Unable to update PSE 10, getting adobe server error message
Unable to update PSE 10. Getting error message re: server possibly down. However, get this message constantly.
Oh just use manual update service by going to this link:
<https://www.adobe.com/support/downloads/product.jsp?product=40&platform=Windows>
<https://www.adobe.com/support/downloads/product.jsp?product=40&platform=Macintosh>
Please select whether you are using Windows or that other fringe OS.
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Adobe Air error message when using PSE 10
When I try using the tips in PSE 10 I get an error message from Adobe Air stating that it is damaged. Have tried uninstalling and re-installing, but that hasn't helped. I have windows 7
Okay Jeff, this is as far as I have gotten so far. I'm using Air version 3.2.0.2070. This is the install log.
Runtime Installer begin with version 2.6.0.19140 on Windows 7 x86
Commandline is: -silent -eulaAccepted -programMenu AdobeHelp.air
Installed runtime (2.6.0.19120) located at C:\Program Files (x86)\Common Files\Adobe AIR
Invoking Application Installer for combined install
Launching subprocess with commandline C:\Users\Vette\AppData\Local\Temp\AIRD0CE.tmp\Adobe AIR\Versions\1.0\Adobe AIR Application Installer -runtime C:\Users\Vette\AppData\Local\Temp\AIRD0CE.tmp -silent -withRuntime -url -programMenu -eulaAccepted file:///E:/Adobe%20Photoshop%20Elements%2010/ElementsSTIInstaller/payloads/AdobeHelp/Adob eHelp.air
Application Installer begin with version 2.6.0.19140 on Windows 7 x86
Commandline is: -runtime C:\Users\Vette\AppData\Local\Temp\AIRD0CE.tmp -silent -withRuntime -url -programMenu -eulaAccepted file:///E:/Adobe%20Photoshop%20Elements%2010/ElementsSTIInstaller/payloads/AdobeHelp/Adob eHelp.air
Installed runtime (2.6.0.19120) located at C:\Program Files (x86)\Common Files\Adobe AIR
Unpackaging file:///E:/Adobe%20Photoshop%20Elements%2010/ElementsSTIInstaller/payloads/AdobeHelp/Adob eHelp.air to C:\Users\Vette\AppData\Local\Temp\flaE4EA.tmp
Application signature verified
Unpackaging/validation complete
No app located for appID 'chc' and pubID '4875E02D9FB21EE389F73B8D1702B320485DF8CE.1'
Converting unpackaged application to a native installation package in C:\Users\Vette\AppData\Local\Temp\fla71A.tmp
Native installation package creation succeeded
Starting silent combined runtime update and app install.
Updating runtime from version 2.6.0.19120 to version 2.6.0.19140.
Installing app chc.4875E02D9FB21EE389F73B8D1702B320485DF8CE.1 version 3.5.23 to C:\Program Files (x86)\Adobe using the source file at file:///E:/Adobe%20Photoshop%20Elements%2010/ElementsSTIInstaller/payloads/AdobeHelp/Adob eHelp.air
Reinstalling C:\Users\Vette\AppData\Local\Temp\AIRD0CE.tmp\setup.msi
Installing msi at C:\Users\Vette\AppData\Local\Temp\fla71A.tmp\setup.msi with guid {BD7F1DA3-5EA0-65F8-52B0-5E103FDC045A}
Application Installer end with exit code 0
Subprocess app installer succeeded
Runtime Installer end with exit code 0
Runtime Installer begin with version 2.6.0.19140 on Windows 7 x86
Commandline is: -silent "E:\Adobe Photoshop Elements 10\AdobePhotoshopDotcomInspirationBrowser.air"
Installed runtime (2.6.0.19140) located at C:\Program Files (x86)\Common Files\Adobe AIR
Invoking Application Installer for combined install
Launching subprocess with commandline C:\Users\Vette\AppData\Local\Temp\AIR4EA4.tmp\Adobe AIR\Versions\1.0\Adobe AIR Application Installer -runtime C:\Users\Vette\AppData\Local\Temp\AIR4EA4.tmp -silent -withRuntime -url file:///E:/Adobe%20Photoshop%20Elements%2010/AdobePhotoshopDotcomInspirationBrowser.air
Application Installer begin with version 2.6.0.19140 on Windows 7 x86
Commandline is: -runtime C:\Users\Vette\AppData\Local\Temp\AIR4EA4.tmp -silent -withRuntime -url file:///E:/Adobe%20Photoshop%20Elements%2010/AdobePhotoshopDotcomInspirationBrowser.air
Installed runtime (2.6.0.19140) located at C:\Program Files (x86)\Common Files\Adobe AIR
Unpackaging file:///E:/Adobe%20Photoshop%20Elements%2010/AdobePhotoshopDotcomInspirationBrowser.air to C:\Users\Vette\AppData\Local\Temp\fla634C.tmp
Application signature verified
Unpackaging/validation complete
No app located for appID 'PhotoshopdotcomInspirationBrowser' and pubID '4C35C4D325D350FE0114230CBADCA2DDD0AC8D25.1'
Converting unpackaged application to a native installation package in C:\Users\Vette\AppData\Local\Temp\fla7325.tmp
Native installation package creation succeeded
Starting silent app installation to C:\Program Files (x86)\Adobe. Installing app PhotoshopdotcomInspirationBrowser.4C35C4D325D350FE0114230CBADCA2DDD0AC8D25.1 version 3.07 using the source file at file:///E:/Adobe%20Photoshop%20Elements%2010/AdobePhotoshopDotcomInspirationBrowser.air
Installing msi at C:\Users\Vette\AppData\Local\Temp\fla7325.tmp\setup.msi with guid {4C184855-B85A-6873-C642-60A58682E721}
Application Installer end with exit code 0
Subprocess app installer succeeded
Runtime Installer end with exit code 0
Launching subprocess with commandline C:\Program Files (x86)\Common Files\Adobe AIR\Versions\1.0\Resources\Adobe AIR Updater -updatecheck
Runtime Installer begin with version 2.6.0.19140 on Windows 7 x86
Commandline is: -updatecheck
Installed runtime (2.6.0.19140) located at C:\Program Files (x86)\Common Files\Adobe AIR
Performing pingback request
Pingback request completed with HTTP status 200
Starting runtime background update check
Begin Background update download from http://airdownload.adobe.com/air/3/background/windows/x86/patch/2.6.0.19140/update
Unpackaging http://airdownload.adobe.com/air/3/background/windows/x86/patch/2.6.0.19140/update to C:\Users\Vette\AppData\Roaming\Adobe\AIR\Updater\Background
Unpackaging complete
Download success
Runtime updated downloaded
User has selected immediate install of the update
Starting runtime background update installation
Launching subprocess with commandline C:\Users\Vette\AppData\Roaming\Adobe\AIR\Updater\Background\updater -update
Runtime updater successfully launched
Runtime Installer end with exit code 0
Runtime Installer begin with version 3.1.0.4880 on Windows 7 x86
Commandline is: -update
Installed runtime (2.6.0.19140) located at C:\Program Files (x86)\Common Files\Adobe AIR
Relaunching with elevation
Launching subprocess with commandline c:\users\vette\appdata\local\temp\airafa3.tmp\adobe air installer.exe -ei
Runtime Installer begin with version 3.1.0.4880 on Windows 7 x86
Commandline is: -stdio
.\pipe\AIR_704_0 -ei
Installed runtime (2.6.0.19140) located at C:\Program Files (x86)\Common Files\Adobe AIR
Starting silent runtime update. Updating runtime from version 2.6.0.19140 to version 3.1.0.4880
Installing msi at c:\users\vette\appdata\local\temp\airafa3.tmp\setup.msi with guid {FE23D063-934D-4829-A0D8-00634CE79B4A}
Runtime Installer end with exit code 0
Elevated install completed
Runtime Installer end with exit code 0
Launching subprocess with commandline c:\Program Files (x86)\Common Files\Adobe AIR\Versions\1.0\Resources\Adobe AIR Updater -updatecheck
Runtime Installer begin with version 3.1.0.4880 on Windows 7 x86
Commandline is: -updatecheck
Installed runtime (3.1.0.4880) located at c:\Program Files (x86)\Common Files\Adobe AIR
Performing pingback request
Pingback request completed with HTTP status 200
Starting runtime background update check
Clearing unused background update directory
Begin Background update download from http://airdownload.adobe.com/air/3/background/windows/x86/patch/3.1.0.4880/update
Unpackaging http://airdownload.adobe.com/air/3/background/windows/x86/patch/3.1.0.4880/update to C:\Users\Vette\AppData\Roaming\Adobe\AIR\Updater\Background
Runtime update not available
Unpackaging cancelled
Runtime Installer end with exit code 0
Runtime Installer begin with version 3.1.0.4880 on Windows 7 x86
Commandline is: -arp:uninstall
Installed runtime (3.1.0.4880) located at c:\Program Files (x86)\Common Files\Adobe AIR
Runtime Installer end with exit code 6
Runtime Installer begin with version 3.2.0.2070 on Windows 7 x86
Commandline is:
Installed runtime (3.1.0.4880) located at c:\Program Files (x86)\Common Files\Adobe AIR
Relaunching with elevation
Launching subprocess with commandline c:\users\vette\appdata\local\temp\aire7af.tmp\adobe air installer.exe -ei
Runtime Installer begin with version 3.2.0.2070 on Windows 7 x86
Commandline is: -stdio
.\pipe\AIR_4784_0 -ei
Installed runtime (3.1.0.4880) located at c:\Program Files (x86)\Common Files\Adobe AIR
Starting silent runtime update. Updating runtime from version 3.1.0.4880 to version 3.2.0.2070
Installing msi at c:\users\vette\appdata\local\temp\aire7af.tmp\setup.msi with guid {47FA2C44-D148-4DBC-AF60-B91934AA4842}
Runtime Installer end with exit code 0
Elevated install completed
Launching subprocess with commandline c:\Program Files (x86)\Common Files\Adobe AIR\Versions\1.0\Resources\Adobe AIR Updater -installupdatecheck
Runtime Installer end with exit code 0
Runtime Installer begin with version 3.2.0.2070 on Windows 7 x86
Commandline is: -installupdatecheck
Installed runtime (3.2.0.2070) located at c:\Program Files (x86)\Common Files\Adobe AIR
Performing pingback request
Pingback request completed with HTTP status 200
Starting runtime background update check
Begin Background update download from http://airdownload.adobe.com/air/3/background/windows/x86/patch/3.2.0.2070/update
Unpackaging http://airdownload.adobe.com/air/3/background/windows/x86/patch/3.2.0.2070/update to C:\Users\Vette\AppData\Roaming\Adobe\AIR\Updater\Background
Runtime update not available
Unpackaging cancelled
Runtime Installer end with exit code 0
Runtime Installer begin with version 3.2.0.2070 on Windows 7 x86
Commandline is: -arp:uninstall
Installed runtime (3.2.0.2070) located at c:\Program Files (x86)\Common Files\Adobe AIR
Relaunching with elevation
Launching subprocess with commandline c:\program files (x86)\common files\adobe air\versions\1.0\resources\adobe air updater.exe -eu
Runtime Installer begin with version 3.2.0.2070 on Windows 7 x86
Commandline is: -stdio
.\pipe\AIR_3840_0 -eu
Installed runtime (3.2.0.2070) located at c:\Program Files (x86)\Common Files\Adobe AIR
Starting runtime uninstall. Uninstalling runtime version 3.2.0.2070
Uninstalling product with GUID {47FA2C44-D148-4DBC-AF60-B91934AA4842}
Runtime Installer end with exit code 0
Elevated install completed
Runtime Installer end with exit code 0
Runtime Installer begin with version 3.2.0.2070 on Windows 7 x86
Commandline is:
No installed runtime detected
Relaunching with elevation
Launching subprocess with commandline c:\users\vette\appdata\local\temp\airbda4.tmp\adobe air installer.exe -ei
Runtime Installer begin with version 3.2.0.2070 on Windows 7 x86
Commandline is: -stdio
.\pipe\AIR_764_0 -ei
No installed runtime detected
Starting silent runtime install. Installing runtime version 3.2.0.2070
Installing msi at c:\users\vette\appdata\local\temp\airbda4.tmp\setup.msi with guid {47FA2C44-D148-4DBC-AF60-B91934AA4842}
Runtime Installer end with exit code 0
Elevated install completed
Launching subprocess with commandline c:\Program Files (x86)\Common Files\Adobe AIR\Versions\1.0\Resources\Adobe AIR Updater -installupdatecheck
Runtime Installer end with exit code 0
Runtime Installer begin with version 3.2.0.2070 on Windows 7 x86
Commandline is: -installupdatecheck
Installed runtime (3.2.0.2070) located at c:\Program Files (x86)\Common Files\Adobe AIR
Performing pingback request
Pingback request completed with HTTP status 200
Starting runtime background update check
Begin Background update download from http://airdownload.adobe.com/air/3/background/windows/x86/patch/3.2.0.2070/update
Unpackaging http://airdownload.adobe.com/air/3/background/windows/x86/patch/3.2.0.2070/update to C:\Users\Vette\AppData\Roaming\Adobe\AIR\Updater\Background
Runtime update not available
Unpackaging cancelled
Runtime Installer end with exit code 0
Runtime Installer begin with version 3.2.0.2070 on Windows 7 x86
Commandline is:
No installed runtime detected
Relaunching with elevation
Launching subprocess with commandline c:\users\vette\appdata\local\temp\air2fa8.tmp\adobe air installer.exe -ei
Runtime Installer begin with version 3.2.0.2070 on Windows 7 x86
Commandline is: -stdio
.\pipe\AIR_5396_0 -ei
No installed runtime detected
Starting silent runtime install. Installing runtime version 3.2.0.2070
Installing msi at c:\users\vette\appdata\local\temp\air2fa8.tmp\setup.msi with guid {47FA2C44-D148-4DBC-AF60-B91934AA4842}
Runtime Installer end with exit code 0
Elevated install completed
Launching subprocess with commandline c:\Program Files (x86)\Common Files\Adobe AIR\Versions\1.0\Resources\Adobe AIR Updater -installupdatecheck
Runtime Installer end with exit code 0
Runtime Installer begin with version 3.2.0.2070 on Windows 7 x86
Commandline is: -installupdatecheck
Installed runtime (3.2.0.2070) located at c:\Program Files (x86)\Common Files\Adobe AIR
Performing pingback request
Pingback request completed with HTTP status 200
Starting runtime background update check
Begin Background update download from http://airdownload.adobe.com/air/3/background/windows/x86/patch/3.2.0.2070/update
Unpackaging http://airdownload.adobe.com/air/3/background/windows/x86/patch/3.2.0.2070/update to C:\Users\Vette\AppData\Roaming\Adobe\AIR\Updater\Background
Runtime update not available
Unpackaging cancelled
Runtime Installer end with exit code 0
Application Installer begin with version 3.2.0.2070 on Windows 7 x86
Commandline is: -playerVersion=11,2,202,233 -sandboxType=remote -securityDomain=airdownload.adobe.com -https=false -fromUserEvent=true -- -url http://www.adobe.com/support/chc/air/350/AdobeHelp.air -- WWW aHR0cDovL3d3dy5hZG9iZS5jb20vc3VwcG9ydC9jaGMv
Installed runtime (3.2.0.2070) located at c:\Program Files (x86)\Common Files\Adobe AIR
Begin air file download from http://www.adobe.com/support/chc/air/350/AdobeHelp.air
Download destination is C:\Users\Vette\AppData\Local\Temp\fla7A97.tmp
Received download status 200
Response URL is http://www.adobe.com/support/chc/air/350/AdobeHelp.air
Download success
Unpackaging file:///C:/Users/Vette/AppData/Local/Temp/fla7A97.tmp to C:\Users\Vette\AppData\Local\Temp\flaB22B.tmp
Application signature verified
Unpackaging/validation complete
No app located for appID 'chc' and pubID '4875E02D9FB21EE389F73B8D1702B320485DF8CE.1'
Converting unpackaged application to a native installation package in C:\Users\Vette\AppData\Local\Temp\flaC7B.tmp
Native installation package creation succeeded
Starting app installation to C:\Program Files (x86)\Adobe. Installing app chc.4875E02D9FB21EE389F73B8D1702B320485DF8CE.1 version 3.5.23 using the source file at file:///C:/Users/Vette/AppData/Local/Temp/fla7A97.tmp
Got an unexpected fatal error while in stateInstalling: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="Unhandled exception Error: Directory can't be written to" errorID=5006]
Launching subprocess with commandline c:\Program Files (x86)\Common Files\Adobe AIR\Versions\1.0\Adobe AIR Application Installer -runtime "c:\Program Files (x86)\Common Files" -silent -logToStdout -url -location "C:\Program Files (x86)\Adobe" -desktopShortcut -programMenu file:///C:/Users/Vette/AppData/Local/Temp/fla7A97.tmp
Relaunching with elevation
Application Installer begin with version 3.2.0.2070 on Windows 7 x86
Commandline is: -stdio
.\pipe\AIR_4952_0 -runtime "c:\Program Files (x86)\Common Files" -silent -logToStdout -url -location "C:\Program Files (x86)\Adobe" -desktopShortcut -programMenu file:///C:/Users/Vette/AppData/Local/Temp/fla7A97.tmp
Installed runtime (3.2.0.2070) located at c:\Program Files (x86)\Common Files\Adobe AIR
Unpackaging file:///C:/Users/Vette/AppData/Local/Temp/fla7A97.tmp to C:\Users\Vette\AppData\Local\Temp\fla3260.tmp
Application signature verified
Unpackaging/validation complete
No app located for appID 'chc' and pubID '4875E02D9FB21EE389F73B8D1702B320485DF8CE.1'
Converting unpackaged application to a native installation package in C:\Users\Vette\AppData\Local\Temp\fla3BF3.tmp
Native installation package creation succeeded
Starting silent app installation to C:\Program Files (x86)\Adobe. Installing app chc.4875E02D9FB21EE389F73B8D1702B320485DF8CE.1 version 3.5.23 using the source file at file:///C:/Users/Vette/AppData/Local/Temp/fla7A97.tmp
Installing msi at C:\Users\Vette\AppData\Local\Temp\fla3BF3.tmp\setup.msi with guid {BD7F1DA3-5EA0-65F8-52B0-5E103FDC045A}
Application Installer end with exit code 0
Elevated install completed
Launching subprocess with commandline C:\Program Files (x86)\Adobe\Adobe Help\Adobe Help.exe
Application Installer end with exit code 0
Date: Thu, 12 Apr 2012 17:10:46 -0600
From: [email protected]
To: [email protected]
Subject: Adobe Air error message when using PSE 10
Re: Adobe Air error message when using PSE 10
created by Jeff A Wright in Downloading, Installing, Setting Up - View the full discussion
Vetteski65 I would recommend reviewing Troubleshoot AIR installation | Windows - http://helpx.adobe.com/air/kb/troubleshoot-air-installation-windows.ht ml for steps on how to resolve your difficulties. Please feel free to respond to this thread if you have any questions about the steps listed within the document. If you could also respond with the specific error message you receive it would be appreciated.
Replies to this message go to everyone subscribed to this thread, not directly to the person who posted the message. To post a reply, either reply to this email or visit the message page: http://forums.adobe.com/message/4331328#4331328
To unsubscribe from this thread, please visit the message page at http://forums.adobe.com/message/4331328#4331328. In the Actions box on the right, click the Stop Email Notifications link.
Start a new discussion in Downloading, Installing, Setting Up by email or at Adobe Forums
For more information about maintaining your forum email notifications please go to http://forums.adobe.com/message/2936746#2936746. -
Ever since updating to new OS, my iphone won't sync to itunes. When I plug in the phone to the PC, dialog box says I need to update itunes to 10.6.3 or later. I did that update, but still get the same error message.
Can anyone offer suggestions?
Thanks!Since it told me to update, I updated to 10.7.
Then when I plugged in the phone again, it gave the same message that I need to update itunes. -
I recently did a system update and installed Yosemite on my Mac. Now I am unable to open CS5 at all. The error message I get is this: "To open Adobe Photoshop CS5.1, you need to install legacy Java SE 6 runtime." I have tried downloading this and it still gives me the same mess
In the details it is mentioned that it is an outdated version of Java.
Is this a security risk that i need to live with to get CS5 to run with Yosemite?
Also i need to reject messages from Java in the future about updates, or not?
thx for any input -
I am unable to update any add-ons at all. Every time I try and install an add-on or even the new "show hidden add-ons" add-on, I get a server error. How do I fix this?
You may have triggered some intermittent database issues but it should be running smooth by now. Let us know if you still see server errors.
Also, if your addons appear to go missing after updating there is a workaround http://blog.mozilla.com/addons/2011/09/28/issue-discovered-with-firefox-add-on-upgrades/ And there is a 7.0.1 fix on its way. -
When I try to do a CC update I get an U44M1I210 error message, "Update failed - Unable to extract the downloaded files. Press retry to download again. (U44M1I210)" - help please - re-downloading makes no difference, applies to latest Indesign, Illustrator and Photoshop CC, others seemed to update without problems. I can see the disk image files in AAMUpdater folder but they will not open and come up with "couldn't be opened - resource busy" message.
Yes Jeff, I did all those several times to no avail.
I've included a small error snippet from two installs here. In Creative Cloud when updating the Apps, all 3 get to 50%, then the failure occurs. Retrying starts at 50% and fails the same way each time.
This first one is a segment from the Indesign updater - I have always had the all hard drive folders with read and write privileges allowed and I checked again, this is still the case so I do not know why this particular error message is arising. The second snippet if from the Illustrator update.
08/21/14 09:27:20:522 | [INFO] | | OOBE | DE | | | | 25152 | Installer Operation: PayloadUninstaller
08/21/14 09:27:20:522 | [INFO] | | OOBE | DE | | | | 25152 | *=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
08/21/14 09:27:20:522 | [INFO] | | OOBE | DE | | | | 25152 | Session {CB2632B8-D44B-11E3-88A6-77388C8F654B} modify request for AdobeCode: CommonUninstall
08/21/14 09:27:20:527 | [INFO] | | OOBE | DE | | | | 25152 | Effective AdobeCode for: CommonUninstall is CommonUninstall
08/21/14 09:27:20:528 | [INFO] | | OOBE | DE | | | | 25152 | Payload 8.0.0.15 CommonUninstall: Calling ARKEngine from path /Applications/Utilities/Adobe Application Manager/DECore/DE6/resources
08/21/14 09:27:20:531 | [INFO] | | OOBE | DE | | | | 25152 | INSTALLDIR property not found in database
08/21/14 09:27:20:531 | [INFO] | | OOBE | DE | | | | 25152 | Beginning un-installation for payload at /Library/Application Support/Adobe/Uninstall/CommonUninstall.db
08/21/14 09:27:20:531 | [INFO] | | OOBE | DE | | | | 25152 | UninstallSeq property not found in database
08/21/14 09:27:20:531 | [ERROR] | | OOBE | DE | | | | 25152 | DF037: Unable to delete directory "/Applications/Adobe/AdobePatchFiles". Check and correct folder & parent directory permissions and then try again.(Seq 1)
08/21/14 09:27:20:531 | [WARN] | | OOBE | DE | | | | 25152 | DW063: Command ARKDeleteDirectoryCommand failed.(Seq 1)
08/21/14 09:27:20:531 | [ERROR] | | OOBE | DE | | | | 25152 | DF037: Unable to delete directory "/Applications/Adobe". Check and correct folder & parent directory permissions and then try again.(Seq 2)
08/21/14 09:27:20:531 | [WARN] | | OOBE | DE | | | | 25152 | DW063: Command ARKDeleteDirectoryCommand failed.(Seq 2)
08/21/14 09:27:20:532 | [ERROR] | | OOBE | DE | | | | 25152 | DF037: Unable to delete directory "/Library/Application Support/Adobe/InDesign/Version 10.0/en_GB/Extensions". Check and correct folder & parent directory permissions and then try again.(Seq 3)
08/21/14 09:27:20:532 | [WARN] | | OOBE | DE | | | | 25152 | DW063: Command ARKDeleteDirectoryCommand failed.(Seq 3)
08/21/14 09:27:20:532 | [ERROR] | | OOBE | DE | | | | 25152 | DF037: Unable to delete directory "/Library/Application Support/Adobe/InDesign/Version 10.0/en_GB". Check and correct folder & parent directory permissions and then try again.(Seq 4)
08/21/14 09:27:20:532 | [WARN] | | OOBE | DE | | | | 25152 | DW063: Command ARKDeleteDirectoryCommand failed.(Seq 4)
08/21/14 09:27:20:532 | [ERROR] | | OOBE | DE | | | | 25152 | DF037: Unable to delete directory "/Library/Application Support/Adobe/InDesign/Version 10.0". Check and correct folder & parent directory permissions and then try again.(Seq 5)
08/21/14 09:27:20:532 | [WARN] | | OOBE | DE | | | | 25152 | DW063: Command ARKDeleteDirectoryCommand failed.(Seq 5)
08/21/14 09:27:20:532 | [ERROR] | | OOBE | DE | | | | 25152 | DF037: Unable to delete directory "/Library/Application Support/Adobe/HelpCfg/en_GB". Check and correct folder & parent directory permissions and then try again.(Seq 6)
08/21/14 09:27:20:532 | [WARN] | | OOBE | DE | | | | 25152 | DW063: Command ARKDeleteDirectoryCommand failed.(Seq 6)
08/21/14 09:27:20:532 | [ERROR] | | OOBE | DE | | | | 25152 | DF037: Unable to delete directory "/Library/Application Support/Adobe/CEPServiceManager4/Adobe/AdobePatchFiles". Check and correct folder & parent directory permissions and then try again.(Seq 7)
08/21/14 09:27:20:532 | [WARN] | | OOBE | DE | | | | 25152 | DW063: Command ARKDeleteDirectoryCommand failed.(Seq 7)
08/21/14 09:27:20:532 | [ERROR] | | OOBE | DE | | | | 25152 | DF037: Unable to delete directory "/Library/Application Support/Adobe/CEPServiceManager4/Adobe". Check and correct folder & parent directory permissions and then try again.(Seq 8)
08/21/14 09:27:20:532 | [WARN] | | OOBE | DE | | | | 25152 | DW063: Command ARKDeleteDirectoryCommand failed.(Seq 8)
08/21/14 09:27:20:532 | [ERROR] | | OOBE | DE | | | | 25152 | DF037: Unable to delete directory "/Library/Application Support/Adobe/CEP/extensions". Check and correct folder & parent directory permissions and then try again.(Seq 9)
08/21/14 09:27:20:532 | [WARN] | | OOBE | DE | | | | 25152 | DW063: Command ARKDeleteDirectoryCommand failed.(Seq 9)
08/21/14 09:27:20:532 | [ERROR] | | OOBE | DE | | | | 25152 | DF037: Unable to delete directory "/Library/Application Support/Adobe/CEP". Check and correct folder & parent directory permissions and then try again.(Seq 10)
08/21/14 09:27:20:532 | [WARN] | | OOBE | DE | | | | 25152 | DW063: Command ARKDeleteDirectoryCommand failed.(Seq 10)
08/21/14 09:27:20:532 | [ERROR] | | OOBE | DE | | | | 25152 | DF037: Unable to delete directory "/Library/Application Support/Adobe/Adobe/AdobePatchFiles". Check and correct folder & parent directory permissions and then try again.(Seq 11)
08/21/14 09:27:20:532 | [WARN] | | OOBE | DE | | | | 25152 | DW063: Command ARKDeleteDirectoryCommand failed.(Seq 11)
08/21/14 09:27:20:532 | [ERROR] | | OOBE | DE | | | | 25152 | DF037: Unable to delete directory "/Library/Application Support/Adobe/Adobe". Check and correct folder & parent directory permissions and then try again.(Seq 12)
08/21/14 09:27:20:532 | [WARN] | | OOBE | DE | | | | 25152 | DW063: Command ARKDeleteDirectoryCommand failed.(Seq 12)
08/21/14 09:27:20:533 | [ERROR] | | OOBE | DE | | | | 25152 | DF037: Unable to delete directory "/Applications/Adobe/AdobePatchFiles". Check and correct folder & parent directory permissions and then try again.(Seq 13)
08/21/14 09:27:20:533 | [WARN] | | OOBE | DE | | | | 25152 | DW063: Command ARKDeleteDirectoryCommand failed.(Seq 13)
08/21/14 09:27:20:533 | [ERROR] | | OOBE | DE | | | | 25152 | DF037: Unable to delete directory "/Applications/Adobe InDesign CC 2014/Plug-Ins". Check and correct folder & parent directory permissions and then try again.(Seq 14)
08/21/14 09:27:20:533 | [WARN] | | OOBE | DE | | | | 25152 | DW063: Command ARKDeleteDirectoryCommand failed.(Seq 14)
08/21/14 09:27:20:533 | [ERROR] | | OOBE | DE | | | | 25152 | DF037: Unable to delete directory "/Applications/Adobe InDesign CC 2014". Check and correct folder & parent directory permissions and then try again.(Seq 15)
08/21/14 09:27:20:533 | [WARN] | | OOBE | DE | | | | 25152 | DW063: Command ARKDeleteDirectoryCommand failed.(Seq 15)
08/21/14 09:27:20:533 | [ERROR] | | OOBE | DE | | | | 25152 | DF037: Unable to delete directory "/Applications/Adobe Illustrator CC 2014/Plug-ins.localized/Extensions.localized". Check and correct folder & parent directory permissions and then try again.(Seq 16)
08/21/14 09:27:20:533 | [WARN] | | OOBE | DE | | | | 25152 | DW063: Command ARKDeleteDirectoryCommand failed.(Seq 16)
08/21/14 09:27:20:533 | [ERROR] | | OOBE | DE | | | | 25152 | DF037: Unable to delete directory "/Applications/Adobe Illustrator CC 2014/Plug-ins.localized". Check and correct folder & parent directory permissions and then try again.(Seq 17)
08/21/14 09:27:20:533 | [WARN] | | OOBE | DE | | | | 25152 | DW063: Command ARKDeleteDirectoryCommand failed.(Seq 17)
08/21/14 09:27:20:533 | [ERROR] | | OOBE | DE | | | | 25152 | DF037: Unable to delete directory "/Applications/Adobe Illustrator CC 2014". Check and correct folder & parent directory permissions and then try again.(Seq 18)
08/21/14 09:27:20:533 | [WARN] | | OOBE | DE | | | | 25152 | DW063: Command ARKDeleteDirectoryCommand failed.(Seq 18)
08/21/14 09:27:20:533 | [ERROR] | | OOBE | DE | | | | 25152 | DF037: Unable to delete directory "/Applications/Adobe". Check and correct folder & parent directory permissions and then try again.(Seq 19)
08/21/14 09:27:20:533 | [WARN] | | OOBE | DE | | | | 25152 | DW063: Command ARKDeleteDirectoryCommand failed.(Seq 19)
08/21/14 09:27:20:533 | [INFO] | | OOBE | DE | | | | 25152 | Completing un-installation for payload at /Library/Application Support/Adobe/Uninstall/CommonUninstall.db
08/21/14 09:27:20:533 | [INFO] | | OOBE | DE | | | | 25152 | Physical payload uninstall result:0
08/21/14 09:27:20:623 | [INFO] | | OOBE | DE | | | | 24018 | *=*=*=*=*=*=*=*=*=*=*=*=*=*=*=* Operation complete. Setting status: 0 =*=*=*=*=*=*=*=*=*=*=*=*=*
08/21/14 09:27:20:623 | [INFO] | | OOBE | DE | | | | 24018 | :: END TIMER :: [Payload Operation :CommonUninstall] took 101 milliseconds (0.101 seconds) DTR = 79.2079 KBPS (0.0773515 MBPS)
08/21/14 09:27:20:624 | [INFO] | | OOBE | DE | | | | 24018 | User specified overrideFile:
08/21/14 09:27:20:625 | [INFO] | | OOBE | DE | | | | 24018 | The csu inventory was not updated for payload 8.0.0.15 CommonUninstall, value of local var is -1
08/21/14 09:27:20:625 | [INFO] | | OOBE | DE | | | | 24018 | Calling the ROLLBACK custom action code for pre-remove for payload 8.0.0.15 CommonUninstall
08/21/14 09:27:20:698 | [INFO] | | OOBE | DE | | | | 24018 | No operation. We're done:
0/22/14 11:18:46:937 | [INFO] | | OOBE | DE | | | | 77654 | Beginning un-installation for payload at /Library/Application Support/Adobe/Uninstall/CommonUninstall.db
10/22/14 11:18:46:938 | [INFO] | | OOBE | DE | | | | 77654 | UninstallSeq property not found in database
10/22/14 11:18:46:938 | [ERROR] | | OOBE | DE | | | | 77654 | DF037: Unable to delete directory "/Users/MikeTessersComputer/Library/Preferences/Adobe/dynamiclinkmediaserver". Check and correct folder & parent directory permissions and then try again.(Seq 1)
10/22/14 11:18:46:938 | [WARN] | | OOBE | DE | | | | 77654 | DW063: Command ARKDeleteDirectoryCommand failed.(Seq 1)
10/22/14 11:18:46:938 | [ERROR] | | OOBE | DE | | | | 77654 | DF037: Unable to delete directory "/Users/MikeTessersComputer/Library/Preferences/Adobe InDesign". Check and correct folder & parent directory permissions and then try again.(Seq 2)
10/22/14 11:18:46:938 | [WARN] | | OOBE | DE | | | | 77654 | DW063: Command ARKDeleteDirectoryCommand failed.(Seq 2)
10/22/14 11:18:46:938 | [ERROR] | | OOBE | DE | | | | 77654 | DF037: Unable to delete directory "/Applications/Adobe". Check and correct folder & parent directory permissions and then try again.(Seq 3)
10/22/14 11:18:46:938 | [WARN] | | OOBE | DE | | | | 77654 | DW063: Command ARKDeleteDirectoryCommand failed.(Seq 3)
10/22/14 11:18:46:938 | [ERROR] | | OOBE | DE | | | | 77654 | DF037: Unable to delete directory "/Library/Application Support/Adobe/Startup Scripts CC/Adobe Photoshop". Check and correct folder & parent directory permissions and then try again.(Seq 4)
10/22/14 11:18:46:938 | [WARN] | | OOBE | DE | | | | 77654 | DW063: Command ARKDeleteDirectoryCommand failed.(Seq 4)
10/22/14 11:18:46:938 | [ERROR] | | OOBE | DE | | | | 77654 | DF037: Unable to delete directory "/Library/Application Support/Adobe/InDesign/Version 9.0/en_US/Extensions". Check and correct folder & parent directory permissions and then try again.(Seq 5)
10/22/14 11:18:46:938 | [WARN] | | OOBE | DE | | | | 77654 | DW063: Command ARKDeleteDirectoryCommand failed.(Seq 5)
10/22/14 11:18:46:938 | [ERROR] | | OOBE | DE | | | | 77654 | DF037: Unable to delete directory "/Library/Application Support/Adobe/InDesign/Version 9.0/en_US". Check and correct folder & parent directory permissions and then try again.(Seq 6)
10/22/14 11:18:46:938 | [WARN] | | OOBE | DE | | | | 77654 | DW063: Command ARKDeleteDirectoryCommand failed.(Seq 6)
10/22/14 11:18:46:938 | [ERROR] | | OOBE | DE | | | | 77654 | DF037: Unable to delete directory "/Library/Application Support/Adobe/InDesign/Version 9.0". Check and correct folder & parent directory permissions and then try again.(Seq 7)
10/22/14 11:18:46:938 | [WARN] | | OOBE | DE | | | | 77654 | DW063: Command ARKDeleteDirectoryCommand failed.(Seq 7)
10/22/14 11:18:46:939 | [ERROR] | | OOBE | DE | | | | 77654 | DF037: Unable to delete directory "/Library/Application Support/Adobe/InDesign/Version 10.0/en_GB/Extensions". Check and correct folder & parent directory permissions and then try again.(Seq 8)
10/22/14 11:18:46:939 | [WARN] | | OOBE | DE | | | | 77654 | DW063: Command ARKDeleteDirectoryCommand failed.(Seq 8)
10/22/14 11:18:46:939 | [ERROR] | | OOBE | DE | | | | 77654 | DF037: Unable to delete directory "/Library/Application Support/Adobe/InDesign/Version 10.0/en_GB". Check and correct folder & parent directory permissions and then try again.(Seq 9)
10/22/14 11:18:46:939 | [WARN] | | OOBE | DE | | | | 77654 | DW063: Command ARKDeleteDirectoryCommand failed.(Seq 9)
10/22/14 11:18:46:939 | [ERROR] | | OOBE | DE | | | | 77654 | DF037: Unable to delete directory "/Library/Application Support/Adobe/InDesign/Version 10.0". Check and correct folder & parent directory permissions and then try again.(Seq 10)
10/22/14 11:18:46:939 | [WARN] | | OOBE | DE | | | | 77654 | DW063: Command ARKDeleteDirectoryCommand failed.(Seq 10)
10/22/14 11:18:46:939 | [ERROR] | | OOBE | DE | | | | 77654 | DF037: Unable to delete directory "/Library/Application Support/Adobe/InDesign". Check and correct folder & parent directory permissions and then try again.(Seq 11)
10/22/14 11:18:46:939 | [WARN] | | OOBE | DE | | | | 77654 | DW063: Command ARKDeleteDirectoryCommand failed.(Seq 11)
10/22/14 11:18:46:939 | [ERROR] | | OOBE | DE | | | | 77654 | DF037: Unable to delete directory "/Library/Application Support/Adobe/HelpCfg/ro_RO". Check and correct folder & parent directory permissions and then try again.(Seq 12)
10/22/14 11:18:46:939 | [WARN] | | OOBE | DE | | | | 77654 | DW063: Command ARKDeleteDirectoryCommand failed.(Seq 12)
10/22/14 11:18:46:939 | [ERROR] | | OOBE | DE | | | | 77654 | DF037: Unable to delete directory "/Library/Application Support/Adobe/HelpCfg/en_GB". Check and correct folder & parent directory permissions and then try again.(Seq 13)
10/22/14 11:18:46:939 | [WARN] | | OOBE | DE | | | | 77654 | DW063: Command ARKDeleteDirectoryCommand failed.(Seq 13)
10/22/14 11:18:46:939 | [ERROR] | | OOBE | DE | | | | 77654 | DF037: Unable to delete directory "/Library/Application Support/Adobe/HelpCfg/el_GR". Check and correct folder & parent directory permissions and then try again.(Seq 14)
10/22/14 11:18:46:939 | [WARN] | | OOBE | DE | | | | 77654 | DW063: Command ARKDeleteDirectoryCommand failed.(Seq 14)
10/22/14 11:18:46:939 | [ERROR] | | OOBE | DE | | | | 77654 | DF037: Unable to delete directory "/Library/Application Support/Adobe/CEPServiceManager4/Adobe/AdobePatchFiles". Check and correct folder & parent directory permissions and then try again.(Seq 15)
10/22/14 11:18:46:939 | [WARN] | | OOBE | DE | | | | 77654 | DW063: Command ARKDeleteDirectoryCommand failed.(Seq 15)
10/22/14 11:18:46:940 | [ERROR] | | OOBE | DE | | | | 77654 | DF037: Unable to delete directory "/Library/Application Support/Adobe/CEPServiceManager4/Adobe". Check and correct folder & parent directory permissions and then try again.(Seq 16)
10/22/14 11:18:46:940 | [WARN] | | OOBE | DE | | | | 77654 | DW063: Command ARKDeleteDirectoryCommand failed.(Seq 16)
10/22/14 11:18:46:940 | [ERROR] | | OOBE | DE | | | | 77654 | DF037: Unable to delete directory "/Library/Application Support/Adobe/CEP/extensions". Check and correct folder & parent directory permissions and then try again.(Seq 17)
10/22/14 11:18:46:940 | [WARN] | | OOBE | DE | | | | 77654 | DW063: Command ARKDeleteDirectoryCommand failed.(Seq 17)
10/22/14 11:18:46:940 | [ERROR] | | OOBE | DE | | | | 77654 | DF037: Unable to delete directory "/Library/Application Support/Adobe/CEP". Check and correct folder & parent directory permissions and then try again.(Seq 18)
10/22/14 11:18:46:940 | [WARN] | | OOBE | DE | | | | 77654 | DW063: Command ARKDeleteDirectoryCommand failed.(Seq 18)
10/22/14 11:18:46:940 | [ERROR] | | OOBE | DE | | | | 77654 | DF037: Unable to delete directory "/Library/Application Support/Adobe/Adobe/AdobePatchFiles". Check and correct folder & parent directory permissions and then try again.(Seq 19)
10/22/14 11:18:46:940 | [WARN] | | OOBE | DE | | | | 77654 | DW063: Command ARKDeleteDirectoryCommand failed.(Seq 19)
10/22/14 11:18:46:940 | [ERROR] | | OOBE | DE | | | | 77654 | DF037: Unable to delete directory "/Library/Application Support/Adobe/Adobe". Check and correct folder & parent directory permissions and then try again.(Seq 20)
10/22/14 11:18:46:940 | [WARN] | | OOBE | DE | | | | 77654 | DW063: Command ARKDeleteDirectoryCommand failed.(Seq 20)
10/22/14 11:18:46:940 | [ERROR] | | OOBE | DE | | | | 77654 | DF037: Unable to delete directory "/Applications/Adobe Photoshop CC 2014/Plug-ins". Check and correct folder & parent directory permissions and then try again.(Seq 21)
10/22/14 11:18:46:940 | [WARN] | | OOBE | DE | | | | 77654 | DW063: Command ARKDeleteDirectoryCommand failed.(Seq 21)
10/22/14 11:18:46:940 | [ERROR] | | OOBE | DE | | | | 77654 | DF037: Unable to delete directory "/Applications/Adobe Photoshop CC 2014". Check and correct folder & parent directory permissions and then try again.(Seq 22)
10/22/14 11:18:46:940 | [WARN] | | OOBE | DE | | | | 77654 | DW063: Command ARKDeleteDirectoryCommand failed.(Seq 22)
10/22/14 11:18:46:940 | [ERROR] | | OOBE | DE | | | | 77654 | DF037: Unable to delete directory "/Applications/Adobe InDesign CC 2014/Plug-Ins". Check and correct folder & parent directory permissions and then try again.(Seq 23)
10/22/14 11:18:46:940 | [WARN] | | OOBE | DE | | | | 77654 | DW063: Command ARKDeleteDirectoryCommand failed.(Seq 23)
10/22/14 11:18:46:941 | [ERROR] | | OOBE | DE | | | | 77654 | DF037: Unable to delete directory "/Applications/Adobe InDesign CC 2014/Plug-Ins". Check and correct folder & parent directory permissions and then try again.(Seq 24)
10/22/14 11:18:46:941 | [WARN] | | OOBE | DE | | | | 77654 | DW063: Command ARKDeleteDirectoryCommand failed.(Seq 24)
10/22/14 11:18:46:941 | [ERROR] | | OOBE | DE | | | | 77654 | DF037: Unable to delete directory "/Applications/Adobe InDesign CC 2014". Check and correct folder & parent directory permissions and then try again.(Seq 25)
10/22/14 11:18:46:941 | [WARN] | | OOBE | DE | | | | 77654 | DW063: Command ARKDeleteDirectoryCommand failed.(Seq 25)
10/22/14 11:18:46:941 | [ERROR] | | OOBE | DE | | | | 77654 | DF037: Unable to delete directory "/Applications/Adobe InDesign CC 2014". Check and correct folder & parent directory permissions and then try again.(Seq 26)
10/22/14 11:18:46:941 | [WARN] | | OOBE | DE | | | | 77654 | DW063: Command ARKDeleteDirectoryCommand failed.(Seq 26)
10/22/14 11:18:46:941 | [ERROR] | | OOBE | DE | | | | 77654 | DF037: Unable to delete directory "/Applications/Adobe Illustrator CC 2014/Plug-ins.localized/Extensions.localized". Check and correct folder & parent directory permissions and then try again.(Seq 27)
10/22/14 11:18:46:941 | [WARN] | | OOBE | DE | | | | 77654 | DW063: Command ARKDeleteDirectoryCommand failed.(Seq 27)
10/22/14 11:18:46:941 | [ERROR] | | OOBE | DE | | | | 77654 | DF037: Unable to delete directory "/Applications/Adobe Illustrator CC 2014/Plug-ins.localized/Extensions.localized". Check and correct folder & parent directory permissions and then try again.(Seq 28)
10/22/14 11:18:46:941 | [WARN] | | OOBE | DE | | | | 77654 | DW063: Command ARKDeleteDirectoryCommand failed.(Seq 28)
10/22/14 11:18:46:941 | [ERROR] | | OOBE | DE | | | | 77654 | DF037: Unable to delete directory "/Applications/Adobe Illustrator CC 2014/Plug-ins.localized". Check and correct folder & parent directory permissions and then try again.(Seq 29)
10/22/14 11:18:46:941 | [WARN] | | OOBE | DE | | | | 77654 | DW063: Command ARKDeleteDirectoryCommand failed.(Seq 29)
10/22/14 11:18:46:941 | [ERROR] | | OOBE | DE | | | | 77654 | DF037: Unable to delete directory "/Applications/Adobe Illustrator CC 2014/Plug-ins.localized". Check and correct folder & parent directory permissions and then try again.(Seq 30)
10/22/14 11:18:46:941 | [WARN] | | OOBE | DE | | | | 77654 | DW063: Command ARKDeleteDirectoryCommand failed.(Seq 30)
10/22/14 11:18:46:941 | [ERROR] | | OOBE | DE | | | | 77654 | DF037: Unable to delete directory "/Applications/Adobe Illustrator CC 2014". Check and correct folder & parent directory permissions and then try again.(Seq 31)
10/22/14 11:18:46:941 | [WARN] | | OOBE | DE | | | | 77654 | DW063: Command ARKDeleteDirectoryCommand failed.(Seq 31)
10/22/14 11:18:46:941 | [ERROR] | | OOBE | DE | | | | 77654 | DF037: Unable to delete directory "/Applications/Adobe Illustrator CC 2014". Check and correct folder & parent directory permissions and then try again.(Seq 32)
10/22/14 11:18:46:941 | [WARN] | | OOBE | DE | | | | 77654 | DW063: Command ARKDeleteDirectoryCommand failed.(Seq 32)
10/22/14 11:18:46:942 | [ERROR] | | OOBE | DE | | | | 77654 | DF037: Unable to delete directory "/Applications/Adobe". Check and correct folder & parent directory permissions and then try again.(Seq 33)
10/22/14 11:18:46:942 | [WARN] | | OOBE | DE | | | | 77654 | DW063: Command ARKDeleteDirectoryCommand failed.(Seq 33)
10/22/14 11:18:46:942 | [INFO] | | OOBE | DE | | | | 77654 | Completing un-installation for payload at /Library/Application Support/Adobe/Uninstall/CommonUninstall.db
10/22/14 11:18:46:942 | [INFO] | | OOBE | DE | | | | 77654 | Physical payload uninstall result:0
10/22/14 11:18:47:030 | [INFO] | | OOBE | DE | | | | 77365 | *=*=*=*=*=*=*=*=*=*=*=*=*=*=*=* Operation complete. Setting status: 0 -
When I am trying to update my iPad 2 via syncing it with my PC, I get the following error message: "iPad software update server could not be contacted." Any ideas?
Try rebooting your router and or cable modem. Unplug it/them for about 30 seconds and then plug back in. See if it works then. Reboot your iPad as well.
Reboot the iPad by holding down on the sleep and home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider if it appears on the screen - let go of the buttons. Let the iPad start up. -
Windows performed an automatic update on my PC this morning. Now, Firefox does not work other than in SAFE mode. I get "Firefox can't establish a connection to the server..." I downloaded and reinstalled the latest version of Firefox and get the same error message. IE works. MS Outlook works. What did Windows do to me this time?
You can find the connection settings in Tools > Options > Advanced : Network : Connection
If you do not need to use a proxy to connect to internet then select "No Proxy" if the default "Use the system proxy settings" setting doesn't work.
See "Firefox connection settings":
* https://support.mozilla.com/kb/Firefox+cannot+load+websites+but+other+programs+can
Start Firefox in <u>[[Safe Mode]]</u> to check if one of the extensions is causing the problem (switch to the DEFAULT theme: Firefox (Tools) > Add-ons > Appearance/Themes).
*Don't make any changes on the Safe mode start window.
*https://support.mozilla.com/kb/Safe+Mode
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