Unable to sync or backup my iPad2 with the new iTunes. I keep getting the error ""iTunes could not back up the iPad because the backup was corrupt or not compatible with the iPad.". I've deleted all the old backups but still get this.

I'm totally frustrated by iTunes and don't know how to solve my problem. Like a lot of people on here I'm not able to sync or back up my iPad2 with my iTunes (version 10.4.1.10). I'm running Win 7 Ultimate 64 bit. My iTunes worked just fine until the 10.4.xx updates came out and since June I've not been able to back up or sync the iPad2.
When I connect and try to sync I get the error message, “iTunes could not back up the iPad because the backup was corrupt or not compatible with the iPad.”
I've deleted all the old backups so there are none on my system. I've deleted iTunes and re-installed the 64bit version several times but it has not made any difference. I've read and followed several suggestions on these boards about how to remove and reinstall everything but none have worked yet. I'm stumped here.

I had the exact same thing with my shuffle - same error message saying that it was corrupt so I restored it (wiping everything in the process) and the same message came up as soon as it reloaded. Thank god I didn't try it with my iPod or iPhone first. So many issues with this new version of iTunes!!!!!!!!

Similar Messages

  • HT204150 i have deleted all contacts in icloud but still have them on my iphone (which is backed up as well to iTunes) how can i restore the iphone data to the iCloud so it will resend it to my mac book and iPad?

    i have deleted all contacts in icloud but still have them on my iphone (which is backed up as well to iTunes) how can i restore the iphone data to the iCloud so it will resend it to my mac book and iPad? I have switched my iphone to airplane mode so it is not connected to the internet and so icloud can not wipe it at the moment.
    thanks roy

    There's a menu choice (I think under "Files") that lets you sync purchased items on a device back to itunes.  Look for that.
    iCloud does not store music.  If you want to do that you'd have to subscribe to itunes Match, but to get music to the match servers, you need the music in the itunes library on your computer.

  • Time machine is deleting all my old backups after moving to different iMac

    Hi - I had to move my data to a different machine and so I prepared a different iMac (early 2008). This is what I did:
    I booted into Snow Leopard from my DVD
    erased the HD
    installed SL 10.6
    booted into SL
    ran software update to upgrade to 10.6.8 (to get the App Store)
    installed Mountain Lion 10.8.2
    used Migration Asistant to restore all my data, apps, and settings from my time machine backup
    This all worked fine and at some point time machine asked me whether to inherit the time machine history. I confirmed this and all seemed fine until I noticed that time machine was backing for a long time and a lot of space was being freed on the time machine volume. I found that it was deleting all my old backups. Before I had data going back to 2010 but now I only have backups left from JAN 2012 onwards.
    After some searching I found the excellent Pondini time machine site and performed the actions under B6 ("Reconecting" to your backups):
    exxi:~ michael$ sudo tmutil inheritbackup /Volumes/tm2/Backups.backupdb/exxi
    Password:
    exxi:~ michael$ sudo tmutil associatedisk -a / /Volumes/tm2/Backups.backupdb/exxi/2013-02-03-150320/exxi_hd
    I restarted the backup after applying the command above but it still is deleting old backups. I tried the same comand by associating it with an older backup but still it keeps deleting my backups.
    What can I do to stop it from erasing all my backups?
    Cheers
    Michael

    Just found this info in the Backup dashboard widget:
    Starting manual backup
    Backing up to: /Volumes/tm2/Backups.backupdb
    Inheritance scan required for /, associated with previous UUID: [deleted]
    Event store UUIDs don't match for volume: exxi_hd
    Deep event scan at path:/ reason:must scan subdirs|new event db|
    First backup after disk inheritance for / - complete scan required
    Finished scan
    Found 839161 files (154.88 GB) needing backup
    188.83 GB required (including padding), 145.37 GB available
    Deleted backup /Volumes/tm2/Backups.backupdb/exxi/2012-03-04-160328 containing 2.25 GB; 147.63 GB now available, 188.83 GB required
    Deleted backup /Volumes/tm2/Backups.backupdb/exxi/2013-02-05-181442.inProgress/57E7F008-929C-4 DF8-B062-F034FEE7A606 containing 4 KB; 147.63 GB now available, 188.83 GB required
    Deleted backup /Volumes/tm2/Backups.backupdb/exxi/2013-01-07-112745 containing 130.8 MB; 147.76 GB now available, 188.83 GB required
    Removed 3 expired backups so far, more space is needed - deleting oldest backups to make room
    Deleted backup /Volumes/tm2/Backups.backupdb/exxi/2012-03-11-191620 containing 2.08 GB; 149.86 GB now available, 188.83 GB required
    Removed 4 expired backups so far, more space is needed - deleting oldest backups to make room
    Backup deletion was canceled by user
    Deleted 4 backups containing 4.46 GB total; 149.86 GB now available, 188.83 GB required
    Backup date range was shortened: oldest backup is now Mar 31, 2012
    Backup canceled.

  • I aam not allowed to send emails due to a message that says I have exceeded the storage limit on my mailbox. I have already deleted all old stuff but still get the message

    I am not allowed to send emails due to an error message that says I have exceeded the storage limits in my mailbox. I have already deleted all old mail, sent mail, etc. but still get this message. Please help!!

    Firefox doesn't do email, it's a web browser.
    If you are using Firefox to access web mail, you need to seek support from your service provider or a forum for that service.
    If your problem is with Thunderbird, see this forum for support.
    [http://www.mozillamessaging.com/en-US/support/]
    or this one
    [http://forums.mozillazine.org/viewforum.php?f=39]

  • Why does iTunes not back up my iPhone, it says it is corrupt or not compatible with the iphone

    iTunes could not back up the iPhone. the backup was corrupt or not compatible with the iPone.
    Delete the backup for this iPhone, then try again.
    my latest back up 11.23.11.
    I restored this iPhone4 on that date, but still I have the problem?

    Same thing happened to me. !!00 photo of my daughter and me (plus alot of other video/photo from the past 3 yrs. Not happy with Apple at all right now

  • Since loading Itunes update my Itunes takes about 3 to 4 minutes to load and then when it loads it freezes for about 3 minutes and then unfreezes. This happens with every restart. I've have deleted and reload four times but still get the same  results. t

    Question: I've have upadated to the latest Itunes software but since doing so I've have had nothing but problems and yes
    I have unloaded and reloaded at least 4 times. Now when I try to open Itunes using the short cut on the desk top it takes about 4 minutes or longer for the Itunes to start and then it freezes for about another 2 to 3 mintues and then starts. This happen everytime I try to open Itunes now. I even deleted Itunes from my hard drive and put it on my SSD to see if it would work and still nothing. I've always been pretty good at sloving my problems. But this one has me stumped. Is there anyone who as had this problem that would be willing to help me out. Router25. P.S. It only happen with this one application of software. Everything else loads up fast. This comput is about 1-1/2 years old. Most people would love to have this computer. 9 out of 10.  Please help me someone. I ready have a grey beard and it getting grayer.

    Restore from backup.  If the issue continues, restore as new.

  • My macbook won't shut down.  Had MacDefender and followed all instructions for removal but still get told can't shut down cause their processes are running.  Any suggestions?

    I followed all directions and quit all processes, emptied trash etc.  When I try to shut down I get pop-ups telling me apps are running even though I quit them.  I can't install upgrades because I can't shut down.  Doing a hard reboot doesn't help at all.  Any suggestions?

    If any of the apps won't quit on you in future, try ti kill them in Terminal:
    killall Finder
    then hit enter
    If you don't know the official app name (how OS SX sees it), go to COMMAND_OPTION_ESCAPE and see the official name in the running app list.
    The power button method above works 100%, but will bypass saving of session states for all services, so your OS X could be unstable after reboot and won't remember some settings you had prior to shuting down. Use it only as a last resort.

  • Time capsule deleted all of my backups

    so i clean installed my laptop and was maunally restoring all the files and i had done all that except for my photo library. and for some reasons when my laptop was backing up it deleted all my old backups and i can't restore my photo library!
    It essential that i have these photos as not only are they personal memories as well as work and if i don't have them i will lose my job!
    please help.

    When you erase your internal HD, it's treated as a different drive (unless you use one of the Apple utilities to put your data back).
    The backups may still be there, but as if they're from a different drive, even if it has the same name.  Try the procedure in #E3 of Time Machine - Troubleshooting.

  • If I delete a backup icon for an old iPhone on my iPad will it delete all the photos saved from that phone in my iCloud??

    If I delete a backup icon for an old iPhone on my iPad will it delete all the photos saved from that phone in my iCloud??

    Welcome to the Apple Community.
    It won't affect any photos in photo stream but any photos within the back up itself will go.

  • I am trying to sync my itunes with my ipod, but when I get to step 3 of syncing, it stops. Also, I deleted all the songs on my ipod, and when I go to my music in my ipod the songs are all still there and in a grey color and I'm not able to select them.

    I am trying to sync my itunes with my ipod, but when I get to step 3 of syncing, it stops. Also, I deleted all the songs on my ipod, and when I go to my music in my ipod the songs are all still there and in a grey color and I'm not able to select them. How do I completely clear my ipod music, and how can I solve the syncing problem?

    Sync works the same way it always has, connect the device, select the content desired to sync and sync.
    All the media should be in iTunes already, iDevices are not and have never been backup devices.
    If this is a new computer, move the content from the old computer to the new computer.

  • When I sync my ipod classic with iTunes it deletes all the music on my ipod

    Hi everyone, I have an ipod classic 160GB and when I try to sync it with iTunes to put things like TV shows ect it deletes all the music off of my iPod (which is over 400 songs) so I have to put it all back on using another program and then when I try to use iTunes again it deletes everything. Sometimes when I put podcasts on it just deletes the music but not the podcasts, or it'll decide to the opposite. Recently it deleted all of my music and videos and just left the podcasts.
    Your help is greatly appreciated,
    thank you

    Hello qz0rz213,
    It would seem that iTunes has encountered or developed an issue in the process of trying to sync photos to your device. The best place to start would be removing the iPod Photo Cache (thus allowing for a new version to be created).
    Note: Deleting this folder will not remove the original images from your library.
    iTunes: Understanding the iPod Photo Cache folder
    http://support.apple.com/kb/TS1314
    If the issue is not resolved by removing the iPod Photo Cache, the following article goes into further steps that can both help you determine the source of this trouble and eliminate it.
    Symptoms
    In certain situations, iTunes may display an alert or may be unable to sync photos to an iPod or iOS device. Examples include:
    After updating iOS, iTunes displays an alert that there is not enough room to sync photos
    This error appears: "The iPhone/iPod touch '[device name]' cannot be synced. The required file cannot be found."
    This article outlines steps to resolve these issues.
    iTunes: Unable to sync photos
    http://support.apple.com/kb/TS3697
    Cheers,
    Allen

  • When I plug in my iPhone to my mac it doesn't sync the music and when I try to sync the music is says that it is with another library and will delete all the songs on my phone to put the ones from my computer on it.

    Whenever I try to sync my phone with my computer it won't automatically sync my new music from my computer to my phone. When i select it to sync it says that it is going to delete all the music off my phone because its already with another device (or something along those lines) but I use my itunes from my computer to my phone. Does anyone know how I can fix this so it will sync. Will all the songs on my phone be on my computer so it won't matter if it deletes them off of my phone?

    In the course of your troubleshooting to date, have you worked through the following document?
    iOS: Device detected but not identified properly on iTunes for Windows

  • Please help! I synced my iphone 5 with itunes and it deleted all the current information I had on it and restored all info from my iphone 4.  Can I recover the info I already had on my iphone 5?

    I have had my Iphone 5 for a little while now and today I connected it to Itunes to download a movie to my phone.  I thought I had to restore the phone so I restored it back to my iphone 4.  I deleted all the new ringtones I just bought and I lost all photos and notes I had on my iphone 5.  Is there a way to unsync?? Is there a way to recover what I lost.  I downloaded wondershare but I can't recover from an Iphone 5 and I hadn't synced the iphone 5 with itunes until today but again i restored it back to iphone 4 data.

    It can not do that all by itself.
    When you plugged it in, iTunes said 'Oh goody! You got a new phone! Would you like to make it just like your old phone?'...
    You explicitly said 'Yes'.
    You can't undo that.
    No backup of the current state of the new phone was made. It was wiped and the last backup of your old phone was restored to it.
    Anything you had on the new phone is gone.

  • I want to use an iPad of another person with my own Apple ID but I want also delete all the old apps of the another person

    I want to use an iPad of my mum with my own Apple ID which I have but I want also delete all the old apps of my mums

    Look at this link.
    Giving your former iPad to a spouse or family member: the quick guide
    http://www.tuaw.com/2012/03/17/giving-your-former-ipad-to-a-spouse-or-family-mem ber-the-quick/
    What to do before selling or giving away your iPhone, iPad, or iPod touch
    http://support.apple.com/kb/HT5661
    Find My iPhone Activation Lock: Removing a device from a previous owner’s account
    http://support.apple.com/kb/ts4515
    Buying or Selling a Used iPhone or iPad Running iOS 7? Read This First!
    http://www.makeuseof.com/tag/buying-or-selling-a-used-iphone-running-ios-7-read- this-first/
     Cheers, Tom

  • How do I delete all the imported (not synchronized with itunes) photos on my ipad ?

    how do I delete all the imported (not synchronized with itunes) photos on my ipad ?

    Depending on how many photos there are, you can do it diretly on the iPad via the trashcan icon in the top right corner if viewing the photos in full screen, or via the icon of the box with the arrow coming out of it in thumbnail view and selecting the photos to delete (there is no select all option).
    Or you can connect the iPad to your computer and do it via Windows Explorer on a PC by selecting the photos and pressing delete, or on a Mac iPhoto/Aperture should have a delete option at the end of their import dialogues.

Maybe you are looking for