Unread Emails in Outlook 2010 Clients shows both UNREAD AND READ emails when connected to Exchange 2013 Server SP1

We recently upgraded to Exchange 2013 SP1 with a client user-base of Office 2010 Professional Plus / Outlook 2010 SP3.
All Unread Email favorites folders show both Unread and Read emails, just like the inbox. Removal of the folder and recreating yields the same results, as does creating a custom folder. However, in Outlook 2013 there is no problem. 
Is there a patch or hot fix for this issue? Or does anyone know how to fix this issue so that the UNREAD EMAILS SHOW UP IN THE UNREAD FOLDER AND NOT INCLUDE THE READ EMAILS? 
Thank you!
Kim Parker-Polito / Newhall Land

Go down to Search Folders
- Right click on Search Folders and create New Search Folder leave default "Unread Mail1" and click OK
- Right click on the new “Unread Mail1” folder and choose “Customize this search folder”
- Click on Browse
- Select the checkbox for “Search subfolders”
- Press OK and OK again.
- Right click on old "Unread Mail" Folder and delete.

Similar Messages

  • Outlook 2010 prompt for credential when connecting to Exchange 2013 mailbox

    I have 4 server Exchange 2010 with DAG and one server Exchange 2013, i've migrated some mailbox to the new 2013 server.
    I'm having a problem with some Outlook 2010 that sometimes (not always) requires credential to connect to mailbox in a server Exchange 2013, but only
    when Cache mode is enabled.
    The client ask for credential and dont connect to mailbox until I change in online mode.
    In Online Mode, everything works fine.
    I don't have Public Folders, so the check box Download Public Folder is not selected and the authentication mode is "Negotiate".
    Thanks in advance.
    Elisa

    Hi,
    As far as I know, by default, shared mail folders not public folders are downloaded in Cached mode in Outlook 2010 and Outlook 2013:
    http://support.microsoft.com/kb/982697/en-us
    Please check if there is shared folder in the problematic Outlook 2010 client and try to check if the issue still exists with the same account on other Outlook client.
    Best regards,
    Angela Shi
    TechNet Community Support

  • Outlook 2010 Client Adress book giving wrong phone numbers when synchronizing

    Hi,
    we have a strange issue in our company which we discovered today.
    Our environment:
    Windows 7 x64 Enterprise clients
    Exchange 2010
    Outlook 2010 and 2007 clients on our laptops
    Problem was that our contacts received the mobile phone numbers without + sing in front of country code when syncing from adressbook.
    We solved it by adding My location info to the Phone and Modem settings in Control pane. then deployed a GPO registry settings with following:
    Windows Registry Editor Version
    5.00
    [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Telephony\Locations\Location1]
    "Country"=dword:0000002b
    "Flags"=dword:00000001
    "Name"="My Location"
    "AreaCode"="05"
    "DisableCallWaiting"=""
    "LongDistanceCarrierCode"=""
    "InternationalCarrierCode"=""
    "LongDistanceAccess"=""
    "OutsideAccess"=""
    @=""
    "OutsideAccess"="" [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Telephony\Locations\Location3\AreaCodeRules]
    Edit:
    in order for your future location to be enabled you also have to include:
    because currentID acutally chooses the option.

    Hi,
    It seems you have solved the issue by the provided steps above? Thanks for sharing and this will definitely be helpful to other users who meet the same problem. :)
    Regards,
    Melon Chen
    TechNet Community Support
    It's recommended to download and install
    Configuration Analyzer Tool (OffCAT), which is developed by Microsoft Support teams. Once the tool is installed, you can run it at any time to scan for hundreds of known issues in Office
    programs.

  • Outlook 2010 issue with .pub attachments and read-only

    Hello,
    Just starting this week per users they can't open a .pub(publisher) document from Outlook 2010, then edit the document click save or click the send to email button without being prompted to save the file to their my doc's or some where.  Tested
    it out and get the same error.  I can click forward, then click on the publisher attachment, then edit and save or click the X to close the document and the attached document includes the changes.  Then I can email out.  So it works that way
    but not the way they did it before.
    Also we did install updates last week so could be an recent update that is causing the issue.
    Appreciate any idea's or suggestions.
    Thanks,
    Nathan

    Workstations are on a domain
    Also it may appear to be more of a issue with 2000 .pub type of files.  As users can create a 2010 .pub file and it works great fine.  But every time a user opens a 2000 .pub file via outlook and tries to edit and save it requests the
    user to do a save as, vs. save to outlook temp location.

  • Outlook 2010 Client profile setup question

    We have two exchange servers running in two different datacenters. (Server A and Server B)
    During the creation of the Outlook 2010 Client profile, we can enter our email address, e.g. [email protected], click on "Check Name" and the "Server" field will auto-populate with Server B's name.
    How is this result returned to Outlook from the Exchange server?
    We'd like to enter Server A's hostname into this instead. How to achieve this?
    Thanks.

    How have you got your AutoDiscover configured for the individual databases?  The client gets its client access server from the directory (not from the Exchange servers), and if you have no client access array (see http://social.technet.microsoft.com/wiki/contents/articles/896.exchange-2010-client-access-array-and-load-balancing-resources.aspx
    for more information), and you have the default AutoDiscover configuration (see http://technet.microsoft.com/en-us/library/jj591328(v=exchg.141).aspx for details), Outlook
    will use the first server that was configured to host the database that owns the mailbox.  I recommend you configure a client access array, and modify your AutoDiscover settings so your clients will get the best server for their respective mailboxes.

  • Addition of Exchange 2013 server to Exchange 2010 organization broke Exchange

    This is somewhat of an emergency, since Exchange is down completely for us right now.
    I just migrated from SBS2003 to Exchange 2010 on Windows 2012 over last weekend. Everything is now stable, and SBS2003 is shut down. Now I am attempting to migrate from Exchange 2010 to Exchange 2013.
    The plan was this:
    Install Exchange 2013 on another server (Windows 2008R2)
    Wait until everything is replicated
    Remove the Exchange 2010  server from the organization
    Uninstall Exchange 2010
    Install Exchange 2013 on the Windows 2012 server
    Wait until everything is replicated
    Remove Exchange 2013 from the Windows 2008R2 server
    But here is what actually happened:
    Installed all Exchange 2013 prerequisites on the Windows 2008R2 server
    Began Exchange 2013 server setup on the Windows 2008R2 server. Included both Mailbox & CAS roles
    At step 11 of 15 (not sure what that was, though), received this error message:
    Error: The following error was generated when "$error.Clear();
            netsh advfirewall firewall set rule group="windows management instrumentation (wmi)" new enable=yes   
            " was run: "The term 'netsh' is not recognized as the name of a cmdlet, function, script file, or operable program. Check the spelling of the name, or if a path was included, verify that the path is correct
    and try again.".
    And setup halted. I ran the netsh command via the command prompt, and it correctly said something about four rules being created or updated (not sure of exact verbiage). Now, when I try to restart setup, it says it is in the middle and will try to complete
    but stays at 0%. But here is the most immediate issue:
    Now I cannot access e-mail from any workstations (says Exchange server is unavailable)
    Opening EMC on the Exchange 2010 server: I get as far as Microsoft Exchange -> Microsoft Exchange On-Premises and get this error:
    The attempt to connect to http://[Exchange 2010 FQDN]/PowerShell using "Kerberos authentication failed: Processing data from remote server [Exchange 2010 FQDN] failed with the following error message:
    Couldn't find Enterprise Organizaiton container. (Note that it refers to the local server as remote server)
    I get an event 7031 on the Exchange 2010 server: The Microsoft Exchange Service Host service terminated unexpectedly
    Opening the Exchange Management Shell on the Exchange 2010 server yields the same message regarding "Couldn't find the Enterprise Organization container..."
    It also says, "Connecting to [Exchange 2013 server FQDN], then says connected to that server. Opening EMS on the Exchange 2013 server seems to connect correctly to the Exchange 2013 server, but there is no EM Console available there.
    At this point, I am lost. I will continue to research this online but may have to call Microsoft soon, since we are entirely down at the moment. Any help is much appreciated!

    All of the above, I believe. And E2003 is on the DC (and functioning just fine); E2012 on a member server (this is a very small environment--they have only the DC, a DB2 database server, and a lightly-used and old terminal server). I just spent 12 hours
    on the phone with MS support on this issue, and it has now come down to this: the Exchange 2013 installation will not run to completion. It has failed repeatedly at a few points today, all related to the shell being unable to access Windows EXEs or environment
    variables with variations on this error:
    "...not recognized as the name of a cmdlet, function, script file, or operable program..." for each of these:
    netsh (windows exe)
    sc.exe (windows exe)
    hostname (windows command that returns workstation name)
    These all work from the command prompt. I am currently stuck on sc.exe failing on each attempt to install Exchange 2013 or Exchange 2013 SP1. Nor can I just remove it--it insists on attempting to proceed with installation even with the manual command-line
    argument to remove it instead.
    At this point, I am awaiting a night call back from Microsoft support, since the technician that worked on it with me for 12 hours today had to go home.

  • No Free/Busy Information for Exchange 2010 users in Outlook 2010 client, 2010 OWA shows this information fine

    I have looked for hours and hours on Google and this web site for this type of issue and nothing seems to help.
    Problem:
    On my new Windows 2008 R2 /Exchange 2010 server with IIS7 installed, I can use Outlook 2010 client to login and send and receive e-mail but when I try to busy search internal Exchange users I get no information (cross-hatch), but the sender of the Meeting Request
    can see their own free/busy information fine.  And OWA users can see free/busy information fine, as can Outlook 2003 client users against this Exchange 2010 server when logged in.
    I don't know if I have a certificate problem with regard to IIS7 or Exchange 2010, I did not create my own certificate , it is just what was installed by default when I installed and configured Win2K8 server, IIS7 and Exchange.
    On the Windows 7 workstations with Outlook 2010 client, I am not logging into the Exchange 2010 server DNS domain, if that makes any difference.  On these workstations I can ping "autodiscover.my.exchange.server.com" and my.exchange.server.com
    with no problem.  I even used this Microsoft KB to install a new _autodiscover dns entry, but it did not help :
    When I turn on logging on my Outlook 2010 client, I see this in my C:\Users\Administrator\AppData\Local\Temp\1\outlook logging\20131208-135658864-fb.log :
    2013/12/08 13:56:58.864: Getting ASURL
    2013/12/08 13:56:58.864: URL returned from cached autodiscover: blah blah 
    2013/12/08 13:56:58.864: Request to URL: 
    2013/12/08 13:56:58.864: Request action: 
    2013/12/08 13:56:58.864: Request XML: <?xml version="1.0"?>
    2013/12/08 13:56:59.051: Request sent
    2013/12/08 13:56:59.051: Response error code: 00000000
    2013/12/08 13:56:59.051: HTTP status code: 0
    2013/12/08 13:56:59.051: -------------------------------
    2013/12/08 13:56:59.051: There is an error in request/response.
    2013/12/08 13:56:59.051: XML response:
    2013/12/08 13:56:59.051: -------------------------------
    2013/12/08 13:56:59.051: Getting ASURL
    2013/12/08 13:56:59.644: Failed to get ASURL. Error 8004010F
    At an Exchange shell console I enter this command and get these results :
    Exchnage Management Shell :
    VERBOSE: Connecting to BPExchange2010.my.exchange.server.com
    VERBOSE: Connected to BPExchange2010.my.exchange.server.com.
    [PS] C:\Windows\system32>Test-OutlookWebServices -id:[email protected] -TargetAddress:[email protected]
    ll.com
    RunspaceId : c929eacd-d53c-49d7-8532-c4b74e61b8be
    Id         : 1019
    Type       : Information
    Message    : A valid Autodiscover service connection point was found. The Autodiscover URL on this object is 
    Type       : Success
    Message    : [Server] Successfully contacted the UM service at https://bpexchange2010.my.exchange.server.com/ews/exchan
                 ge.asmx. The elapsed time was 234 milliseconds.
    [PS] C:\Windows\system32>
    ** Also frequently when I log into Outlook 2010 client and start to send a meeting request , I get the Security Alert dialog :
    autodiscover.my.exchange.server.com
    Information you exchange with this site cannot be viewed or changed by others.  However, there is a problem with the site's security certificate.
    Green Check Mark :  The security cerficate is from a trusted certifying authority
    Green Check Mark: The security certificate date is valid
    Red X :  The name on the security certificate is invalid or does not match the name of the site.
    Do you want to proceed ?  .  I either import the certificate or click YES, but does not help this issue.
    NOTE: Each user that shows as NO INFORMATION cross-hatch, these users have appointments and have logged into outlook before.
    When I do this autodiscover url from a Windows 7 pc with outlook 2010 I get  :
    This XML file does not appear to have any style information associated with it. The document tree is shown below.
    <Autodiscover xmlns="http://schemas.microsoft.com/exchange/autodiscover/responseschema/2006">
    <Response>
    <Error Time="14:47:01.5656198" Id="401440650">
    <ErrorCode>600</ErrorCode>
    <Message>Invalid Request</Message>
    <DebugData/>
    </Error>
    </Response>
    </Autodiscover>
    Can anyone assist ?  What am I missing ?
    Thank You
    NOTE:  When will this go away.  I had to strip out a lot of helpful information to post this.  "Body text cannot contain images or links until we are able to verify your account."

    Hi,
    How many users encounter this issue, all users with Outlook 2010 or some specific users?
    According to your post, the Error code 600 indicates that your Autodiscover service is working well. as for the certificate mismatch issue, we can also following the KB below to resolve it:
    http://support.microsoft.com/kb/940726/en-us
    The Free/Busy information in Exchange 2010 is using the Availability service to
    retrieve it. Please directly access
    https://mail.mydomain.ae/EWS/Exchange.asmx in IE and see whether a proper XML file is returned.
     Or we can go to
    https://testexchangeconnectivity.com and check MS Exchange Web Services Connectivity Tests.
    Thanks,
    Winnie Liang
    TechNet Community Support

  • When I send an email in Outlook 2010 I'm getting a blank HTML page tab showing up on my Firefox browser. Any ideas?

    I send an email in Outlook 2010 and I'm getting a blank page tab in Firefox with this address in the browser. The page says ''There are no items to show in this view''
    file:///C:/Documents%20and%20Settings/gkoch/Local%20Settings/Temporary%20Internet%20Files/%7B3CC4AC09-DE60-47D1-A08A-FE864958E679%7D/%7B050D6FB1-4E21-4ACC-9168-755D8BFCC2EF%7D.html
    This is occurring with Outlook. So is in that program or some link with Firefox

    If you are talking about your sender name (the one that appears on the From line when you compose an email) rather than your @icloud.com email address, to change it on your iOS device, go to Settings>Mail,Contacts,Calendars...tap iCloud under Accounts, tap your iCloud account at the top of the next screen, tap Mail at the bottom of the next screen, then enter the name you want to use in the Name field at the top.  Also go to icloud.com, sign into your account, open Mail, click the gear shaped icon on the bottom left and choose Preferences, go to the Accounts tab and enter the name you want to use in the Full Name field and click Done.

  • I use a Win7 PC with iCloud and Outlook 2010 for syncing my calendar and contacts. I can enter data in my Outlook Calendar and it will appear in iCloud, but data entered in iCloud does not sync back to Outlook.  ICloud syncs to my iphone fine both ways.

    I use Win 7 PC with iCloud and Outlook 2010 for syncing my Contacts and Calendar.  They have stopped syncing...mostly.
    Now, appointments I enter on my local Outlook (iCloud) Calendar goes up to iCloud fine.  But, data I enter on iCloud directly does not come down to my local Outlook iCloud Calendar.  If I reboot the computer, the iCloud data shows up.
    Also, Contacts I try to enter on my Outlook (iCloud) Contacts goes up to iCloud fine, but does not show up in my local iCloud Contacts.
    All syncing works with my iPhone.
    I have signed out of iCloud on PC.  I have stopped syncing and re-started.  No change.
    I have an .aplzod folder for iCloud.  I have a separate Earthlink.net.pst email account in Outlook and a me.com.pst Outlook email account (which I don't actually use) listed under Data Files.
    Any help would be appreciated.  Curious that Outlook will upload to iCloud but not receive downloads unless I reboot.  However, rebooting does not download the missing Contacts.
    Jim Robbins

    Hi Jim!
    You've started off with some good troubleshooting steps, so let's see if we can take this a little further and figure out what the issue is with your iCloud contacts and calendars. I have two articles here that will help you troubleshoot this issue a little further, but the troubleshooting steps for both articles are exactly the same, so I will lay those out for you here:
    Note: When using iCloud Control Panel 2.0 and later, iCloud Calendar event descriptions in Outlook 2010 do not support text formatting (bold, italics, or underline), HTML, images, or attachments. The contextual (right-click) menu has also been disabled.
    If you are having trouble with a PC (with Outlook 2007 or 2010) and iCloud Calendar, try each of these steps, testing after each to see if the issue is resolved:
    Verify that you are using a Windows configuration that is supported by iCloud. For more information, see iCloud system requirements.
    When enabling Calendars in the iCloud Control Panel, part of the setup process is to copy your Calendars data from the default Outlook ".pst" file to iCloud, and then remove the Calendars from the ".pst" file by placing them in the Deleted Items folder in Outlook. The Calendars data is then stored in the iCloud data set within Outlook so that changes can be pushed to and from Outlook by iCloud. Be sure you are looking for your data within the iCloud dataset within Outlook after enabling Calendars in the iCloud Control Panel. The deleted files can be seen by viewing Deleted Items within your Outlook Folder List. This is not iCloud removing your data; iCloud simply copies your data into the iCloud data set and then removes the local Calendars data by placing it in the Deleted Items folder.
    Make sure your computer is online. Attempt to view www.apple.com and iCloud.com. If you can't connect to the Internet, your iCloud calendars and events will not update in Outlook. Click here for more information about troubleshooting your Internet connection.
    Open a secure website to test if you are online as is necessary for iCloud Calendar. This also tests if the ports 80 and 443 are accessible. Outlook requires port 443 access to iCloud in order to push and pull updates to and from the iCloud Calendar servers.
    Verify that your iCloud member name is entered into the iCloud Control Panel pane. See iCloud Setup for more information about setting up iCloud on Windows.
    Completely close and reopen the iCloud Control Panel.
    If you recently made changes in Outlook and they are not moving to your other devices or vice-versa, click the Refresh button in Outlook.
    Turn iCloud Calendar off and back on:
    Close Outlook.
    Open the Windows Control Panel:
    In Windows 8, move the pointer to the upper-right corner of the screen to show the Charms bar, click the Search charm, and then click the iCloud Control Panel on the left.
    In Windows 7 and Vista, choose Start menu > All Programs > iCloud > iCloud.
    Remove the checkmark in the checkbox next to Mail, Contacts, Calendars & Tasks, and click Apply. Wait a few seconds, then replace the checkmark, and click Apply.
    Open Outlook and test to see if the issue has been resolved.
    Ensure the iCloud Outlook Add-in is active within Outlook.
    Outlook 2010:
    Open Outlook 2010.
    Click the File menu.
    Click Options in the left panel of the Outlook window.
    Click Add-Ins in the left panel of the Outlook Options window.
    Look at the list of add-ins beneath "Active Application Add-Ins" and verify that the "iCloud Outlook Add-in" is listed.
    For Outlook 2007, follow these steps to verify the iCloud Outlook Add-in is active
    Open Outlook 2007.
    From the Tools menu, choose Trust Center.
    Select Add-ins from the left column.
    Look at the list of add-ins beneath "Active Application Add-Ins" and verify that the "iCloud Outlook Add-in" is listed.
    For additional information about managing Add-ins with Microsoft Outlook, see this Microsoft support document.
    Restart your computer. This may sound simple, but it does reinitialize your network and application settings and can frequently resolve issues.
    iCloud: Troubleshooting iCloud Contacts
    http://support.apple.com/kb/ts3998
    iCloud: Troubleshooting iCloud Calendar
    http://support.apple.com/kb/ts3999
    Thanks for using the Apple Support Communities!
    Cheers,
    Braden

  • Workaround to archive email in Outlook 2010 as PDF portfolio?

    Hello All,
    We use Acrobat Pro 9.4.6.
    Our office will not update to Acrobat X until CS6 becomes available for purchase.
    We run Office 2010 Pro 32-bit on Windows 7 64-bit.
    We need to archive email in a way that can be sorted in a PDF Portfolio by date or attachments to email.
    I wrote VBA code to save email from an entire folder or several selected folders as .HTML files with the same folder structure on disk as was in Outlook. This works for sorting by date of email, but it does not allow for the attachments to stay attached to the email.
    I thought about downgrading Acrobat to 9.0, but I am unsure if this is possible.
    Has anyone found a way to archive email in Outlook 2010 as PDF portfolio which would allow sorting by which email have attachments?
    Thanks,
    edsager
    P.S. A few extra steps would definitely add more benefit than cost.

    To resolve error 0x8004010F , identify the current location of your default Outlook data file, and then create a new Outlook profile.
    Step 1- Locate the default Outlook data file
    Click Start, and then click Control Panel.
    In Control Panel, click Mail.
    In the Mail Setup - Outlook dialog box, click Show Profiles.
    Select your current Outlook profile, and then click Properties.
    In the Mail Setup - Outlook dialog box, click Data Files.
    Select the Data Files tab in the Account Settings dialog box, and then note the name and location of the default data file for your profile (a check mark will denote the default data file).
    Click Close.
    Step 2 - Create a new Outlook profile
    Step 3 - Configure your new Outlook profile as the default profile
    More detailed steps you can refer to this KB article:
    http://support.microsoft.com/kb/2659085

  • File, Send link doesn't open a new email. Using Firefox 11.0. Outlook 2010 is the Mailto default and W7 default email program. On the About:config page network.protocol-handler.external.mailto is set to regular font (not bold) "default Boolean true".

    File, Send link doesn’t open a new email. Running Firefox 11.0. Outlook 2010 is the Mailto default and the W7 default email program. On the About:config page, network.protocol-handler.external.mailto is set to regular font (not bold) “default Boolean true”.

    I assume you have tried toggling the setting in Firefox between Outlook and, say, Gmail:
    orange Firefox button ''or'' classic Tools menu > Options > Applications
    In the search box, type or paste '''mailto''' and pause for the list to filter.
    Change the setting and OK to save it, then return to the dialog, change back, and OK again.
    You also might want to toggle the setting at the OS level between Microsoft Outlook and the native Windows Mail client in a similar fashion. In Windows XP you could use IE's Options dialog, Programs tab, for this, but I'm not sure in Windows 7.
    Since one possibility is a problem in your Firefox settings (including the possibility of interfering add-ons), and another is a problem at the Windows level (e.g., Registry settings), it would be useful to try to identify which one it is. One quick way to distinguish is to create a new Firefox profile. It will start up with all factory settings. You can switch back to your existing profile after testing.
    First, I recommend backing up your Firefox settings in case something goes wrong. See [https://support.mozilla.com/en-US/kb/Backing+up+your+information Backing up your information]. (You can copy your entire Firefox profile folder somewhere outside of the Mozilla folder.)
    After closing Firefox, start up again in the Profile Manager as described in this article: [http://support.mozilla.com/kb/Managing+profiles Managing profiles].
    With the new profile, can Firefox successfully create a message in Outlook?

  • Connecting a SharePoint 2013 Document Library to Outlook 2010 client

    Good Day,
    Can someone please confirm if you can connect a SharePoint 2013 Document Library to Outlook 2010 client?
    I have seen articles, like the one shown below for Outlook 2013 to SharePoint 2013;
    http://www.sharepointgeoff.com/how-to-connect-a-sharepoint-2013-document-library-to-outlook-2013/
    Please provide a link to documentation to validate what Outlook Office versions will support viewing Document Library from Outlook client from a SharePoint 2013 Document Library.
    Thanks in advance for taking the time to review my request.
    Regards,
    Mark

    Hi Mark,
    Per my understanding, you might want to connect SharePoint 2013 Document Library to Outlook 2010 client application.
    Yes, SharePoint 2013 Document Library can connect to Outlook 2010 client application, the connecting process is similar as what SharePoint 2013 connect to Outlook
    2013 client application does.
    Thanks
    TechNet Community Support
    Please remember to mark the replies as answers if they help, and unmark the answers if they provide no help. If you have feedback for TechNet Support, contact
    [email protected]

  • Images Do Not Display on Signature Reply Emails _ Outlook 2010 Professional

    I created a company signature which display fine when sent, however when replying to an email the signature shows up with out any of the images.  There are simply blank squares where the images should be displaying.  Can anyone help me resolve
    why this would be happening?
    *Would the device (i.e. iPad) one is viewing the email on be the reason for the issue?
    Thanks,
    Julia

    Hi
    As per the information and details provided by you, outlook 2010 not showing image in signature during replying emails, to solve this problem please follow these steps:
    You mentioned that you are using a device, i.e. iPad.
    Mobile device supports only Plain Text and that’s why the signature image is not showing in your emails.
    If your picture contains crucial information which you really want in your signature. You can
    customize your Plain Text version of your signature to include that information in a typed form instead of as a picture.
    HTML format is capable of displaying different kinds
    of font style as well as graphics like a logo.
    You can set the email format on the
    Format Text tab of an email message window in Microsoft Outlook 2010.
    I hope this information will be helpful for you.
    Thanks and regards
    Shweta@G 

  • Outlook 2010 address book prompt out hen trusted program try to send email through Outlook 2010

    Dear all,
      My program will send email through Outlook 2010(in cache mode). Sometime it may prompt the address book out and pend here, and we need to manually click "OK" to let the program run again. Although we re-write the program in
    Java and send by JavaMail now, but we are interested why the address book will prompt out.
      There are no pattern that we can guess the reason. Different recipient, different subject/content/have attachment or not can casue the address book prompt. But same email with same content/everythings may not cause prompt before and/or after.
      We try to change to offline address book and need manual sync, problem still occur.
      Just for interest~
    Cyrus
    [Sorry that MSDN not allow me to upload the cap screen :( ]

    Firstly, there is no such thing as a "trusted program" to Outlook. It only trusts COM addins, all other applications will cause a security prompt unless you have an up-to-date anti-virus app installed (if you can control the client environment).
    See http://www.outlookcode.com/article.aspx?id=52 for the list of your options. Essentially it is either installing an antivirus product or using a library such as
    Redemption (accessible from Java) or a utility such as
    ExpressClickYes.
    Dmitry Streblechenko (MVP)
    http://www.dimastr.com/redemption
    Redemption - what the Outlook
    Object Model should have been
    Version 5.5 is now available!

  • Outlook 2010 clients connected to Exchange but not updating

    Hi, I am running a single Exchange 2013 server at CU6, with clients running Outlook 2010 with SP2.
    Clients are connected to Exchange without a problem, but Outlook is not updating, even though clients are set to do a full send/receive every 2 minutes. Users are getting new email on their phones but it doesnt arrive in Outlook even after a full 2 minutes. 
    By disabling Cached mode, Outlook then updates correctly. Checking the Connection Status, I find only 1 connection to Exchange. Ran the Auto-configuration test, and it's clean.  Ran tests at https://testconnectivity.microsoft.com/ and all was fine. I
    would appreciate any assistance.
    THANK YOU,
    Mike
    Regards, Mike

    Hello,
    From your description it sounds like there may be some corruption in the OST file (or maybe for some reason something else has the OST file locked).  Some things to try:
    Shutdown Outlook and make sure there are no Outlook.exe's running in task maanger.  Once that's done try to rename the user's OST file.  If you get an error saying the file is locked that's your issue.  You should be able to figure out what
    process has a lock on the OST file wiht either something like handles.exe or my personal favorite procmon.
    If you can rename the OST file without issue then that would point me to an issue with the OST file.  At that point I would try to create a new Outlook Profile in cached mode and recreate the OST file. 
    It also might be worth while installing the latest updates for Outlook 2010 if you haven't done so already (http://technet.microsoft.com/en-us/library/dn803988(v=office.14).aspx)

Maybe you are looking for

  • Sent messages not saved in sent mailbox

    Lately some iCloud sent messages are not saved in the sent mailbox.  this is an intermitant problem.  sometimes msgs go to the outbox even though mail is on line; when they are eventually sent sometimes they do not make it to the sent mailbox.  I cal

  • Drag and Drop between two java applications

    Hi, I am trying to implement drag and drop between two instances of our java application. When i drop the content on the target, the data flavors are transmitted properly, but i get the exception : java.awt.dnd.InvalidDnDOperationException: No drop c

  • Initializing properties for form objects

    If I want to set starting values for some form objects as soon as the form opens, what's the best event to use? I want to set a date field's value to the current date. I also want to set the Presence property of some objects to "Visible" or "Invisibl

  • Http Post to XI Test Tool in Java?

    I have been able to use the HTML test tool shared on SDN for my scenarios to date, but I have been <u>also</u> trying to write an http post program in java.  For some reason the post never makes it to XI.  Does anyone have a sample they will share or

  • Configuring RAS with BRI ISDN.

    Hello all, I have maybe very basic question but I have studied a lot of guides about configuring RAS with ISDN interface but Im not still sure how to build some reasonable solution. Could someone help me with this: 1.)what configuration commands I ne