything checks out. He says its probably the hard drive (same conclusion they came to the first time) and said that they would replace it.
I get the computer back - take it home. Everything is up to date. All the software updates were back in place including iTunes 10. However, I still want to test and see if I can download iTunes and/or do updates. So, I uninstall iTunes and download it again. Same problem. STILL won't install any large software downloads. But, again - Smaller downloads like, flash, java, firefox, etc - all download and install without issue. Just no core Apple updates or things like iTunes will download and install on my iMac.
I then took it to a friends house - set it up on his network - same issue.
So to sum up:
I have re-imaged the hard drive several times
I have replaced the ram
I have replaced my networking hardware (even though other machines on the network have no issues)
I have taken it in twice to the Genius Bar and they still haven't fixed it
The Problem followed the machine and exhibited the same issues in store as it did in my home (so we know the problems stays with the machine)
I have tried it on yet a 3rd network and the issue still exists
The people at the Genius Bar told me that If I still have issues then its with my network - even though its been proven it wasn't.
Its only larger downloads like Combo Updates and iTunes that won't install.
Any ideas? Sorry for the long post but its been quite an ordeal.

Yes, I have tried the updates directly from the Apple website and a different issue occurs. When I do that I get various different errors - the most common saying 'Codec overrun'. This has happened both before and after complete software OS reinstalls (Completely wiping the HD clean).
I did a video of my issue on my iPhone. I had to cut it and compress it to get it off my phone without syncing (because I can't sync it since I can't get iTunes installed now). So, its about a minute long if anyone wants to see it:
http://www.youtube.com/watch?v=8leWwEoIeXI
And yes, we tried to repair permissions a couple times but didn't seem to have any effect on whether it would install these updates. Again, it's NOT all software downloads/installs. It seems to be limited to LARGER pieces of software. Example: Firefox, Flash, Java and Silverlight have all downloaded and installed without error on my iMac. Apple combo updates and iTunes won't install at all.

Apple Software Update from HP breaking scanning on C6180

Anyone else have this problem?
I'm running 10.5.6 on multiple computers in my office - some Intel, some not. We use a Airport and a wireless HP C6180 printer for fax/scan/print. All works fine. Apple pushes an HP update to my computer through software update. I install it. Scanning doesn't work. I download the drivers from HP and install them. Scanning works. Then Apple wants to push the same "update" to me again through Software Update.
What would be the best way to notify Apple and HP that there is a problem with the "update" at least with respect to the C6180?
And, as a side note, any way to stop the "update" from showing up every time I run Software Update? Right now it always shows up pre-checked which means I need to uncheck it or I'll lose the ability to scan and have to go through the process of downloading the drivers from HP again which is a bit time consuming.
Thanks!

I thought I had the same problem...Searching these forums, I found that HP is NOT supporting MAC for the 6100 searies any more...They suggest upgrading to a HP printer that they are supporting for MACs...
I suggest going buying something other then HP...That's what I'm going to do.
Epson makes a nice MAC supported printer. I don't eremember the model but chack mac/life as they rated it highly for about $200 (about $150 in bestbuy and it duplexes too).

Unable to uninstall Apple Software update

Everytime i try to uninstall it i keep getting There is a problem with this windows installer package a program for this install to complete could not be run I have tryed reinstalling itunes and such etc etc i can remove everyhting else but Apple soft ware update:( PLEASE HELP ME!

Take a look at this link,

Epson R3000 printing wrong colors after Apple software update from 24th January

I updated the EPSON driver version 2.16 within the Apple Update. Now the colors are wrong. I restored Library\Printers\EPSON from Time Machine with date 18th January. But I have still the problem.

Hi pilotmicha,
Thanks for visiting Apple Support Communities.
Try these troubleshooting steps if your printer is not behaving correctly:
Delete the affected printer, then add the printer again.
If the issue persists, try these additional steps:
Reset the printing system, then add the printer again.
If the issue still persists, reset the printing system again. Download and install your printer's drivers. Then, add the printer again.
Contact the printer vendor or visit their website for further assistance.
You can find these steps and more information here:
Troubleshooting printer issues in OS X
http://support.apple.com/kb/ts3147
Best Regards,
Jeremy

Apple Software Update cannot be removed during install

I have tried updating to the new 64-bit version of iTunes 9.1 several times, and every time it will get all the way to the end and say "The older version of Apple Software Update cannot be removed. Please contact your technical support group." It then says the iTunes installer has been interrupted and did not finish the download. I tried to manually remove the Apple Software Update, but it said "The installation source for this product is not available. Verify that the source exists and that you can access it."
What do I do? I've tried just about everything I can think of. I've even tried doing the download without checking the automatic updates option at the beginning of the installation.

First try heading in to your Add/Remove programs control panel and see if you can uninstall Apple Software Update from there.
If you can't uninstall Apple Software Update from there, or it doesn't appear in there, or if you seem to successfully uninstall it from there, but you still get the same message when you try to install iTunes, try the following procedure.
Download and install the Windows Installer CleanUp utility:
Description of the Windows Installer CleanUp Utility
Now run the utility (“Start > All Programs > Windows Install Clean Up”), select any *Apple Software Update* entries in the list of programs that appears in CleanUp, and then click “Remove”.
Now quit out of CleanUp, restart the PC and try another iTunes install. Does it go through properly this time?

Apple Software Update cannot be removed?

I've had problems with iTunes for a while now, and I decided to uninstall and reinstall.
I got the new version of iTunes and every time I try to install, i get this error message: The older version of Apple software Update cannot be removed. Contact your technical support group.

First try heading in to your Add/Remove programs control panel and see if you can uninstall Apple Software Update from there.
If you can't uninstall Apple Software Update from there, or it doesn't appear in there, or if you seem to successfully uninstall it from there, but you still get the same message when you try to install iTunes, try the following procedure.
Download and install the Windows Installer CleanUp utility:
Description of the Windows Installer CleanUp Utility
Now run the utility (“Start > All Programs > Windows Install Clean Up”), select any *Apple Software Update* entries in the list of programs that appears in CleanUp, and then click “Remove”.
Now quit out of CleanUp, restart the PC and try another iTunes install. Does it go through properly this time?

Cant install new itunes because Apple Software update refuses to be removed

i tried to install the new itunes but when i do it says it cant remove apple software update. so then i try to uninstall apple software update by using the remove thing in the control panel but it dont uninstall cause it cant find some file and says to pick a path to the file but the path is right. someone please help ive tried everything i know of

Try downloading and installing the Windows Installer Cleanup Utility:
http://support.microsoft.com/kb/290301/
Open it by going to Start > All Programs > Windows Instalelr Clean Up
Select Apple Software Update in its list and click Remove. That should take care of it for you. You can use this for any other apps you are having trouble uninstalling as well.
Hope this is helpful
CG

I'm not able to download Itunes. I keep getting this Apple Software Update message that states "There is a problem with this Windows installer package. A program required for this install to complete could not be run. Contact your package vendor"

Not able to access Itunes store anymore. Just quit working for no reason. I've tried deleting Itunes and related components from the Control Panel, but when I try to remove Apple Software Update, I get a message that states "There is a problem with this Windows installer package. A program required for this install to complete could not be run. Contact your support personnel or package vendor". Not sure what this message means. Am I suppose to contact Apple ? What is meant by package vendor ?

Apparently it's an itunes issue. I just tried to update and got the same issue. Called att to activate my iphone 4s and they say they can do the swap but apple is telling them itunes is down atm. So will have to wait

Reinstallation Problem (Apple software updater)

So I've had itunes for a while and it worked fine. But recently updated to 8.1 and for some reason my sound card driver died. I didn't know this at the time and searched the error they gave me on itunes and they said uninstall and reinstall quicktime. So i uninstalled quicktime and after that i realized it wasn't quicktime and it was the sound card. So i fixed that and when i opened itunes i got an error again saying i needed quicktime. So i tried installing that but there was another error that said just uninstall everything (itunes+quicktime) and reinstall the whole package. So i did that. HERES THE PROBLEM: On the reinstallation, it couldn't remove "apple software updater" and wouldn't install because of that. So i tried from control panel to uninstall it, wouldn't work. So i then searched for the actual files and deleted those. In the end it still didn't work and the "add and remove programs" still registers it as being there.
Sorry for the trouble (and the name)

You need to clean up the ASu installer files.
Download and install Microsoft Installer cleanup utility, there are instructions on the page as well as the download. Note that what you download is the installer not the program – you have to run it to install the program. The installer doesn't give any message to confirm the installation.
http://support.microsoft.com/kb/290301/
(To run the program – All Programs>>Windows Install)
Run the cleanup utility and remove any references to Apple Software Update.
Restart your PC and try installing again.
If you have had trouble with installing itunes, it might be a good idea to install Quicktime first. Download the version of Quicktime that does not include iTunes and install that.
http://www.apple.com/quicktime/download/win.html
Then install iTunes.
http://www.apple.com/itunes/download/

I am trying to update to iTunes 10.5 and am getting a Apple Software update error. "There is a problem with this Windows Installer Package. A program run as part of the setup did not finish as expected. Contact your support personnel or package vendor. ??

I am trying to update to iTunes 10.5 and am getting a Apple Software update error. "There is a problem with this Windows Installer Package. A program run as part of the setup did not finish as expected. Contact your support personnel or package vendor. ?? I can't uninstall the Apple Software Update from my Control Panel. It states "Fatal error during installation" Please HELP!!!

I am experiencing the exact same issue during the installtion process for iTunes 10.5.
I uninstalled all Apple components but when I attempted to uninstall the Apple Software Update I received the same message: "Fatal error during installtion." I was able to repair the Apple Software Update but still could not install iTunes 10.5 afterwards.
I have tried everything that I could find on these discussions pages as well as other suggestions on third party sites. I continue to receive the error message: "There is a problem with this Windows Installer Package. A program run as part of the setup did not finish as expected. Contact your support personnel or package vendor.
I was able to uninstall and reinstall QuickTime 7.7.1. During the reinstalltion process I received the same message (There is a problem with this Windows Installer Package. A program run as part of the setup did not finish as expected. Contact your support personnel or package vendor.) But after clicking "OK" the installtion process was succesful. PLEASE HELP!

Unable to remove apple software update from PC

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