Unable to turn on file sync in Creative Cloud App on Mac

I open prefs, click on 'file', click on 'on', close, return to menu and it shows file sync is off again. will not stay on.

File Sync Links that may help... all the links I have, since I don't know your specific problem
-https://forums.adobe.com/community/creative_cloud/host_sync
-http://helpx.adobe.com/creative-cloud/help/sync-settings.html
-http://helpx.adobe.com/creative-cloud/kb/arent-my-files-syncing.html

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Sign in, activation, or connection errors | CS5.5 and later
Mylenium

Creative cloud app for mac has no apps in it after update

creative cloud app for mac has no apps in it after update "Download Error" I have already tried quitting and reopening and restarting.

Hi CORP Lab,
You can surely try the steps suggested by kglad and also if you can please share a screen shot of the error message ? When you try and login to the Creative Cloud Desktop Application , what is the message that you are getting ?
Cheers,
Kartikay Sharma

I am unable to turn on file sync

I have turned on 'file sync' from preferences, yet when I click on the gear icon, it says "File Sync is turned off".

Please try the suggested workaround on this thread: Re: Sync folder can't be activated
--Elba

Does the Creative Cloud app on Mac have to launch at login to check for updates?

I don't really care to have the Creative Cloud app on my Mac running all the time. I don't use any of the features for it other than to update apps.
If I UNcheck "Launch at login"....will I still get notified of updates?
-Kevin

I certainly didn't have the Application Manager running all the time in CS6. Adobe must have had a background process checking for updates because in CS6 where there was an update, I would get the update icon in my menubar.
What I'm wondering now is.....does CC have a similar process that will notify me of updates? I don't want to have to manually launch the Creative Coud app just to check.
-Kevin

Can't re-install apps using creative cloud app on mac osx 10.7.5

I uninstalled all apps by dragging them into the trash.
now I want to reinstall
but the creative cloud app says "up to date"
how can I refresh it so that it looks on my HD?

Hi mike334411,
Please follow the mentioned kb: http://helpx.adobe.com/creative-cloud/kb/aam-lists-removed-apps-date.html and try to install the software.
Kindly let us know whether it worked.
Regards,
Romit Sinha

Adobe creative cloud app can't complete the installation

I just downloaded adobe creative cloud app for mac, then i open it, but it can't be completed the download or the installation
this picture
after this step it canceled automatically!!
please any help..

Please read, and reply back here with information https://forums.adobe.com/thread/1499014
-try some steps such as changing browsers and turning off your firewall
-also flush your browser cache so you are starting with a fresh browser
http://myleniumerrors.com/installation-and-licensing-problems/creative-cloud-error-codes-w ip/
http://helpx.adobe.com/creative-cloud/kb/failed-install-creative-cloud-desktop.html
or
A chat session where an agent may remotely look inside your computer may help
Creative Cloud chat support (all Creative Cloud customer service issues)
http://helpx.adobe.com/x-productkb/global/service-ccm.html

Why can't I turn on File and Font Sync in Creative Cloud?

Why can't I turn on File and Font Sync in Creative Cloud?

I'll send an email to that as well but the same issue occurs with file sync. I have this on my personal account but not our CC for teams accounts.
These are what I see when I click those tabs in my Creative Cloud window.
Any help would be appreciated.
Thanks

How do I fix "File Sync - Unable to turn on iDisk syncing. Please try again later."

When I turn on my MacBook Pro, I get the message "File Sync - Unable to turn on iDisk syncing. Please try again later." I also get the message when I click on Mobile Me in System Preferences. I also get it when I try to open a Numbers file from my Drop Box files. When I click on iCloud in System Preferences and click on the Manage button, System Preferences freezes, and I must force quit it.
This has been going on for a long time. I have a Mac Desktop, and everything seems to be working perfectly. As far as I know all of my files remain synced.

iDisk died with MobileMe. It is no longer active, so it will not sync anymore. You can turn iDisk syncing off in your System Prefernces or update to Mountain Lion and the MobileMe section will be gone for good.

CoreSync.exe blocks all network traffic while (slowly) syncing my Creative Cloud files

Hello folks,
Since the latest Creative Cloud update (I'm using version 1.9.0.465 as of this writing), I've been unable to successfully sync my Creative Cloud Files folder.
First things first, as other forum users have posted elsewhere, when the update installed itself, my Creative Cloud Files folder was moved from my chosen location to its default location (C:\Users\MyUserName) and I've been unable to put it back where I wanted it.
However, more pressingly, I noticed that every time I booted my computer, neither my wife nor I were able to access the Internet. After a couple days' trial and error I realized that Creative Cloud was trying (unsuccessfully) to sync about seven files (totaling about 750MB) to the cloud, and anytime the sync was actively working, my network access was completely blocked. Even the Creative Cloud desktop app itself couldn't access the Internet to authenticate my apps or Typekit fonts.
I have managed to get much smaller files (1MB, 5MB, up to 15MB) to sync successfully, however this takes a really long time, and no one on my network can manage to load a web page on their device until the sync is complete.
Right now I've got syncing paused, and everything on my network is working fine.
For some additional info, I've attached a screen grab of my Networking tab from Task Manager:
The big spikes in that graph are me and my wife loading up tons of web content-- YouTube videos, a million tabs of who-knows-what, all acting normally. Then I hit Resume on CC's sync operation, my activity line clamps way down, and no one can load any Internet content anywhere. After that, I released my computer's IP address from the command prompt, at which point Creative Cloud Desktop returned a connection failure, and I quit the app. When I renewed my IP address, I noticed our network access was still blocked, even though Creative Cloud was not running. I traced the problem back to CoreSync.exe, which had continued running even after I'd quit Creative Cloud. The moment I ended the CoreSync.exe process, everything was back to normal... until I restarted the Creative Cloud app, which in turn restarted CoreSync.exe. It was only after pausing CC's sync operation that we were able to use the Internet again.
So! To sum up, here are my two issues:
Syncing is entirely broken, and prevents everyone on my network from using the Internet while CC spins its wheels.
For some reason, following the same update, I'm unable to change the location of my Creative Cloud Files folder.
Some things I've tried:
Uninstalling & reinstalling the Creative Cloud Desktop app-- no change
Clearing my archived files on creative.adobe.com in case there was some weird argument happening between my live/syncing files and my archived files-- no change
Manually adding CoreSync.exe to my Windows Firewall whitelist-- no change
Finally, I can recreate this issue on my second computer, running the same version of Creative Cloud but running off wireless instead of Ethernet. Same symptoms-- feed it a file to sync, and everyone's Internet access is gone until the sync operation [eventually] finishes.
I'm completely stumped and very frustrated. I rely heavily on CC's file syncing feature, and as it's the only cloud storage product I'm actually paying for, I'm not willing to abandon it for another service like DropBox. I'm willing to try just about anything-- and in the meantime I'm just wishing Creative Cloud Desktop app updates weren't compulsory; the last build I'd installed here was working perfectly fine.
My basic system specs in case it's helpful:
Windows 7 Professional x64 SP1
2x Intel Xeon E5-2670 @ 2.6GHz
64GB DDR3 RAM
nVidia Quadro 4000
Any insights would be incredibly appreciated! Thanks in advance.

Heyo Dave,
Thanks so much for your reply and suggestions. Here's what I've discovered after some more noodling.
I'm no networking guy, but I can't seem to find anything about my modem or router that would explain why my upstream traffic is being throttled using CC-- especially since it's all the same hardware I was using last week before I updated CC.
In addition, I've tried test uploading a couple of files using DropBox, Google Drive, and WeTransfer.com, and neither process interrupts Internet use on my network.
With all that said, I did go in and pull back my Transfer Speed settings in CC from Maximum to Low, and that made a big difference! Syncing continued to work, and our other network requests were working just fine. I managed to get my upload speed set as high as Medium; High and Maximum both kill my network within seconds of being set.
So I'm not sure what was done to the CC application in this release to supposedly enable us to "Sync Files and Fonts faster" (from the release notes), but whatever it is, it's got my uploads capping at 100Kbps (compared to a minimum 350Kbps using Google Drive) unless no one in my home wants to check their email for the next hour. That's a significant bummer for me, as my After Effects projects regularly swell to ~50MB toward the end of a project.
I'd like to submit a big report here, since really the only variable at play in this situation was the Creative Cloud update. However, unfortunately it looks like the bug report form is down... I'll have to try again later.
In the meantime, if there are any other suggestions for experiments I can run on this beast, I'm happy to oblige and report back in case other folks with similar issues can get some relief!
Thanks again,
Jared

Yet another user unable to sync to Creative Cloud

I am the administrator of a 6-member team using Creative Cloud for Teams. We have one user who is unable to sync their files. Constant "server error". I have wiped their machine clean, reinstalled OS X Mavericks and Creative Cloud apps. However, still running into the same error. It doesn't appear anyone at Adobe is responding to the posts regarding this issue. Its bad enough you can't even share folders with other members of your team as promised. But not even being able to backup your files is totally rediculous.
I EXPECT A RESPONSE FROM SOMEONE AT ADOBE CLOUD SUPPORT TODAY.
My CoreSync log is available here --> https://www.dropbox.com/s/85xrgv138yhm69i/CoreSync-2014-02-09.log.zip
Regards,
Todd Garvin

OK, I've narrowed it down to 3 Project Folders that are causing the entire Creative Cloud Files sync to bomb. The first project folder had a "space" at the end of the folder name. Once I removed the space, the sync worked. On the second project, I've got 90% of the job to sync. I've got 10% more to move into the Creative Cloud Files folder. If that bombs, then I'll start looking at each file to see if there is anything strange in the name that is keeping it from syncing.
What's really frustrating is the fact that ONE file name problem causes the entire Creative Cloud Files sync to die with a server error. Why not just have the troubled file not sync without stopping the entire process. Plus, why not say "Hey, the sync bombed because of a problem with "this" file.
This syncing process is a mess and definately NOT a safe backup solution for files.
Regard,
Todd Garvin

Can't turn on file syncing?

I thought I would try out the new market today and chose a file to download. It gave me an error saying I need to turn on File Syncing. I have tried to do this in the Preferences pane of the Creative Cloud desktop app and on the Files pane of the app (choose Assets in the main navigation and then Files, and press the big blue Start Syncing button). A little spinning wheel animation shows for a while and then the pane returns to that same state with the big "Start Syncing" button at the bottom.
Whatever I do, File Syncing is still turned off if I click on the little gear icon in the app. I tried selecting a custom folder to sync to, but that didn't help.
I'm not getting any error message at all, and I can see the Market item if I look at creative.adobe.com/files, but I can't find any way to bring the item onto my computer or use it.
I am able to use Typekit without any problems.
Any help would be great! I have no idea what I've doing wrong. This is on an iMac, OS 10.9.4, everything up to date in Creative Cloud.

Just found another very helpful post from Ben Mordue with the solution:
* Quit the Creative Cloud Desktop app
* In terminal, type:
rm ~/Library/Application\ Support/Adobe/CoreSync/options.tix
When you relaunch the CC desktop app, and press the Start Syncing button, it should work.

Syncing Files on the Creative Cloud

Hi
I'm having problems syncing my files on the Creative Cloud using the desktop App.
All my files on my main computer at work are fine and access is all good. The problem is when I get home and want to work I can't access the files on my laptop. They are not all there. There seems to be some of the folders but some of them have no files in them and there are alot of files missing.
Can you suggest any remidies to fix this.
Cheers
Rachel

I also need to know what to do
Have a syncing problem as well can you share your insight
Best
Tine

Our team cannot see shared and sync'd files in our Creative Cloud account. How can we fix this?

The team members are logged in, have loaded a test file in the Creative Cloud Files directory, uploaded them to the Cloud and made the files public, but we cannot see them in the web browser under "Creative Cloud Files".
The files seem to be there because we can send an email with a link to the files and can see them through the linke, just not in the browser.
What might we be doing wrong?

Folder sharing is not available yet. It is being worked on.
So currently a file is owned by one Adobe ID. That Adobe ID can create a public sharing link to that file. Anyone can access this link whether or not they are signed in with an Adobe ID.

I'm getting conflicting files in my Creative Cloud files folder

Hi, I need some help understanding what is happening with the sync feature in creative cloud.
I'm currently working on a project from the office, leave work come home and work again at night with the same file.
My understanding is that I will be working on the same file because cc will sync the file to the last saved version. But instead I'm having the original file and another 2-3 version of the file with (Conflicted copy from %COMPUTERNAME% on 2013-11-01) added to the name.
The problem is that you have to search and make sure you are working on the last version of the file, in addition to the confusion, risk and the hassle of renaming files.
Can I fix this with some setup? am I doing something wrong or this is an Adobe problem??
Please any help is appreciated

Make sure you signed in with same email address on your Computer, website and Ipad.
To check
Open Creative Cloud App and Click Gear icon on the top Right corner, then open preferences.
Click on accounts.
Also make sure you have enough space in your cloud account
If the email address is same then check.
http://helpx.adobe.com/creative-cloud/kb/arent-my-files-syncing.html
http://helpx.adobe.com/creative-cloud/kb/creative-cloud-connection-known-issues.html
Creative Cloud desktop app | Unable to turn-on File sync

Unable to turn on file sync in Creative Cloud App on Mac

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