Unable to set up email, use BBM or App World

Hi. I recently purchased the Blackberry Curve 3G 9300 v5 under Vodafone Australia but I haven't been able to set up email, use BBM or the App World. I've already installed the Desktop Software and BBM and App World from this website (the person at the shop apparently didn't do a thing). Here are the errors I received -
1) I don't have the I would like to create new email account option, I only have the I want to use a work email account with Blackberry Enterprise Server option
2) When I add someone's BBM pin, they don't receive notification for it and it's stated as pending on my side. When they try to add me, I don't receive anything to inform me to add them
3) When I go to the App World button, I get the message Blackberry App World is having trouble connecting to the server, Verify your network connection then when I try to download it again at this site - I get the message
Sorry, your device does not meet the system requirements that are needed to support BlackBerry App World.
Please help. I've gone to the shop where I bought this from but they were not very helpful. I need to know if they didn't set up my account properly so I can ask them to fix it. Thank you!

Hi! I've contacted my provider and it turns out my account wasn't activated after a week! It's fixed now, thanks!

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hello,
we can help if you give us more details.
what do you mean by "I can't launch it on my phone"?
has it ever worked?
are you in Nigeria ?
The search box on top-right of this page is your true friend, and the public Knowledge Base too:

Bbm and app world not opening

My bbm and app world are not opening I have your instructions but its still not working

Hello, So as to avoid redundancy, please tell us what instructions you have, what you did with them, and exactly (and completely) what happened when you did each step of whatever those instructions are. If you had a prior thread where you received information, please close this thread and work only in that other thread...keeping all of your information together will help not confuse everyone. Let us know.

Unable to set kernel parameters using Reource Control

HI,
I'm trying to install DB2 8.2 on solaris 10.the problem i'm encountering in installation is unable to set MSGMAX and MSGMNB kernel parameters. I tried setting the new replacement parameter process.max-msq-qbytes through projects->Resource Control from the management console.but still uinable to set the parameters.
Can anyone help me in setting the above kernel parameters.
Its not possible to set it thru /etc/system.
thanx
guru

I finally had some time to find the actual syntax for tuning process.max-msq-qbytes and process.max-msg-messages. prctl will change those paramaters for an existing process.
As a proof of concept I changed process.max-msg-messages to a 64k. process 2221 is my shell.
prctl -n process.max-msg-messages -r -v 64k 2221
bash-3.00# prctl 2221
process: 2221: -csh
NAME    PRIVILEGE       VALUE    FLAG   ACTION                       RECIPIENT
process.max-port-events
        privileged      65.5K       -   deny                                 -
        system          2.15G     max   deny                                 -
process.max-msg-messages
        privileged      64.0K       -   deny                                 -
        system          4.29G     max   deny                                 -
process.max-msg-qbytes
        privileged      64.0KB      -   deny                                 -
        system          4.00GB    max   deny                                 -And now to make this persist across reboots...
So long as I'm experimenting, I'll use projadd and add a new project which just includes me and not the rest of the users in the group staff.
bash-3.00# projadd -p 115 -U testuser \
-K "process.max-msg-messages=(priv,64K,deny)" \
-K "process.max-msg-qbytes=(priv,64K,deny)" \
user.me This creates the following /etc/project:
(note the last line is all on one line in the real file minus the \.)
placer% cat /etc/project
system:0::::
user.root:1::::
noproject:2::::
default:3::::
group.staff:10::::
user.me:115::testme::\
process.max-msg-messages=(priv,64000,deny);process.max-msg-qbytes=(priv,65536,deny)After a reboot I checked the values by loging in under my user and running prctl.
placer% prctl $$
process: 419: -csh
NAME    PRIVILEGE       VALUE    FLAG   ACTION                       RECIPIENT
process.max-port-events
        privileged      65.5K       -   deny                                 -
        system          2.15G     max   deny                                 -
process.max-msg-messages
        privileged      64.0K       -   deny                                 -
        system          4.29G     max   deny                                 -
process.max-msg-qbytes
        privileged      64.0KB      -   deny                                 -
        system          4.00GB    max   deny                                 -
process.max-sem-ops
        privileged        512       -   deny                                 -
        system          2.15G     max   deny                                 -
...Solaris 10 has different tunables and default values from 8 and 9. It's default tunables should be good for most applications per a given system's hardware. There are some great blog articles, and discussions on opensolaris.org and blogs.sun.com on tuning that explain the intent of tuning and why we shouldn't have to tune.
Cheers,
~~sa

Unable to set up email account, we have orange(freeserve) account on home pc and we would like to add this to our new ipad

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http://help.orange.co.uk/orangeuk/support/personal/231637

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oleb

Since a few days I have got the same problem - after having worked with IMAP on the phone since Feb 2011 without any problems. I urgently need an IMAP-Account on my C3-00 in my business - and now I am cut off.
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Unable to set kernel parameters using solaris 10

HI,
I'm trying to install DB2 8.2 on solaris 10.the problem i'm encountering in installation is unable to set MSGMAX and MSGMNB kernel parameters. I tried setting the new replacement parameter process.max-msq-qbytes through projects->Resource Control from the management console.but still uinable to set the parameters.
Can anyone help me in setting the above kernel parameters.
Its not possible to set it thru /etc/system.
thanx
guru

HI,
I'm trying to install DB2 8.2 on solaris 10.the problem i'm encountering in installation is unable to set MSGMAX and MSGMNB kernel parameters. I tried setting the new replacement parameter process.max-msq-qbytes through projects->Resource Control from the management console.but still uinable to set the parameters.
Can anyone help me in setting the above kernel parameters.
Its not possible to set it thru /etc/system.
thanx
guru

Unable to set kernel parameters using Reource Control in solaris 10

HI,
I'm trying to install DB2 8.2 on solaris 10.the problem i'm encountering in installation is unable to set MSGMAX and MSGMNB kernel parameters. I tried setting the new replacement parameter process.max-msq-qbytes through projects->Resource Control from the management console.but still uinable to set the parameters.
Can anyone help me in setting the above kernel parameters.
Its not possible to set it thru /etc/system.
thanx

HI,
I'm trying to install DB2 8.2 on solaris 10.the problem i'm encountering in installation is unable to set MSGMAX and MSGMNB kernel parameters. I tried setting the new replacement parameter process.max-msq-qbytes through projects->Resource Control from the management console.but still uinable to set the parameters.
Can anyone help me in setting the above kernel parameters.
Its not possible to set it thru /etc/system.
thanx

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Anyone else run across this?

Check what your default stroke weight is. If the stroke weight is to wide for the size of the box you are trying to draw, you will get that message.

Unable to set working directory (-2147024832) for some app installs

I've found several drivers on a Dell Laptop that don't play well with others in MDT 2012, so I started making an application install package for them instead. Most of them fail with an "unable to set working directory" error. I checked
the app install logs and they don't really make any sense to me. I know the process as a whole works, because I can install .Net 4.0 runtimes without any problems using the same method. The important bits of the ZTI App log are below. Would
be for any guidance on this, as I'm stumped and none of the searches on the exact errors are of much help.
A sample error returned in the wizard is:
WARNING - unable to set working directory (-2147024832)Error installing application Dell 3440_Chipset_Driver_JD3WN IMEI drivers 9.5.3.1520_A00: The system cannot find the file specified.
The ZTIApplication.log file contains the following... the first is one that works (.NET 4), the second is one that fails. (Not using code block for this one, it doesn't like it).
<![LOG[Validating connection to \\ITSASERVER\DeploymentShare$\Applications\Microsoft .NET 4.0 runtime 4.0]LOG]!><time="08:20:30.000+000" date="09-27-2013" component="ZTIApplications" context="" type="1"
thread="" file="ZTIApplications">
<![LOG[Already connected to server ITSASERVER as that is where this script is running from.]LOG]!><time="08:20:30.000+000" date="09-27-2013" component="ZTIApplications" context="" type="1" thread=""
file="ZTIApplications">
<![LOG[ Change directory: \\ITSASERVER\DeploymentShare$\Applications\Microsoft .NET 4.0 runtime 4.0]LOG]!><time="08:20:30.000+000" date="09-27-2013" component="ZTIApplications"
context="" type="1" thread="" file="ZTIApplications">
<![LOG[ Run Command: \\ITSASERVER\DeploymentShare$\Tools\X64\bddrun.exe dotNetFx40_Full_x86_x64.exe /norestart /passive]LOG]!><time="08:20:30.000+000" date="09-27-2013"
component="ZTIApplications" context="" type="1" thread="" file="ZTIApplications">
<![LOG[ZTI installing application ]LOG]!><time="08:20:30.000+000" date="09-27-2013" component="ZTIApplications" context="" type="1" thread="" file="ZTIApplications">
<![LOG[Event 41031 sent: ZTI installing application ]LOG]!><time="08:20:30.000+000" date="09-27-2013" component="ZTIApplications" context="" type="1" thread="" file="ZTIApplications">
<![LOG[About to run command: \\ITSASERVER\DeploymentShare$\Tools\X64\bddrun.exe dotNetFx40_Full_x86_x64.exe /norestart /passive]LOG]!><time="08:20:30.000+000" date="09-27-2013" component="ZTIApplications" context=""
type="1" thread="" file="ZTIApplications">
<![LOG[Command has been started (process ID 3212)]LOG]!><time="08:20:30.000+000" date="09-27-2013" component="ZTIApplications" context="" type="1" thread="" file="ZTIApplications">
<![LOG[ZTI Heartbeat: command has been running for 0 minutes (process ID 3212)]LOG]!><time="08:20:31.000+000" date="09-27-2013" component="ZTIApplications" context="" type="1" thread=""
file="ZTIApplications">
<![LOG[Event 41003 sent: ZTI Heartbeat: command has been running for 0 minutes (process ID 3212)]LOG]!><time="08:20:31.000+000" date="09-27-2013" component="ZTIApplications" context="" type="1"
thread="" file="ZTIApplications">
<![LOG[Return code from command = 0]LOG]!><time="08:23:48.000+000" date="09-27-2013" component="ZTIApplications" context="" type="1" thread="" file="ZTIApplications">
<![LOG[Application Microsoft .NET 4.0 runtime 4.0 installed successfully]LOG]!><time="08:23:48.000+000" date="09-27-2013" component="ZTIApplications" context="" type="1" thread="" file="ZTIApplications">
<![LOG[Event 41033 sent: Application Microsoft .NET 4.0 runtime 4.0 installed successfully]LOG]!><time="08:23:48.000+000" date="09-27-2013" component="ZTIApplications" context="" type="1" thread=""
file="ZTIApplications">
<![LOG[Property InstalledApplications001 is now = {9abb5842-9a8e-45c5-9268-4fa4e69dba34}]LOG]!><time="08:23:48.000+000" date="09-27-2013" component="ZTIApplications" context="" type="1" thread=""
file="ZTIApplications">
<![LOG[Application Microsoft .NET 4.0 runtime 4.0 needs a reboot, initiating.]LOG]!><time="08:23:48.000+000" date="09-27-2013" component="ZTIApplications" context="" type="1" thread=""
file="ZTIApplications">
<![LOG[Dependent application requested a reboot]LOG]!><time="08:23:48.000+000" date="09-27-2013" component="ZTIApplications" context="" type="1" thread="" file="ZTIApplications">
<![LOG[Property SMSTSRebootRequested is now = true]LOG]!><time="08:23:48.000+000" date="09-27-2013" component="ZTIApplications" context="" type="1" thread="" file="ZTIApplications">
<![LOG[Property SMSTSRetryRequested is now = true]LOG]!><time="08:23:48.000+000" date="09-27-2013" component="ZTIApplications" context="" type="1" thread="" file="ZTIApplications">
<![LOG[Exiting to initiate a reboot with retry (to pick up where we left off)]LOG]!><time="08:23:48.000+000" date="09-27-2013" component="ZTIApplications" context="" type="1" thread=""
file="ZTIApplications">
<![LOG[ZTIApplications processing completed successfully.]LOG]!><time="08:23:48.000+000" date="09-27-2013" component="ZTIApplications" context="" type="1" thread="" file="ZTIApplications">
<![LOG[Event 41001 sent: ZTIApplications processing completed successfully.]LOG]!><time="08:23:48.000+000" date="09-27-2013" component="ZTIApplications" context="" type="1" thread="" file="ZTIApplications">
<![LOG[################]LOG]!><time="08:25:04.000+000" date="09-27-2013" component="ZTIApplications" context="" type="1" thread="" file="ZTIApplications">
<![LOG[Entry: {dee65f94-e269-4eac-927d-6e06c0e0eb9d}]LOG]!><time="08:25:04.000+000" date="09-27-2013" component="ZTIApplications" context="" type="1" thread="" file="ZTIApplications">
<![LOG[Name: Dell 3440_Chipset_Driver_JD3WN IMEI drivers 9.5.3.1520_A00]LOG]!><time="08:25:04.000+000" date="09-27-2013" component="ZTIApplications" context="" type="1" thread=""
file="ZTIApplications">
<![LOG[################]LOG]!><time="08:25:04.000+000" date="09-27-2013" component="ZTIApplications" context="" type="1" thread="" file="ZTIApplications">
<![LOG[Validating connection to \\ITSASERVER\DeploymentShare$\Applications\Dell 3440_Chipset_Driver_JD3WN IMEI drivers 9.5.3.1520_A00]LOG]!><time="08:25:04.000+000" date="09-27-2013" component="ZTIApplications" context=""
type="1" thread="" file="ZTIApplications">
<![LOG[Already connected to server ITSASERVER as that is where this script is running from.]LOG]!><time="08:25:04.000+000" date="09-27-2013" component="ZTIApplications" context="" type="1" thread=""
file="ZTIApplications">
<![LOG[ Change directory: \\ITSASERVER\DeploymentShare$\Applications\Dell 3440_Chipset_Driver_JD3WN IMEI drivers 9.5.3.1520_A00]LOG]!><time="08:25:04.000+000" date="09-27-2013"
component="ZTIApplications" context="" type="1" thread="" file="ZTIApplications">
<![LOG[WARNING - unable to set working directory: (-2147024832)]LOG]!><time="08:25:04.000+000" date="09-27-2013" component="ZTIApplications" context="" type="2" thread="" file="ZTIApplications">
<![LOG[ Run Command: \\ITSASERVER\DeploymentShare$\Tools\X64\bddrun.exe Setup.exe -s]LOG]!><time="08:25:04.000+000" date="09-27-2013" component="ZTIApplications"
context="" type="1" thread="" file="ZTIApplications">
<![LOG[ZTI installing application ]LOG]!><time="08:25:04.000+000" date="09-27-2013" component="ZTIApplications" context="" type="1" thread="" file="ZTIApplications">
<![LOG[Error executing web service http://ITSASERVER:9800/MDTMonitorEvent/PostEvent?uniqueID=2a0f4469-d803-4976-b434-adbf06b85c23&computerName=Lat3440_0927b&messageID=41031&severity=1&stepName=Install Applications&currentStep=61&totalSteps=88&id=4C4C4544-0031-4610-8053-B7C04F4C5731,E0:DB:55:AC:48:1C&message=ZTI
installing application &dartIP=&dartPort=&dartTicket=&vmHost=&vmName=: The server name or address could not be resolved
(-2147012889)]LOG]!><time="08:25:04.000+000" date="09-27-2013" component="ZTIApplications" context="" type="1" thread="" file="ZTIApplications">
<![LOG[Event 41031 sent: ZTI installing application ]LOG]!><time="08:25:04.000+000" date="09-27-2013" component="ZTIApplications" context="" type="1" thread="" file="ZTIApplications">
<![LOG[About to run command: \\ITSASERVER\DeploymentShare$\Tools\X64\bddrun.exe Setup.exe -s]LOG]!><time="08:25:04.000+000" date="09-27-2013" component="ZTIApplications" context="" type="1" thread=""
file="ZTIApplications">
<![LOG[Error installing application Dell 3440_Chipset_Driver_JD3WN IMEI drivers 9.5.3.1520_A00: The system cannot find the file specified.
]LOG]!><time="08:25:04.000+000" date="09-27-2013" component="ZTIApplications" context="" type="3" thread="" file="ZTIApplications">
<![LOG[Error executing web service http://ITSASERVER:9800/MDTMonitorEvent/PostEvent?uniqueID=2a0f4469-d803-4976-b434-adbf06b85c23&computerName=Lat3440_0927b&messageID=41032&severity=3&stepName=Install Applications&currentStep=61&totalSteps=88&id=4C4C4544-0031-4610-8053-B7C04F4C5731,E0:DB:55:AC:48:1C&message=Error
installing application Dell 3440_Chipset_Driver_JD3WN IMEI drivers 9.5.3.1520_A00: The system cannot find the file specified.
&dartIP=&dartPort=&dartTicket=&vmHost=&vmName=: The server name or address could not be resolved
(-2147012889)]LOG]!><time="08:25:04.000+000" date="09-27-2013" component="ZTIApplications" context="" type="1" thread="" file="ZTIApplications">
<![LOG[Event 41032 sent: Error installing application Dell 3440_Chipset_Driver_JD3WN IMEI drivers 9.5.3.1520_A00: The system cannot find the file specified.]
<![LOG]!><time="08:25:04.000+000" date="09-27-2013" component="ZTIApplications" context="" type="1" thread="" file="ZTIApplications">
Why can't it find it or set the working directory, especially when it's already validated that it's there?
--smthng

I'm not familiar with how Dell does their client side software, but for the server-side software (my area of expertise), I've always done something like the following:
I recommend running every application install in a VBScript/Powershell wrapper. You get logging for the application back on your SLShare as well as its cleaner (you can replace Drivers A05 with A06 by changing the script, rather than editing the application
in MDT).
sApplicationName = "Dell 12G Chipset"
oLogging.CreateEntry "Install-" & sApplicationName & ": Starting " & sApplicationName & " installation", LogTypeInfo
'//Set Destination Folder
sDestFolder = "c:\temp\"
'//Set Source Install Directory
sSourceDir = oUtility.ScriptDir
sSourceDir = sSourceDir & "\Source"
'//Check that folder exists, if not, create it.
oLogging.CreateEntry "Install-" & sApplicationName & ": Check that " & sDestFolder & " exists.", LogTypeInfo
if not oFSO.FolderExists (sDestFolder) then
oFSO.CreateFolder sDestFolder
End If
'//Copy folder from MDT share to C:\Temp
oLogging.CreateEntry "Install-" & sApplicationName & ": Copy from " & sSourceDir & " to " & sDestFolder, LogTypeInfo
oFSO.CopyFolder sSourceDir, sDestFolder
'//Sleep for 2 seconds to allow copy to finish
wscript.sleep 2000
sFile = sDestFolder & "Source\setup.exe"
'// Check if file/folder exists
If not oFSO.FileExists(sFile) then
oLogging.CreateEntry "Install-" & sApplicationName & ": " & sFile & " was not found, unable to install " & sApplicationName & "", LogTypeError
ZTIProcess = Failure
Exit Function
End if
'// Create log entry to show file being run
oLogging.CreateEntry "" & sFile & " -s", LogTypeInfo
iRetVal = oUtility.RunWithHeartbeat("" & sFile & " -s")
if (iRetVal = 0) or (iRetVal = 3010) then
ZTIProcess = Success
Else
ZTIProcess = Failure
End If
wscript.sleep 15000
'// Disable Zone Checks
oEnv("SEE_MASK_NOZONECHECKS") = 1
'//Folder Cleanup
oFSO.DeleteFolder sDestFolder & "Source"
I always copy any drivers that are installed after the fact (everything for me other than SAS/NIC drivers) to the C:\Temp as it can break. I always update my NIC drivers during the build to the latest Dell software using their packs. I try to
not mess with my boot image unless I'm adding a new model that is not supported by the built-in drivers.

Help wrong email add in blackberry app world!!!!!

ive put the wrong email add in as i set up my blackberry app world what can i do?????
i cant find anywhere to reset it on phone or blckberry web site help!!!!!

Your choices are:
--Use another email account to create an entirely new BlackBerryID (with which you will lose access to any purchased apps using the "forgotten" first BlackBerryID, or
--Find the initial email you were sent to confirm the initial BlackBerryID, and in it is a link to click to cancel and delete the account. Click on that, delete the account and then you can use that same email to create an entirely new account.
Good luck.
1. If any post helps you please click the below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.
4. Guide to Unlocking your BlackBerry & Unlock Codes
Join our BBM Channels (Beta)
BlackBerry Support Forums Channel
PIN: C0001B7B4 Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA Display/Scan Bar Code

Unable to set up email

Hi,
I have just got a new BB curve 9320,
7.1 bundle 1319 (v7.1.0.398, platform 9.49.0.31
I am on a monthly 3 contract. I wish to set up my private and business email accounts. When I go into Setup, Email Accounts I am on a screen that says "no accounts activated" and it has a setup screen for activating an Enterprise Account.
I contacted 3 and they told me I need a contract add on for internet & email which I duly purchased, I spent an hour last night on the phone with the 3 tech team trying to set up the email account. He took me through the process of registering the host routing table and now I have a new symbol on the screen (4 dots)but it still didn't change my email setup options. He kept saying I should have 2 choices on my screen to either set up my own email account or activate an enterprise account - which I don't.
Eventually my 3 tech guy contacted Blackberry who said that he would need to pay for support which he declined so now I have a new Blackberry Curve 9320 which I can't & 3 tech support can't get to setup my email accounts.
If anyone can help I would appreciate it.
thanks in advance for any help - Foz

Hello!!
I suggest the following steps, in order, even if they seem redundant to what you have already tried (steps 1 and 2 each should result in a message coming to your BB...please wait for that before proceeding to the next step):
1) Register HRT
KB00510 How to register a BlackBerry smartphone with the wireless network
Please wait for one "registration" message to arrive to your Messages app
2) Delete and Resend Service Books
KB05000Delete the service book for the BlackBerry Internet Service email account from the BlackBerry smartphone
If you have no CMIME entry, then skip the deletion
KB02830 Send the service books for the BlackBerry Internet Service
Please wait for "Activation" Messages, one per already configured email account, to arrive in your Messages. If you have no already configured email accounts, please wait 1 hour.
3) Batt Pull Reboot
Anytime random strange behavior or sluggishness creeps in, the first thing to do is a battery pop reboot. With power ON, remove the back cover and pull out the battery. Wait about a minute then replace the battery and cover. Power up and wait patiently through the long reboot -- ~5 minutes. See if things have returned to good operation. Like all computing devices, BB's suffer from memory leaks and such...with a hard reboot being the best cure.
Hopefully that will get things going again for you! If not, then you indeed will need to continue to work with 3...they are your service and formal support provider for everything. After all, you pay them for your services...
Good luck!
Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
Join our BBM Channels
BSCF General Channel
PIN: C0001B7B4 Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA Display/Scan Bar Code

I had my Iphone5 stolen in France 2months ago, I now use my Iphone4. today my phone turned itself to the setup screen and i was unable to set it up using my itunes account because its been hacked in france im in uk.what do i do?.

Ive had my iphone5 stolen when i was in France 2 months ago. i now use my iphone 4, but today my phone went to the set up screen when when you first get an iphone. i was not able to set it back up because some one had changed my password. i found this out when i went on to itunes on my computer and asked it to send email to me so i could change it and i recieved it in french. guess work i sussed it but im worried that they have logged into all my other accounts including bank. i rung the phone company 2 months ago to report stolen so i assumed my phone would have been blocked. ive lost everything on my iphone 4 including photos of my new born little girl which hurts.
what can i do about this?
how can i block my iphone5?
is there any way of getting things back that i never backed up?
this needs to be sorted so it does not happen to anyone else. i live in the UK.
thank you all
regards ricky..

Sorry, without knowing the Apple ID/Password that was originally used to activate this phone, then there is no way to re-activate it, as you've found out.
Apple can't/won't help you. Your choice is to get this info, or you simply won't be able to re-activate this phone.
If you ex won't give it to you, then consult a lawyer.

Unable to set up email, use BBM or App World

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