Unable to shut down imac. dialogue - The Finder can't quit because some operations are still in progress. How do I determine what operations are still running?
I have an iMac (Mid 2007) Intel with Mac OS Lion 10.7.4 For some reason I am unable to shut down my computer. The dialogue box says The Finder can’t quit because some operations are still in progress. How do I determine what operations are still running? I have no clue? Obviously not a sophisticated user.
Thank You! Solved my problem. Have a great week.
Similar Messages
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I can't shut down my MacBook Pro. Each time I try, I get the following message: "The Finder can't quit because some operations are still in progress." How can I determine what is running?
Yea,
I bought an original CRT iMac two day's before they were launched, which got the reseller into trouble, and had it replaced by APPLE.
This was a great learning process for me dealing with the glitches. :-)
I LOVE MAC. Now own 4 and on my 10th. in 15 years + 7 bought for family.
Cheers,
Tom -
Restart - The Finder can't Quit
i am trying to restart my mac pro as i attempt to finish a re-install of the OS and Apps and the only app i show running is Finder.
i am getting the attached error and am stumped. i had been testing an applescript but applescript is shut down...Hello mrosen47,
Based on your post it seems you are unable to shut down your Mac due to running processes. I've linked to an article about the Force Quit command which you can use to shut down troublesome apps. If the force quit isn't helpful, I would recommend using the power button to shut down your Mac. Shutting down your Mac via the power button isn't something you should do regularly and I would highly recommend backing up your files first if possible.
OS X: Using the power button - Apple Support
Hold down the power button for 5 seconds to force the computer to turn off. Important: You may lose unsaved documents if you force the computer to turn off this way. Use this method of turning off your Mac only if it has become unresponsive for an extended period of time. Normally you should shut down the computer by selecting Shut Down from the Apple menu, or from the shut down dialog pictured above.
Force an app to close on your Mac - Apple Support
To close an app normally, choose Quit from the app menu. If an app is unresponsive, you can force it to close using Force Quit:
Choose Force Quit from the Apple menu, or press Command-Option-Esc
(this is similar to pressing Control-Alt-Delete on a PC).
Select the unresponsive app in the Force Quit window, then click Force Quit.
Learn more
Generally, you shouldn't need to use Force Quit unless you can't close an app normally.
The Finder is an app that your Mac keeps open, so there isn't an option to quit or close this app. If the Finder becomes unresponsive, you can use Force Quit to relaunch it. Select Finder in the Force Quit window, then click Relaunch.
OS X Mavericks: Back up your Mac
Thank you for contributing to Apple Support Communities.
Cheers,
Bobby_D -
Can anyone help me get Adobe reader 11 installed??? The error message when I'm practically done says the file can't be loaded because some files are already in use - and it refers to Adobe reader! What do I do to get past this??? Help! I need to install adobe!
I had been having a problem after I tried to do an adobe update, so i deleted and tried to reinstall the program and it won't let me ! Any suggestions???Hi Jody414,
Use the Acrobat Cleaner tool ( Download Adobe Reader and Acrobat Cleaner Tool - Adobe Labs ) to remove Reader completely from the machine.
Download Reader 11 from: Adobe - Adobe Reader Distribution and install and check.
Regards,
Rave -
my mac os x version is 10.7.4 i am being unable to shut down my mac unless i press the power key. pls help me ....
No, but you do at least have to buy Snow Leopard. Whether you can run it depends on what iMac you have:
Requirements for OS X 10.6 'Snow Leopard'
http://support.apple.com/kb/SP575
Whilst Apple have withdrawn Snow Leopard from download, you can still get it from Apple by calling 1-800-MY-APPLE (if you are in the USA) and they will supply the SL DVD for $30. You can also purchase the code to use to download Lion from the same number.
If you are outside the US call your national Apple Helpline:
http://support.apple.com/kb/HE57 -
Just downloaded and installed new LR CC. No apparent problems with the D/I on my iMac, OS 10.10.3. however LR CC will not start. I get a momentary flash of the opening screen and then the program shuts down. From the posts it looks like this if a very common problem. Any help would be appreciated. Thanks.
Have you tried logging out of your CC desktop app, then logging back in again? Quit/Restart won't work, but logging out and back in should. See here: https://helpx.adobe.com/creative-cloud/kb/sign-in-out-creative-cloud-desktop-app.html
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Imac shuts down, randomly, all the time
So my imac shuts down randomly all the time, after it turns itself off, u need to unplug it for ages, then it will restart (way longer than it should to reset smc). Even in target mode,
Even stranger is it logs a console message stating, system must shutdown now, shutting down....
I thought it must certainly be hardware issue but what? I have checked all temps, reset firmware, etc etc.....
The logic board has been replaced, so it can only be the psu?? any ideas?I've experiencing the same problem.
If there is a power failure (or the power line gets disconect) I have to unplug everything from the back of the computer and wait for hours till I can turn it back on.
Recently it started to turn itself off..... and then I have to wait for several hours till I can get it to work again..... any tips on how to solve this? -
Since installing the latest Firefox, I am unable to shut down my computer.
On March 19 I downloaded the latest version of Firefox. Yes, it works much more quickly, thank you, but now I am unable to shut down. The start button leads to the three choices of stand-by, shut down, or restart. But the shut-down does not take place. In desperation I tried Ctrl/Alt/Delete, without success. Please advise.
Use "Firefox > Exit" (Windows: Firefox/File > Exit; Mac: Firefox > Quit Firefox; Linux: Firefox/File > Quit) to close Firefox if you are currently doing that by clicking the close X on the Firefox title bar.
See also:
*"Hang at exit": http://kb.mozillazine.org/Firefox_hangs
*"Firefox hangs when you quit it": https://support.mozilla.org/kb/Firefox+hangs
You can check if there is still a Firefox process visible in the Windows Task Manager.
*http://kb.mozillazine.org/Kill_application -
Since installing OSX 10, my iMac randomly shuts down and restarts. I can not determine why this is happening. Any ideas?
1. This is a comment on what you should and should not do to protect yourself from malicious software ("malware") that circulates on the Internet. It does not apply to software, such as keystroke loggers, that may be installed deliberately by an intruder who has hands-on access to the victim's computer. That threat is in a different category, and there's no easy way to defend against it. If you have reason to suspect that you're the target of such an attack, you need expert help.
If you find this comment too long or too technical, read only sections 5, 6, and 10.
OS X now implements three layers of built-in protection specifically against malware, not counting runtime protections such as execute disable, sandboxing, system library randomization, and address space layout randomization that may also guard against other kinds of exploits.
2. All versions of OS X since 10.6.7 have been able to detect known Mac malware in downloaded files, and to block insecure web plugins. This feature is transparent to the user, but internally Apple calls it "XProtect." The malware recognition database is automatically checked for updates once a day; however, you shouldn't rely on it, because the attackers are always at least a day ahead of the defenders.
The following caveats apply to XProtect:
It can be bypassed by some third-party networking software, such as BitTorrent clients and Java applets.
It only applies to software downloaded from the network. Software installed from a CD or other media is not checked.
As new versions of OS X are released, it's not clear whether Apple will indefinitely continue to maintain the XProtect database of older versions such as 10.6. The security of obsolete system versions may eventually be degraded. Security updates to the code of obsolete systems will stop being released at some point, and that may leave them open to other kinds of attack besides malware.
3. Starting with OS X 10.7.5, there has been a second layer of built-in malware protection, designated "Gatekeeper" by Apple. By default, applications and Installer packages downloaded from the network will only run if they're digitally signed by a developer with a certificate issued by Apple. Software certified in this way hasn't necessarily been tested by Apple, but you can be reasonably sure that it hasn't been modified by anyone other than the developer. His identity is known to Apple, so he could be held legally responsible if he distributed malware. That may not mean much if the developer lives in a country with a weak legal system (see below.)
Gatekeeper doesn't depend on a database of known malware. It has, however, the same limitations as XProtect, and in addition the following:
It can easily be disabled or overridden by the user.
A malware attacker could get control of a code-signing certificate under false pretenses, or could simply ignore the consequences of distributing codesigned malware.
An App Store developer could find a way to bypass Apple's oversight, or the oversight could fail due to human error.
For the reasons given above, App Store products, and other applications recognized by Gatekeeper as signed, are safer than others, but they can't be considered absolutely safe. "Sandboxed" applications may prompt for access to private data, such as your contacts, or for access to the network. Think before granting that access. Sandboxing security is based on user input. Never click through any request for authorization without thinking.
4. Starting with OS X 10.8.3, a third layer of protection has been added: a "Malware Removal Tool" (MRT). MRT runs automatically in the background when you update the OS. It checks for, and removes, malware that may have evaded the other protections via a Java exploit (see below.) MRT also runs when you install or update the Apple-supplied Java runtime (but not the Oracle runtime.) Like XProtect, MRT is effective against known threats, but not against unknown ones. It notifies you if it finds malware, but otherwise there's no user interface to MRT.
5. The built-in security features of OS X reduce the risk of malware attack, but they're not absolute protection. The first and best line of defense is always going to be your own intelligence. With the possible exception of Java exploits, all known malware circulating on the Internet that affects a fully-updated installation of OS X 10.6 or later takes the form of so-called "Trojan horses," which can only have an effect if the victim is duped into running them. The threat therefore amounts to a battle of wits between you and the malware attacker. If you're smarter than he thinks you are, you'll win.
That means, in practice, that you always stay within a safe harbor of computing practices. How do you know what is safe?
Any website that prompts you to install a “codec,” “plug-in,” "player," "extractor," or “certificate” that comes from that same site, or an unknown one, is unsafe.
A web operator who tells you that you have a “virus,” or that anything else is wrong with your computer, or that you have won a prize in a contest you never entered, is trying to commit a crime with you as the victim. (Some reputable websites did legitimately warn visitors who were infected with the "DNSChanger" malware. That exception to this rule no longer applies.)
Pirated copies or "cracks" of commercial software, no matter where they come from, are unsafe.
Software of any kind downloaded from a BitTorrent or from a Usenet binary newsgroup is unsafe.
Software that purports to help you do something that's illegal or that infringes copyright, such as saving streamed audio or video for reuse without permission, is unsafe. All YouTube "downloaders" are outside the safe harbor, though not all are necessarily harmful.
Software with a corporate brand, such as Adobe Flash Player, must be downloaded directly from the developer’s website. If it comes from any other source, it's unsafe. For instance, if a web page warns you that Flash is out of date, do not follow an offered link to an update. Go to the Adobe website to download it, if you need it at all.
Even signed applications, no matter what the source, should not be trusted if they do something unexpected, such as asking for permission to access your contacts, your location, or the Internet for no obvious reason.
"FREE WI-FI !!!" networks in public places are unsafe unless you can verify that the network is not a trap (which you probably can't.) Even then, do not download any software or transmit any private information while connected to such a network, regardless of where it seems to come from or go to.
6. Java on the Web (not to be confused with JavaScript, to which it's not related, despite the similarity of the names) is a weak point in the security of any system. Java is, among other things, a platform for running complex applications in a web page, on the client. That was always a bad idea, and Java's developers have proven themselves incapable of implementing it without also creating a portal for malware to enter. Past Java exploits are the closest thing there has ever been to a Windows-style virus affecting OS X. Merely loading a page with malicious Java content could be harmful.
Fortunately, client-side Java on the Web is obsolete and mostly extinct. Only a few outmoded sites still use it. Try to hasten the process of extinction by avoiding those sites, if you have a choice. Forget about playing games or other non-essential uses of Java.
Java is not included in OS X 10.7 and later. Discrete Java installers are distributed by Apple and by Oracle (the developer of Java.) Don't use either one unless you need it. Most people don't. If Java is installed, disable it — not JavaScript — in your browsers.
Regardless of version, experience has shown that Java on the Web can't be trusted. If you must use a Java applet for a task on a specific site, enable Java only for that site in Safari. Never enable Java for a public website that carries third-party advertising. Use it only on well-known, login-protected, secure websites without ads. In Safari 6 or later, you'll see a lock icon in the address bar with the abbreviation "https" when visiting a secure site.
Follow the above guidelines, and you’ll be as safe from malware as you can practically be. The rest of this comment concerns what you should not do to protect yourself.
7. Never install any commercial "anti-virus" or "Internet security" products for the Mac, as they all do more harm than good, if they do any good at all. Any database of known threats is always going to be out of date. Most of the danger is from unknown threats. If you need to be able to detect Windows malware in your files, use one of the free anti-virus products in the Mac App Store — nothing else.
Why shouldn't you use commercial "anti-virus" products?
Their design is predicated on the nonexistent threat that malware may be injected at any time, anywhere in the file system. Malware is downloaded from the network; it doesn't materialize from nowhere.
In order to meet that nonexistent threat, the software modifies or duplicates low-level functions of the operating system, which is a waste of resources and a common cause of instability, bugs, and poor performance.
To recognize malware, the software depends on a database of known threats, which is always at least a day out of date. Most of the real danger comes from highly targeted "zero-day" attacks that are not yet recognized.
By modifying the operating system, the software itself may create weaknesses that could be exploited by malware attackers.
8. An anti-malware product from the App Store, such as "ClamXav," doesn't have these drawbacks. That doesn't mean it's entirely safe. It may report email messages that have "phishing" links in the body, or Windows malware in attachments, as infected files, and offer to delete or move them. Doing so will corrupt the Mail database. The messages should be deleted from within the Mail application.
An anti-virus app is not needed, and should not be relied upon, for protection against OS X malware. It's useful only for detecting Windows malware. Windows malware can't harm you directly (unless, of course, you use Windows.) Just don't pass it on to anyone else.
A Windows malware attachment in email is usually easy to recognize. The file name will often be targeted at people who aren't very bright; for example:
♥♥♥♥♥♥♥♥♥♥♥♥♥♥!!!!!!!H0TBABEZ4U!!!!!!!.AVI♥♥♥♥♥♥♥♥♥♥♥♥♥♥.exe
Anti-virus software may be able to tell you which particular trojan it is, but do you care? In practice, there's seldom a reason to use the software unless an institutional policy requires it.
The ClamXav developer won't try to "upsell" you to a paid version of the product. Other developers may do that. Don't be upsold. For one thing, you should not pay to protect Windows users from the consequences of their choice of computing platform. For another, a paid upgrade from a free app will probably have the disadvantages mentioned in section 7.
9. It seems to be a common belief that the built-in Application Firewall acts as a barrier to infection, or prevents malware from functioning. It does neither. It blocks inbound connections to certain network services you're running, such as file sharing. It's disabled by default and you should leave it that way if you're behind a router on a private home or office network. Activate it only when you're on an untrusted network, for instance a public Wi-Fi hotspot, where you don't want to provide services. Disable any services you don't use in the Sharing preference pane. All are disabled by default.
10. As a Mac user you don't have to live in fear that your computer may be infected every time you install software, read email, or visit a web page. But neither should you assume that you will always be safe from exploitation, no matter what you do. The greatest harm done by security software is precisely its selling point: it makes people feel safe. They may then feel safe enough to take risks from which the software doesn't protect them. Nothing can lessen the need for safe computing practices. -
Aaaaaarrrrrrggggggghhhhhhhh!!!!!!
I was typing along and then all of the sudden my cursor disappeared! I can't find it. I've tried shutting down my Mac, but I can't do that because the box pops up when I hit the on/off button asking if I want to restart, sleep, cancel or shut down. I've tried hitting return. Nothing.
I've tried to force quit. Nothing.
I called Apple - it's a holiday.
I only bougth this Mac in late July. It took a while to download the new operating system. My track pad hasn't been working, I haven't been able to drag my fingers over it and scroll down. I'm pretty stupid, but the woman who normally handles my tech problems couldn't figure the track pad problem out either. There is a local guy who fixes Macs, but I've owned this for less than 90 days so it should be covered and I shouldn't have to pay for seeing this guy.
But now I'm losing at least a day's work. HELP! Thanks.Thanks guys (I'm using guys in a non-sexist way in case one or both of you are differently equipped).
My problem 71 is that I live 125 kms from the nearest Mac Store. And it's a holiday so I'm losing a day's work. The local guys who does repair Macs is great. But since I couldn't contact Apple I would feel obliged to pay him for his services.
I realize I am under the 90-day service period and I do plan to buy Apple Care, as I get close to the end of the 90s days. But the failing, it seems to me, in Apple Support is they it is built around you having access to your machine or the web. And if, like today, I couldn't access them then the service is moot.
I'm lucky in that I still have my old MacBook pro stuck in a closet in reserve.
I do appreciate you and WZZZ taking the time to help me out. -
I am trying to use the trial creative cloud software on a PC windows 8.1 - I've downloaded and removed Photoshop CC 2014 two times - every time I open the file it says there is a problem and it shuts down and closes. I can open indesign and maybe other apps but photoshop no. Any ideas?
I don't think I can access the crash report? Excuse the ignorant questions I'm about to make am a relative tech novice.
Soo - as mentioned every time I open photoshop it crashes - it just says there's an error and the program will shut down and if there's a solution windows will notify me. Then nothing...
I've tried to look in photoshop files for the detailed crash report & the system event viewer but cannot find a file with those names. I've also looked in the windows files for files with those names but cannot find them either - so I don't know where to look.
Any guidance would be great. -
I plugged my iphone in to my laptop to update it and the computer shut down right at the end. My phone now has the itunes symbol and an arrow asking me to plug my phone into itunes (I assume the laptop). It's frozen like that even when switched off. If I plug the connection into the laptop it's not recognising it now. HELP!
Hello there, xkatiex255.
The following Knowledge Base article should provide the steps for you to resolve your issue:
iOS: Unable to update or restore
http://support.apple.com/kb/HT1808
Thanks for reaching out to Apple Support Communities.
Cheers,
Pedro. -
SHUTTING DOWN IMAC WITH 10.9 & MBA issues
Anyone esle having these problems: NOTE ON ALL PRODUCTS
I AM HAVING ISSUES WITH MID 2011 iMac 21, 16g ram, shutting down with OS 10.9. Pinwheel truning but not shutting down.
I am also seeing the "spinning ball" when moving through different applications or pages within applciations that I had not seen on the previous OS.
Furthermore in regards to my portables; I have two 11" MBA, (mid 2011 4g ram & mid 2012 8g ram and unfortunatly this is not consistant) there seems to be a ghost image (or faint reverse image would better discribe it) of the desktop wallpaper (the universe which I prefer over the wave) on shutting down both of the portables. This did not happen under 10.8.5.
I spoke to Support yesterday who walked me through disk repair and repair permissions and restart in safe mode, however, this morning the iMAC (which was in sleep mode last night) would not start up to the log in from sleep or recognize my trackpad, this is the second morning this has been a problem. Shutting down still seems to be an issue with the imac.
These are defeinelty software issues that need to be addressed in the OS ASAP.
Any suggestion would be appreciated.I tried (on both user accounts):
1. Flushing all the caches using Onyx
2. Deleting the 'com.apple.desktop.plist' files.
3. Switching each user account to non-standard resolutions and back again.
The lack of the rotating cube effect is not the worst of it, as about 50% of the time I switch accounts I get an 'empty' desktop in the account I have just switched to, and I can only get the desktop icons to appear again by switching back and forth a few times. Extremely frustrating.
I am starting to think this is yet another bug in Mavericks or a problem with the graphic drivers for the new GTX 775 / 780 cards. -
my ipad mini is unable to shut down, nor can I get a message closed from the home screen
Try to reset the iPad:
Hold down the Sleep/Wake button and the Home button at the same time for at least 10 seconds, until the Apple logo appears.
Note: The data on your device will not be effected by this. -
S10e shutting down when moving the unit
It seems that the system is shutting down after moving the unit from its base. Crashes often.
Power problem? Require a motherboard change?Hi jharinstein,
The issue could be related to system board as you may get it check with the service center.
Best Regards,
Tanuj
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