Unable to use brand new Ipod Nano 3rd gen

I have just purchased an ipod nano 3rd generation. I had previously updated iTunes to the latest version available on my MacBook Pro (10.4.10)
Whenever I plug it in I get: "An iPod has been detected, but it could not be identified properly. Please disconnect and reconnect the iPod, then try again"
I've done what it says to do, and I have rebooted etc.. it just won't work.

Hi thesquib,
Have you tried connecting your iPod to your computer in Disk Mode? Sometimes if an iPod is in disk mode it will be recognized better by the computer.
For instructions, see this article:
Putting iPod into disk mode
Also, did you try all of these five steps?:
The Five Rs
-Kylene

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Start by working through all of the troubleshooting suggestions here.
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Message was edited by: BIG-J

Hi thesquib,
Have you tried connecting your iPod to your computer in Disk Mode? Sometimes if an iPod is in disk mode it will be recognized better by the computer.
For instructions, see this article:
Putting iPod into disk mode
Also, did you try all of these five steps?:
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My PC Shuts Down When I Plug In My New IPod Nano 3rd Gen.

The title of this post pretty much says it all. Got me my new iPod Nano 3rd gen. yesterday. Brought it home, booted up the puter, loaded iTunes and plugged that sucker in. Well first iTunes kindly instructed me that I would have to download it's newest software, which I did.
Then soon afterwards when I thought i was set, I plugged in my new 3rd gen iPod Nano to the pc and as soon as I did that my pc shut down completely, and restarted. Shut down is putting it mildly, I mean it just went 'kablink" and then was restarting.
I tried uninstalling iTunes, cleaning my temp folder, my internet cache, then reinstalling iTunes anew, still nada. All to no avail, people, because each and everytime I plug in my new iPod Nano, no sooner than i do this my pc summarily goes "kablink" on me and starts booting up again.
NOW I STILL have my iPod Nano 2nd gen, and it works fine, even with the newest iTunes software, it doesn't screw up my pc like the new 3rd gen iPod Nano does.
Now I am to conclude that the problem lies in the 3rd gen iPod itself. How could it not? My iPod Nano 2nd gen works absolutely fine, and everytime I plug in my new iPod Nano, I shut down in a flash withtout fail. Anyone of you have this error? I would love to know short of calling iTunes tech support about what to do about this, this is a MAJOR bummer for sure. Now I have to be concerened about whether or not I am ever going to get this thing to work now.
Is the iPod broken? If not why the shutdowns then? Please advise. Many thanks in advance.

Hey, I bought an iPod nano 3rd gen yesterday and I have exactly the same prolem you are describing in your message. Have you found any solution to this?

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i just bought a new ipod nano 3rd gen from circuit city before i opened it i looked on the back and saw system requirments it says nothing about being compatible with windows xp media center edition and i have windows XP media center edition 2002 sp2. will the ipod nano 3rd gen work with my computer?

Yes it will work fine. iTunes just needs XP and doesn't really care what sort of crazy version that came with whatever computer you bought. It is still just XP maybe configured or a little more specifically.
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No, I was hoping no one would say that. It is not a bad file because, on my nano 2nd gen 8 GB, every song was transferred. Plus, it stops at a different song each time and I have watched the top and still couldn't find where it stops. My question is still unanswered.

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How long will a 5 year old iPod Nano 3rd gen's battery last?

Hello,
I am thinking about buying a used mint green iPod Nano 3rd gen off of ebay. I was wondering how long the battery would last?
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i found this from another user and it worked for me!
I had the exact same problem about 10 minutes ago. I was freaking out because I'm going on vacation soon and I was getting all worked up because none of my three power sources were charging it and it wasn't even turning on at all. Mine is also refurbished.
I called Support and the automated phone person gave me these steps:
1. Plug the iPod into the computer
2. Set it down on a flat surface
3. Take index fingers and hold menu and center button for about 5 seconds (it actually took me 20 seconds)
It then connected to the computer and turned on. I don't know why trying to reset it normally didn't work but try this and I hope it helps!!

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Plug it to your computer using iPod USB Cable (any cable should work excluding iPhone 5 and Shuffle cables)...... when you see your iPod in iTunes go to that iPod and click restore...... the whole process should take (depending on what you have on your iPod and its is up to date) it should take no longer than 30 minutes...... then it will ask if you want to set up as new iPod or restore from back-up (itunes back up), since you said:
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Thanks SO much for the GREAT advice! I did just what you said, and I am back in business. The sound is fine, and the radio works. I cleaned out the jack with a tooth pick, blew some air in, and pushed the jack in a bit harder.I guess I was too tentative about pushing the jack all the way in. You were right that it is a tight fit. Thanks again, deggie. My husband thanks you also! His birthday gift now works! Yay!

Unable to use brand new Ipod Nano 3rd gen

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