Unknowned Error when Refreshing Objects in Excel 2007

Business Objects Server Version: Business Objects XI 3.1
MS Office: 2007
Live Office: 12.1.4.1068
Crystal Reports: 2008
Issue: When attempting to refresh the objects for either Crystal Reports or a WebI Document, I receive an "Unknowned Error" message.
Symptoms: I can do a refresh successfully with a Universe query, but not a Crystal or Web Intelligence Report.
Steps to recreate:
1) Open Excel
2) On the Live Office tab, click Crystal Reports
3) On the BO Server select the Crystal Report
4) On the Choose Data page, select the chart, and NEXT.
5) Choose Finish.
The Vacations chart is successfully imported and rendered into the spreadsheet. 
6) Then, on the Live Office tab, select Refresh All Objects.
The Unknowned Error is displayed.
I reinstalled the BO Client and Live Office multiple times to no avail.  Any guidance would be greatly appreciated.

Check the Application Server logs for any errors. Live office will use the QaaWS 'war' file deployed in the Application Server to refresh the WEBI reports. It is possible that a network component is not allowing the refresh request to be sent succesfully to web services.
Try to simplify the connectivity hops between the Live Office machine and the BOBJ Server - if it is a Windows Dev machine - you could install Live Office on the BOBJ server for a test and then un-install it once test is completed. If it fails to work even on the Windows BOBJ Server, their is a problem with the deployment - else a problem with the DNS or another network component.

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