Unable to Save a copy of Pdf

Hi All, I have a Pdf which i can open through adobe reader but When trying to save a copy of pdf as File -> Save As after opening a downloaded pdf, it gives an error message as "There was an error processing a page. There was a problem reading this document(135).
While clicking OK in the error message by Pressing “Ctrl” key, we get an informational message as “Dictionary keys must be direct name objects”
The issue occurs only in Adobe Reader , its working fine in Foxit Reader.
Kindly Share your suggestions.

Hi Pat Willener,
The issue is not specific with Operating System or browser. I tried with Windows XP, Vista, Windows 7 and Windows 8 and also tested with browsers of IE 8-11, Firefox 25-26, Chrome 33.
Source of PDF: PDF geneated using PD4ML using java code with HTML Content. The issue occurs for specific PDFs only.
Herwith I have attached the screenshot.

Similar Messages

  • Unable to save a copy of encrypted pdf with Acrobat Pro 10.0

    I create an encrypted pdf using prince a tool to convert HTML documents to pdf. I am unable to save a copy of the pdf file when i use Acrobat Pro 10.0.
    It displays the following error
    "The document could not be saved. There was a problem reading this document(21)."
    However Acrobat Reader (basic) allows me to do so.
    I am also able to save a copy of the document with Acrobat pro 7. I raised this issue with Prince and they told me that it could probably be a bug/unwanted behaviour with Acrobat Pro 10.0
    My system environment details:
    OS: Windows xp
    Acrobat Pro: 10.0.0
    Acrobat Reader: 10.1.0

    Use the forum for Adobe Acrobat.

  • Unable to save a copy of encrypted pdf with Acrobat Pro

    I create an encrypted pdf using princexml a tool to convert HTML documents to pdf. I am unable to save a copy of the pdf file when i use Acrobat Pro 10.0.
    It displays the following error
    "The document could not be saved. There was a problem reading this document(21)."
    However Acrobat Reader (basic) allows me to do so. I am also able to save a copy of the document with Acrobat pro 7. I raised this issue with Prince and they told me that it could most probably be a bug/unwanted behaviour with Acrobat Pro 10.0
    My system environment details:
    OS: Windows xp
    Acrobat Pro: 10.0.0
    Acrobat Reader: 10.1.0

    Use the forum for Adobe Acrobat.

  • My client is unable to save the filled in pdf whilst I can ? Part2

    I followed instructions as per my earler post and enabled the usage rights see image below.
    I found the path was (thanks to jersey girl) at under Advanced select"Extend Features in Adboe Reader" in Acrobat 9.
    The pop upbox below appears, I selected the "Save Now"
    1.  My query is the information in the pink circle, What does it mean it laymans terms ?
    2.  IT says certain functions will be restricted.....What functions exactly ?
    3.  It says editing document.....Is that the document you have just enabled usage rights to ?
    4.  If you are unable to edit the document after the change, what do you do is the client want to , say add a filed ? REDO THE COMPLETE FORM ?
    5.  The last line says "Will be restricted"  does that mean permanantly ? Or if somthing can be restricted it usualy be un-restricted ?
    That pop up box leaves me with so many questions. I want to be good at creating Adobe forms but I need to knoe their parameters.  HELP please

    In layman terms except for filling in the form, adding comments or adding a signature the pdf file cannot be edited or changed in any substatial manner. You cannot add field, edit text, you name it. HOWEVER, you can save a copy of the file and it will have the the extended rights removed and you can do to it whatever can be done normally to a pdf file. HOWEVER, the copy will not allow a user of Reader to save new information or edited information until usage rights have ben re-enabled.

  • Unable to save a copy

    OK I have a weird issue.  I was sent a link in my e-mail (I am using Outlook 2010 Beta).  When I click on the link it opens IE8 and opens the PDF.  I am unable to save it when I hit the save a copy as button.  However if I pull the link directly out of the e-mail and open IE8 it will allow me to save it or if I just click on the title bar and hit enter (mainly refreshing it) it will allow me to save.  I was hoping there was a way I could save without haveing to take the extra steps.

    I'm having a similar problem when I try to save my credit card statements from the credit card webpage.  But only on certain statements!  I click on the link and the PDF file opens in a new tab (IE8).  The Reader pulldown menus don't appear, so I can't choose File/Save (or Help), but when I click on the "save a copy" icon (the little diskette), NOTHING HAPPENS!  No error message, nothing.  (I haven't tried the print icon.)  I've searched for the default name of the file on my computer, in case AR might be bypassing the save as window that normally pops up and saving it somewhere under the default name, but it's not found.
    Right-clicking on the links doesn't work--"save target as" is grayed out.  But this is true for all the links, whether they can be saved with AR or not.
    As I say, this only happens on certain files.  My June and July statements, for example, save fine (clicking on the save icon brings up the usual save as window).  But not the May or August statements.  There's no rhyme or reason to it.  The links all appear together on the same page.
    This only became a problem with my new computer, running Windows 7 and AR 9.1.  In addition, the copies of the same files saved earlier to my HDD (using XP and an earlier version--I think--of AR)  all save fine when I re-open them now with AR 9.1.  It's only a problem when AR is launched by IE after I click on the link to the document.  I can't see any difference between the documents (saved earlier) when I view their properties.  I can't view the properties of the online documents because the pulldown menus don't appear when AR is launched by IE (which is a nuisance, BTW--is there some way to force them to appear?).
    Any suggestions for a workaround until this bug is fixed would be much appreciated!
    Update:  I went back to my old computer to verify that I can still save the problematic PDF statements.  I can.  However, I discovered that the version of AR is actually version 9.2.0.  The version of IE running on that machine is 8.0.6001.18702.
    I also discovered that sometime after I last checked the version of AR on my new machine (the one I'm having trouble saving with), it got upgraded (without my knowledge or consent, which is irritating as hell) to version 9.2.0.  So both machines are running the same version of AR.  My new machine is running IE version 8.0.7600.16385.  (I also confirmed that my new machine still can't save certain PDF files from the credit card website.
    Summary
    Working machine (save works):                                Windows XP; AR version 9.2.0; IE version 8.0.6001.18702
    Non-working machine (save works sporadically):   Windows 7;    AR version 9.2.0; IE version 8.0.7600.16385 

  • Form Creation in Acrobat X Pro - unable to save as Reader Extended PDF

    I am using Acrobat X Pro on the Windows 7 OS. I have created a document in Word (Office 2010), saved it as a PDF and added form fields. When I try to Save As Reader Extended PDF, the options are grayed out. How do I create a form from a Word document that allows all end users to be able to type in the fields, use a digital signature, save a copy and print the PDF with the completed fields?

    In create the document in MS Word and save the file. Then I select print, and choose Adobe PDF as my printer to save it as a PDF. I then open the PDF file and select Tools, Forms, to create the form and add fields as needed. After I'm finished, I attempt to "Save As" and try to select Reader Enabled PDF, but the options are grayed out and unavailable.
    Blessings,
    Lisa Stipp
    Administrative Assistant
    (623) 935-4690 office; (623) 935-1203 fax
     830 E. Plaza Circle, Litchfield Park, AZ 85340
    Office Hours:
    Mon - Thu: 7:30 am to 4:00 pm
    Fri: 7:30 am to 3:30 pm

  • Unable to save/update the Adobe PDF in the H drive

    Hi,
    I am unable to save/update the PDF which is designed by Adobe Live Cycle Designer ES3 version in any drive other than C drive or desktop.
    Please guide me on how to solve this problem.
    Thanks,
    Sushma Kadimisetty.

    Sounds like a permissions issue on your machine. Contact your system administrator.

  • HT1369 I'm unable to save a copy of photos from website.  Please tell me how to repair.

    I have been unable to save any photo of pictures from the web.  I thought upgrading would have fix the problem, but no luck.  Please help me repair for my Ipad and Ipod. Thank you.  contact info: [email protected]

    What pictures?
    What happens when you try?
    We are not mind readers, if you want help provide some specifics of the problem.
    There is nothing in the limited details to indicate a problem or a need to repair.

  • Unable to Save AI files as PDF's in Illustrator CS 4

    I am having problems saving my ai files as PDF's in Illustrator CS 4. I was working fine the other day. I save as PDF and the PDF saving dialogue box doesn't show up and I'm unable to click on anyhing until I hit the "escape" key. I have installed all my Adobe updates but still no success. Does anyone have any suggestions on how to fix this problem?
    Thank you very much.

    Dude you were spot on...I use two monitors when at home and for some reason the dialogue box won't pop up on screen just when I'm using my laptop.  Thanks for your reply...it was driving my crazy

  • Unable to save changes to embedded PDF inside Excel 2007

    I'm using Excel 2007 & opening a document (in xls format).  I embed an Acrobat 9 Pro PDF file into it.  I right-click on the embedded PDF & choose Open, then make changes to it & try to save but I get "The document could not be saved.  Cannot write to this file.  Please save the document with a different name or in a different folder" error.  How do you edit embedded PDF documents inside Excel 2007?  Note: I can save the PDF externally, then edit it and put it back inside the Excel workbook.  Thanks in advance for any help.

    Hi Amita
    actually when i tried to modify the XDP file, i found that for all DCs in that particular track no XDP file has been generated. also that the templateSource property of the InteractiveForm UI Element is blank while as it should point to the template on file system.
      i checked the SAPNote 822198 as suggested on this thread Link: [Adobe Document Server issues - cannot save metadata of interactive form UI; but it has not solved my issue.
    can you please suggest wat the issue might be??
    Regards,
    Deepak Salokhe

  • Unable to save contact sheet to pdf adobe

    I am trying to save a contact sheet to pdf adobe, however the program is not responding. How can I fix it?

    Hi,
    You can also print to any printer installed on your system so if you have Acrobat installed you can print the contact sheet to PDF or you can search the internet for "PDF Printer" and there are many free PDF Print drivers out there you can test to see which suits you better.
    If you are using Windows you can also use the Microsoft XPS Document Writer and the free XPS Document Viewer is available for download from Microsoft.

  • When I send an email, I get a pop up that says "unable to save a copy to the sent mail box". How do I enable this feature?

    This doesn't happen all the time. It seems to occur when I send an email from a webpage, not directly from my Thunderbird account.

    Please note that Thunderbird is not an email service. Thunderbird is the program that can be used to read mail.
    The email provider, is the part of your email address that comes after the "@" symbol. Can you please post that. (Do not post your entire email address, for privacy reasons).

  • Unable to save changes to Interactive form

    Hi All
           I am designing an Interactive form in the WD Java application. This form is in DC which belongs to TRACK1.
          After making changes to the form I try to save the changes by clicking "Save All Metadata" but that has no effect. when i close the form and reopen it, the all changes made are gone.
          From some threads i got that Interactive form should not be kept blank. But even after assigning all the attributes to Form I am unable to save the changes to PDF.
          While as changes made to PDF in another DC belonging to TRACK2 are getting saved.
          Does that mean the track in perticular has to be given some perticular authorization? or does that depend on authoriztions of userid which created the track?
    Please help me in resolving this issue
    Deepak Salokhe

    Hi Amita
    actually when i tried to modify the XDP file, i found that for all DCs in that particular track no XDP file has been generated. also that the templateSource property of the InteractiveForm UI Element is blank while as it should point to the template on file system.
      i checked the SAPNote 822198 as suggested on this thread Link: [Adobe Document Server issues - cannot save metadata of interactive form UI; but it has not solved my issue.
    can you please suggest wat the issue might be??
    Regards,
    Deepak Salokhe

  • Unable to save a 'smallest size file' pdf from illustrator 5.5

    We recently insalled Adobe Standard 5.5
    I often save PDF files from Illustrator using the built in PDF options available from the PDF drop down menu bar when saving files. Usually I will save a visual as a 'smallest file size' or make use of the 'high quality print' option for other files etc.
    Why cant I do this on CS5.5?
    In addition, the colour is not acurate at all!
    Please help

    Hi Scott - I found the following thread on the net. So I had a look on my time machine back-ups and copied the files from there, which I then pasted into my Settings folder as you suggested.
    Ta da!! All working again!
    Any idea how I could restore these settings from a backup?
    Thanks!
    The PDF presets reside in Root/Library/Application Support/Adobe/Adobe PDF/Settings/
    After I had installed 10.6.5, 6 preset files were removed from the Settings folder. The folder tree itself remained, it was just that some of the contents of "Settings" were deleted. I have fixed the problem by copying the deleted settings files from a backup.
    These are the files which were deleted:
    Smallest File Size.joboptions
    Press Quality.joboptions
    PDFX4 2008.joboptions
    PDFX3 2002.joboptions
    PDFX1 2001.joboptions
    High Quality Print.joboptions
    These files were not deleted:
    Standard.joboptions
    PDFA1b 2005 RGB.joboptions
    PDFA1b 2005 CMYK.joboptions
    Oversized Pages.joboptions
    Somebody at Adobe community support for Indesign directed me to restore these files from a backup, which solved the problem.
    Re: Unable to save a 'smallest size file' pdf from illustrator 5.5 

  • I am unable to save my form responses as a pdf or excel file.

    I am unable to save my form responses as a pdf or excel file.  The error message states: Acrobat.com could not save this file. The file might be open in another application and cannot be overwritten.

    Did saving ever work or did it fail the first time you tried?
    Have you tried to save to multiple locations?  Maybe it has something to do with permissions on the directory you are trying to save to.
    Have you tried saving something from another web site to the same location?  Try creating and saving a file in/from https://workspaces.acrobat.com/app.html#o and see if that has the same result.
    Thanks,
    Josh

Maybe you are looking for

  • B&W G3 won't boot

    I've looked everywhere and can't find the answer. Forgive me if it's right in front of my face. I received a B&W G3 rev. 2 the other day running OS 8.6. I decided to upgrade it to OS 9 and the power went out. Nothing has been right since. I've tried

  • Preloader for UILoader

    Hey guys, I am developing a photo gallery using the UILoader to load external (larger resolution) images after the thumbnail is clicked on. It appears everything is working when I test the movie, except I receive this error: Error #2044: Unhandled IO

  • HT1692 can't sync iphone with yahoo verizon email calendar

    Hi everyone.  I have a verizon email account.  My contacts and email sync fine with my ipad and iphone.  I have never been able to sync my calendar.  I have tried all of the suggestions I have read online!  Nothing works.  Any ideas are greatly appre

  • Factory calendar error in service order

    Dear Guru's could any body help me in solving the below issue.i created the service notification in iw51 after that i clicked the service order tab then system gives the pop up mesage in that i mentioned order type,planning plant,business area,main w

  • 2003 Service Pack/ I tunes

    I am not able to uninstall programs, or to update I tunes, am unable to change screen resolution and unable to download 2003 service pack 3(SP3). HELP. I am a teacher and have no money to fix this.