Unable to send email from iPhone or ipad, Unable to send email from iPhone or ipad

Recently, I have become unable to send emails from my comcast email account.  I tried uninstalling and reinstalling the account, but get an error (Cannot send. Username or password for Comcast invalid).  The username and password are correct, though, as my email works fine on my non-Mac laptop. Any suggestions?

iOS: Unable to send or receive email
http://support.apple.com/kb/TS3899
Can’t Send Emails on iPad – Troubleshooting Steps
http://ipadhelp.com/ipad-help/ipad-cant-send-emails-troubleshooting-steps/
Setting up and troubleshooting Mail
http://www.apple.com/support/ipad/assistant/mail/
Using a POP account with multiple devices
http://support.apple.com/kb/ht3228
iOS: Adding an email account
http://support.apple.com/kb/HT4810
iOS: Setting up an Outlook.com, Hotmail, Live, or MSN email account
http://support.apple.com/kb/ht1694
iPhone, iPad, iPod touch: Microsoft Outlook 2003, Outlook 2007, Outlook 2010 may not display contacts and calendars after sync
http://support.apple.com/kb/TS1944
Server does not allow relaying email error, fix
http://appletoolbox.com/2012/01/server-does-not-allow-relaying-email-error-fix/
Why Does My iPad Say “Cannot Connect to Server”?
http://www.ehow.co.uk/info_8693415_ipad-say-cannot-connect-server.html
Gmail Account Will Not Connect to Gmail Server
http://support.apple.com/kb/ts3058
How to Delete Email on the iPad
http://ipad.about.com/od/iPad_Guide/ss/How-To-Delete-Email-On-The-Ipad.htm
How to Mass Delete Emails from iPhone and iPad Inbox (with video)
http://suiteminute.com/how-to-mass-delete-emails-from-iphone-and-ipad-inbox/
How to delete ALL mail messages from iPhone/iPad in one step
http://www.conferencesthatwork.com/index.php/technology/2014/01/how-to-delete-al l-mail-messages-from-iphoneipad-in-one-step/
How to add, send and open iPad email attachments
http://www.iskysoft.com/apple-ipad/ipad-email-attachments.html
How to Sync Contacts with Your iPad Using iTunes
http://www.dummies.com/how-to/content/how-to-sync-contacts-with-your-ipad-using- itunes.html
Importing a Contact List CSV to the iPad
http://techchannel.radioshack.com/importing-contact-list-csv-ipad-2235.html
iOS: ‘Mailbox Locked’, account is in use on another device, or prompt to re-enter POP3 password
http://support.apple.com/kb/ts2621
iCloud: Create a group and add contacts to it
http://support.apple.com/kb/PH2667
eMail Groups - You can use a third party app that many users recommend.
MailShot -  https://itunes.apple.com/us/app/mailshot-pro-group-email-done/id445996226?mt=8
Group Email -  https://itunes.apple.com/us/app/mailshot-pro-group-email-done/id445996226?mt=8
iPad Mail
http://www.apple.com/support/ipad/mail/
Configuration problems with IMAP e-mail on iOS with a non-standard SSL port.
http://colinrobbins.me/2013/02/09/configuration-problems-with-imap-e-mail-on-ios -with-a-non-standard-ssl-port/
Try this  - Reset the iPad by holding down on the Sleep and Home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider - let go of the buttons. (This is equivalent to rebooting your computer.) No data/files will be erased. http://support.apple.com/kb/ht1430
Or this - Delete the account in Mail and then set it up again. Settings->Mail, Contacts, Calendars -> Accounts   Tap on the Account, then on the red button that says Remove Account.
How to delete an email account on your iPad
http://www.shoppepro.com/support/knowledgebase/228/How-to-delete-an-email-accoun t-on-your-iPad.html
 Cheers, Tom

Similar Messages

  • We purchased a new iPad2 and registered it using a 'new' iCloud email/ID. We are unable to send email from the iPad and iPhone. The error is: Cannot send mail. The user name or password for iCloud is incorrect.

    We purchased a new iPad2 and registered it using a 'new' iCloud email/ID. We are unable to send email from the iPad and iPhone. The error is:>> Cannot send mail. The user name or password for iCloud is incorrect.

    About ~20 hours later, this ended up solving itself. We can send email using the '.icloud' email from both the iPad and iPhone.  Advise would be 'wait' before you start seeking alteranatives like yahoo, hotmail, etc.  This definitely is a convenient way to keep all your 'cloud' information in a centralized place, including the common email...

  • My email account was hacked. Had to change email password, now unable to send email from my ipad

    My email account was hacked. Had to change email password, now unable to send email from my ipad. I am such a novice technically, and have no clue what to do. Please help!

    Hi Skiddishchloe,
    I'm sorry to hear you are having issues with your email account and your iPad. If you are having issues sending mail from your iPad after changing your email password, you may find the information and troubleshooting steps outlined in the following article helpful:
    Get help with Mail on iPhone, iPad, and iPod touch - Apple Support
    Sincerely,
    - Brenden

  • All of a sudden I am unable to access my college email from any of my apple devices (iPhone, iPad, macbook pro). I am able to access from my husband's HP windows laptop and from a Mac computer at the college.

    All of a sudden I am unable to access my college email from any of my apple devices (iPhone, iPad, Macbook Pro). I am able to get access from my husband's HP windows laptop and from a Mac at the college. Any ideas?

    http://support.apple.com/kb/HT5621
    In short, you have a problem we can't solve.
    I suggest you contact Apple support and make an appointment to get help.  Expect to pay for it.

  • I have an imap account and deleted all mail from server. Once doing this all emails from my iPad -which was on a wi-fi- where automatically deleted. Fortunately these emails are still visible on my iPhone that was without connection. If I send all these e

    I have an imap account and deleted all mail from server. Once doing this all emails from my iPad -which was on a wi-fi- where automatically deleted. Fortunately these emails are still visible on my iPhone that was without connection. If I send all these emails to my iCloud account - they will remain into my outgoing folder until I open my wi-fi- …BUT will they be sent when I open my wi-fi connection, or since they are no longer on my server… be deleted for ever!?

    This is how IMAP works, if you delete from one device it will also be deleted in the other devices.
    iCloud do not backup e-mails.

  • HT3529 Hi. My imessage has been linked to my ipad as well as my iphone with hotmail address. When i send an imessage from my iphone it appears as my email, i dont want this to happen. When an iphone user texts my number i dont receive it

    Hi everyone.
    My iphone ipad and imessage are all interlinked with my hotmail (apple id.) However this now means when i send an imeesage from my iphone it appears tomy friends as my email, i don't want this to happen! Also when iphone users text my mobile number it doesn't come through to my iphone so i end up missing out on text messages a lot - how can i sync my iphone to receive all texts and imessages but to my mobile number only?

    Simply disable all incoming methods of iMessages other then your phone number.
    Settings > Messages > Send and Receive at > You may be reached at > Unselect your email addresses.
    Now when your friends send you an iMessage they can only send it to your phone number.

  • TS3899 I am having issues with both my iPad and iPhone 5C in trying to send email from my home email account. It will receive email but I can't send email, each time I try an error message comes up.  The error message is: Cannot Send Mail; Acopy has been

    The error message that is received is: Cannont Send Mail; A copy has ben placed in your Outbox. The recipient [email protected] was rejected by the server.
    Is this a problem in the way the accounts have been set up or with my local email server?

    Check the parameters in your email account against what is recommended by your email provider.
    Settings > Mail, Contacts, Calendars > account
    Have you contacted the support contact at your email provider?

  • Suddenly cannot send messages from ipad. Can send from iPhone and they show up on messages but when sending from ipad a they say not delivered

    Suddenly cannot send messages from ipad. Can send from iPhone and they show up on messages but when sending from ipad a they say not delivered

    Using FaceTime http://support.apple.com/kb/ht4319
    Troubleshooting FaceTime http://support.apple.com/kb/TS3367
    The Complete Guide to FaceTime + iMessage: Setup, Use, and Troubleshooting
    http://tinyurl.com/a7odey8
    Troubleshooting FaceTime and iMessage activation
    http://support.apple.com/kb/TS4268
    iOS: FaceTime is 'Unable to verify email because it is in use'
    http://support.apple.com/kb/TS3510
    Using FaceTime and iMessage behind a firewall
    http://support.apple.com/kb/HT4245
    iOS: About Messages
    http://support.apple.com/kb/HT3529
    Set up iMessage
    http://www.apple.com/ca/ios/messages/
    iOS and OS X: Link your phone number and Apple ID for use with FaceTime and iMessage
    http://support.apple.com/kb/HT5538
    How to Set Up & Use iMessage on iPhone, iPad, & iPod touch with iOS
    http://osxdaily.com/2011/10/18/set-up-imessage-on-iphone-ipad-ipod-touch-with-io s-5/
    Set Up Alert Sounds
    http://www.quepublishing.com/articles/article.aspx?p=1873027&seqNum=3
    Extra FaceTime IDs
    http://tinyurl.com/k683gr4
    Troubleshooting Messages
    http://support.apple.com/kb/TS2755
    Troubleshooting iMessage Issues: Some Useful Tips You Should Try
    http://www.igeeksblog.com/troubleshooting-imessage-issues/
    Setting Up Multiple iOS Devices for iMessage and Facetime
    http://macmost.com/setting-up-multiple-ios-devices-for-messages-and-facetime.htm l
    FaceTime and iMessage not accepting Apple ID password
    http://www.ilounge.com/index.php/articles/comments/facetime-and-imessage-not-acc epting-apple-id-password/
    Fix Can’t Sign Into FaceTime or iMessage iOS 7
    http://ipadtutr.com/fix-login-facetime-imessage-ios-7/
    FaceTime, Game Center, Messages: Troubleshooting sign in issues
    http://support.apple.com/kb/TS3970
    Unable to use FaceTime and iMessage with my apple ID
    https://discussions.apple.com/thread/4649373?tstart=90
    iOS 7 allows you to block phone numbers or e-mail addresses from contacting you via the Phone, FaceTime, or Messages
    http://howto.cnet.com/8301-11310_39-57602643-285/you-can-block-people-from-conta cting-you-on-ios-7/
    How to Block Someone on FaceTime
    http://www.ehow.com/how_10033185_block-someone-facetime.html
    My Facetime Doesn't Ring
    https://discussions.apple.com/message/19087457#19087457
    How to watch FaceTime calls on the big screen with Apple TV
    http://www.imore.com/daily-tip-ios-5-airplay-mirroring-facetime
    Send an iMessage as a Text Message Instead with a Quick Tap & Hold
    http://osxdaily.com/2012/11/18/send-imessage-as-text-message/
    To send messages to non-Apple devices, check out the TextFree app https://itunes.apple.com/us/app/text-free-textfree-sms-real/id399355755?mt=8
    How to Send SMS from iPad
    http://www.iskysoft.com/apple-ipad/send-sms-from-ipad.html
    How to Receive SMS Messages on an iPad
    http://yourbusiness.azcentral.com/receive-sms-messages-ipad-16776.html
    Apps for Texting http://appadvice.com/appguides/show/apps-for-texting
    You can check the status of the FaceTime/iMessage servers at this link.
    http://www.apple.com/support/systemstatus/
     Cheers, Tom

  • How do i send imessages through my phone number and not my email on the ipad air? it is only allowing my to *** email addresses to send from under settings.

    I cannot get my phone number to show up under message settings. Therefore i cannot send imessages by phone number.

    Using FaceTime http://support.apple.com/kb/ht4319http://support.apple.com/kb/ht4319
    Troubleshooting FaceTime http://support.apple.com/kb/TS3367http://support.apple.com/kb/TS3367
    The Complete Guide to FaceTime + iMessage: Setup, Use, and Troubleshooting
    http://tinyurl.com/a7odey8http://tinyurl.com/a7odey8
    Troubleshooting FaceTime and iMessage activation
    http://support.apple.com/kb/TS4268http://support.apple.com/kb/TS4268
    iOS: FaceTime is 'Unable to verify email because it is in use'
    http://support.apple.com/kb/TS3510http://support.apple.com/kb/TS3510
    Using FaceTime and iMessage behind a firewall
    http://support.apple.com/kb/HT4245http://support.apple.com/kb/HT4245
    iOS: About Messages
    http://support.apple.com/kb/HT3529http://support.apple.com/kb/HT3529
    Set up iMessage
    http://www.apple.com/ca/ios/messages/http://www.apple.com/ca/ios/messages/
    iOS and OS X: Link your phone number and Apple ID for use with FaceTime and iMessage
    http://support.apple.com/kb/HT5538http://support.apple.com/kb/HT5538
    How to Set Up & Use iMessage on iPhone, iPad, & iPod touch with iOS
    http://osxdaily.com/2011/10/18/set-up-imessage-on-iphone-ipad-ipod-touch-with-io s-5/http://osxdaily.com/2011/10/18/set-up-imessage-on-iphone-ipad-ipod-touch-with-io s-5/
    Set Up Alert Sounds
    http://www.quepublishing.com/articles/article.aspx?p=1873027&seqNum=3http://www.quepublishing.com/articles/article.aspx?p=1873027&seqNum=3
    Extra FaceTime IDs
    http://tinyurl.com/k683gr4http://tinyurl.com/k683gr4
    Troubleshooting Messages
    http://support.apple.com/kb/TS2755http://support.apple.com/kb/TS2755
    Troubleshooting iMessage Issues: Some Useful Tips You Should Try
    http://www.igeeksblog.com/troubleshooting-imessage-issues/http://www.igeeksblog.com/troubleshooting-imessage-issues/
    Setting Up Multiple iOS Devices for iMessage and Facetime
    http://macmost.com/setting-up-multiple-ios-devices-for-messages-and-facetime.htmhttp://macmost.com/setting-up-multiple-ios-devices-for-messages-and-facetime.htm l
    FaceTime and iMessage not accepting Apple ID password
    http://www.ilounge.com/index.php/articles/comments/facetime-and-imessage-not-acc epting-apple-id-password/http://www.ilounge.com/index.php/articles/comments/facetime-and-imessage-not-acc epting-apple-id-password/
    Fix Can’t Sign Into FaceTime or iMessage iOS 7
    http://ipadtutr.com/fix-login-facetime-imessage-ios-7/http://ipadtutr.com/fix-login-facetime-imessage-ios-7/
    FaceTime, Game Center, Messages: Troubleshooting sign in issues
    http://support.apple.com/kb/TS3970http://support.apple.com/kb/TS3970
    Unable to use FaceTime and iMessage with my apple ID
    https://discussions.apple.com/thread/4649373?tstart=90https://discussions.apple.com/thread/4649373?tstart=90
    How to Block Someone on FaceTime
    http://www.ehow.com/how_10033185_block-someone-facetime.htmlhttp://www.ehow.com/how_10033185_block-someone-facetime.html
    My Facetime Doesn't Ring
    https://discussions.apple.com/message/19087457#19087457https://discussions.apple.com/message/19087457#19087457
    How to watch FaceTime calls on the big screen with Apple TV
    http://www.imore.com/daily-tip-ios-5-airplay-mirroring-facetimehttp://www.imore.com/daily-tip-ios-5-airplay-mirroring-facetime
    Send an iMessage as a Text Message Instead with a Quick Tap & Hold
    http://osxdaily.com/2012/11/18/send-imessage-as-text-message/http://osxdaily.com/2012/11/18/send-imessage-as-text-message/
    To send messages to non-Apple devices, check out the TextFree app https://itunes.apple.com/us/app/text-free-textfree-sms-real/id399355755?mt=8https://itunes.apple.com/us/app/text-free-textfree-sms-real/id399355755?mt=8
    How to Send SMS from iPad
    http://www.iskysoft.com/apple-ipad/send-sms-from-ipad.htmlhttp://www.iskysoft.com/apple-ipad/send-sms-from-ipad.html
    How to Receive SMS Messages on an iPad
    http://yourbusiness.azcentral.com/receive-sms-messages-ipad-16776.htmlhttp://yourbusiness.azcentral.com/receive-sms-messages-ipad-16776.html
    Apps for Texting http://appadvice.com/appguides/show/apps-for-textinghttp://appadvice.com/appguides/show/apps-for-texting
    You can check the status of the FaceTime/iMessage servers at this link.
    http://www.apple.com/support/systemstatus/http://www.apple.com/support/systemstatus/
     Cheers, Tom

  • I have an iMac desk top, iPad, and two iPhones. Someone (a family relative) has somehow copied text messages, and possibly emails from our iPhones, and sent them to other people. He has had access to my wife's iPhone numerous times. Can I check our iPhone

    I have an iMac desk top, iPad, and two iPhones. Someone (a family relative) has somehow copied text messages, and possibly emails from our iPhones, and sent them to other people. He has had access to my wife's iPhone numerous times. Can I check our iPhones to detect any surveillance apps(bugs) on them?

    Whose Apple ID are you using? It sounds like whoever co-opted the account may have changed the security questions as well.
    Follow the instructions here: http://support.apple.com/kb/HT5665
    What should I do if I don't remember the answers to my Apple ID security questions?
    Try answering them at least once to see if you can get them right, even if you are not sure you remember the answers to your security questions.
    If you are confident you can't remember them, try one of the following:
    If you have three security questions and a rescue email address
    sign in to My Apple ID and select the Password and Security tab to send an email to your rescue email address to reset your security questions and answers. 
    If you have one security question and you know your Apple ID passwordsign in to My Apple ID and select the Password and Security tab to reset your security question.
    If you have one security question, but don't remember your Apple ID password
    contact Apple Support for assistance. Learn more about creating a temporary support PIN to help Apple confirm your identity when you contact Apple Support.
    Note: If you have forgotten your password and answer your security questions incorrectly too many times in a row, you will be unable to try to answer your security questions for a period of time. During that time you will not be able to reset your password and will not have access to your account.

  • HT4528 I cannot SEND email from my iPhone 5S. I can receive emails, but not send them

    I cannot SEND emails from my iPhone 5S

    It says
    "Unable to send email
    A copy has been placed in your Outbox.
    No Password provided
    Please go to Mail Account Settings and enter a Password"
    The problem is, I do NOT have a password for my outgoing server.

  • TS3276 can receive and send email on ipad  and can send email from mac to ipad but cannot read emails on mac

    mac was set up with email account. now i am unable to read my emails, tried sending test email from mac to ipad and it worked sent email from ipad to mac but did not register why? when it use to work up until tuesday. checked email sever settings and all seems to be the same as the ipad so seems ok

    mac was set up with email account. now i am unable to read my emails, tried sending test email from mac to ipad and it worked sent email from ipad to mac but did not register why? when it use to work up until tuesday. checked email sever settings and all seems to be the same as the ipad so seems ok

  • How do I delete stored email addresses in my iphone? When sending photos, I don't want to have certain email addresses  "popping up" from the internal memory, I've deleted my entire "Contact" list but they still appear.  Help please!

    How do I delete stored email addresses in my iphone? When sending photos, I don't want to have certain email addresses  "popping up" from the internal memory, I've deleted my entire "Contact" list but they still appear.  Help please!

    As with the Mail app on a Mac, the iPhone's Mail app stores all email recipients in a list of previous recipients which is separate from the address book or contacts. The email address autofill feature when addressing an message pulls from Contacts and from the list of previous recipients.
    Different from the Mail app on a Mac, there is no access to the list of previous recipients with iOS on an iPhone, iPod Touch, or iPad to remove a previous recipient from the list, or to add a previous recipient to the address book or contacts that is not already entered - not at the present time anyway.
    The only way to purge the list of previous recipients at the present time is by restoring your iPhone with iTunes as a new iPhone or not from your iPhone's backup, which will start being re-populated again with every sent message.

  • I am unable to see any POP3 or IMAP tab when I set up an account in my iphone 4S. Hence by default all my email accounts become IMAP and the messages are deleted from the server when I delete them from the iphone.

    I am unable to see any POP3 or IMAP tab when I set up an account in my iphone 4S. Hence by default all my email accounts become IMAP and the messages are deleted from the server when I delete them from the iphone.

    ok sorry everyone but i solved it myself but the solution is so nuts i've posted it here to help others who have the same problem.
    to setup a comcast imap account on your iphone:
    go to mail, contacts, etc in settings
    under accts, select add account
    select "other"
    new screen, choose "add mail account"
    now on the new acct screen you must enter your name, email address and password for your GMAIL acct ! (yes i said your gmail acct !, or some other acct with a NON comcast address).
    hit next
    then the acct verifies
    when verified a screen will open with all the acct settings for this acct AND @ the top of the screen are the 2 buttons > imap or POP
    select imap and THEN CHANGE ALL THE ACCOUNT information to the comcast account !
    then hit next and the account will take a couple minutes to verify but it will verify and now you have a comcast imap acct set up on your iphone.  The problem must be that when the iphone sends the initial verify acct info to comcast (if you enter that information first) the comcast server is simply not setup yet to signal the iphone that there is an imap option.

  • When I locate my iPad it sends me my email but the time it says in the email is like a 3 hour difference from the actual time I locate what do I do to have the proper time there

    When I locate my iPad it sends me my email but the time it says in the email is like a 3 hour difference from the actual time I locate what do I do to have the proper time there
    My time is correct but email time of location is wrong

    Welcome to the Apple community TMOZINGO.
    If you are unable to remember your password, security questions, don’t have access to your rescue address or are unable to reset your password for whatever reason, your only option is to contact AppleCare(or Apple ID Support), upon speaking to an operator you should explain that your problem is related to your Apple ID, this way you will not be charged for assistance, even if you don’t have an AppleCare plan.
    The operator will take you through some steps you may have already tried, however they need to be sure they have exhausted all usual approaches before trying to reset your account, so you should try to be helpful and show patience with the procedure.
    The operator will need to verify they are speaking to the account holder and may ask you some questions that only the account holder could know, and you will need to answer them if the process is to proceed.
    Once the operator has verified your identity they will send a message through to your device which contains an alpha numeric code, which you will need to read back to them.
    Once this has been completed they will send an email to your iCloud email address after a period of 24 hours, so you should check that mail is enabled in your devices iCloud settings.
    Upon receipt of the email, use the reset link provided to reset your password, after which you should be able to make the adjustments to iCloud that you wish to do.

  • Why don't I receive iMessages on my iPad when sent to my iPhone?  When I send messages from my iPad, they show up on my iPhone, but doesn't hold true the opposite way?

    Why don't I receive iMessages on my iPad when sent to my iPhone?  When I send messages from my iPad, they show up on my iPhone, but doesn't hold true the opposite way?

    Ok. So I figured out that I can add the email address to my iPhone 4s to receive the iMessages sent/received from my iPad. How do I get the messages on my iPad that were sent to my iPhone?  Is it possible?

Maybe you are looking for

  • Password protecting a single MS Word file in Leopard.

    Hi, I have a quick question. Is there a way to password protect or encrypt a single MS Word file in Leopard? I want to encrypt a few sensitive Word doc's but not everything. Thanks- Chris

  • Third-party Components not loaded in Flash CS3

    Hello, I am using Adobe Flash CS3 on Mac Ox. I have downloaded and installed several components throught he Extension manager wich reports they are correctly activated. When I launch Flash the components are not listed in the Components panel. I have

  • IIII IIII  what is causing this?

    This is what happens every now and then to my G4 can anyone help? IIII IIII IIII IIII IIII IIII IIII IIII IIII IIII IIII IIII IIII IIII IIII it takes up the entire window. I am not using the key board when it happens.

  • Yahoo Videos not loading

    Yahoo suddenly this week keeps telling me that I need to download the Flash Player, yet I have had Flash Player on my computer forever.  I went ahead and removed it, and downloaded again.  Restarted computer and I still get the same message from Yaho

  • Random album artwork - Error -50

    I only get random album artwork display on my 60 gig iPod. All the artwork displays in iTunes, but only random artwork displays on the iPod. I tried unchecking unchecking "Display album art" in iTunes, and the ejecting the iPod, and when ejecting I g