Uninstallation issues with my desktop app

Hello,
I have an Adobe Air app I developed for Windows.  When I try to uninstall the app, the uninstall is successful but the app does not completely shut down.  I am wondering if there is some uninstall event I can listen to so I can properly exit the app, or if there is something in javascript/adobe air that might prevent an app from shutting down properly on uninstall?  If I explicitly exit the app via nativeApplication.NativeApplication.exit() before uninstalling, everything works fine.
Thanks!

Hi,
Please clear your temp folder and delete the files. After that download the creative cloud desktop application from the link below:
Creative Cloud Help | Creative Cloud for desktop
Regards,
Sheena

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