Univers-Light

Getting a Font Error when opening a pdf file with Adobe Reader.
All the newest versions of Reader, OSX etc.
The error says missing font Univers-Light
Sometimes Reader crashes.
It turns out this is an Adobe font that I have to pay for???

You don't have to pay for it (it may not work even if you install it).
The person that created the PDF needs to embed the font information. That's the beauty of PDF's. You don't need to own the fonts.

Similar Messages

PDF font error

Getting a Font Error when opening a pdf file with Adobe Reader.
All the newest versions of Reader, OSX etc.
The error says missing font Univers-Light
Sometimes Reader crashes.
It turns out this is an Adobe font that I have to pay for???

It's a bit more complicated than that. Some fonts are messed up in 10.6.7. Read this thread:
http://discussions.apple.com/thread.jspa?threadID=2792142

Can't mount dmg. But works under new user

All of a sudden I can not open any dmg-Files anymore.
I just get a timeout error message:
I tried the following already without success:
- restart
- repair permissions
- safe mode
- open via terminal command
A work around - but not a real solution - is no create a new user.
I would be glad for any suggestions to solve the issue.

ok, this is the result:
btw I really appreciate your help in any case :
Last login: Sat Feb 23 00:00:22 on console
localhost:~ vallorentz$ kextstat -kl | awk '!/com\.apple/{printf "%s %s\n", $6, $7}'
com.rogueamoeba.InstantOn (6.0.2)
com.antecea.driver.AnteceaAudioDrv (1.0.0)
com.avatron.AVExVideo (1.7)
com.rogueamoeba.InstantOnCore (6.0.2)
com.avatron.AVExFramebuffer (1.7)
com.sophos.kext.sav (8.0.4)
org.virtualbox.kext.VBoxDrv (4.1.18)
org.virtualbox.kext.VBoxUSB (4.1.18)
org.virtualbox.kext.VBoxNetFlt (4.1.18)
org.virtualbox.kext.VBoxNetAdp (4.1.18)
com.regularrateandrhythm.driver.RowmoteIREmu (1.0)
localhost:~ vallorentz$ sudo launchctl list | sed 1d | awk '!/0x|com\.(apple|openssh|vix)|edu\.mit|org\.(amavis|apache|cups|isc|ntp|postfi x|x)/{print $3}'
Password:
com.sophos.notification
com.sophos.intercheck
com.sophos.autoupdate
com.schomaecker.qpilot.client-service
com.regularrateandrhythm.rowmotehelperaide
com.oracle.java.Helper-Tool
com.noiseindustries.FxFactory.helper
com.microsoft.office.licensing.helper
com.google.keystone.daemon
com.elgato.eyeconnectd
com.bresink.system.securityagent
com.adobe.SwitchBoard
com.adobe.fpsaud
localhost:~ vallorentz$ launchctl list | sed 1d | awk '!/0x|com\.apple|edu\.mit|org\.(x|openbsd)/{print $3}'
com.marketcircle.BPSyncHelper
com.wacom.pentablet
com.sophos.uiserver
com.schomaecker.qpilot.client-gui
com.oracle.java.Java-Updater
com.google.keystone.system.agent
ws.agile.1PasswordAgent
com.spotify.webhelper
com.google.Chrome.framework.service_process/Users/vallorentz/Library/Application _Support/Google/Chrome
com.facebook.videochat.vallorentz.updater
com.ecamm.printopia
com.adobe.ARM.df0ab5bbe6f698196fcc21e3c1e66dcb758bd911f4d637272d9d8109
com.adobe.AAM.Scheduler-1.0
localhost:~ vallorentz$ ls -1A /e*/mach* {,/}L*/{Ad,Compon,Ex,Fram,In,Keyb,La,Mail/Bu,P*P,Priv,Qu,Scripti,Servi,Spo,Sta} * L*/Fonts 2> /dev/null
/Library/Address Book Plug-Ins:
mSyncABSMSPlugin.bundle
/Library/Components:
/Library/Extensions:
VBoxDrv.kext
VBoxNetAdp.kext
VBoxNetFlt.kext
VBoxUSB.kext
/Library/Frameworks:
AEProfiling.framework
AERegistration.framework
Adlm.framework
Adobe AIR.framework
AudioMixEngine.framework
NIKit.framework
NyxAudioAnalysis.framework
PluginManager.framework
SAVI.framework
SUMScanKit.framework
WacomMultiTouch.framework
iODBC.framework
iODBCinst.framework
iTunesLibrary.framework
/Library/Input Methods:
/Library/InputManagers:
Ecamm
/Library/Internet Plug-Ins:
AdobeAAMDetect.plugin
AdobeExManDetect.plugin
Flash Player.plugin
JavaAppletPlugin.plugin
MeetingJoinPlugin.plugin
Quartz Composer.webplugin
QuickTime Plugin.plugin
SharePointBrowserPlugin.plugin
SharePointWebKitPlugin.webplugin
WacomNetscape.plugin
WacomTabletPlugin.plugin
flashplayer.xpt
googletalkbrowserplugin.plugin
npContributeMac.bundle
npgtpo3dautoplugin.plugin
nsIQTScriptablePlugin.xpt
/Library/Keyboard Layouts:
/Library/LaunchAgents:
com.adobe.AAM.Updater-1.0.plist
com.google.keystone.agent.plist
com.oracle.java.Java-Updater.plist
com.schomaecker.qpilot.client-gui.plist
com.sophos.uiserver.plist
com.teamviewer.teamviewer.plist
com.teamviewer.teamviewer_desktop.plist
com.wacom.pentablet.plist
/Library/LaunchDaemons:
com.adobe.SwitchBoard.plist
com.adobe.fpsaud.plist
com.apple.serverd.plist
com.bresink.system.securityagent.plist
com.elgato.EyeConnect.plist
com.google.keystone.daemon.plist
com.microsoft.office.licensing.helper.plist
com.noiseindustries.FxFactory.helper.plist
com.oracle.java.Helper-Tool.plist
com.regularrateandrhythm.rowmotehelperaide.plist
com.schomaecker.qpilot.client-service.plist
com.sophos.autoupdate.plist
com.sophos.intercheck.plist
com.sophos.notification.plist
com.teamviewer.teamviewer_service.plist
/Library/PreferencePanes:
Air Display Preferences.prefPane
AirServer.prefPane
Flash Player.prefPane
Hazel.prefPane
JavaControlPanel.prefPane
PenTablet.prefPane
/Library/PrivilegedHelperTools:
com.bresink.system.securityagent
com.microsoft.office.licensing.helper
com.noiseindustries.FxFactory.helper
com.regularrateandrhythm.rowmotehelperaide
com.regularrateandrhythm.rowmotehelperaide-kext
/Library/QuickLook:
QuickLookEyeTV.qlgenerator
iBooksAuthor.qlgenerator
iWork.qlgenerator
/Library/QuickTime:
AppleAVCIntraCodec.component
AppleHDVCodec.component
AppleIntermediateCodec.component
AppleMPEG2Codec.component
AppleProResCodec.component
DVCPROHDCodec.component
EyeTV MPEG Support.component
FCP Uncompressed 422.component
IMXCodec.component
/Library/ScriptingAdditions:
Adobe Unit Types.osax
/Library/Spotlight:
Microsoft Office.mdimporter
iBooksAuthor.mdimporter
iWork.mdimporter
/Library/StartupItems:
VirtualBox
/etc/mach_init.d:
/etc/mach_init_per_login_session.d:
/etc/mach_init_per_user.d:
com.adobe.SwitchBoard.monitor.plist
Library/Address Book Plug-Ins:
.DS_Store
SkypeABDialer.bundle
SkypeABSMS.bundle
Library/Fonts:
CorporateS-Regular.ttf
EY-LLP__.TTF
EYIFONT_.TTF
EYKLL___.TTF
EYTag_TT.ttf
EYlo000.ttf
Eygcmb_t.ttf
Eygcmbot.ttf
Eygcmd_t.ttf
Eygcmdot.ttf
Eygcnd_t.ttf
Eygcndot.ttf
Eygcnm_t.ttf
Eygcnmot.ttf
FontAwesome.otf
Handschrift Valeri.ttf
ITCEDSCR.TTF
LT_14375.TTF
MeliorCom-Bold.ttf
PALSCRI.TTF
Sabon-Roman.ttf
Univers-Light.ttf
lt_14361.ttf
lt_14363.ttf
lt_14373.ttf
lt_52138.ttf
lt_52139.ttf
lt_52140.ttf
lt_52141.ttf
lt_52142.ttf
lt_52143.ttf
tobheadline.ttf
Library/Frameworks:
EWSMac.framework
Library/Input Methods:
.localized
Library/Internet Accounts:
V1
Library/Internet Plug-Ins:
FacebookVideoCalling.bundle
Library/Keyboard Layouts:
Library/LaunchAgents:
com.adobe.AAM.Updater-1.0.plist
com.adobe.ARM.df0ab5bbe6f698196fcc21e3c1e66dcb758bd911f4d637272d9d8109.plist
com.apple.AddressBook.ScheduledSync.ABExchangeSource.8D740F13-E2E3-478C-B5B1-B46 714837480.plist
com.apple.AddressBook.ScheduledSync.ABExchangeSource.A0B7299E-0FEC-4BE6-B5CA-61A 9D3EF4A35.plist
com.apple.AddressBook.ScheduledSync.ABExchangeSource.E21820E3-E409-41AC-81AE-575 1793F3C7F.plist
com.apple.AddressBook.ScheduledSync.PHXCardDAVSource.38F8BE74-BAF5-4919-9D25-0BB A90369ED3.plist
com.apple.AddressBook.ScheduledSync.PHXCardDAVSource.488E3588-E3BB-4FC3-B2C5-AA8 1117C08D9.plist
com.apple.AddressBook.ScheduledSync.PHXCardDAVSource.65079D93-2A6A-4AB2-B49B-961 7A1BF4C31.plist
com.apple.AddressBook.ScheduledSync.PHXCardDAVSource.A6B9F8F8-EA10-4D29-8E65-384 A4AED1F5B.plist
com.apple.AddressBook.ScheduledSync.PHXCardDAVSource.DEAFA9C7-0207-4B69-9AED-799 F4A5077B4.plist
com.apple.AddressBook.ScheduledSync.PHXCardDAVSource.F9137599-7250-4028-AB1C-52C AB8BF4A0C.plist
com.apple.FolderActions.enabled.plist
com.apple.FolderActions.folders.plist
com.apple.serveralertproxy.plist
com.ecamm.printopia.plist
com.facebook.videochat.vallorentz.plist
com.google.Chrome.framework.plist
com.spotify.webhelper.plist
org.virtualbox.vboxwebsrv.plist
ws.agile.1PasswordAgent.plist
Library/Mail/Bundles:
DEVONMailConduit-SnowLeopard.mailbundle
Library/PreferencePanes:
Printopia.prefPane
Library/QuickLook:
Library/Services:
.DS_Store
DATUM -> iCal.workflow
ENService.app
LingueeSearch.service
Library/Spotlight:
EndNote.mdimporter
localhost:~ vallorentz$ osascript -e 'tell application "System Events" to get name of every login item' 2> /dev/null
Citations, Arq Agent, Doodle iCal Connector, iTunesHelper, EyeTV Helper, SpeechSynthesisServer, Rowmote Helper, Dropbox, HazelHelper, Moom, TextExpander, Telefon, DEVONthink Sorter, AirDisplayStatusItem, ScreenCapture
localhost:~ vallorentz$

How can I copy light from one window to another in a photo?

I am looking at printing an image I shot last winter as our Christmas card this year. There are three windows in a mediaeval building, each composed of multiple leaded panes and the one on the extreme left is lit. My partner would like to have the middle one lit as well. Is this feasible without commiting huge amounts of time to the project or do I need to rebook the snow and arrange a reshoot?

brahma56,
Here is another approach to light up the window:
Open picture file
Open a blank layer on top of this, fill it with black, blend mode normal, opacity 75% or so. Rename it "black night"
Create new layer above this, name it "window 1", blend mode hard light
Access lasso tool and select the window, feather=0
Select a soft brush, mode normal, opacity 20-30%, paint window from bottom up. Should be a tad lighter at top vs. bottom. Use the "light" color from the window on the left which you can get with the eyedropper tool for your foreground color
Use eraser tool to tidy up
If wood slats on window are obscure, open a new layer at top, select foreground color from the window frame on the left, and using square brush, reconstruct same. TIP: When using brush tool, click at start point, hold down shift key, click on end point to get a straight line.
Adjust opacity of black night layer to suit

How can you watch itunes purchased movies on apple tv. A click on to movies then into purchase thn a click on a movie i want to watch then my apple tv box light starts going on and off plus the screen is blank

How can you watch itunes purchased movies on apple tv. A click on to movies then into purchase thn a click on a movie i want to watch then my apple tv box light starts going on and off plus the screen is blank

JasonFromSK wrote:
With the newest Airport firmware (7.6.1), it seems I should be able to do this.
Really? I need to check that out!
You should certainly be able to add content by reference to itunes from such a disk (even before the update) - so long as itunes knows the location of the file (set Preferences not to copy to local library when adding the media) it will stream it to AppleTV if the disk is available.
I hope you're right, but I'd be surprised if current Extremes can be upgarded to provide a full Home Sharing service - marvellous if they can but I'd be surprised as i've long said we need an Apple media server either based on TC or AE to do this kind of thing.
AC

Device not recognized by Windows or iTunes - Blinking green light

When I try to connect my iPod shuffle to my computer (Windows XP), it's not recognized by Windows or iTunes. (i.e. device does not appear in Windows explorer or iTunes) While in the USB port, the Shuffle's green light blinks incessantly. My wife uses an iPod on this machine (under separate user name) and has no problems.
I've tried updating software (iTunes, iPod), restarting my computer and resetting the iPod to no avail. My machine is not on a network. The USB port(s) work fine as I can use my memory stick (no USB cable) with no problems. I've tried connecting my Shuffle under my user name as well as my wife's. Same problem.
Also, I had my Shuffle setup on an old computer (PC, Windows 2000) and it still works fine plugging into that. (I'm getting rid of it soon, hence why I'm discovering these new problems).
Please advise. Since my Shuffle is over a year old, I am not eligible for online chat or phone support without paying for an Apple Support agreement.
I know there's another thread with the same issue that was not resolved on the discussion board.
Thanks to anyone who can help.

Recently I used my ipod at work all night, just like normal. After work on the way home, like normal, I plugged it into my aux port on my car's head unit, and plugged it into power. 10 minutes later, in the middle of going over Ortgea Highway(hiway 74 between Orange and Riverside Counties), it just suddenly stopped working. When I plug it into any of my computers at home, nothing happens, it is not recognized or seen. When I plug it into power, it displays either a "sad ipod icon" or a battery with exclamation mark(!) icon. I have brand new power adapters both for the car and home, plus brand new usb cables, thinking that would help. It hasn't and now, since I opened those packages, I am out that $$ and ******. Since I received this unit as payment for electrical services rendered, I have no idea how old it is. Does anyone have any ideas? ([email protected])

Connecting HDD to Airport Extreme causes orange death light...

I am in a small office network with mix of pc and mac (7 pc's, 1 iMac, 1 wireless iMac, and 3 wireless macbook pro's). Internet connection comes into building directly to airport. Airport then feeds a couple of systems directly and a Dlink 24port ethernet switch which connects all other hardwired network connections.
I just purchased a Seagate Freeagent Desk 1.5TB external USB2 drive to be used as a network storage drive (not with time machine just grabbing and dumping files for interoffice sharing). Removed preloaded software and formatted fat32. Disk will be mounted and recognized when connected to any mac directly. When connected to the usb port on the airport extreme it begins to initialize and then bombs. Airport gives the orange death light and there is no connectivity to the router for all (ie internet connection, etc.) When you unglug the HDD the router reboots and then goes back to green light of peacefulness. What am I missing? Setting? Order of connection? Not hitting it hard enough on the ground with a large 10lb sledge hammer? Help me out...

you may need to restart the AEBSn with the drive plugged in.
since it might have been long since the AEBSn was restarted and anything else attached to it.
or a restore to factory settings...
i know not the best you want to hear, it should just work.
make sure all the AEBSn updates are there...etcetc
i was having this problem the past month or so and it started working again flawlessly after a few restarts.

Recently loaded Lion on my laptop and now my computer crashes often. Black screen and keyboard lights up. Any ideas on what's wrong and how to fix this?

Recently loaded Lion on my laptop and now my computer crashes often. Black screen and keyboard lights up. Any ideas on what's wrong and how to fix this?

Everytime this happens Ihave to power down and restart! Any ideas would be appreciated!

Unable to display the Traffic Lights in a simple Classical Report.

Hi to all..
            I'm creating a simple Program where i need to display traffic lights based upon the the value i enter into it..
i have used AS ICON and type-pools ICON too in my program... but it is not displaying traffic lights.. can anyone provide a solution for it..
type-pools : icon.
data : v_light(4) type c,
           p_tno type i.
p_no = 5.
DO p_tno TIMES.
WRITE: / v_light AS ICON.
ENDDO.

use this code
TABLES: icon.
DATA: t_text(4) TYPE c.
Name
Length
Is button?
Is status?
Is message?
Is Function?
SELECT-OPTIONS:
so_name FOR icon-name,
so_len FOR icon-oleng,
so_butt FOR icon-button,
so_stat FOR icon-status,
so_mess FOR icon-message,
so_fn   FOR icon-function.
SELECT * FROM icon
WHERE
    name     IN so_name AND
    oleng    IN so_len AND
    button   IN so_butt AND
    status   IN so_stat AND
    message IN so_mess AND
    function IN so_fn.
WRITE: /1 icon-id+1(2), icon-name.
CONCATENATE '@' icon-id+1(2) '@' INTO t_text.
WRITE: 35 t_text AS ICON.
WRITE: 40 icon-oleng, 50 icon-button, 60 icon-status,
         70 icon-message, 80 icon-function.
ENDSELECT.
TOP-OF-PAGE.
WRITE: 40 'Length', 50 'Button', 60 'Status',
         70 'Message', 80 'Function'.
Nabheet

How do you transfer Creative Cloud (Light Room & Photo Shop) from your old Desk top to a new desk top

I have just got a new desk top and I am trying to work out how to get The creative Cloud programs I use (light Room and Photo Shop) off my old Desk top and onto the new desktop. Does any one know how to do this or have already done it, or do you have to cancel the subscription on the old PC and start a new subscription for the new PC.

Hi Jessica,
You do not need to cancel the subscription. You can simply follow the article: Creative Cloud Help | Download, install, update, or uninstall apps which will help you to install the Adobe CC application on your new PC.
If possible you can also deactivate the license from your previous computer using the article: Activation & Deactivation Help.
Let me know if it works or not.
Thanks,
Ratandeep Arora

I suddenly have two flashing lights on my keyboard by the caps lock key and over the end/pg up key.

I encountered a problem waking my laptop (Pavilion dv7-1270us) this morning. At first it would not wake up and had to do a hard reboot. Now I have two flashing lights on the keyboard -the caps lock light and the one over the end/pg up keys over the number pad. I have run several diagnostics and cannot find an answer as to what this is.
This question was solved.
View Solution.

Hi,
You're welcome and it's good to hear you've got it working
All the best,
DP-K
****Click the White thumb to say thanks****
****Please mark Accept As Solution if it solves your problem****
****I don't work for HP****
Microsoft MVP - Windows Experience

My iphone 4 is not wanting to light up at all ,making noise when getting calls etc. what could be the problem?

I was trying to figure out why there was a cricle with a lock image in it on the top of my phone , so i was going through settings and couldnt find anything that was out of ordinary .so then i was trying to make room for a software update.The only thing i changed was was putting the little on screen help button. Then phone frozen after i was going through settings again to figure out the cricle and lock image on my home page. Then after a cetain amount of time, When screen time went out it wouldnt let me turn back on screen. But it will make noises from calls and texts and ect still when they come in. But it will not light up when calls or texts come through or notifications. It wont light up when i try to unlock it and or change the volume settings. My screen is blank and black but is still making sounds as if it was still on and working with no picture. Front camera still takes pictures when you hold down top and middle buttons but still not image on screen. Is there any suggestions that i can do myself or do you think i need to take it in myself to have it fixed?
Thank you so much,
Grace Wilson
<Email Edited by Host> .

A reset may help. Tap and hold the Home button and the On/Off buttons for approximately 15-20 seconds, until the Apple logo reappears. When the logo appears, release both buttons.
No content is affected by this procedure.

Is there a way to switch off by default the video on FaceTime? I only ever use this app for audio/calls and hate the video being on. I especially hate that if I leave the app open to receive calls it means the camera and green light are on.

My issue is that I can't find a way to have the camera switched off when the app is open and so this means if I want the app open all day to receive calls then the camera is going to be on the whole time. Even if it didn't potentially drain the battery, or add to the CPU usage or whatever else may cause any problems whatsoever (wheel of death!), I just don't want the camera on as I don't see myself ever wanting to use the video call feature but I would use the audio/call multiple times throughout the day to make and receive calls. The camera being on when the app is open is enough to prevent me from using the app. Also ever since seeing that episode of criminal minds where if you saw the green light on above the screen then it meant the killer was watching you!
Basically I just can't believe there isn't a way to disable the camera whilst having the app running. I know when initiating an audio call the camera goes away, but I would like the camera away the whole time. To me it just would make sense that if you click the video option then the camera is on, and if you click the audio option then the camera goes off. It just seems waaaaay to basic a thought for apple to have missed... Let's face it, we're not all as pretty as the people in the apple adverts and don't want to see our ugly mugs staring back as us when we work all day at our macs!

I have exactly the same concern. It seems it would be a simple fix for Apple to allow users to turn off the camera (and even the mic) while keeping FaceTime open -- especially now that it turns out FaceTime must remain open in order to send and receive iPhone calls on a Mac.
I like to think this new functionality of FaceTime will be baked into a future release of Yosemite, as the current setup has that not-quite-finished feel of a work in progress. In the meantime, there's nothing like a little piece of Post-It stuck over the camera to keep the NSA from watching your face as you type a post to the Apple Support Communities.

Iphone 6 plus led light not working in 8.3

I updated to 8.3 a few days ago and have just noticed that my led light does not work.
I backed up the phone, reset it to factory settings and it's still not working. Ay ideas on what I can do next?

Nore wrote:
I have always used the iPhone's LED flashing alert to notify me when I get a call or text message. While I was on iOS 8 Beta 2-4 it was working fine. I did a clean install of the complete iOS 8 release and ever since then, the flash alert doesn't work.
Sometimes it will work on incoming calls, but will not work on text messages. I've tried soft/hard rebooting, clean wipe and fresh installs, and pretty much anything in between. Now, today I got my 128GB Gold ATT iPhone 6 Plus, and it's the same thing. Updated to iOS 8.1, reset everything/deleted all contents and settings. Both fresh install, and iCloud backups and still no alerts on text messages, but now I get them on calls. I tried my girls ATT 128GB iPhone 6 and she has the same problem too. My old phone was a 64GB iPhone 5S and hers was a 32GB iPhone 5. Everything was good until the official release of iOS 8.
I've tried searching for related issues, and haven't found anything since 2011 with a quick Google search. Most links just tell you how to turn the flash alert on but no new issues. All of my devices are on iOS 8.1. I gave my father my 64GB 5S with a clean install and he still has the issue as well. So, that makes my iPhone 6 Plus, my girls iPhone 6 and my fathers iPhone 5S not flashing LED on messages and sometimes calls. There aren't any custom vibrations enabled on any if the devices. Has anyone else experienced this problem? Is it a known bug or am I just not doing something right here? i never had an issue before the iOS 8 release. Any help would be appreciated.
Are you a developer? IF so try asking in the developer forum.

Iphone 5S low light video recording is very dark :(

Hello Friends,
I bought a new iphone 5S and its few days only since i have been using this phone
and i never tested video camera before.
recently i came to know while taking some video in a low light situation, i noticed that the video is **** dark and
it looks pathetic though in image mode the camera appeares to be good and its clearly brighter.
but when i switch to video mode it becomes very darker.
I did some comparison just to confirm my suspicion and in fact it turns out that videos are worse quality than videos that i shot with my iphone 4S, i tried all possible settings but nothing worked,
i did restore my phone twice by assuming it is a software issue however i still believe it might be a software issue because when i am using 3rd party app to take video everything is perfect. even if i am using the same camera feature through imessage/whatsapp by directly accessing camera it works fine.
i don't know what exactly the problem is
please friends help me....if anyone has faced the similar problem.
Thank you

Hello there, ankitnavgwal.
Good job on troubleshooting your issue so far. The following Knowledge Base article offers a great checkllist of practical steps for troubleshooting issues with iOS not functioning as expected:
iOS: Not responding or does not turn on - Apple Support
If a single application is not responding or stops responding when it opens, you can force it to close.
If the device is unresponsive or if certain controls aren't working as expected, restart your device.
If the device remains unresponsive or does not turn on (or power on), reset your device.
If there is no video or if the screen remains black, verify that the device has enough charge to turn on:
If you are using an iPad, ensure that it's connected to the USB Power Adapter supplied with the device.
Let it charge for at least twenty minutes, then see if it starts normally.
If there is no image on the screen, press the Sleep/Wake button to attempt to wake the device.
If the screen displays a red battery icon, continue charging the device until the battery is fully charged. Learn more about charging iPhone and iPod touch, or iPad.
If the above steps do not resolve the issue, or the if the screen remains black or shows a persistent Apple logo, try restoring with iTunes:
Connect the device to your computer and open iTunes.
If the device appears in iTunes, select and click Restore on the Summary pane. Learn more about restoring iOS software.
If the device doesn't appear in iTunes, try to force the device into recovery mode, and then restore it.
If the above steps do not resolve the issue, contact Apple.
Thanks for reaching out to Apple Support Communities.
Cheers,
Pedro.

Univers-Light

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