Unable to select process - HCM Processes and Forms

Dear All,
We are using HCM Processes and Forms with 10 different processes. In the initial 'Start Process' screen after we enter the employee number and try to select a process, it does not select the process.
Earlier it was working fine this problem we are facing after an upgrade to SP20. Please le me know which notes need to be applied.
regards,
Poornima

are you on any EhP ? SP20 of what component ?
There are several OSS notes delivered in recent months for issues in Process selection, you may need to look at them.
regards
Sridhar

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