Unable to update iPhoto and iMovie. "Update Unavailable with This Apple ID"

I updated to Yosemite and all went well but for the message "Update Unavailable with This Apple ID" for the two apps iPhoto and iMovie. I have tried using the terminal window and used code that others have suggested and obtained a SmartSearch. I deleted everything in that folder and I still can't update these two apps. The other apps updated without problems. Thanks for any help.

For a couple of years now, the verson of the iLife apps that come preinstalled on new Macs are the Mac App Store (MAS) versions. MAS apps have the Apple ID that bought them encoded in the app as an anti-piracy scheme. Since these apps are preinstalled, before using any of the three apps, the new Mac owner must open the MAS, go to the Purchases pane and accept these apps into their MAS account. This allows the MAS to encode the owners Apple ID into the apps.
Failure to accept these apps into your account and have them encoded with your Apple ID before using one of them renders the apps "as is" and they cannot be updated or downloaded to another Mac. The only way that I know of to rectify the problem is to use OS X Recovery to erase the Mac and reinstall OS X and the iLife apps, so that the initial setup can be attempted again and the apps be accepted into the MAS account and encoded with the Apple ID.

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Unable to update iPhoto and iMovie?

When i try to update iPhoto and iMovie, this first message appears: "Update Unavailable with This Apple ID - This update is for an app downloaded with a different Apple ID. Sign in with that Apple ID and try again" so i press ok and a second message appears: "We could not complete your request - There was an error in the App Store. Please try again later. (100)"
Can someone explain me what this error means? and what can i do to fix it?
Thank you

It means what it says: The apps were bought or installed by someone with a different ID to yours. So, in effect, these are belong to that person and you can't update them.
This can arise if you've bought a second hand machine, or if you've bought an open box machine, or even if the Mac was set up for you by the shop where you bought it. Or, if you used one Apple ID to set up the machine and are using a different one now. Of course, it can also be caused by installing pirated software.
So, what to do:
Where did you get the machine? If it was second hand, or open box then you need to get back to the vendor.
If you used a different Apple ID then sign in with that one.
And, if the software is pirated then delete it and purchase legally.
Other than that:
Contact App Store support. There's a link on the right hand side of the App Store Window. They're the only ones who can sort out account issues.

I am unable to download iPhoto version 9.5 and iMovie version10.0, with my apple ID due to remark, this update is for an app downloaded with different Apple ID,Sign in with that Apple ID and try again,but I don't have other ID

I am unable to download iPhoto version 9.5 and iMovie version10.0, with my apple ID due to remark, this update is for an app downloaded with different Apple ID,Sign in with that Apple ID and try again,but I don't have other ID.
<Email Edited by Host>

The Early 2011 MacBook Pro shipped with Snow Leopard, so these are not the Mac App Store versions of iLife, they are the boxed software versions.
If they are in an iWork '09 folder take them out and let them loose in the Apps folder. Then reindex your HDD.
Spotlight: How to re-index folders or volumes -
http://support.apple.com/kb/ht2409

I updated my computer to the new software and now the iPhoto has a circle with a line through it. When I try to update, it pops up to say "These apps cannot be accepted by your apple id". Then will say "update unavailable with this apple id" how do i fix

I updated my computer to the new software and now the iPhoto has a circle with a line through it. When I first try to open it the pop us says: "You can't use this version of the application "iPhoto" with this version of OS X. Version: 9.2.1" When I try to update, it pops up to say "These apps cannot be accepted by your apple id - These apps were already assigned to another Apple ID and they will be available in that Apple ID's purchases list. If you don't have access to that Apple ID and want to receive future updates, you will need to purchase the application". I checked and there is nothing under the "purchases" in my App store. Then will say "update unavailable with this apple id - This update is not available for this Apple ID either because it was bought by a different user or the item was refunded or canceled." Then the third pop up says "We could not complete your request. There was an error in the App Store. Please try again". Just want to know how do to fix.

After I upgraded to Mavericks I was also having this message when I tried to update. There was a previous post about this problem which offered this simple solution which worked for me:
b0n0b0
Re: Recently upgraded to Maverick from SnowLeopard. Unable to get updates from App store.
Mar 15, 2014 9:05 AM (in response to Terence Devlin)
Got it! Thanx. What I did was go to my account, check that they had my new ID and Password which they did, then hit reset button. All fixed.

Won't install iPhoto and iMovie updates

I really hate the apple. I can't open my iPhoto because I downloaded OS X months ago. I am sick of the App Store icon showing I have two updates - iPhone and iMovie - that I can NOT update. Also I am blocked from getting into iPhoto to boot!!!!
Here's what's on the screen when I try to update these programs.
Update Unavailable with this apple ID.
This update is not available for this Apple ID either because it was bought by a different user or the item was refunded or cancelled.
WRONG! I purchased this computer and did not return, cancel, or refund one thing in it.
And now the next notice:
We could not complete your request.
There was an error in the App Store. Please try again later. (null)
Someone please tell me how I contact the App Store? And why doesn't the store fix itself?
I hate my computer.
Thank you.

This update is not available for this Apple ID either because it was bought by a different user or the item was refunded or cancelled.
iPhoto came preinstalled on your new Mac, right?
Did the Apple Store help you to set up the Mac? Did anybody else help with setting up the Mac? You might accidentally be using an iPhoto version, that you accepted on another Mac with another AppleID. If you only have one AppleID and nobody else helped with setting up the Mac, then the Apple Store may have made a mistake and sold you a refurbished Mac or second hand mac, that has already been setup by someone else. Can you upgrade iMovie? There might be the same problem.
Apple Support should be able to check the Serial Number of your Mac, and see, if it has been previously bound to a different AppleID.

HT5367 I can't update iPhoto and iMovie. Says that download is corrupted.

I can't update iPhoto and iMovie. Says that download is corrupted.

I too have the same problem. Trying to update iphoto and imovie. Tells me download is corrupted and to try again later. Been going on for some time now. Tried updating one at a time, but no difference. I have the permenant number "3" on the apple store logo.
iphoto, imovie and kindle. Unable to update!!

HT1338 Being prompted to update iPhoto and iMovie, but getting message "To update this application, sign in to the account you used to purchase it." My email has not changed. Any ideas? -gb

I am being prompted to update iPhoto and iMovie, but getting the message: "To update this application, sign in to the account you used to purchase it." These came already loaded on my laptop, and my email has not changed. Any ideas or work-arounds?

Has your Apple ID changed, that's the one that matters.
You need to sign in under the account that purchased these apps (did you buy this Mac new)

Trying to update my iPhoto to 9.5.1 and I get "Update Unavailable with This Apple ID" what does this mean and how do I fix it?

My iPhoto currently has a circle with an 'x' through it and I can not open it or sync my photos.
Trying to Update my iPhoto to 9.5.1 and it says "Update Unavailable with This Apple ID" because "This update is not avaialble for this Apple ID either because it was bought by a different user or the item was refunded or cancelled."
What does this mean and how do I fix it?
I haven't changed my Apple ID or if I bought teh original update under my parents Apple ID, how do i fix it?
Thanks!

What version of the OS do you have?
Is there an iPhoto application in teh applications folder?
LN

I'm having trouble updating iPhoto and iMovie.

This has been an ongoing issue that I just get aggravated and stop trying for awhile. Updated to OS X Mavericks and now I can't even access iPhoto. It says this version can't be used with OS X. Everytime I try to update iPhoto and iMovie, I get a message saying it was purchased using another ID. I bought the computer brand new and set it up with the one and only ID I have. iPhoto and iMovie were preinstalled. Anyone have any suggestions? I do NOT want to delete them, pay to download them and then request a refund because I don't want to lose all of my photos. I didn't worry about it much until my husband did the OS X Mavericks update and now iPhoto isn't compatible to even open anymore. Please help!

Nazareth94 wrote:
I recently purchased a new Macbook Pro
Congratulations!
Everything is great---except when alerted to updates for iMovie and/or iPhoto I'm instructed: "To update this application, sign in to the account you used to purchase it".
NO need to re-purchase. Launch the App Store from the Applications folder or dock icon. Follow as the alert instructed, i.e., sign in with your Apple ID and password. Click on the Updates icon (near the top of the App Store window). The Updates window will list iPhoto and iMovie. Click the UPDATE button for each.
Note: This is based on my experience with having iLife 11 on disk prior to getting a new MBP last July.)
Hope this helps.

There is a problem in updating iphoto and iMovie, read a response here from a certain Dahveed if I'm not wrong to try this, however I'm a first time mac user, how do you delete this ... /Mac HD/Library/Caches/com.apple.appstore/adoption.plist

There is a problem in updating iphoto and iMovie, read a response here from a certain Dahveed if I'm not wrong to try this, however I'm a first time mac user, how do you delete this ... /Mac HD/Library/Caches/com.apple.appstore/adoption.plist

It says 'To update this application, sign in to the account you used to purchase it.'
However I only have one account. I've tried to sign out and in several times. But it doesn't work. I do remember changing my password recently. Secondly I'd like to add that I got this macbook air 3 days ago. I'm a first time mac user. It had three updates initially. Mountain lion 10.8.2, iphoto and the imovie. I updated the mountain lion, thinking I'd get the iphoto and imovie done later. However now this problem has come up. Thanks for responding. Hoping to hear from you soon again regarding this.

HT2476 I got my Macbook Pro from another user (different apple id) and now i'm not able to update iPhoto and iMovie. What can i do?

I got my Macbook Pro from another user (different apple id) and now i'm not able to update iPhoto and iMovie. What can i do?

You need to contact Apple and transfer that computer, the serial number, into your name and your Apple ID. Then you should be able to update the included Apple Apps from the App store. No need to Re-buy them again.
Caveat to the above.
If your Mac did not originally come with Lion Preinstalled, early releases of early 2011 models and older, and originally had Snow Leopard installed the original owner should of supplied the Mac OS X System Discs with the system. If that person didn't you should order them from Apple at a small fee, and don't lose them.

Hey, ive recentley got a new phone and im trying to download apps but it wont let me. And when i click download this is what comes up, "Update unavailable with this apple ID.

Hi, ive recentley got a new iphone 5C. I am trying to download apps on the appstore but it wont let me. It says this: Update Unavailable with this Apple ID.
This update is not available for this apple ID because it was bought by a different user or the item was refunded or cancelled.
How do u fix this??

Apps are forever tied to the AppleID used to download them.
Either use the original AppleID or delete the app and then download again
using your current AppleID. You cannot transfer an app from one AppleID to
another, nor can you merge AppleIDs.

How to fix "Update Unavailable with This Apple ID"?

I am well versed in doing updates on the App Store for my Macbook Pro. So, when an update for iMovie and iPhoto is pending, I went to the App Store application, clicked Update All (and also later one just Update for each app individually), entered the usual Apple ID which I've done several times. I wait a few seconds and then it says
"Update Unavailable with This Apple ID. This update is not available for this Apple ID either because it was bought by a different user or the item was refunded or cancelled."
This is odd because I've only had one Apple ID ever associated. I restarted the computer, logged in and out of iCloud, etc. Still doesn't download the iMovie and iPhoto update for me.
Any suggestions or ideas what happened? Help!

Please test after each of the following steps that you haven't already tried. Stop when the problem is resolved. Back up all data before making any changes.
Step 1
Select the Purchases page in the App Store and locate the app(s) in your purchase history. If there's a button marked ACCEPT on the right, click it.
Step 2
If you're trying to update iLife or iWork apps that were installed from a purchased DVD, or if you have a refurbished Mac bought directly from Apple, contact App Store customer service for a redemption code. You may be asked for the part number of the DVD.
Step 3
From the App Store menu bar, select
Store ▹ View My Account
Enter your Apple ID password at the prompt. At the lower right corner of the window that opens, click the Reset button. Close the window.
Step 4
If you have a used Mac, the bundled apps were linked to the original owner's Apple ID and can't be transferred to you. Reportedly, customer service has issued redemption codes to some second owners who asked, but it's not guaranteed.
Step 5
Delete the app(s) you want to update and reinstall them.
Keywords: refunded canceled

I deleted iPhoto and iMovie which came with my system , how do i reinstall it without paying for the app

Hi,
I have a mac book pro retina, i had iPhoto and iMovie app with the OS while purchase. the iPhoto and iMovie updates were using my old apple-id and i wasnt able to update my app due to that, so i deleted those apps and wanted to reinstall that. so my new apple-id would be picked up.
but i didnt realize these were paid apps. ouch. so is there a way i can restore these apps ?
thanks
shankar

Have you tried signing in with your old Apple ID? All software obtained at the app store is tied to the Apple ID used to obtain it forever. If you start with a new Apple ID, then you will need to purchase it again.
FWIW, please do not post duplicate posts - it gets too confusing.

"Update unavailable with this Apple ID" when trying to update or re-download FREE apps purchased with this same ID

This morning I tried to update my apps through the app store. Many of them updated, but some (Soundcloud, Evernote, Viber, and IMDB) gave me the error message "Update unavailable with this Apple ID"
I removed those apps and tried to re-install them, only to receive the same message. I then logged out of the App Store and logged back in but this did not make a difference.
These apps are not showing up on my "purchased" list.
I have only ever had one Apple ID, and have been using and updating these free apps for some time now.
Any idea how I can resolve this? Searching the forums has not helped at all.

Same problem here. IMDB, TWC (weather app) Goodreader… Started this morning, out of the blue.
After deleting IMDB (hoping to reinstall), that app cannot be installed again! Trying to, gets you the same “Update unavailable” error.
Also, the problematic apps are not listed in my “Purchased” list (which is the real problem I think).
I also tried through iTunes. Same problem.
Can someone confirm that the problem apps are not showing in your purchased list?
I don’t know if it’s on Apple’s side (in which case it will get fixed) or on my side (meaning I will have to do something).
(I contacted Apple, waiting for reply.)

Unable to update iPhoto and iMovie. "Update Unavailable with This Apple ID"

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