Unable to see ipod in itunes

needing a little help here. so i have an ipod classic - 160GB
i was able to connect my ipod at anytime and had no issues. now when i connect my ipod it says its connecting on the screen of the ipod but in itunes it doesnt seem to recognize that its plugged in on itunes.
it'll charge the ipod but not bring up the content in itunes. ive tried different usb apple cords, different usb ports on my comp. when i plug in my iphone it doesnt have any problem at all and itune recognizes it but not my ipod.
what can i do to fix this?

What happens if you try to reset the device with it still connected to the PC?
How to reset iPod
Have you carefully worked through each and every single suggestion in this Apple support document?
iPod not recognized in 'My Computer' and in iTunes for Windows
B-rock

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Unable to see files in iTunes File Sharing

I'm using the latest version of iTunes, and have both an iPad and iPad2, both fully upto date with the latest version of IOS. Everything I now write about applies to both iPads.
Basically, I'm unable to see files that are sent to iTunes from the iPad. The ipad is connected to the PC, I select the file I want to send from the appropriate app, and then "send to iTunes". The file never appears under the app that sent if from the file sharing section of the device in iTunes. Even forcing another sync doesn't help either.
Here's the strange thing, if I unplug the iPad, then reconnect it, go back to file sharing page in iTunes, and click on the appropriate app, the files show. However, if I click onto another app in the file sharing list and back to the original one, the files have disappeared.
By way of example:
I connect my iPad to iTunes, after it automatically syncs, I select the iPad, choose the apps menu and scroll down to the file sharing window.
On my iPad, I open Pages, select a document and send it to iTunes.
Back on my PC, the file doesn't show under the Pages app in the file sharing window.
I resync the iPad, still no change.
I disconnect the iPad, reconnect and let it automatically sync again.
I navigate back to the file sharing section and click on the Pages app. Low and behold, the file is now showing.
I click onto any other app that is listed in the file sharing section, then click back to the Pages app. The file no longer shows.
It will remain like that until I unplug the ipad, and connect/sync again.
Exactly the same thing will happen regardless of which app I choose that supports file sending to iTunes.
Finally, just to confuse matters further, the reverse is also true. Adding a file to the file sharing section doesn't appear in the list, and the iPad can't see it - until I unplug and reconnect again. After that, same issues happen as already described.
Any assistance would be appreciated.

This is a bug in the Windows version of iTunes which I reported to Apple nearly a year ago (back when iTunes 10 came out), but they refuse to fix. I see the problem with my iPhone 3GS and iPad 2.
Basically file sharing stops working if you click on more than two or three apps in the file sharing list. The work around is to disconnect the iOS device and reconnect it. Then make sure to click only the app you want to transfer to/from. If the document list goes blank, disconnect and reconnect again.
It's really annoying and I wish Apple would fix it. Supposedly it was also broken for the Mac version of iTunes and was quickly fixed there, but not for Windows.

Unable to edit ipod in itunes

I have a 2nd generation nano which i am able to add songs to but when it is connected to itunes i am unable to delete any songs from the ipod. The ipod library is displayed in a light font and no songs can be selected. If any one has any ideas on how to solve this it would be greatly appreciated as my ipod is full.

Select the iPod in iTunes.
Click on the Music tab.
The playlists which are sync'd to the iPod will have a checkmark.
Delete the songs from the playlist(s) you have chosen to sync.
Or select *Manually manage music* on the Summary tab.
Then you will have to ad/delete the songs yourself on the iPod using iTunes.
It will no longer automatically sync.

Corrution/inability to see iPod in iTunes - how do I restore without iTunes

When I connect my iPod (4th Gen) to my Mac, iTunes immediately says there is corruption and it needs to be restored. It was working fine last time I connected, but heh.
All right, fine, but I can't even select the iPod in iTunes, let alone restore it. My iPod always drops out of the source list (unmounts) whenever I click the OK button on the warning, leaving me no opportunity to get to the Restore function.
I've tried the following procedures:
http://support.apple.com/kb/HT1320
http://support.apple.com/kb/HT1483
http://www.apple.com/support/ipod/five_rs/nano4gen/#
http://support.apple.com/kb/HT1363
However, I can't even reach the iPod's tabs in iTunes, therefore I can't reach the Restore command. It stays mounted long enough to spew error messages, but automatically unmounts as soon as I dismiss the error messages.
Can I restore/reset/reformat the iPod without access to iTunes? I have nothing on it that cant be recovered.
Message was edited by: Louis-P. G.

http://support.apple.com/kb/HT2109

TS2830 Unable to connect ipod to itunes

Hello I am using a version 4.2.1 iPod touch and it is unable to connect or sync with the itunes 10.6.1.7 (64-bit). I get pop-ups whenever I connect my ipod to my laptop that tells me to uninstall the current itunes and upgrade it, but i have already done so multiple times.
it is unable to connect the device. (but the autoplay to open the folder of images on the itouch still works)
I have also tried completely uninstalling and completely installing again, using microsoft fixit program install uninstall.

I get pop-ups whenever I connect my ipod to my laptop that tells me to uninstall the current itunes and upgrade it, but i have already done so multiple times.
Let's try a standalone Apple Mobile Device Support install. It still might not install, but fingers crossed any error messages will give us a better idea of the underlying cause of why it's not installing under normal conditions.
Download and save a copy of the iTunesSetup.exe (or iTunes64setup.exe) installer file to your hard drive:
http://www.apple.com/itunes/download/
Download and install the free trial version of WinRAR:
http://www.rarlab.com/
Right-click the iTunesSetup.exe (or iTunes64setup.exe), and select "Extract to iTunesSetup" (or "Extract to iTunes64Setup"). WinRAR will expand the contents of the file into a folder called "iTunesSetup" (or "iTunes64Setup").
Go into the folder and doubleclick the AppleMobileDeviceSupport.msi (or AppleMobileDeviceSupport64.msi) to do a standalone AMDS install.
(If it offers you the choice to remove or repair, choose "Remove", and if the uninstall goes through successfully, see if you can reinstall by doubleclicking the AppleMobileDeviceSupport.msi again.)
Does it install (or uninstall and then reinstall) properly for you? If so, can you get a normal iTunes install to go through properly now?
If instead you get an error message during the install (or uninstall), let us know what it says. (Precise text, please.)

Can't see ipod in itunes or my computer

HELP.Tried all recomended fixes in help forum. Background: power outage while ipod connected to PC. ipod frooze. Have reset ipod and ipod works, however when connecting to pc it is not visible in my computer or itunes. Have deleted itunes (V8) as recommended in help forum, and reloaded itunes 9. Done all the stuff and still can't see it. Have loaded itunes on my sons PC, and he can't see it either. Run diagnostics under help menu in itunes and says "ipod not connected", however it is showing charging on the ipod. Under my computer(right click)/properties/device manager, it shows "Apple ipod USB Driver" when I plug it in. It does not show up under my cumputer(left click) or in itunes. It used to work fine prior to the power failure (African curse). As I've said, I have done all recommended fixes mentioned in the Apple support pages. It seems to me that the problem is still with the ipod. When I plug it in the ipod charges and all the menues and options are available as if it weren't plugged in. It does not show connected or anything. Hope this gives a good description of what I've tried and happend. Thanks Drummer boy1960

my ipod isn't registering to my computer or itunes either, and since it is not charging it wont turn on. Can I ask what you did to fix yours?

Do not disconnect....Do not disconnect...Cant see ipod in ITunes

I am a rookie at this whole ipod thing...Here goes...I have downloaded about 500 songs so far on my 30gig ipod and now when I go to plug into the USB port all I fricken get is "Do not disconnect"...but hold on...I also cant see my ipod anywhere on the itunes "dock" or whatever you call it.
Does anyone have any suggestion...much appreciated...And since I can't see my ipod I also can't download or do anything with it really
Windows 2000

I had that happen to me the very first time I tried using it. But I reset the Ipod, then connected it and Itunes was able to find it.
I'm not sure if that is your problem, but have you tried that?
I'm a novice myself, trying to learn all I can as I recieved the Ipod for christmas, and am still learning.
I need to learn how to get my music videos from DVD onto my Ipod.

Can't see ipod on itunes

Good evening,
I can't connect to the iTunes store and can't see my iPod Touch or iPhone on iTunes

Click on the button for the iPod on the iTunes header bar, e.g.:
or go to the View menu and select "Show Sidebar" after which iTunes 11 will look much as earlier versions did. From there the process is exactly the same.
Regards.

TS1538 Unable to see iPod Touch 2G in Windows Vista Unless User is Admin

Problem: Newly acquired iPod Touch 2G cannot be recognized as a device on a Vista 64-bit system unless the user is logged in as an admin. Then it is recognized correctly and able to work in iTunes. Obviously, having the user logged in as an admin defeats the purpose of administrative tools. We've tried every article recommendation in the knowledgebase, including a complete uninstall/reinstall of iTunes as the last step. We did this while she was logged in as an admin to make it easier, and sure enough, everything worked perfectly. Now she is logged in under her normal profile but the iPod is not recognized. What else is recommended? We can't have her logged in as an admin all the time just to sync up her iPod. Help!

Have you tried everything here:
iOS: Device not recognized in iTunes for Windows
including:
Removing and reinstalling iTunes, QuickTime, and other software components for Windows Vista or Windows 7
Tried another cable
Tried another computerto help determine if yo have an iPod or computer problem.

Unable to see images in iTunes Store

Everything seems to be working fine except for the images. The only thing I see are grey boxes.
I have no idea what caused this problem and I don't know how to fix it. Any ideas?
SAMSUNG R540

Hi, aasia_.
Thank you for visiting Apple Support Communities.
Here are some troubleshooting steps that I would recommend going through for this issue.
Apple software on Windows: May see performance issues and blank iTunes Store
http://support.apple.com/kb/TS4123
Cheers,
Jason H.

Need to restore ipod, but cannot see ipod in Itunes:

Can I use Disk Utility on my Mac to restore my ipod. My ipod shows up on my harddrive but doesn't appear in Itunes. I cannot access any commands to set it back to factory defaults.
Maybe Disk Utility or a terminal command will work?
The disk is formated at a Fat32, but I don't have access to a PC anymore.

You can use Disk Utility to either repair the disk on the iPod or erase it and format it. Then restore it in iTunes.

ISync unable to see iPod Shuffle

I have two iPod minis and one iPod Color display synched to my G4 iMac with iSynch. I now want to add an iPod Shuffle to iSynch.
It is connected via a Shuffle Dock and the iPod Shuffle appears ok on my desktop.
However, I can't get iSynch to see the Shuffle. After scanning it says 'No Device Found'.
Any idea why? Is there a limit to the number of devices I can use with iSynch?
PM6500/300 (603e) Mac OS 9.1.x Also an iMac and an eMac available

The iPod Shuffle is not compatable with iSync (I
guess they didnt make it b/c of no screen, etc.)
Please give me the "answered" reputation points if
this answers your question.
Patrick
Thanks guys
PM6500/300 (603e) Mac OS 9.1.x

Cannot see iPod in iTunes any longer.

Here is our version of iPod: U2 version: serial number JQ446QG0S2X Model: M9787LL
I am using iTunes 7.7.1 (11)
Our computer is a Powerbook G4
Version OSX 10.4.11 (Panther - I think)
When we plug it in, the icon does not come up in the Devices/Library area any more.
We are not sure why this occurred. Any advice would be greatly appreciated.
Thanks.

Hello and Welcome to Apple Discussions...
FYI: Version OSX 10.4.11 (Panther - I think) *10.4.11 is Tiger*
And... when your iPod acts up... try resetting it. Here are the instructions:
http://www.apple.com/support/ipod/five_rs/ipod5gen/
Carolyn

I am unable to see my ipod, ipad or iphone as a device in itunes.

I am unable to see my ipod, ipad or iphone as a device in itunes. It has worked in the past but no longer. Has anyone experienced this?

Not uncommon. Start here:
iOS: Device not recognized in iTunes for Windows

HT201413 I am running Windows 7, ITUNES 10.6.3.25. I am unable to see my Iphone/sync my iphone in Itunes. I have uninstalled all components of Itunes and downloaded the newest version to no avail. Please help.....Thanks

I am running Windows 7, ITUNES 10.6.3.25. I am unable to see my Iphone/sync my iphone in Itunes. I have uninstalled all components of Itunes and downloaded the newest version to no avail. Please help.....Thanks
I am attaching the Diagnostics data below:
Microsoft Windows 7 x64 Home Premium Edition Service Pack 1 (Build 7601)
Dell Inc. Inspiron N7010
iTunes 10.6.3.25
QuickTime not available
FairPlay 1.14.43
Apple Application Support 2.1.9
iPod Updater Library 10.0d2
CD Driver 2.2.0.1
CD Driver DLL 2.1.1.1
Apple Mobile Device 5.2.0.6
Apple Mobile Device Driver 1.59.0.0
Bonjour 3.0.0.10 (333.10)
Gracenote SDK 1.9.6.502
Gracenote MusicID 1.9.6.115
Gracenote Submit 1.9.6.143
Gracenote DSP 1.9.6.45
iTunes Serial Number 0016AA9C0126E318
Current user is not an administrator.
The current local date and time is 2012-07-05 11:42:18.
iTunes is not running in safe mode.
WebKit accelerated compositing is enabled.
HDCP is supported.
Core Media is supported.
Video Display Information
Intel Corporation, Intel(R) HD Graphics
**** External Plug-ins Information ****
No external plug-ins installed.
**** Device Connectivity Tests ****
iPodService 10.6.3.25 (x64) is currently running.
iTunesHelper 10.6.3.25 is currently running.
Apple Mobile Device service 3.3.0.0 is currently running.
Universal Serial Bus Controllers:
Intel(R) 5 Series/3400 Series Chipset Family USB Enhanced Host Controller - 3B34. Device is working properly.
Intel(R) 5 Series/3400 Series Chipset Family USB Enhanced Host Controller - 3B3C. Device is working properly.
No FireWire (IEEE 1394) Host Controller found.
Most Recent Devices Not Currently Connected:
iPod (5th generation) running firmware version 1.3
Serial Number: 8L643QK9V9R
iPhone 4 (CDMA) running firmware version 5.1.1
Serial Number: C8RG57F0DDP8
**** Device Sync Tests ****
No iPod, iPhone, or iPad found.

I did all that HT1925 recommended and it was no help. My computer still won't recognize my iPhone. Often trying to start Apple Mobile Device Service fails with an error message that it starts and then stops immediately.

Unable to see ipod in itunes

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