Unable to update iPhoto it says I'm signed in as another user. I have tried two apple ids but neither of them work..
unable to update iPhoto it says I'm signed in as another user. I have tried two apple ids but neither of them work..
You need to contact App Store support. They are the only people who can help with account issues.
Similar Messages
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It is asking me for a password when I want to update my ipad, it has never done this before. I thought it ment my Apple ID but it didn't work and my ipad is now disabled. What should I do ? Is there a way of getting my password sent to me ?
How can I unlock my iPad if I forgot the passcode?
http://www.everymac.com/systems/apple/ipad/ipad-troubleshooting-repair-faq/ipad- how-to-unlock-open-forgot-code-passcode-password-login.html
iOS: Device disabled after entering wrong passcode
http://support.apple.com/kb/ht1212
How can I unlock my iPad if I forgot the passcode?
http://tinyurl.com/7ndy8tb
How to Reset a Forgotten Password for an iOS Device
http://www.wikihow.com/Reset-a-Forgotten-Password-for-an-iOS-Device
Using iPhone/iPad Recovery Mode
http://ipod.about.com/od/iphonetroubleshooting/a/Iphone-Recovery-Mode.htm
You may have to do this several times.
Saw this solution on another post about an iPad in a school environment. Might work on your iPad so you won't lose everything.
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‘iPad is disabled’ fix without resetting using iTunes
Today I met my match with an iPad that had a passcode entered too many times, resulting in it displaying the message ‘iPad is disabled – Connect to iTunes’. This was a student iPad and since they use Notability for most of their work there was a chance that her files were not all backed up to the cloud. I really wanted to just re-activate the iPad instead of totally resetting it back to our default image.
I reached out to my PLN on Twitter and had some help from a few people through retweets and a couple of clarification tweets. I love that so many are willing to help out so quickly. Through this I also learned that I look like Lt. Riker from Star Trek (thanks @FillineMachine).
Through some trial and error (and a little sheer luck), I was able to reactivate the iPad without loosing any data. Note, this will only work on the computer it last synced with. Here’s how:
1. Configurator is useless in reactivating a locked iPad. You will only be able to completely reformat the iPad using Configurator. If that’s ok with you, go for it – otherwise don’t waste your time trying to figure it out.
2. Open iTunes with the iPad disconnected.
3. Connect the iPad to the computer and wait for it to show up in the devices section in iTunes.
4. Click on the iPad name when it appears and you will be given the option to restore a backup or setup as a new iPad (since it is locked).
5. Click ‘Setup as new iPad’ and then click restore.
6. The iPad will start backing up before it does the full restore and sync. CANCEL THE BACKUP IMMEDIATELY. You do this by clicking the small x in the status window in iTunes.
7. When the backup cancels, it immediately starts syncing – cancel this as well using the same small x in the iTunes status window.
8. The first stage in the restore process unlocks the iPad, you are basically just canceling out the restore process as soon as it reactivates the iPad.
If done correctly, you will experience no data loss and the result will be a reactivated iPad. I have now tried this with about 5 iPads that were locked identically by students and each time it worked like a charm.
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Try it and good luck. You have nothing more to lose if it doesn't work for you.
Cheers, Tom -
After updating to iOS7 on my iPhone 4 I cannot enable location services. How do I enable location services? I have tried turning off restrictions but that did not work.
I finally just resolved this after not being able to enable location services since upagrading to iOS 7. Posting the solution here 'cause I couldn't find it anywhere else.
I enabled Restrictions under Settings > General > Restrictions and created a passcode (I'm not sure if this was part of the solution, but it wasn't enabled for me by default.)
In Restrictions, under Privacy, Location Services was set to "Allow Changes" (This still didn't solve the issue of the greyed-out Location Services switch though - I still couldn't turn it on.)
Also in Restrictions, I also switched "Find My Friends" to "Allow Changes"
Once I did step 3, the switch under Settings > Privacy > Location Services was no longer greyed out and could be switched on.
Hope this helps! -
I just updated to the newest software and all my apps were deleted. I have tried syncing on itunes but it doesn't work. Help!
Try ReSynching to iTunes. If you set up sync to the cloud, turn that off, resync to your PC. That should bring them back. You can then turn on sync to cloud again.
You may, however, want to re-think that. There is a lot of chatter about the cloud being the source of some if not many of the battery issues. Personally, I decided to rurn the cloud off until the Battery-gate issue is resolved.
Good Luck. -
so after just getting this phone ..literally 2 days i decide to update it .. to IOS 8.3... after updating i realize it doesn't have service and won't get service .......i try to download the firmware yet it says my device isn't eligible (i have the latest iTunes)... i also have tried to go to the host folder to delete the gs apple code but it isn't there to delete ... i really need my phone ... can you please help me...
Maybe it's not as "brand new" as he claimed. Who is the carrier? If it's really brand new, it's still under Apple's warranty. Check it out here: https://selfsolve.apple.com/agreementWarrantyDynamic.do At least you'll know if he was lying to you.
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Can anyone help me please. I have just bought an Iphone 3g. slightly gutted because I was told it was a 3gs, but it's not. Tried to update it as it's currently running on ios 2 but it keeps coming up with error code -1.
I have tried it on varous computers but it still won't update. I have been told it is possible to do it but i haven't got a clue.
Can anyone help please?Error -1
Attempt to restore your iOS device two more times. If the issue is still unresolved, the device may need service. -
I've been trying to update my iPhoto because my old version (9.3.2) no longer works now that I've updated my OS to Mavericks (10.9.2). When I try to update, I get the message that I can't because iPhoto was purchase by some other user or was refunded or cancelled. I don't know how this could be--this was a new computer that I got through work that came loaded with iPhoto already. I figured that I would just buy iPhoto again and load it up, but the Apple Store will only show me the option to UPDATE and not BUY, so I am stuck in this loop.
You must log in using the Apple ID that was used to set up the compter (or purchase the application if it was purchased later)
If that is not working then you must contact App store suport - link is on the right of the App store window
LN -
I have no idea how to solve this problem. Are there any suggestions?
I have an new iPad that I updated over WiFi, but I could not update my iPod Touch over Wifi for reasons unknown. The download kept stalling at the "preparing software" stage so I used iTunes on my Mac to update the iPod Touch.
Either keep trying, or resign yourself to the fact that you just may have to use a computer. -
I am frustrated with the new update and the ICloud. Any program i open, or website I am in, closes suddenly, an returns to the Home page. Also the keyboard is very slow. None of this existed until I did the two updates. Can anyone help?
MaryAmanda wrote:
Does anyone know anything about onsite specifics?
I'm wondering where the onsite warranty can be in effect. Like, can it be used in ANY city in the US? Can it be used only in metrololitan areas? What is a metro area in Lenovo's eyes?
Does anyone know where I can get better and accurate info on the onsite warranty? Like a coverage map would be very helpful. Because why should I spend the money on it, if I can't access it?
Looking forward to more info...thanks.
There is no coverage map as such.
I live in what is considered a rural area and had techs driving 60-70 miles one way to get to me, never an issue.
Obviously, YMMV.
In my not-so-modest experience, both onsite and accidental damage upgrades are worth every penny if one intends to keep their ThinkPads for an extended period of time.
Good luck.
Cheers,
George
In daily use: R60F, R500F, T61, T410
Collecting dust: T60
Enjoying retirement: A31p, T42p,
Non-ThinkPads: Panasonic CF-31 & CF-52, HP 8760W
Starting Thursday, 08/14/2014 I'll be away from the forums until further notice. Please do NOT send private messages since I won't be able to read them. Thank you. -
hello
i am having major trouble installing itunes. i had itunes working fine and i went to update it as it told me there was an update which i thought i did. i went on my laptop the next day and it said "itunes was not installed correctly error 7 windows error 998"
i read a few articles on here but i am having no joy. i uninstalled itunes and reinstalled and that did not work. i also unistalled some other apple things cant remember the names sorry!
i am not a whiz on a computer so really need some help please!!Installing, and uninstalling, applications never touches or removes the data.
Clean out and uninstall all the apple programs and software thru Programs and manually.
Might want to use Revo and CCleaner
I always use manual standalone installers (and keep a couple backup versions)
itunes 10.5 may affect iTunes media playlists, not sure, depends on what you have.
A search of these forums will show some threads.
I'd clean up vista, you need SP2 or later, and specific error message?
I wonder as you arenot the first with a dell if maybe the OS or included software.
Security programs like Norton and older versions of Kaspersky have been implicated.
Also settings in IE that affect pop-ups and plug-ins. -
The Vodaphone store in Australia says there is no difference between a sim for an iPhone to any other phone. But it still doesn't recognise the sim. Is it because sims in the UK are different for iPhones than android phones? It seems rather unfair that I can't use the phone that I purchased unlocked in the UK in another country. I also have a 4S which I was using to keep my UK sim in while in Australia. That was also purchased unlocked from the Apple Store. I haven't tried it but would it be any different?
If your phone is officially unlocked, it should work fine on any supported carrier's network. Are you getting any error messages when you insert the sim?
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I have rented 3 movies added up to a whopping $15.I have tried the possible solution but none of them have worked,they will expire soon.pls help
Contact iTunes Customer Service and request assistance
Use this Link > Apple Support iTunes Store Contact -
Had problems with os and now can not open firefox unless I run as admin. Error appears - Could not initialise the application's security component. The most probable cause is problems with files in your browser's profile directory. Please check that this directory has no read/write restrictions and your hard drive is not full or close to full. It is recommended that you exit the browser and fix the problem. If you continue to use this browser session, you might see incorrect browser behaviour when accessing security features.
I have tried deleting the cert8 db file but it is not recreated when I start firefox again. HD has lots of room. Can you suggest anything else to try please?
thanks, mandiIf deleting or otherwise removing the cert8.db and secmod.db file doesn't help then try a new profile.
*https://support.mozilla.org/kb/Could+not+initialize+the+browser+security+component
Create a new profile as a test to check if your current profile is causing the problems.
See "Creating a profile":
*https://support.mozilla.org/kb/profile-manager-create-and-remove-firefox-profiles
*http://kb.mozillazine.org/Standard_diagnostic_-_Firefox#Profile_issues
If the new profile works then you can transfer some files from an existing profile to the new profile, but be careful not to copy corrupted files.
*http://kb.mozillazine.org/Transferring_data_to_a_new_profile_-_Firefox -
I am unable to update IPHoto as it was preinstalled on my IMAC and ITunes does not recognise my Apple ID is requests that I use that one which was originally used to purchase the software. What should I do?
I have exactly the same problem. Unable to find answers. This is the message I am getting,"To update this application, sign in to the account you used to purchase it".
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After updating to Mavericks, I have been unable to update iphoto, and when I attempt to, it says that These apps were already assigned to another Apple ID, and they will be available in that Apple ID's Purchases list. But no other appleID has ever been used on my computer, how could this be resolved?
Contact App Store support. There's a link on the right hand side of the App Store Window. They're the only ones who can sort out account issues.
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