Unable to send attachments with e mails.

Unable to attach anything to e mails before sending them. I closed down computer once and saved e mails to draft and tried again and it worked. However it is now impossible to send attachment with e mails. When you click attach the my documents folder does not open up? I am using Windows 10 software and O/S Windows XP home edition.

Mp3 file will always attach. When I hit send..the sending message will activate..then the e-mail will just sit there with the little spinning dots and say sending for as long as 10minutes or more and eventuall it will stop trying to send and have some kind of error message saying 'We encountered a problem'. This has been going on for over 2 years and several 'FireFOX' upgrades.
I switch over to Safari and use the same -email' and bingo..it sends in a few seconds.

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