Unable to view/print pdf from Banks website.
I am unable to view/print pdf files from banks website, a white blank screen appears. I've uninstalled and reinstalled Adobe multiple times. I'm running Windows Explorer 9 and Adobe Reader XI. I am able to view/print these files from a different computer and save them to a flash drive. I am then able to open the files on my computer directly from the flash drive. I am thinking maybe I have a setting enabled/disabled somewhere??
Thank you for your response. Please be patient with my ignorance--I am not a power user.
1)I do not know what you mean when you direct me to open the PDFs within Reader. I typically do open PDFs that are already stored in my files on my computer, but I don't know how do vies/download pdfs that I need to view or download from the Web from within Reader. Can you please tell me the steps involved?
2) Do you happen to know whether this is a new development with Chrome? I have been using both Chrome and Adobe Reader seamlessly for several years with no issues.
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I am unable to view flash videos from all websites except youtube after updating to Firefox 4. All help will be appreciated. Thanks in advance :)
Start Firefox in <u>[[Safe Mode]]</u> to check if one of the extensions is causing the problem (switch to the DEFAULT theme: Firefox (Tools) > Add-ons > Appearance/Themes).
* Don't make any changes on the Safe mode start window.
* https://support.mozilla.com/kb/Safe+Mode
* [[Troubleshooting extensions and themes]]
If it does work in Safe-mode then disable all extensions and then try to find which is causing it by enabling one at a time until the problem reappears.
* Use "Disable all add-ons" on the [[Safe mode]] start window to disable all extensions.
* Close and restart Firefox after each change via "File > Exit" (Mac: "Firefox > Quit"; Linux: "File > Quit")
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I am unable to download certain PDFs from a website
My job requires me to log on to a secure website and click on links to download pdf files. When I click on the links, the firefox opens a new tab, but that tab is blank. When I "right click" on the link and select "save link as" from the menu, the file is recognized as a php file and not pdf and I am unable to download it in a readable form. I have tried opening these files in Firefox, Chrome, and Safari and none of them work. However, the files download for other people with the same version of Mac as me without a problem.
I have tried changing the preference for PDF to Adobe Reader in the preference>application window as suggested by other online forums and this does not help.
I am able to download these same files from an email attachment which has been the temporary solution. Other pdf links from other websites don't download, but pop-up in a tab of the browser and I am able to view them. The IT guy said that he made the file so that it could only be downloaded for security reasons. I don't know if this is a reason why I am having problems with this particular kind of pdf, but not others. However, I'm not sure why I am having the problem, but not other people.
I have a MacBook Pro version 10.6.8 and I have firefox 21.0. My Adobe Reader is 11.0.03.In order to uninstall a possibly unwanted extension, please do the following:
#From the Firefox window click the Firefox button at the top left and select ''Add-ons'', or, if the Firefox button is not shown, click the ''Tools'' menu and click ''Add-ons''.
#Once the Add-on Manager has opened in a new tab, click the ''Extensions'' button on the left side of the window.
#You should now see a list of your installed extensions on the right side together with buttons on the right side of each extension.
#To remove an extension from Firefox, simply click the ''Remove'' button on PDF Viewer (what is this?). You should see a message that informs you about the successful removal of the add-on.
#Note that some add-ons require a Firefox restart to be removed completely. To perform a Firefox restart after the add-on removal, click the ''Restart now'' link in the message.
You can find further information about uninstalling extensions in the following articles:
[[Disable or remove Add-ons]]
[[Remove a toolbar that has taken over your Firefox search or home page]] -
I'm unable to save or print PDFs from bank sites. This only began recently. Is anyone else having same problem?
Do you have Adobe Reader installed and its accompanying browser plug-in enabled?
Clinton -
Grey Screen and Spinning Circle When Trying to open a PDF from a website
I tried to view a pdf from a website and a little window popped up. At the time i thought it was to save the pdf but i guess it was in fact asking me to find the adobe acrobat program. I quit out of it and now keep getting the grey screen and spinning circle when i try to download the pdf. How do I get it so i can open pdfs if find on websites? thanks!
themercenary12 wrote:
Found another topic and was helpful
*Hi mercenary, Welcome (Back)* to Apple's Users Help Users Forums.
It would be nice if you could explain or link to the helpful topic.
Good Luck, JP -
Can't veiw a pdf from a website.
I'm trying to view a pdf from a website. When I click on the link, it opens a new browser window but it doesn't display the pdf, it is a blank window instead. The help area on this site said to go to your preferences and make sure "Do not save encrypted pages to disk" is unchecked. I can not find this in the prefs.
Windows 7, Internet Explorer.
MichaelKazlow <[email protected]> wrote:
MichaelKazlow http://forums.adobe.com/people/MichaelKazlow created the discussion
"Re: Can't download a pdf from the internet"
To view the discussion, visit: http://forums.adobe.com/message/4745849#4745849 -
I am unable to print a pdf from a website through Adobe Reader on my mac. It keeps telling me that no pages have been selected - I have uploaded the latest version of Adobe with no luck and have never had this issue before !
Hi bengaunt ,
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Hello Kirk,
Thank's for your efforts, and I just wish that this was the solution. Unfortunately, it isn't because, after double-clicking on the pdf in the website, it simply "opens" in another Safari window as a black screen - the pdf is there, somewhere, but not visible (either as an icon, or as a document).
When I right-click in the black Safari window, where the file is supposed to be, the only option available to display the file is to "Open file in Internet Explorer" (which is not what I want to do). Other options include saving or printing the pdf, which I don't want until I've confirmed that it's the form that I want. The same options are offered if I right-click on the file icon in the website.
Any other suggestions, please? -
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I am unable to view/print some of the technical documents (white papers) in the 91AS documentation page. When I attempt to open them I get the netscape "extend capabilities" dialog, but my local internet support does not have a plug-in/download for the file type multipart-byterange and requested that I contact the site owner for a source for the file. I am using Netscape/Communicator 4.73 and adobe acrobat reader 5.0
Thank you
stephen paterHello,
Please check whether you have right authorizations.
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Take SU53 screen shot and submit to your security team.
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Ravi -
Ver 11 says plug-in doesn't work; Ver 10 worked fine
Further information: tried to print pdf from this site; error message says can't do plug-in. Just downloaded fresh Ver. 11 today and accepted conditions. Help, please!I'm using Win.7.1, trying to download Acrobat Reader 11, reaching it from
AOL 9.7 . I can't download online pdfs from multiple on-line resources
(e.g., ValueLine and your own Adobe site). After I've de-installed the Reader
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In a message dated 1/8/2014 9:03:43 P.M. Eastern Standard Time,
[email protected] writes:
Re: print pdf from ValueLine
created by Pat Willener (http://forums.adobe.com/people/pwillener) in
Adobe Reader - View the full discussion
(http://forums.adobe.com/message/5994918#5994918) -
The print is too big when I print something from a website
This is probably the fault of my computer & not Firefox but when I print something from a website the print size is too big. How can I change this...
File > Page Setup = '''Scale''' <br />
100% is usually best
If you can't see the Menu Bar with File, Edit, View, etc - hit the '''Alt''' key to temporarily reveal the Menu Bar. -
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Hi,
We have heard few users having similar issue as yours and found out the problem for one of the users is this: http://support.microsoft.com/kb/2716529 .
I was able to reporduce this problem(square with a 'X') by changing the TabProcGrowth registry entry to 0.
This tool provided by Microsoft is for Win 8, to run this on Win 7 you can manually change the registry setting : please see " Let me fix it myself" in above url.
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I have installed Lion and have problems to print PDF from prewiev.
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Hello David and Nicole
I just installed Lion on my iMac, which was purchased in 2007, and I cannot print from Preview; it keeps locking up and not responding. So, I have to force quit Preview. I have been sending error reports to Apple. I suggest everyone who has this problem, send error reports!
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Regards Sushain KApoor
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