Unable to update my iphone 4s ios to 5.0.1
dear friends
im experiencing updating problem rite now. i just bought a 4s for my wife yesterday. when i tried updating the ios to 5.0.1 directly from the phone, it showed - 'Unable to Check for Update. An error occured while checking for a software update. and when i tried updating it via itunes, i got this msg - The iPhone "xxx iphone" could not be updated because the firmware file is not compatible.
my internet connection is perfectly ok here. can anybody help me on this?
Thank you
I was finally able to update from iOS 5.0 (9A334) to iOS 5.0.1 (9A406) on my new iPhone 4S.
(Note: I did not try "Reset" in the Settings>General app on iphone as I only noticed it later. Someone may want to try it)
Problem:
Firmware file incompatibility error whenever I tried to update through iTunes. Same issue when trying to do a restore through iTunes, as it attempted to first do an iOS update and failed with the same firmware file incompatibility error. A straight restore from back-up (right clicking the user device in iTunes) did not fix the problem. On the iphone itself, there was an update badge on Settings, but it said my system was already up-to-date when I tried to update over-the-air, even though the version was still 5.0 (9A334).
Solution (that worked for me at least):
Using iTunes 10.5.2.11 on a PC running 64 bit Windows 7
First did a full back up of iphone using iTunes
Put iphone into Recovery Mode ( http://support.apple.com/kb/ht1808 ). Erases all user data and settings!
Disconnected USB cable from iphone
Powered off iphone by holding down Sleep/Off button until slider appeared, slid to off, waited until screen dark
Pressed and kept holding Home button while plugging cable back into phone
I still saw the graphic on the iphone that said to plug into iTunes, so I unplugged and re-plugged cable. (I may have released the Home button too soon)
Recovery Mode alert came up in iTunes.
Followed all iTunes prompts to restore phone - it downloaded and sucessfully installed iOS 5.0.1
iphone did not appear in iTunes due to missing pairing file (that made me nervous)
iphone was now at factory settings. I followed prompts on iphone screen to start reactivation process
Eventually the iphone asked if I wanted to restore from a back-up (whew!)
A window opened in iTunes and I was able to select my previous back-up file for the restore
A full restore from back-up then occured
I also allowed a carrier settings update to occur when prompted (not sure that happens in all cases)
When the restore was done I had to re-enter some passwords, but everything was there
iOS is now 5.0.1 (9A406). The whole process took about an hour.
I admit it was risky, but I was prepared to head back to the dealer in the morning if the phone didn't reactivate.
I hope this works for you. Good luck!
Similar Messages
-
I am unable to update my iphone 3gs i am new plz help
hi
i am unable to update my iphone 3gs i am new plz helpHi harshp123,
Thanks for using Apple Support Communities. This article has steps to take if you're unable to update your iPhone 3gs:
iOS: Unable to update or restore
http://support.apple.com/kb/ht1808
Please note that the following hardware can update to iOS 7:
iPhone 4 and later
iPad 2 and later
iPad mini
iPod touch (5th generation)
This information was found here:
iOS 7
http://support.apple.com/kb/DL1682
Cheers,
- Ari -
I am unable to update my IPhone 4 to the IOS 6. I managed to back up and transfer and then when it asked to update I said yes and the sync process started, left it overnight and it came up with an error if continue you will loose all your data. So stopped! Help!
Are you currently on ios 4? If so that's where the backup comes in. You'll need to restore your backup once the software is updated.
-
I am unable to update my iPhone 4S software to iOS 6.1.
I am unable to update my iPhone 4S software to iOS 6.1. When I try I get an error message and I'm forced to restore my phone to factory settings. Does anyone have a suggestion as to how I can fix this problem?
If you cannot or will not provide the exact wording of the error message then we cannot offer assistance.
-
I am unable to update my iphone 5s to iOS 8.0
I Have been trying to update my phone for a week now!!! I've tried over wi-fi & through iTunes & always get update failed. Any su
Hello NellyBay,
Thanks for using Apple Support Communities.
On Monday October 20th, Apple released iOS 8.1. The release notes state a fix for issues with Wi-Fi performace when connected to some base stations. Please update your iPhone to iOS 8.1 by following the directions in the article below.
Update your iPhone, iPad, or iPod touch iOS software
iOS 8.1
Cheers,
Alex H. -
I am unable to update my Iphone, everyone tells me that my phone should give me the option of Software Update and mine doesn't. What do I do in that case?
That option is ONLY available on iphone currently runnning ios 5 or later.
Read the article that you linked. it tell you how to update from itunes. Open itunes, connect iphone -
Unable to update my iPhone 4 to 6.0.1.
I am unable to update my iPhone 4G to iOS 6.01. Says download failed.
Correct, because you need iTunes 10.7, and your iMac is too old to support it.
If your iPhone has iOS 5, you can update it over-the-air by going to Settings > General > Software Update.
But my guess is you don't have iOS 5.
So you'll need a newer computer, or go to an Apple Store and they can help you. -
TS3694 unable to update my iphone 5 error 3004
I am unable to update my iphone 5 to the latest IOS 7 version. I get an message which says "Unable to update your Iphone for unkown reason, error 3004 ", please help. Thanks
OK, here is a link for troubleshooting when you can't back up your device in iTunes. This is an article for a Mac, but there is a link within it for the same exercise for Windows:
http://support.apple.com/kb/ts2529
Cheers,
GB -
HT4972 I am unable to update my iPhone 3GS to IOS5
I am unable to update my iPhone 3G to IOS5 and also unable to import contacts from mail / other iPhone
If you have any difficulty in updating the iOS use this link
http://support.apple.com/kb/HT1414
OR
http://support.apple.com/kb/HT4097
For importing contacts what is the error you are facing.?? -
I updated my iPhone to iOS 7.0.5 and I lost my messages and camera app and other apps i downloaded from app store. I was having the problem of losing apps since before I updated to the latest IOS. I have tried enable and disable restriction, connecting my phone to my laptop and sync from my computer and none of them is working. What should i do?
Often when this type of thing occurs with missing default apps it is due to a situation where you are unable to 'see' the apps. If you will go to your front display of your device go to settings>General>Reset>Reset Home Screen layout.
This reset allows for your apps that have for whatever reason been hidden in such an area as you arn't able to find them now to be returned to the area as which they were when you first had the device.
As far as the missing Apps that were purchased through the Apps Store if you will go to settings>itunes and Apps store and click where it reads about automatcally downloading apps clicking on the toggle switch AND clicking on the toggle switch which allows for cellular data to be enabled this then will effectively automatically download all apps to your device that was purchased from the App Store.
Good luck friend. -
I recently updated my iPhone to IOS 8 and it said I need the latest version of iTunes to sync and back up however my computer won't allow it what do I do !?? Anything helps!!!
If it's in recovery mode, the data is already gone. Why did you never back up your important data?
-
I am unable to backup my iphone 5 iOS 6.0.1 (connected directly to laptop USB) with my itunes 11 for Win 7 64bits. The process starts and fails to complete giving the error: itunes could not complete backup of iphone because iphone disconnected.
I have restarted the PC, the iphone, changed the lightining cable and nothign resolves it: backup never completes.Hi, I disabled the antivirus and the firewall. Same result
I even deleted the backup folder inside C:\Users\...\Apple Computer\MobileSync\Backup to eliminate any corruption in the old backup files.
Nothing changed: Session either times out or i get the same error message: itunes could not back up iphone because iphone disconnected. It always happens during step 3 out of 4 which is "transfering purchased apps from iphone to PC" and comes after step 2 which is backup.
My iphone 5 is not jailbroken, and is a factory unlocked phone.
Any other suggestion?
Pls help -
Trying to update my iPhone 5 iOS 6.1.4 to the new iOS 7 and it says my software is up to date.
Please help. Are the servers just down?Apple's servers are busy. Check again in a few hours or tomorrow.
(89483) -
I just updated my iPhone 4s iOS to iOS 8 and but can no longer find personal hotspot, How and where can I find it on my iPhone 4s.
Usually I share my internet with other device with ios7 but now that I have ios8 on my iPhone 4s I can no longer find the personal hotspot. How can I share internet with other device using ios8 on my iPhone 4s?
THanksSettings>Cellular>Personal Hotspot. The carrier has to support this for you. This is where you should find the setting to turn it on or off.
-
My iPhone is running with ios 4.2.1 & current version of ios is 6.0.1 in this case how can i update my iPhone to ios 4.3.5? itune will show only latest version of ios.
If you have iPhone 3G, the latest and greatest is IOS 4.2.1.
If you have iPhone 3GS or later, you can only update to IOS 6.0.1.
For iPhone 5 and iPad mini, you can update to IOS 6.0.2.
Maybe you are looking for
-
Problem with SAX parser with String format
hi, all I have the next problem: I try to parse xml file with success, I write next code: ==================== my_class saxUms = new my_class(); File file = new File( "c:\\my_try_Response.xml" ); InputSource src1 = new InputSource( new FileInputStrea
-
I'm just getting my feet wet with Keynote and I've opened up a powerpoint file which imported all the images in, no problem. As I continue to add new images to the file they show up low-res. I can't seem to figure out what I'm doing wronog. I've trie
-
Dual Displays on PowerMac PPC dual 1.8ghz
Hello Mac users, I have been trying to set my PowerMac PPC G5(vintage 2004) for dual displays. I have two Apple cinema displays, either one will connect to the back of my computer via the ADC. The connector in the computer is an 18 pin (with funny ju
-
hi how can i link object key and sales order fields in SD
-
WMV movie files in email- How to watch on iphone?
I get lots of emails on iphone with movie attachments wmv, etc. is it possible to watch these on the phone with an application from app. store??