Unable to restore iPhone 3Gs with iOS 4 (error 1013)

I recently updated my 16GB iPhone 3Gs with iOS 4 (iPhone2,14.0_8A293Restore.ipsw) using iTunes 9.2 - it worked fine for a few days then all of a sudden I got a pop up message saying "you are unable to make or receive calls, please connect to iTunes". I did so and restored the firmware, it went through the whole cycle, unpacked, installed, verified and when it was about to be completed I got the following error from iTunes:
"The iPhone "iPhone" could not be restored. An unknown error occurred (1013)"
The phone remained in restore mode (iTunes icon and USB cable). I tried restoring again with the same result. I then deleted the firmware file, rebooted and reinstalled (same error). I then deleted a reinstalled iTunes (no dice). I tried alternative USB ports and cables and also tried on 2 other computers and tried all this in DFU mode too yet nothing has worked.
I would also like to point out that it is an original O2 phone with O2 chi[p that has *never been jailbroken*. Any ideas as to whats wrong? Or what I can do? Thanks in advance for you help!

OK, so nothing else was working so I took my phone into the Genius bar and explained what had happened. The Genius said He was unsure what error 1013 was so he looked it up and explained "It's an error related to the baseband and that more than likely the phone was unable to communicate with Apple servers as Apple had the phone marked as non existent"
He continued to explain that there was a fix he could do but would be quicker and easier to replace my phone. He did so and I left happy.
I recomend you just take your phones in if you are having this same issue!

Similar Messages

  • Unable to restore iPhone 5S with iOS 8.2 (Error -1)

    Unable to restore iPhone 5S with iOS 8.2 (Error -1)
    I tried to install previous versions 8.0 and 7.0.3, it returns another error.
    I tried with iTunes 12.1.1.4 and 11.2
    Even in DFU mode its giving the same error.

    Hey BBRemoshan,
    Thanks for the question. If I understand correctly, you are trying to restore the iPhone and are getting errors. I would recommend that you read these articles, they may be helpful in troubleshooting your issue.
    Resolve iOS update and restore errors in iTunes - Apple Support
    Get help with iOS update and restore errors - Apple Support
    Thanks for using Apple Support Communities.
    Have a good one,
    Mario

  • Can't restore iphone 3gs with IOS 4.3.5

    I have a 3gs and ever time i try resotre the iphone using the newest version of itunes with the newest version of ios firmware i get the 1013 error.  i have not edited the host file or anything.  The error always comes at the very end of the restore.  i need help!!!

    Are you upgrading the firmware from iTunes?  From Apple's web site:
    Error 9006: Following Troubleshooting security software frequently resolves this error. There may be third-party software installed that modifies your default packet size in Windows by inserting a TcpWindowSize entry into your Registry. Your default packet size being set incorrectly can cause this error. Contact the manufacturer of the software that installed the packet size modification for assistance.

  • Unable to restore iphone 3gs to factory settings, unknown error occurred (-1) can anyone help

    i am getting an error ...unable to restore iphone "iphone" unknown error ocurred (-1) and the iphone is stuck on itunes connection sign. any idea how i can restore factory setting  it is ne iphone 3gs with ios 5

    This is indicates a hardwre issue:
    Check for hardware issues
    Related errors: 1, 3, 10, 11, 12, 13, 14, 16, 20, 21, 23, 26, 27, 28, 29, 34, 35, 36, 37, 40, 1000, 1002, 1004, 1011, 1012, 1014, 1667, or 1669.
    Try to restore your iOS device two more times while connected with a cable, computer, and network you know are good. Also, confirm your security software and settings are allowing communication between your device and update servers. If you still see the error message when you update or restore, contact Apple support.
    Error 1015 might happen after making unauthorized modifications to iOS, also called "jailbreaking."
    Use recovery mode to restore your device
    Related errors: 1015, “The required resource can't be found.”
    You might see these error messages if your device has a beta version of iOS or if you're installing an older version of iOS (downgrading). Use recovery mode to restore your device to the latest version of iOS.
    Quit virtualization software
    Quit any virtualization software (such as Parallels or VMware) that’s running on your Mac. Then use the latest version of iTunes to restore your device.
    Resolve specific iTunes update and restore errors

  • How to restore iPhone 3gs with error code 1015 ??

    How to restore iPhone 3gs with error code 1015 ??

    The only advice we can give is to try and put it into DFU mode and restore. If that doesn't fix it, buy a new phone.
    There is a reason that Jailbreaking isn't supported. You have just been kicked in the donkey by it.

  • HT201210 When I restore IPHONE 3GS, an unknown error occured (-1)?

    When I restore IPHONE 3GS, an unknown error occured (-1).
    Done anything. downloaded firmware. not worked. What to do? any one please tell?

    Hi there,
    You may find the article below helpful.
    iOS: Unable to update or restore
    http://support.apple.com/kb/HT1808
    -Griff W.

  • I've updated my iPhone 3gs with IOS 6 but being only 8GB it now has no space for data. Can I go back to IOS 5.1?

    I've updated my iPhone 3gs with IOS 6 but being only 8GB it now has no space for data!
    Can I restore back to IOS 5.1?

    It sounds like you have a hacked/unofficially unlocked iphone.  When you update, it will indeed lock it back, as it should.
    The ONLY place that can legitimately unlock an iphone is the carrier to which they are locked and no U.S. carrier does this.

  • HT4623 can i update my Iphone 3gs with ios 6.0.1

    can i update my Iphone 3gs with ios 6.0.1 I tried to upgrade the same earliear also but there were some error occuers

    i'm having Iphone 3gs and as usaual i get the notification about software updates but when i tired to upgrade the same and error occour all the time just near the complition of process and due to that my phone's performance also got lower down.

  • I am not able to access the App Store on my Iphone 3GS with IOS 6.01, however i can access the same on my laptop when i connect my phone to my PC. Any suggestions on this.

    I am not able to access the App Store on my Iphone 3GS with IOS 6.01, however i can access the same on my laptop when i connect my phone to my PC. Any suggestions on this.

    varunsharmaapplefan
    http://support.apple.com/kb/ht5209 might help you.  An iPhone 4 can airplay content from apps that support airplay and iTunes but it cannot mirror.  If your game does not have airplay in the app you cannot mirror it to the apple TV so I don't know if you can play just the music.  You should have no problem playing your iTunes over airplay though.
    This may also help http://support.apple.com/kb/HT4437
    Regards
    Jules 

  • How do i get music on that i have put on itunes off a cd on to my iphone 3gs with ios 5.1?

    how do i get music on that i have put on itunes off a cd on to my iphone 3gs with ios 5.1?

    Post by Zevoneer: iPod media recovery options - https://discussions.apple.com/message/11624224 - this is an older post and many of the links are also for old posts, so bear this in mind when reading them.
    Commercial software utilities for transferring songs from i-device to Mac:
    Senuti - http://www.fadingred.com/senuti/
    Phoneview - http://www.ecamm.com/mac/phoneview/
    MusicRescue - http://www.kennettnet.co.uk/products/musicrescue/ - Mac & Windows

  • IPhone 3GS with iOS 5 and storage space/app problems... Please read and help

    I have an iPhone 3GS with iOS 5. Before the update I had a load of apps etc and was left with approx 4gb space left. Since the update removed ALL my apps from my iPhone, I still have the same ammount of space. Why is this?

    Hi,
    Are you sure your phone has not been unlocked or jailbroken at some time as the same thing happened to me.
    I had the phone secondhand and did not know. Updating to IOS 5 locked the phone back to the original service provider which was AT&T in USA and I am in UK.
    Hope this helps,
    Alan

  • Unable to restore Iphone 3GS 1604 Error

    Hello,
    I have been trying for hours to restore Iphone 3GS in XP. All i did was click "yes" to update iphone and now I am in a mess. Tried reinstalling, different ports, different cables, still unable to restore.

    I'm not sure, or else more people would be posting about it. Best way to tell is try at a different time.
    Also, you could try putting the phone in Forced Recovery mode as outlined in http://support.apple.com/kb/HT1808.
    Also, are you using iPhone cables or iPod cables? If you're using the appropriate cable and the same thing happens, then hopefully your phone is still within warranty and you can go to an Apple Store for the Genius Bar.

  • Can't restore iPhone 5 with iTunes error 3. and my iPad3 and iPhone 5s can't login to Game Center

    Hi. This is the first time since I knew apple devices..
    I own - iPhone 4 with iOS 5.1
              - iPhone 4 with iOS 7.0.4
              - iPhone 4S with iOS 7.0.4
              - iPhone 5 "out of service"
              - iPhone 5s with iOS 7.0.4
              - iPad 2 with iOS 5.1.1
              - iPad 3 with iOS 7.0.4
    Ever since I own my first iPhone 4 I never face unresolved problem like the 2 I'll mention.
    1- suddenly my iPhone 5 lost mobile company signal and word searching appears instead but no signal for the hole day so I changed the sim with other provider and since it gave me the same result I searched the web and the seems no solution other than restore.
    I did restore and update to iOS 7.0.4 but at the restore takes at the last 1% in the last moment of restore it will take loooong time then gave me error 3. And now for more than a month the iPhone stuck with recovery logo. Almost I tried every trick in the book . Change USB cable, port, PC. PC with other OS . Even freezing the iPhone as I read here noooooo result the same happened again and again.
    2- when I update my iPad3 to 7.0.1 everything went normal till one day ago suddenly I found my account logged out of the Game Center by its self and when I wanted to log again it will gave me error of can't connect to server or cocoa error??? Strange thing I can use other account to log in but mine No. Only my account is forbidden in my device while any other account I can login normally. Also my account and Game Center working without any problem in all other devices.
    I also tried every trick , change my ID then password then the whole ID domin nothing works. I restart normally then by pressing power/home. I logged off my self from all other devices and tried but also no hope.
    So - my account has no problem working with any other device
         - My iPad had no problem with other accounts in Game Center except me. While the same account had no problem with iCloud or email in the same iPad.
    I don't and I will not DO restore since it is bizarre problem and I already faced same problem in my iPhone 5s when I restore old backup to iOS 7.0.4 and was the only solution is to set up as NEW iPhone
    I saw similar problem but no difinite answer from Apple itself and this is strang but always I was loyal customer and already convinced about 8 of my friends to use iPhone during last 3 years and I expect apple to be loyal to me in the first time I am seeking there actuate direct advice.

    "1- suddenly my iPhone 5 lost mobile company signal and word searching appears instead but no signal for the hole day so I changed the sim with other provider and since it gave me the same result I searched the web and the seems no solution other than restore.
    I did restore and update to iOS 7.0.4 but at the restore takes at the last 1% in the last moment of restore it will take loooong time then gave me error 3. And now for more than a month the iPhone stuck with recovery logo. Almost I tried every trick in the book . Change USB cable, port, PC. PC with other OS . Even freezing the iPhone as I read here noooooo result the same happened again and again."
    I have exactly the same problem with my iPhone 5s!

  • Restore iPhone 4 with iOS 6.0.1 beta 4 "This device is not registered as part of the iPhone Developer Progarmm"

    Dear Sir/Madam,
    I have had restore my iPhone 4 with iOS 6.0.1 beta 4, after finish the restore it have message "This device is not registered as part of the iPhone Developer Progarmm", so how can I fix it? please could you give me a line as possible.
    Best regards,
    SOVAN

    Beta software is for developers only.
    If you are not part of the developer program, you don't use beta software.
    If you are part of the developer program, you know you don't post here.

  • Why Does My iPhone 3GS with iOS 4.0.1 Cause Rapid Battery Drain

    I upgraded my iPhone 3GS to iOS 4.0.1, and now the battery drains very rapidly---needs to be recharged after a few hours---and gets very warm. Before this, iOS 4.0 was fine (although slightly increased battery drain over 3.1.3).
    I use Exchange with push and had no issues before iOS 4.0.1. This may be the culprit now because when I turn off "push," the battery drain appears to be normal (although not extensively tested yet). But, I also have MobileMe, Yahoo!, and Google email accounts set up.
    Is this a new problem? Anyone else have this problem? How can this be fixed? Anyone have any ideas?

    *Reposting this..had done the same thing earlier as well*
    This is my observation from past 6 nights;
    All 6 nights, charged my iPhone to max and then kept it in sleep/stand by. Not even a single call or mail checked...(11 pm to 6:30 am when my alarm rings)
    1st & 2nd Nights, I had flight center, angry birds, twitter, facebook, mail, phone, sms, settings app open in the multi-tasking bar.
    Battery drained from 100% to 83%
    3rd and 4th nights, i had only twitter, facebook, mail, phone, sms
    Battery drained from 100% to 92%
    5th and 6th nights, I had nothing open
    Battery drained from 100% to 93%
    my mail is always in push enable setting to exchange and me account,
    location always on, bluetooth always off. 3G off
    I thought, the applications on multi tasking bar is actually not draining the battery, but looks like they are...might be a flaw in multi tasking api or may be from developer.
    I hope to get an easy way to kill the apps and not let it go to multi tasking bar.

Maybe you are looking for

  • WAP4410N wireless traffic locks up even when running latest firmware update

    I maintain multiple buildings, and each building has anywhere between 1 and 4 Cisco/Linksys WAP4410N access points. The problem is that at random intervals, the access points just stop sending and receiving wireless traffic. Every day or two, I have

  • Can I use HP all-in-one 200-5150t as a monitor?

    My 3-year-old 200-5150t all-in-one computer just died (motherboard failure).  Rather than spending $300 for a repair, I thought I'd just get a new computer.  However, since the screen is still fine, I'm wondering if there is any way I could use it as

  • Start Lync 2010 client on remote machine

    I have a couple of users who like to logout of their Lync 2010 client. They apparently think that they are being watched through this program.  This is a bit of a hassle since we use this program to see if users are sitting at their desk. I am trying

  • Needs Help In More Ways Then One!

    Hi my name is James, This is my situation. I have a map. This map is of the greater Denver area. I need it to do things, and its not cooperating. I want it to be a single image      on the web site, and when you roll over the image it "zooms in"     

  • Valuated issued value Stock

    Valuated issued value Stock I want to check the values of BW & r/3 are matching for KF  Valuated issued value Stock in which t-c0de can i check it I am checking valuated stock value in mc.5 & valuated stock received value in  table s031 these values