Unable to sync TX calendar with Outlook 2003 (Windows XP)

Last week I noticed that random past diary entries were gradually disappearing from my TX with each Hotsync without me changing any settings or receiving any error message. They went 1st from Outlook on my PC but remained on my TX and then all non-recurring anniversaries pre-2008 disappeared from my handheld too.  Future events were fine though.
 We contacted Palm Live Chat twice but got nowhere.  They couldn’t retrieve the lost data; tell me why it had happened or what to do to stop it happening again.  I was quite upset because I’d lost 5 years’ diary entries and then annoyed when I scrolled through the help forums and saw how many people were experiencing similar problems. 
 Luckily, I managed to find an old version of my calendar up to last summer in Palm Desktop on our laptop.  So we copied it over to the PC via a memory stick, changed the PIM conduit temporarily and synced the TX with Palm Desktop (version 4.2), making sure the HS icon was customised to synchronise the calendar files.  But what it did instead was overwrite the calendar on the TX with that from Palm Desktop, effectively wiping all calendar entries from last summer off the handheld – including all my future plans.
 In an attempt to get these back, we changed the PIM conduit back to sync with Outlook and tried again.  Now everything has come to a total standstill.  Luckily, my calendar events from this year and the future are still in Outlook but it won’t now sync with my TX at all.  When I try to HS, the TX seems to do a soft set and reboot itself back to the factory date & time setting page.
 We have also tried:
·                      Disabling Windows Automatic Updates before performing a Hotsync
·                      Running the repair feature in Office 2003
·                      Running DBFixIt 
 None of that has thrown up any errors and I have got myself in an increasingly desperate tangle.  The latest HS log is below and it looks as if I’ve probably duplicated lots of files I shouldn’t have by desperately swapping between Outlook and Palm desktop (take a deep breath – it’s huge ….)  Can anyone please help me?  I’m so fed up about this.
HotSync operation started for ***** on 08/25/08 13:40:42
OK Expense
OK Quick Install
OK VersaMail
AddIt Manager Conduit processing transactions
AdditDV - Processing Transactions No Transactions Detected
AdditDV - Retrieving Files No Resources To Retrieve
AdditDV - Installing Files No Files To Install
AdditDV - Updating Databases
AddIt - Processing Transactions No Transactions Detected
AddIt - Retrieving Files No Resources To Retrieve
AddIt - Installing Files No Files To Install
AddIt - Updating Databases
AdditSystem - Processing Transactions No Transactions Detected
AdditSystem - Retrieving Files No Resources To Retrieve
AdditSystem - Installing Files No Files To Install
AdditSystem - Updating Databases
OK Note Pad
Outlook Notes
- Fast Sync
OK Outlook Notes
OK Media
OK Documents To Go
Outlook Calendar
OLERR:0D-0034
OLERR:0D-0026
OLERR:0D-0006
OLERR:0D-0004
OLERR:0D-0001
- Fast Sync
Outlook Calendar synchronization failed
OLERR:15-0002
OLERR:06-0001
Outlook Contacts
- Fast Sync
OK Outlook Contacts
Outlook Tasks
- Fast Sync
OK Outlook Tasks
- Installed file: C:\Program Files\Palm\AlexanS\backup\-_Getting_Started_Tips_-​1_PDB.PDB
- Installed file: C:\Program Files\Palm\AlexanS\backup\-_Getting_Started_Tips_-​_PDB.PDB
- Installed file: C:\Program Files\Palm\AlexanS\backup\1-Get_Started_PDB.PDB
- Installed file: C:\Program Files\Palm\AlexanS\backup\2-Sample_File_PDB.PDB
- Installed file: C:\Program Files\Palm\AlexanS\backup\ADD050SData.PDB
- Installed file: C:\Program Files\Palm\AlexanS\backup\ADD050VData.PDB
- Installed file: C:\Program Files\Palm\AlexanS\backup\AddIt-Content.PDB
- Installed file: C:\Program Files\Palm\AlexanS\backup\AddIt.PRC
- Installed file: C:\Program Files\Palm\AlexanS\backup\AdditDV.PRC
- Installed file: C:\Program Files\Palm\AlexanS\backup\AdditMyPalm-Content.PDB
- Installed file: C:\Program Files\Palm\AlexanS\backup\AdditShop-Content.PDB
- Installed file: C:\Program Files\Palm\AlexanS\backup\AdditSystemSData.PDB
- Installed file: C:\Program Files\Palm\AlexanS\backup\AddItVault.PRC
- Installed file: C:\Program Files\Palm\AlexanS\backup\AddIt_data.PDB
- Installed file: C:\Program Files\Palm\AlexanS\backup\AddIt_newstips.PDB
- Installed file: C:\Program Files\Palm\AlexanS\backup\AddressCitiesDB.PDB
- Installed file: C:\Program Files\Palm\AlexanS\backup\AddressCompaniesDB.PDB
- Installed file: C:\Program Files\Palm\AlexanS\backup\AddressCountriesDB.PDB
- Installed file: C:\Program Files\Palm\AlexanS\backup\AddressStatesDB.PDB
- Installed file: C:\Program Files\Palm\AlexanS\backup\AddressTitlesDB.PDB
- Installed file: C:\Program Files\Palm\AlexanS\backup\BFViewer.PRC
- Installed file: C:\Program Files\Palm\AlexanS\backup\Blazer_Bookmarks.PDB
- Installed file: C:\Program Files\Palm\AlexanS\backup\Blazer_Cookies.PDB
- Installed file: C:\Program Files\Palm\AlexanS\backup\Blazer_Field_Autofill.PD​B
- Installed file: C:\Program Files\Palm\AlexanS\backup\Blazer_Find_Autofill.PDB
- Installed file: C:\Program Files\Palm\AlexanS\backup\Blazer_URL_Autofill.PDB
- Installed file: C:\Program Files\Palm\AlexanS\backup\BtExgLibDB.PDB
- Installed file: C:\Program Files\Palm\AlexanS\backup\CalculusDB.PDB
- Installed file: C:\Program Files\Palm\AlexanS\backup\CalendarLocationsDB-PDat​.PDB
- Installed file: C:\Program Files\Palm\AlexanS\backup\CardEngine_Library.PRC
- Installed file: C:\Program Files\Palm\AlexanS\backup\CarrierProfiles2.PDB
- Already exists: C:\Program Files\Palm\AlexanS\backup\ConnectionMgr50DB.PDB
- Installed file: C:\Program Files\Palm\AlexanS\backup\dbFixit.PRC
- Installed file: C:\Program Files\Palm\AlexanS\backup\FavoritesDB-Fave.PDB
- Installed file: C:\Program Files\Palm\AlexanS\backup\Graffiti_ShortCuts_.PRC
- Installed file: C:\Program Files\Palm\AlexanS\backup\Keyboard.PRC
- Installed file: C:\Program Files\Palm\AlexanS\backup\locLCusLocationDB.PDB
- Installed file: C:\Program Files\Palm\AlexanS\backup\locLDefLocationDB.PDB
- Installed file: C:\Program Files\Palm\AlexanS\backup\MA_Council_meeting_repor​t__PDB.PDB
- Installed file: C:\Program Files\Palm\AlexanS\backup\midataidcache.PDB
- Installed file: C:\Program Files\Palm\AlexanS\backup\MMIDCache0.PDB
- Installed file: C:\Program Files\Palm\AlexanS\backup\MMIDCache1.PDB
- Installed file: C:\Program Files\Palm\AlexanS\backup\MMIDCache2.PDB
- Installed file: C:\Program Files\Palm\AlexanS\backup\MMIDCache3.PDB
- Installed file: C:\Program Files\Palm\AlexanS\backup\MMIDCache4.PDB
- Installed file: C:\Program Files\Palm\AlexanS\backup\MMIDCache5.PDB
- Installed file: C:\Program Files\Palm\AlexanS\backup\MMIDCache6.PDB
- Installed file: C:\Program Files\Palm\AlexanS\backup\MMIDCache7.PDB
- Installed file: C:\Program Files\Palm\AlexanS\backup\MMUpgrade.PRC
- Installed file: C:\Program Files\Palm\AlexanS\backup\MultiMail_Attachments.PD​B
- Installed file: C:\Program Files\Palm\AlexanS\backup\MultiMail_Disconnected.P​DB
- Installed file: C:\Program Files\Palm\AlexanS\backup\MultiMail_Messages.PDB
- Installed file: C:\Program Files\Palm\AlexanS\backup\NetworkDB.PDB
- Installed file: C:\Program Files\Palm\AlexanS\backup\NetworkProfiles2.PDB
- Installed file: C:\Program Files\Palm\AlexanS\backup\PhoneRegistryDB.PDB
- Installed file: C:\Program Files\Palm\AlexanS\backup\PMHDB.PDB
- Installed file: C:\Program Files\Palm\AlexanS\backup\PMNDB.PDB
- Installed file: C:\Program Files\Palm\AlexanS\backup\psysLaunchDB.PDB
- Installed file: C:\Program Files\Palm\AlexanS\backup\Queries.PDB
- Installed file: C:\Program Files\Palm\AlexanS\backup\Sample_-_Golf_and_Fitnes​s1_PDB.PDB
- Installed file: C:\Program Files\Palm\AlexanS\backup\Sample_-_Golf_and_Fitnes​s_PDB.PDB
- Installed file: C:\Program Files\Palm\AlexanS\backup\Sample_-_Home_Purchase1_​PDB.PDB
- Installed file: C:\Program Files\Palm\AlexanS\backup\Sample_-_Home_Purchase_P​DB.PDB
- Installed file: C:\Program Files\Palm\AlexanS\backup\Sample_-_Travel_Informat​io1_PDB.PDB
- Installed file: C:\Program Files\Palm\AlexanS\backup\Sample_-_Travel_Informat​io_PDB.PDB
- Installed file: C:\Program Files\Palm\AlexanS\backup\Saved_Preferences.PRC
- Installed file: C:\Program Files\Palm\AlexanS\backup\SmsDB.PDB
- Installed file: C:\Program Files\Palm\AlexanS\backup\Super_Solitaire_Saved_Ga​mes.PDB
- Installed file: C:\Program Files\Palm\AlexanS\backup\System_MIDI_Sounds.PDB
- Installed file: C:\Program Files\Palm\AlexanS\backup\VaultDeviceList.PDB
Restore synchronization failed
Protocol Error: File already exists. (400B)
HotSync operation completed on 08/25/08 13:41:38
Post relates to: Palm TX
Post relates to: Palm TX

Problems with a calendar sync in Outlook can generally be traced to a corrupt appointment at some time. It can happen from a shutdown in Outlook or any number of other reasons. If you can remember when the trouble began, see if you can locate an appointment on that day. You can also try and reset the sync history in iTunes, and can also run scanpst.exe and troubleshoot your Outlook file.
I've used every version of Outlook since 2000 and have been able to trace this issue a couple of times to an appointment that has a recurring setting. You can change the view of your appointments and list them. When you do that, you may be able to locate an appointment that doesn't look right. I had to print out all of my appointments once and then reenter them. Luckily I didn't have that many, so it didn't matter. Again, this is usually something corrupt in the Outlook file that will make the problem appear, and since everything else in Outlook is syncing except the calendar, that is the place to look.

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    Outlook2013.jpg ‏72 KB
    Outlook.jpg ‏87 KB

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