Unexpected sign-in failure: (attempt to index a nil value).
While trying to link LR and LR mobile, I'm consistently (several trys over a few hours) getting a message: "Lightroom has experienced an unexpected Sign-in failure. Please try again later. (attempt to index a nil value).
I've verified the Adobe ID and password -- what else should I try?
Try http://helpx.adobe.com/lightroom/kb/error-unexpected-sign-failure-occurs.html
Similar Messages
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I have an issue login into lightroom mobile on my desktop, it keeps coming up with Lightroom has experienced an unexpected sign in failure. Please try again later.(Attempt to index a nil value can anyone ahead some light on this please?
Have you tried this workaround?...Error: "Unexpected Sign in failure...nil value" when syncing to Lightroom mobile | Mac OS
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LR can not sync with my iPhone,, ( I have IMAC 10,9,3)
When trying to sync I can not connect?
When trying to connet.
1, Click on get started with LR Mobile,
2, Logg in,
answer attempt tp index a nil value?Have you tried this workaround? ....Error: "Unexpected Sign in failure...nil value" when syncing to Lightroom mobile | Mac OS
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Can't export to SmugMug due to error message "attempt to index a nil value"
I am trying to export images to SmuMug. I am getting the message that LR can't update files; an internal error has occurred ?:0 attempt to index a nil value. I've tried several times with different folders. About half of the original files exported before the problem occurred. Can someone tell me how to fix this? Thanks.
Here is an update from my original post. I also wrote smugmug and they have never replied; however, I think this has been either a network connection problem or a smugmug bug. Since the first post, I have had AT&T check my modem and they gave me a new one. Even though they replaced it, they did not think I had connection problems and thought my download/upload speeds were at the correct level. I also erased my hard drive and reinstalled my operating system and restored from back up as there seemed to be other issues with my computer. The computer is apparently fine, but before it was all over I bought a new 27" imac. Smugmug has also taken their system down and installed some bug fixes a couple of times lately. In sum, all I know is that now the export to smugmug feature is working fine. To rcheek6: try resetting your modem and see if that corrects the problem. Also email smugmug and see if they'll answer.
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An internal error has occurred: ?:0: attempt to index a nil value after installing LR5.5 update and trying to play or preview slideshow. Never had this problem before. I went to forums and see that this is a problem with previous versions and this only occurred after installing lastest update.
Jeannine,
If you follow the advice of the previous poster Julie Kmoch and then gradualy add presets back in one at a time you might be able to find the one that is causing the issue. I may be guessing, but I believe the issue has something to do with either an incompatible Preset setting (eg a older preset in newer version of LR) or a corrupt Preset.
Say you bought LR2 and imported a bunch of Presets from the internet, cuz 'Hey these effects are cool and I don't have to recreate the wheel', and then you upgraded to LR3 (not a clean install) and now one of the Presets that calls a certain slider setting or value that is different in LR3 doesn't work anymore. This might be why it throws the error, but again I am just speculating.
Location of LR Preset folder in Windows Vista/ Windows 7
C:/Users/<YourUserName>/AppData/Roaming/Adobe/Lightroom/Develop Presets
If you do not see the folder AppData, you may need to change the settings in Windows Explorer to 'Show Hidden Files and Folders'. To do that in Windows Vista/ Windows 7, open a Windows Explorer window, Click on Organize, then Foler and Search Options. Then click on the View tab and select the option button next to Show hidden files, folders and drives.
Hope this helps a bit,
Glenn -
All of a sudden when I try to export images from LR to my HD...I get the following error
Unable to Export:
An internal error has occurred ?:0 atempt to index a nil value. What does this mean? How do I fix?Hi,
Same problem here. I am trying to export files from RAW format to JPEG. I am setting the output size to 2000k. I get the error message:
Attempt to index a nil value
The behavior is a bit random. If I export a large number of photos, some will work some won't. If I retry a picture that failed, it sometimes works or keeps failing. The input images are fairly similar in sizes.
In some cases, there is no error message but the new reduced-size image is not created.
Computer:
Windows 7 Professional
Intel Core 2 Duo
4 GB of memory
Hard-drive: 1 TB, about 700 GB free.
Lightroom version 5.5
Camera Raw 8.5
This export operation was working previously (i.e., previous version of LR). I installed the 5.5 version on June 28 2014. The bug is probably in the new version of LR.
System configuration (in French)
Version de Lightroom : 5.5 [968504]
Système d'exploitation : Windows 7 Business Edition
Version : 6.1 [7600]
Architecture de l'application : x86
Architecture du système : x86
Nombre de processeurs logiques: 2
Vitesse du processeur : 2,6 Ghz
Mémoire intégrée : 3326,1 Mo
Mémoire réelle disponible pour Lightroom : 716,8 Mo
Mémoire réelle utilisée par Lightroom : 446,1 Mo (62,2%)
Mémoire virtuelle utilisée par Lightroom : 557,4 Mo
Taille de la mémoire cache : 8,1 Mo
Nombre maximal de liens utilisé par Camera Raw: 2
Paramètre PPP du système : 96 PPP
Composition sur le Bureau activée: Oui
Affichages : 1) 1680x1050
Dossier de l'application : C:\Program Files\Adobe\Adobe Photoshop Lightroom 5.5
Chemin d'accès à la bibliothèque : K:\Images\Lightroom\Lightroom 5 Catalog.lrcat
Dossier des paramètres : C:\Users\Dominique\AppData\Roaming\Adobe\Lightroom
Modules installés:
1) Behance
2) Facebook
3) Flickr
4) Module externe de prise de vue en mode connecté Canon
5) Module externe de prise de vue en mode connecté Leica
6) Module externe de prise de vue en mode connecté Nikon
Marqueurs Config.lua: None
Adaptateur n° 1: Fournisseur : 10de
Périphérique : 402
Sous-système : 50510de
Révision : a1
Mémoire vidéo : 243
AudioDeviceIOBlockSize: 1024
AudioDeviceName: Haut-parleurs (Périphérique High Definition Audio)
AudioDeviceNumberOfChannels: 2
AudioDeviceSampleRate: 44100
Build: Uninitialized
CardID: 1026
Direct2DEnabled: false
GPUDevice: D3D
MaxTexture2DSize: 8192
OGLEnabled: true
Renderer: NVIDIA GeForce 8600 GT (Microsoft Corporation - WDDM v1.1)
ShaderModel: 10.0
Vendor: Nvidia
VendorID: 4318
Version: 10de:0402:50510de:00a1 -
Regarding Lightroom Slideshow module: When I click on the preview button I get the following error: An internal error has occurred: ?:0: attempt at index a nil value. This occurs with any group of images I select in my catalog.
Jeannine,
If you follow the advice of the previous poster Julie Kmoch and then gradualy add presets back in one at a time you might be able to find the one that is causing the issue. I may be guessing, but I believe the issue has something to do with either an incompatible Preset setting (eg a older preset in newer version of LR) or a corrupt Preset.
Say you bought LR2 and imported a bunch of Presets from the internet, cuz 'Hey these effects are cool and I don't have to recreate the wheel', and then you upgraded to LR3 (not a clean install) and now one of the Presets that calls a certain slider setting or value that is different in LR3 doesn't work anymore. This might be why it throws the error, but again I am just speculating.
Location of LR Preset folder in Windows Vista/ Windows 7
C:/Users/<YourUserName>/AppData/Roaming/Adobe/Lightroom/Develop Presets
If you do not see the folder AppData, you may need to change the settings in Windows Explorer to 'Show Hidden Files and Folders'. To do that in Windows Vista/ Windows 7, open a Windows Explorer window, Click on Organize, then Foler and Search Options. Then click on the View tab and select the option button next to Show hidden files, folders and drives.
Hope this helps a bit,
Glenn -
Lightroom mobile login not working (attempt to index a nil value)
I tried to login in to lightroom mobile on my mac, but lightroom keeps rejecting my login, saying I "attempt to index a nil value". This problem is independent from the catalog I use. Any advice?
Hi de Lachos,
1. Launch LR. Go to Edit > Preferences > Presets tab > click "Show Lightroom Presets Folder"
2. rename the "Lightroom" presets folder to "Lightroom-x"
3. Quit and relaunch LR. It will ask you to manually find your catalog.
4. See if the problem went away. -
LR Error "attempt to index a nil value"
As of this evening, Lightroom has stopped working. At various times including startup (2x) I get a message saying "?:0: attempt to index a nil value". Then when the program is loaded, it appears to have an empty catalog.
At first I thought the problem might be a corrupted catalog file. However, if I hold down ALT at launch and specify another catalog, or if I create a new one, I get the same results.
Within the program, I see the message again when I switch modules to DEVELOP, or SLIDESHOW but not when I switch to WEB or PRINT. Once I've moved away from the LIBRARY module, any attempt to move back to it results in the message and staying on the same module I was on.
I am running Windows XP Pro SP2. There is 2gb RAM on the system and 24gb free disk space on C.
I tried UNINSTALLING the program then re-installing with the 2.1 update, but that made no difference.
Something that may be related: I installed the MS .NET 3.5 framework in between the last time I used LR successfully and the first time I saw it fail. I don't know if there is a conflict there... everything else I've tried seems fine and I've got a BUNCH of software installed.Jeannine,
If you follow the advice of the previous poster Julie Kmoch and then gradualy add presets back in one at a time you might be able to find the one that is causing the issue. I may be guessing, but I believe the issue has something to do with either an incompatible Preset setting (eg a older preset in newer version of LR) or a corrupt Preset.
Say you bought LR2 and imported a bunch of Presets from the internet, cuz 'Hey these effects are cool and I don't have to recreate the wheel', and then you upgraded to LR3 (not a clean install) and now one of the Presets that calls a certain slider setting or value that is different in LR3 doesn't work anymore. This might be why it throws the error, but again I am just speculating.
Location of LR Preset folder in Windows Vista/ Windows 7
C:/Users/<YourUserName>/AppData/Roaming/Adobe/Lightroom/Develop Presets
If you do not see the folder AppData, you may need to change the settings in Windows Explorer to 'Show Hidden Files and Folders'. To do that in Windows Vista/ Windows 7, open a Windows Explorer window, Click on Organize, then Foler and Search Options. Then click on the View tab and select the option button next to Show hidden files, folders and drives.
Hope this helps a bit,
Glenn -
I am able to sign in to Lightroom Mobile on my iPad but not on my iMac through Lightroom.
Have you tried this workaround?...Error: "Unexpected Sign in failure...nil value" when syncing to Lightroom mobile | Mac OS
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Lightroom sync with the iPad app had been working wonderfully for me. Suddenly, in the Windows desktop app, I'm signed out, and trying to sign in results in, "Lightroom has experienced an unexpected Sign In failure. Please try again later." To my knowledge nothing changed on my PC to trigger this issue, and I had been using the sync multiple times daily when the error suddenly cropped up. Creative Cloud remains cheerfully signed in.
Other Mac-related threads mention a similar error that includes something to the effect of "(attempt to index a nil value)," but that parenthesized message does NOT appear in this case, and needless to say the Mac solution that has been posted for this problem (http://helpx.adobe.com/lightroom/kb/error-unexpected-sign-failure-occurs.html) doesn't apply to a PC.
Any suggestions/solutions would be appreciated. Thanks!
Update 4/29/14: After having changed nothing, I am able to sign in to Lightroom again (although the sign in does not persist when I close Lightroom). I had a case pending with Adobe support, that had been escalated; perhaps over the past day they did something behind the scenes to solve my primary sign-in issue, but if so, they didn't communicate it to me.
Message was edited by: DoNotWantAScreenNameI got the same error in Windows 7. Here's what I found - jump ahead if you find the technical terms confusing.
For me, it turned out to be a network configuration problem related to IPv6, as Ary Gunawan has said. In simple terms, Windows claims that it has a working IPv6 setup, and therefore Lightroom tries to connect to an IPv6 address instead of an old-school IPv4 one, and that fails.
I haven't been able to establish with certainty if it is a local problem in my network config, or related to my ISP, or if Adobe screwed up. What I do know is that Lightroom returns an extremely unhelpful error message, doesn't provide an error log of any sort, and fails to switch to IPv4 when there is an problem.
Disabling IPv6 support in Windows worked for me, but may cause unwanted side effects because Windows relies on it (says Microsoft). It's better to make Windows prefer IPv4, but leave IPv6 in place.
So I fixed it with a tool called "Prefer IPv4 over IPv6" (Microsoft Fix it 50410), available at http://support.microsoft.com/kb/2533454 . After running it and rebooting, LR did work.
If you try the fix but need to go back to the Windows default configuration for whatever reason, just run the tool "Prefer IPv6 over IPv4" from the same page.
More configuration tools, including one to completely turn off IPv6, are available at http://support.microsoft.com/kb/929852 .
Good luck! -
An internal error has occurred: ?:0: attempt index a nil value
I have followed the troubleshooting recommendations and when I create a new user account with Administrator rights and run LR the problem goes away. OK fine. So now what? How do I correct the problem when logged into my computer under the original user name?
Thank you.I have followed the troubleshooting recommendations and when I create a new user account with Administrator rights and run LR the problem goes away. OK fine. So now what? How do I correct the problem when logged into my computer under the original user name?
Thank you. -
When I try to sign into Lightroom, I get a message: Lightroom has experienced an unexpected Sign In failure. Please try again later. (attempt to index a nil value)
Any ideas, or better still any solutions? This has happened over the last 2 days.Being addressed in this thread at the official bug reporting forum:
http://feedback.photoshop.com/photoshop_family/topics/cannot_sign_in_to_lightroom_mobile_f rom_lightroom_5_4 -
"Unable to Sign In" when attempting to rent TV shows/Movies
I'm quite happy with this new device with one tiny exception. I get an "Unable to Sign In" when attempting to make a rental from the Apple TV. I can rent on my computer and watch on the TV, but I'd like to be able to rent directly from Apple TV.
I've double/triple checked my iTunes sign in information and software. All is well on that front.
Ideas anyone?
~MI had the same problem which took a long time to resolve. If you are getting the error message indicating you are "Unable to Sign In" with the explanation that either your AppleID and/or your password are not recognized, I've discussed my problems and eventual solution elsewhere in this forum. Here's the original post Subject:
Apple TV2 Does Not Recognize AppleID Account
Hopefully, you'll find something there that might help you.
Good luck! -
Hi I m getting the below wxpection when i run test browser from workshop. please help me.
An unexpected exception occurred while attempting to locate the run-time information for this Web Service. Error: java.lang.reflect.InvocationTargetException:nullThamarai,
Can you provide more information on your jws ? Also can you start the server
from the command line with verbose option. This will cause
weblogic_debug.log to be generated in the domain folder.
Raj Alagumalai
Backline Workshop Support
"Thamarai Selvan" <[email protected]> wrote in message
news:[email protected]..
Hi I m getting the below wxpection when i run test browser from workshop.please help me.
>
An unexpected exception occurred while attempting to locate the run-timeinformation for this Web Service. Error:
java.lang.reflect.InvocationTargetException:null
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