Unable to update Apple TV software

Over the last two days I have tried unsuccesfully many time to update my Apple TV software. I purchased the product in 2012 so either have version 2 or 3. Any help would be appreciated.

Welcome to the Apple Community.
If your problem persists get yourself a micro USB cable (sold separately), you can restore your Apple TV from iTunes:
Remove ALL cables from Apple TV. (if you don't you will not see Apple TV in the iTunes Source list)
Connect the micro USB cable to the Apple TV and to your computer.
Reconnect the power cable (only for Apple TV 3)
Open iTunes.
Select your Apple TV in the Devices list, and then click Restore.
(You may already have a micro USB cable if you have a camera or other digital device)

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Just updated apple tv software and now can't connect to itunes

Can't sign into to itunes after updating apple tv software. Keeps saying that it connect to server and to try again later.

does it work if you connect it to ethernet ?
have you tried to restore the firmware by connecting it by usb to a computer and use itunes to restore the firmwarE?

Trying to update Apple TV software, but keep getting "update was not successful" message--what gives?

Trying to update Apple TV software, but keep getting "update was not successful" message--what gives? Definitely have wifi connectivity.

If your problem persists get yourself a micro USB cable (sold separately), you can restore your Apple TV from iTunes:
Remove ALL cables from Apple TV. (if you don't you will not see Apple TV in the iTunes Source list)
Connect the micro USB cable to the Apple TV and to your computer.
Reconnect the power cable (only for Apple TV 3)
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Unable to update my mac software

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Use the Apple Menu > Software Update to install updates, not using downloads from Apple's site as thats for special cases.
If your still having issues, then run through this list of fixes
..Step by Step to fix your Mac
Why is my computer slow?
Diagnosing network issues
https://discussions.apple.com/community/notebooks/macbook_pro?view=documents#/?p er_page=50

Unable to update Apple TV

Got an Apple TV yesterday. Everything is working except that I am unable to update it. Keep getting the message that "Unable to download update". Anyone know what might be wrong?

Same as that to the day. Version 4.2 (2060)
I have seen some earlier posts (from 2008!!) which suggested some serious software tinkering.
I will watch your replies with interest and hope it can be rectified easier than what was suggested 3 years ago.
It must not be a common issue, so few posts.
I registered my serial number in the hope that this might release the update but not so far.
Brilliant piece of kit. isn't it, though.
Cheers.

HT1600 Apple TV update unsuccessful, how to update Apple TV software

Apple TV update unsuccessful, how to update Apple TV software

Hi (Bonjour)!
Same problem here, the Apple TV 3rd gen. has suggested an update, but despite the complete download, the process failed on the second step(progress bar) and I've got an "connect to iTune with micro USB cable" splash screen, no white LED on ATV.
I've connected the ATV unit to my "up to date for all soft" 2013 iMac, and I've got the restore Apple TV dialog. The download completes, but the update process failed with an "1611 error" warning. It seems that his error is related to virus protection software. But... I do not use any virus protection software... so I can't apply any suggested workaround to solve the problem.
I've now a dead box Apple TV.
Bad, bad move when selecting "apply update" on a pretty usable ATV.
Michel Boissonneault

I have been unable to update my ipod software. I continue to get error message number (-1). I have followed all sugesstions

I continue to get an error message when I attempt to update my ipod software. the error number is (-1) I followed the suggestions made on the help pages

Hello PLT1nyc,
I'm sorry to hear you are having this issue with your iPod touch. If you continue to have issues with an error when you try to update your iPod, you may find the troubleshooting steps outlined in the following articles helpful, up to and including contacting Apple Support directly if necessary (apologies if you have already seen them):
Resolve iOS update and restore errors in iTunes - Apple Support
Get help with iOS update and restore errors - Apple Support
Sincerely,
- Brenden

TS1741 Updated Apple TV software, now getting picture with a USB and iTunes

I updated my Apple TV software and now I am getting a picture with back of the Apple TV and a USB wire going towards the iTunes symbol. What do I do?

it's trying to tell you to connect it using a microUSB cable to a computer and use itunes on the computer to restore the firmware

I am unable to update my itouch software

When I am trying to update my Itouch software, I am getting an error message as " There was a problem downloading the software for the ipod . Network connection timed out:. " Need someones help in fixing this.

This is asked and answered many times each day. the forum search bar is on the right side of this page.
Disable your firewall/security software and try again.

Nokia Care is unable to update my phone software.....

Hi,
I am using Lumia 710.
I was trying to update my OS to 7.8 with zune, but zune said that your phone is up to date. (8773). So i visited to the near Nokia Care Center, they tried to update the OS, but unable to update and return back me with some cause. (hard disk open or something else.)
And the phone is resetted and all my apps, games, photos & contacts are deleted.
Also told me to submit the phone to send it to Bangalore for L3 Support.
Can you tell me what the reason behind it??
Why Nokia Care unable to update my OS.
Solved!
Go to Solution.

There are two different issues here, firstly roll out to Zune of updates can take a while and secondly Nokia Care wouldn't use Zune to update your Lumia 710 so apparently device has a USB communication issue precluding installing firmware requiring escalation to Level 3 service centre.
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Unable to Update Nokia C5_00 Software

Hi..
I am using Nokia C5_00 phone.On Nokia website latest software for Nokia C5_00 is 101.003(copy enclosed) and software currently installed on my phone is 071.005.When I tried to update my phone software through Nokia Suite 3.8.48 and phone software update application message displayed No updates found.I already contact the Nokia Care center they reinstall the software 071.005.Kindly provide me solution.
Attachments:
Nokia C5-00 Software.pdf ‏562 KB

@Har_Singh in the Nokia Software Recovery Tool, what is your 7-letter code (Nokia Product Code)? No Windows computer or USB: The same code is printed on your phone. That code determines your firmware variant which determines your current version. We can check together whether you have the correct variant, only with that code.

Airport for Windows unable to update Apple ID, but still gives "Unknown Error" and keeps opening Airport. NEED AN UPDATE!

I found out what's wrong only because I still have an old (2010) Macbook Pro and it's Airport software gets the same error, but it tells me what the problem is and let's me fix it. The problem was I changed my AppleID password and it's apparently stored in the Airport Extreme. The windows version just says Unknown Error and offers Software Update, but there is no update. The problem is Airport Utility keeps opening and repeating this error on all Windows machines. If I didn't have the old mac there would be no way out. Please update Airport for Windows.
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You need to ask Apple for assistance with getting back into your old ID. To do this, click here and pick a method; if that page doesn't list one for your country or you're unable to resolve this issue through the Account Security team, fill out and submit this form.
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Unable to update apps after software update

If I try to update my apps or download new one I get, : unable to download app, (app) could not ne downloaded at this time"
I didnt have this issue until after the sodtware update.
thank you

Hello archerobx
If you are having issues with the App Store, the article below will assist with making sure that you can access both the iTunes and App Store with updates and purchases.
Can't connect to the iTunes Store
http://support.apple.com/kb/TS1368
Thanks for using Apple Support Communities.
Regards,
-Norm G.

TS4526 How to update apple TV software?

My 2nd generation apple tv resets every 30 seconds on the entry screen and won't allow renting of movies or tv. It shuts off the radio when it resets however does not do it with most other modes (like netflix). I have restarted. The suggestion is to download software 5.2.1 or higher. How do I do it? Thanks for your response.

Go to "settings"
Choose "General"
then "update"
While your ATV is updating it will get kinka scary since there will be periods when a blue screen with "no signal" appears monentarily. Just wait it out. This is quite a long process and the unit will reset itself and the normal menu screen will reappear when it is finished updating.
virg

Unable to update Apple TV software

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