Unable to send or receive email

We purchased an iPad with Retina display in Nov 2012, since we bought it, we have had issues with email. We are now unable to send or receive email from Microsoft Exchange server on the ipad. The email locks up when trying to open or send. It has gotten progressively worse. At first couldn't open more than 8 different emails before it locked up, now we can't send or receive any emails. Please help!

iOS: Unable to send or receive email
http://support.apple.com/kb/TS3899
Can’t Send Emails on iPad – Troubleshooting Steps
http://ipadhelp.com/ipad-help/ipad-cant-send-emails-troubleshooting-steps/
Setting up and troubleshooting Mail
http://www.apple.com/support/ipad/assistant/mail/
Why Does My iPad Say "Cannot Connect to Server"?
http://www.ehow.co.uk/info_8693415_ipad-say-cannot-connect-server.html
iPad Mail
http://www.apple.com/support/ipad/mail/
Try this first - Reset the iPad by holding down on the Sleep and Home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider - let go of the buttons. (This is equivalent to rebooting your computer.)
Or this - Delete the account in Mail and then set it up again. Settings->Mail, Contacts, Calendars -> Accounts Tap on the Account, then on the red button that says Remove Account.
 Cheers, Tom

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Unable to send or receive emails on my blackberry curve 9320

Hi, for the last 2 days i have unable to send or receive emails on my phone, i have contacted vodafone and they have not been able to help. I would also like to add that when i click on OPTIONS - SECURITY - SECURITY STATUS INFORMATION my 4 email accounts show up, could this be the problem, please help if you have a soloution.
Kind Regards
Solved!
Go to Solution.

Hi and Welcome to the Community!
With a strong carrier network signal (e.g., not merely WiFi), I suggest the following steps, in order, even if they seem redundant to what you have already tried (steps 1 and 2 each should result in a message coming to your BB...please wait for that before proceeding to the next step):
1) Register HRT
KB00510 How to register a BlackBerry smartphone with the wireless network
Please wait for one "registration" message to arrive to your Messages app
2) Delete and Resend Service Books
KB05000Delete the service book for the BlackBerry Internet Service email account from the BlackBerry smartphone
If you have no CMIME entry, then skip the deletion
KB02830 Send the service books for the BlackBerry Internet Service
Please wait for "Activation" Messages, one per already configured email account, to arrive in your Messages. If you have no already configured email accounts, please wait 1 hour.
3) Reboot
With power ON, remove the back cover and pull out the battery. Wait about a minute then replace the battery and cover. Power up and wait patiently through the long reboot -- ~5 minutes.
See if things have returned to good operation. Like all computing devices, BB's suffer from memory leaks and such...with a hard reboot being the best cure.
Hopefully that will get things going again for you! If not, then you should try deleting and re-adding your configurations for the affected email accounts. Otherwise, you should contact your mobile service provider for formal support...consider that you pay them for your services and formal support, and right now they seem to not be delivering either to you. They even have the power to escalate your case formally up to BlackBerry if they cannot resolve it, but you need to not allow them to fob you off with things like "it looks good on our end"...they are responsible for delivering services to you, you pay them for that.
Good luck!
Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
Join our BBM Channels
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PIN: C0001B7B4 Display/Scan Bar Code
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Unable to send and receive email for external domain

Hi,
I just installed Exchange Server on my 2K8 domain controller. I have set up the send connector and made necessary changes to the receive connector as well. I have updated the DNS records as well on my domain registrar. I can access OWA from outside my companies
network and is able to send and receive emails for my domain but unable to send or receive emails to any other domain. I have checked the delivery report and it says that the message has been queued on the server.
I also did nslookup. Results mentioned below:
C:\Users\Administrator>nslookup www.google.com
Server: localhost
Address: ::1
Non-authoritative answer:
Name:    www.google.com
Addresses: 2404:6800:4009:802::1014
          74.125.236.145
          74.125.236.148
          74.125.236.146
          74.125.236.144
          74.125.236.147
C:\Users\Administrator>nslookup www.microsoft.com
Server: localhost
Address: ::1
DNS request timed out.
    timeout was 2 seconds.
DNS request timed out.
    timeout was 2 seconds.
*** Request to localhost timed-out
Any help would be much appreciated!

Hi hg01,
According to your description, I notice that you installed Exchange server on a DC.
It is not recommended to install Exchange server on a DC. I suggest install Exchange server on a member server. More details to see:
Installing Exchange on a domain controller is not recommended
http://technet.microsoft.com/en-us/library/ms.exch.setupreadiness.warninginstallexchangerolesondomaincontroller(v=exchg.150).aspx
About your issue, cannot send and receive externally, I suggest make sure the DNS can be resolved first.
Then, check whether Outlook Anywhere has been enabled. If not, please enable it on both Exchange server and Outlook client side.
Last, try to configure both Send Connector and Receive Connector.
More detailed error message will be helpful for the further troubleshooting.
Thanks

I'm unable to send and receive email through Apple Mail 4. I've checked my settings on Preferences, and my password to Gmail is up to date for syncing with IMAP, but it still won't connect. Suggestions?

I'm unable to send and receive email through Apple Mail 4. I've checked my settings on Preferences, and my password to Gmail is up to date for syncing with IMAP, but it still won't connect. Suggestions?

I think it's trying to open it in a gMail eMail & is losing your gMail password that it needs log into gMail, but not 100% positive.
Have you tried Right clicking or Control+click on the eMail link & choose Copy? Works on some, not others.

Unable to send or receive email this morning

Hello,
I'm not able to send or recieve emails from Verizon this moring using Windows Live Mail. I've rebooted my PC but still problem pesists. Below is the message I receive. Is there an issue with Verizon mail this morning?
Thank you for your assistance.
Unable to send or receive messages for the Verizon (xxxxxxxxx) account. The connection to the server has failed.
Server: 'incoming.verizon.net'
Windows Live Mail Error ID: 0x800CCC0E
Protocol: POP3
Port: 110
Secure(SSL): No
Socket Error: 10060

Can receive mail, cannot send.
Client: Thunderbird
Last successful outgoing message 5PM 5/20. First failed outgoing 9PM 5/20. Symptom was NB connect error 1460.
Discovered outgoing server was set to outgoing.verizon.net, port 587, password sent insecurely (honestly don't know how it got there, since last outage Feb 2014).
Changed outbound server to smtp.verizon.net, SSL/TLS, port 465, per Verizon instructions at http://www.verizon.com/support/residential/internet/fiosinternet/email/setup+and+use/questionsone/86...
Still no luck. BTW I can ping outgoing.verizon.net, but smtp.verizon.net appears DEAD ("request timed out").

Unable to send or receive email while on a call

iPhone 4S displays a data connection error when trying to send or receive email while on a call.
According to this article http://support.apple.com/kb/TS4069 this problem should have been solved in IOS 5.0.1. I'm using IOS 5.1 and still getting the very same error. Can anyone explain me what should I do?

Miss this part of that support article?:
"When using iPhone 4S on a CDMA or 2G network, simultaneous voice and cellular data are not supported."

Is anyone else unable to send or receive email currently?

Are other Incredible 2 users having difficulty sending and receiving emails? Is the service down? It is impacting both hotmail and exchange outlook. Thanks in advance for any replies.

Have just installed OS X 4.8 on an Emac
Which version was previously installed on that computer?
connects to my ISP via DMS
What do you mean? What is DMS?
upon clicking "Send" or "Get Mail", after some spinning, I
eventually get such messages as: "Connection To Port Timed Out".
You've omitted the port number from the error message, which would be useful to identify the problem. Please, post the full error message.
The Mac OS X 10.4.7 Update introduced connection issues as a result of (according to the documentation) "Mail now supports connecting to mail servers through a SOCKS proxy". If that's the problem, you must go to System Preferences > Network and disable the SOCKS Proxy in the network configuration used to connect to the Internet, if it's enabled.

Email delivery failed. unable to send and receive email for da device 9780 bold

Hellow, I m using
BlackBerry® 9780
smartphone (3G, Wi-Fi)
6.0 Bundle 863 (v6.0.0.285, Platform 6.5.0.54)
3G Bands 1,2,5,6
Cryptographic Kernel v3.8.6.5
Branding Version: 1.0.99.538J
Micro Edition Configuration: CLDC-1.1
Micro Edition Profile: MIDP-2.1
Micro Edition JTWI Version: 1.0
Micro Edition Media Version: 1.1
Micro Edition PIM Version: 1.0
Micro Edition File Version: 1.0
Micro Edition Bluetooth Version: 1.1
Micro Edition Location Version: 1.0.1
Micro Edition Security and Trust Services (APDU) Version: 1.0
WLAN Version: 4.2.1.40
www.blackberry.com
Now the problem is I have my email {REMOVED} associated with this device. But I m unable to send receive the email
There is an error I get like delivery faliure please resolve meh and assist me
Mod Edit: Removed personal information to comply with Community Guidelines and Terms and Conditions of Use.

Hi and Welcome to the Community!
divyaan wrote:
There is an error I get like delivery faliure please resolve meh and assist me
Sadly, from "like", we can't really understand the error message you are receiving...exact and complete content of any errors presented are always better to help us understand rather than vague hints and such.
In any event, I recommend this. With a strong carrier network signal (e.g., not merely WiFi), I suggest the following steps, in order, even if they seem redundant to what you have already tried (steps 1 and 2 each should result in a message coming to your BB...please wait for that before proceeding to the next step):
1) Register HRT
KB00510 How to register a BlackBerry smartphone with the wireless network
Please wait for one "registration" message to arrive to your Messages app
2) Delete and Resend Service Books (pre-BB10 devices only)
KB05000Delete the service book for the BlackBerry Internet Service email account from the BlackBerry smartphone
If you have no CMIME entry, then skip the deletion
KB02830 Send the service books for the BlackBerry Internet Service
Please wait for "Activation" Messages, one per already configured email account, to arrive in your Messages. If you have no already configured email accounts, please wait 1 hour.
3) Reboot
With power ON, remove the back cover and pull out the battery. Wait about a minute then replace the battery and cover. Power up and wait patiently through the long reboot -- ~5 minutes.
See if things have returned to good operation. Like all computing devices, BB's suffer from memory leaks and such...with a hard reboot being the best cure.
Hopefully that will get things going again for you! If not, then you should try deleting and re-adding your configurations for the affected email accounts. Otherwise, you should contact your mobile service provider for formal support.
Good luck!
Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
Join our BBM Channels
BSCF General Channel
PIN: C0001B7B4 Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA Display/Scan Bar Code

TS3276 I have recently been unable to send and receive emails

When I attempt to send an email, I am prompted to enter my password. When I do, the password is rejected. I'm also unable to receive emails. I've tried switching to different ports, but it didn't work. I also tried changing my password, but this was also unsuccessful. These problems just started. Any help would be appreciated.

I currently have a teacher in district as well who has this same issue on a MBP. New emails will not come to the Mail account on the MacBook. If she logs onto an iMac in the classroom, Mail opens and operates without issue. We have removed and added her Exchange account on the MBP in the Mail program and still have the same issue.

9350 Unable to send or receive emails

I have had my blackberry curve 9350 for over a year. On Saturday I stopped receiving and have been unable to send emails. I can still browse the internet, I stopped at my carrier, they stated it was a Blackberry issue, is there anything I can do??
Solved!
Go to Solution.

Do you have an Outlook account....????
Click on if I helped you. If my response solved your problem.

TS3899 Unable to send or receive email iphoe 4s

yesterday i updated my iphone 4s to OS 6.1.1, and since i can't receive or send emails of a POP account.
I tried to creat a new account but still no luck.
My Yahoo emails are coming in fine.
Please any clue.....

MicroSoft Outlook was down for most of the day that day and the mobile section was not repaired till the wee hours of the morning. All is back in service now, but some of your settings may need to be changed if you have made modifications in the past few weeks. There appears there was some data loss. Several of my contacts reverted back to old phone numbers and I.D. pictures, but for the most part back up and functioning.

HT1695 unable to send and receive emails

Hi
After recently changing my ISP password, I then updated these to include my PC, Laptop, iPhone 3GS, and my iPad (3rd Generation) all worked perfectly f except for my iPad
I have double checked my password over and over again so I am sure this is correct
the following error message appears:
Cannot send Mail
The user name or password for"incorrect" SMTP:**********@[email protected] is incorrect / settings/ok
I am receiving a Wi Fi signal without any problem
Help please

Hi Templeton (again)
I'm afraid I jumped the gun
When I re-entered the details I received all the ticks and I assumed that everything would be ok but I'm afraid not I cannot send
Regards
Albert

Unable to send and receive emails

Have two accounts, one for a Hotmail email address and one mac address. Can receive my hotmail emails only.

Hello,
If you go to dock go to you're mail app. And follow these steps:
- Click mail
- Preferences
- Accounts
Click on + and put there your mac adress ([email protected]) with iCloud.
I hope this was helpfull.
Kind regards,
Jay Asistio

TS3899 unable to send or receive emails on iphone

My Iphone is not able to acess my Yahoo! emails since this morning. I get this message "The user or password for "yahoo!" is incorrect. When I go to setting to type my password there, it is not recognized as a valid password. I try to delete my Yahoo account from my phone and set it up again and still have the same problem.

Hello again. If your idea is to try to access my email using safari and going to Yahoo! there, yes I already did that and it works. It also works on my laptop. but the Mail function on the Iphone is not working.

Unable to send or receive emails! When I first bought my Macbook I never paid for the mac mail. I have tried to find Mobile Me to no avail. What software program do I need to send emails??

Hi all! I bought my macbook pro around two years ago. I currently have the Snow Leopard operating system. I have just clicked on Lion to upgrade however I am aware that the Mac Mail required you to pay for it? I click on the mail link and it does not work i.e. the send button is greyed out. Please advise?

You don't need to pay anything extra for Apple Mail. You may need to pay extra money to Yahoo and/or Hotmail if you want to connect to them with a true e-mail client like Apple Mail. I would provide links for more information, but it appears to be not quite supported. I think it is a service for mobile applications that people on computers can connect to if they hack around a bit. Your ability to connect with Apple Mail depends on how much you want to hack around.
The easiest solution would be to wait a few weeks until Apple rolls out iCloud. Then you will be able to sign up for that instead of the defunct MobileMe.

Unable to send or receive email

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