Unable to update iphoto or imovie Apps

I'm unable to update my iphoto and imovie Apps, after I uptaded
to Mavericks OS. I didn't change my Apple ID account
and I'm getting the following error:
"This update is for an app downloaded with a different Apple ID. Sign in with that Apple ID and try again."
any suggestions ?

Log out and log back in with the Apple ID you used to either set up your machine or buy the apps.

Similar Messages

  • Unable to update iPhoto and iMovie?

    When i try to update iPhoto and iMovie, this first message appears: "Update Unavailable with This Apple ID - This update is for an app downloaded with a different Apple ID. Sign in with that Apple ID and try again" so i press ok and a second message appears: "We could not complete your request - There was an error in the App Store. Please try again later. (100)"
    Can someone explain me what this error means? and what can i do to fix it?
    Thank you

    It means what it says: The apps were bought or installed by someone with a different ID to yours. So, in effect, these are belong to that person and you can't update them.
    This can arise if you've bought a second hand machine, or if you've bought an open box machine, or even if the Mac was set up for you by the shop where you bought it. Or, if you used one Apple ID to set up the machine and are using a different one now. Of course, it can also be caused by installing pirated software.
    So, what to do:
    Where did you get the machine? If it was second hand, or open box then you need to get back to the vendor.
    If you used a different Apple ID then sign in with that one.
    And, if the software is pirated then delete it and purchase legally.
    Other than that:
    Contact App Store support. There's a link on the right hand side of the App Store Window. They're the only ones who can sort out account issues.

  • Unable to update iPhoto and iMovie. "Update Unavailable with This Apple ID"

    I updated to Yosemite and all went well but for the message "Update Unavailable with This Apple ID" for the two apps iPhoto and iMovie. I have tried using the terminal window and used code that others have suggested and obtained a SmartSearch. I deleted everything in that folder and I still can't update these two apps. The other apps updated without problems. Thanks for any help.

    For a couple of years now, the verson of the iLife apps that come preinstalled on new Macs are the Mac App Store (MAS) versions. MAS apps have the Apple ID that bought them encoded in the app as an anti-piracy scheme. Since these apps are preinstalled, before using any of the three apps, the new Mac owner must open the MAS, go to the Purchases pane and accept these apps into their MAS account. This allows the MAS to encode the owners Apple ID into the apps.
    Failure to accept these apps into your account and have them encoded with your Apple ID before using one of them renders the apps "as is" and they cannot be updated or downloaded to another Mac. The only way that I know of to rectify the problem is to use OS X Recovery to erase the Mac and reinstall OS X and the iLife apps, so that the initial setup can be attempted again and the apps be accepted into the MAS account and encoded with the Apple ID.

  • I'm unable to update iPhoto and iMovie since I downloaded Maverick. How can I solve this?

    I have been trying to download iMovie (currently 10.0.4) and iPhoto (currently 9.5.1) but the Apple Store never lets me do so. I am currently outside the U.S., where I purchased my laptop and I wonder how can I solve this. Thanks in advance for any help!
    Here are the error messages:
    I don't have any other Apple ID.
    This laptop only has one user, and the software was included in the original purchase (so, no refund possible).
    I tried many times.

    Please test after each of the following steps that you haven't already tried. Stop when the problem is resolved. Back up all data before making any changes. Keep in mind that no one here represents Apple or can help with customer-service issues.
    Step 1
    A purchased app can only be updated by signing in to the App Store with the same Apple ID that was originally used to buy it. There's no way around that limitation, which also applies to free apps. If you can't sign in with the buyer's ID, delete the app and reinstall it. You'll have to pay for it again, if applicable.
    Step 2
    If you get the alert when trying to update a bundled iLife app, select the Purchases page in the App Store and locate the app in your purchase history. If there's a button marked ACCEPT on the right, click it.
    If you have a used Mac, the bundled apps were linked to the original owner's Apple ID and can't be transferred to you. Reportedly, customer service has issued redemption codes to some second owners who asked, but it's not guaranteed.
    Step 3
    If you're trying to update iLife or iWork apps that were installed from a purchased DVD, or if you have a refurbished Mac bought directly from Apple, contact App Store customer service for a redemption code. You may be asked for the part number of the DVD.
    Step 4
    From the App Store menu bar, select
              Store ▹ View My Account
    Enter your Apple ID password at the prompt. At the lower right corner of the window that opens, click the Reset button. Close the window.

  • Unable to update iPhoto and iMovie since Mountain Lion and Mavericks

    It has been over a year since it happens, I was hoping it could be solved after i updated to the new mavericks system..
    "This update is for an app downloaded with a different Apple ID. Sign in with that Apple ID and try again. "
    It has not been bothering me since the mountain lion, because although iphoto can't be updated, I was still able to use them and save all my photos.
    Now after the new system update, iPhoto can not be opened unless it is updated
    I do not want to lose all my pictures and videos that i have been saving there for over more than a year.

    It means what it says: The apps were bought or installed by someone with a different ID to yours. So, in effect, these are belong to that person and you can't update them.
    This can arise if you've bought a second hand machine, or if you've bought an open box machine, or even if the Mac was set up for you by the shop where you bought it. Or, if you used one Apple ID to set up the machine and are using a different one now. Of course, it can also be caused by installing pirated software.
    So, what to do:
    Where did you get the machine? If it was second hand, or open box then you need to get back to the vendor.
    If you used a different Apple ID then sign in with that one.
    And, if the software is pirated then delete it and purchase legally.
    Other than that:
    Contact App Store support. There's a link on the right hand side of the App Store Window. They're the only ones who can sort out account issues.

  • Unable to update iphoto and imovie from app store

    I just bought my mba. and I am getting up dates but when I got to iphoto and i movie I got the following error "You have updates available for other accounts" so it is telling me its for a different account. but it dont make sense.

    I already checked that, and they dont show up on purchased side. I am providing one more phrase that comes up in the warning that may help.
    "You have updates available for other accounts"
    "To update this application sign into the account you used to purchase it"

  • After updating to  Mavericks, I have been unable to update iphoto, and when I attempt to, it says that These apps were already assigned to another Apple ID, and they will be available in that Apple ID's Purchases list.

    After updating to  Mavericks, I have been unable to update iphoto, and when I attempt to, it says that These apps were already assigned to another Apple ID, and they will be available in that Apple ID's Purchases list. But no other appleID has ever been used on my computer, how could this be resolved?

    Contact App Store support. There's a link on the right hand side of the App Store Window. They're the only ones who can sort out account issues.

  • I cannot update IPhoto or IMovie- Error message from App Store

    Hi there-
    I cannot update IPhoto or IMovie. I have the latest OS. I cannot use these Apps either- they both ask me to update to the newest version, but when I try to I get an error message saying that the App store could not complete my request and to please try again later (null). Any ideas??

    Launch the Console application in any of the following ways:
    ☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
    ☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
    ☞ Open LaunchPad. Click Utilities, then Console in the icon grid.
    Select
    /var/log ▹ appstore.log
    from the hierarchical list on the left. If you don't see that list, select
    View ▹ Show Log List
    from the menu bar. Then select the messages from the last installation or update attempt, starting from the time when you initiated it. If you're not sure when that was, click the Clear Display button in the toolbar of the Console window and then try the installation again.
    Copy the messages to the Clipboard by pressing the key combination command-C. Paste into a reply to this message (command-V).
    If there are runs of repeated messages, post only one example of each. Don’t post many repetitions of the same message.
    When posting a log extract, be selective. Don't post more than is requested.
    Please do not indiscriminately dump thousands of lines from the log into this discussion.
    Important: Some private information, such as your name, may appear in the log. Edit it out by search-and-replace in a text editor before posting.

  • Can't update iPhoto and iMovie.  "ther was an error in the App Store (18)

    I can't update iPhoto or iMovie.  All others update OK.  message pop up: "There was an error in the App Store" (18)

    Try deleting the cache associated with the App Store.
    Quit the App Store if it's open.
    Open a Finder window. From the Finder menu bar click Go > Go to Folder
    Type or copy paste the following:
    ~/Library/Caches/com.apple.appstore/Cache.db
    Click Go then move the Cache.db file to the Trash.
    Relaunch the App Store and try updating your apps.

  • Unable to update iphoto to 9.4.3. - error

    Hi, I am unable to update iphoto (update to 9.4.3.) on my imac with OSX 10.8.3. Every time it starts to download but after a minute or so I get a message 'an error has occured'. What should I do?  thanks in advance

    Where are you updating from? The App Store? If so, contact App Store support. There's a link on the right hand side of the App Store Window.

  • Unable to update iPhoto it says I'm signed in as another user. I have tried two apple ids but neither of them work..

    unable to update iPhoto it says I'm signed in as another user. I have tried two apple ids but neither of them work..

    You need to contact App Store support. They are the only people who can help with account issues.

  • IPod Touch 64GB activated October 2013 - how do I get the free iLife, iPhoto and iMovie apps?

    I purchased (from an authorised seller - Dixons Duty Free, Heathrow) and activated an iPod Touch 64GB on 18th October 2013 (prior to the announcement of free iLife, iPhoto and iMovie apps but after the 1st Sepember 2013 date in their conditions). It had iOS6 preinstalled. I've updated to iOS7. How do I get the free iLife, iPhoto and iMovie apps? The App Store is trying to charge me for theese.

    Problem solved from information found in another thread....
    If your iOS device was activated for the first time after September 1, go to the App Storeon your iPod which should open to Featured. If not, tap on Featured at the lower left of the screen & scroll down to Collections & tap on New to the App Store? then scroll down to Apps Made by Apple & tap. You should now see the iWork & iLife apps as "FREE."

  • HT1338 Being prompted to update iPhoto and iMovie, but getting message "To update this application, sign in to the account you used to purchase it."  My email has not changed.  Any ideas?  -gb

    I am being prompted to update iPhoto and iMovie, but getting the message: "To update this application, sign in to the account you used to purchase it."  These came already loaded on my laptop, and my email has not changed.  Any ideas or work-arounds?

    Has your Apple ID changed, that's the one that matters.
    You need to sign in under the account that purchased these apps (did you buy this Mac new)

  • HT1338 I can't update iPhoto or iMovie on used Macbook Pro, the store asks me to log in with the Apple ID of the previous owner.

    I bought this late 2011 Macbook Pro and can not update iPhoto or iMovie because the store asks me to log in with the previous owners Apple ID. What should I do? I don't want to purchase the apps.

    I'm not sure on that. My macbook pro came with snow leopard. So If I was going to sell it, the person would have the os disk and the applications disk(iLife). I'm pretty sure that a computer that comes with Lion has the iLife apps tied to it through the mac app store regardless of how many different people own the computer (all you need is your own apple id). If I try to delete any of my iLife apps I get an error messege telling me it's not possible. There might be a way to do it with a terminal command, but that is way out of my league. Well this is a learning experience for everyone. If the person who sold you the computer said they did not have the Microsoft Office for mac disk or product key code, it should have brought your purchase price down a bit. I think the cheapest copy is about $120.  I'm sorry I can't help you with everything. Good Luck.

  • HT5367 I can't update iPhoto and iMovie. Says that download is corrupted.

    I can't update iPhoto and iMovie. Says that download is corrupted.

    I too have the same problem.  Trying to update iphoto and imovie.  Tells me download is corrupted and to try again later.  Been going on for some time now.  Tried updating one at a time, but no difference.  I have the permenant number "3" on the apple store logo. 
    iphoto, imovie and kindle.  Unable to update!!

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