Unsanity related blue screen of death

I decided to post this as a separate thread from the ongoing blue screen of death, as that thread seems to be mostly related to those upgrading to Leopard. My situation is slightly different.
There appears to be two separate issues related to this blue screen of death (perhaps more than two). The two that I'm aware of are as follows:
1. Users who upgrade a machine to Leopard
2. Users who have Leopard, and tried to install Unsanity utilities.
I'm in the latter camp. We just got a new MacBook, and it was already loaded with Leopard. I installed all the updates, and a few other software titles, everything worked fine. No boot problems. I then tried to install a couple of Unsanity utilities, and I got the error that they could not run on this OS. I figured, no problem. The system continued working.
However, a week later, when we tried to boot the Macbook again, we got the blue screen of death. We see the Apple logo, then the blue screen with an active cursor. We waited for hours and hours, and it never changed. We tried disk utility from the install disk, but it found no problems with the internal drive. We tried safe boot, but it would not safe boot (i.e., even holding the shift key, we get the blue screen of death).
How can I access the hard drive so that I can try and clean up the Unsanity mess?

There's an article in the last Mac World that addresses Unsanity and the blue screen.

Similar Messages

  • Blue Screen of death - now can't load Windows (even in safe mode)

    Last night laptop (Satellite L500 19Z; Win 7 64 bit) crashed whilst playing CIV4. Got a blue screen of death; before I had chance to read any of the error messages on it the machine rebooted.
    It loaded windows in safe mode fine then, and informed me as it had loaded safe mode OK the problem will be related to some recently installed software and I should uninstall programs I'd installed until it would load normally. As it was late last night I shut down and thought I'd sort it in the morning (in retrospect this may have been a mistake ....).
    Today, when the machine tries to boot up it attempts a Startup Repair; unfortunately this fails every time and it says "Startup repair has tried several times but still cannot detemine the cause of the problem"
    I looked at the log it produces but it passes all the individual tests.
    I also can't access the advanced options for system recovery & support, which appears on the Startup Repair dialog box as it demands I be logged in, which apparently I'm not (presumably as the machine never got to the windows login screen before trying the startup repair). The error message reads "you must be logged in to access system recovery options. If you are having trouble logging in please contact your computer administrator for assistance. please click OK to restart the computer."
    I've had a go at booting into the various advanced options (safe mode, safe mode with command prompt etc. but the outcome is the same).
    I also tried the Repair your Computer option from the advanced boot options screen, but after the screen where it asks you to choose the language and keyboard, I get the same login error mentioned above.
    Is there a way to repair or even run the hard disk based windows recovery (haven't got the recovery DVD with me as I'm away from home for a couple weeks) without logging into windows? I would have expected there to be but have yet to figure out how to do it.
    (there are no disks in the disk drive, no other devices attached to the laptop - I've tried it with mains power and with the battery and have not noticed any differences)
    Thanks
    James

    Normaly the reinstall data is on a separate part on your HD, not in Windows.
    The register is only used for Windows.
    If it doesn't work you can always try to reinstall from a DVD later.
    It does mean all your data on C:\ will be gone. If you can hook your HD on an other PC you can try to safe your work with a recover prog.

  • Blue Screen of Death -- Datebook gone, Addressboo​k in danger

    Having some major addressbook/datebook issues with HotSync. I am using a Handspring Visor (the original, old model), Palm Desktop 4.0.1, Windows XP Home. I have not updated any of the hardware/software lately.
    A couple days ago, when I synced my Handspring Visor, I got the dreaded "blue screen of death." I rebooted my computer, and then found that the Palm Desktop program wouldn't load. It gave me an error saying the addressbook database could not be opened. The sync log also gave me a series of messages like this:
    "Some handheld records were not copied to your PC. Your computer may be full or you may have reached the maximum allowed records on the desktop. To correct this situation, delete some records and perform a HotSync operation again." (Below, I've pasted in the full log from the last couple days so you can see exactly what I mean.)
    This morning, I synced the device again, thinking that perhaps the addressbook file had become corrupted and that a sync would clear things up. The answer was ... anything but!
    I was able to get the Palm Desktop software to reopen by renaming "addresss.dat" to "address.dba." However, two major problems:
    1) The addressbook on my computer is totally blank. There are three files in the "Address" folder with these extensions: .aba, .dat, and .bak. All of them are only 1 or 2 KB in size. However, this isn't a total loss because my addresses seem to be intact on my handheld.
    2) My datebook has lost ALL data I've entered since roughly January 2008. All my previous years of calendar entries seem to be unaffected. This is the scary part because my handheld AND my desktop both have this problem. I tried the solution of renaming the datebook.bak file to datebook.dba (and giving the current file a .old suffix), but that did not fix the problem. Both files are 355 KB in size. I've also tried setting up a new users and copying over both these files one at a time, but that didn't fix the problem either.
    Sadly, I was a fool and didn't backup my Palm files after the blue screen of death the other day; I didn't do it until AFTER that second sync this morning where my datebook data got lost.
    Basically, I'm pretty sure I'm screwed about the datebook files. However, I would like to make sure my addressbook doesn't get erased from my handheld. Before my next sync, I feel like I should set the HotSync conduit prefs for addressbook to "Handheld Overwrites Desktop," but I thought I'd get some feedback from y'all before I did that. I am also really curious why I'd lose SOME of my calendar data but not ALL of it? That's the weirdest part to me.
    Many thanks for any help you could provide.
    HOTSYNC LOG 
    HotSync operation started 08/22/08 07:30:08
    -- Date Book
       - Some handheld records were not copied to your PC. Your computer may be full or you may have reached the maximum allowed records on the desktop. To correct this situation, delete some records and perform a HotSync operation again.
         Desktop = 2343, Handheld = 2342
    OK Date Book with 1 message(s)
    -- Address Book
       - Some handheld records were not copied to your PC. Your computer may be full or you may have reached the maximum allowed records on the desktop. To correct this situation, delete some records and perform a HotSync operation again.
         Desktop =  0, Handheld =  481
    Address Book synchronization failed
    -- To Do List
       - Handheld category 'Business' has been deleted.
       - Handheld category 'Personal' has been deleted.
       - Some handheld records were not copied to the Palm Desktop. Attempting to restore from the handheld.
         Desktop =  1, Handheld =   14
    OK To Do List with 3 message(s)
    -- Memo Pad
       - Handheld category 'Business' has been deleted.
       - Handheld category 'Personal' has been deleted.
       - Some handheld records were not copied to the Palm Desktop. Attempting to restore from the handheld.
         Desktop =  0, Handheld =   18
    OK Memo Pad with 3 message(s)
    OK Expense
       -- Backing up db Saved Preferences to file C:\Program Files\Handspring\PollocC\Backup\Saved_Preferences.​PRC
    OK System
    HotSync operation complete 08/22/08 07:32:24
    HotSync operation started 08/20/08 08:15:59
    OK Date Book
    -- Address Book
       - Some handheld records were not copied to your PC. Your computer may be full or you may have reached the maximum allowed records on the desktop. To correct this situation, delete some records and perform a HotSync operation again.
         Desktop =  0, Handheld =  481
    Address Book synchronization failed
    -- To Do List
       - Some handheld records were not copied to your PC. Your computer may be full or you may have reached the maximum allowed records on the desktop. To correct this situation, delete some records and perform a HotSync operation again.
         Desktop =  0, Handheld =   15
    To Do List synchronization failed
    -- Memo Pad
       - Some handheld records were not copied to your PC. Your computer may be full or you may have reached the maximum allowed records on the desktop. To correct this situation, delete some records and perform a HotSync operation again.
         Desktop =  0, Handheld =   18
    Memo Pad synchronization failed
    OK Expense
       -- Backing up db Saved Preferences to file C:\Program Files\Handspring\PollocC\Backup\Saved_Preferences.​PRC
    OK System
    HotSync operation complete 08/20/08 08:16:15
    HotSync operation started 08/15/08 08:21:23
    OK Date Book
    OK Address Book
    OK To Do List
    OK Memo Pad
    OK Expense
    OK System
    HotSync operation complete 08/15/08 08:21:26
    Post relates to: Visor Neo

    When you sync the device to Palm desktop a file is created on the first sync with the extension .dat. When you sync the second time the data in the .dat file is copied to the .bak file. The process is cycled in that order. Each time you sync, the files are overwritten. If you sync once and notice the data is gone, don't sync again because the .bak file should have the recoverable data.  
    When you rename the files to recover your data you need to rename the files in the following order. 
    Close Palm Desktop, rename the .dat to .old. Next rename the .bak file to .dat. Reopen palm desktop and see if the data is there.
    Try this and see if you can recover the data.
    Here is a method for saving your data in a seperate location in case you lose data again.
    The best way to preserve your data is to export the data in each category in Palm Desktop to a seperate folder on your PC.
    Create a new folder on your PC somewhere that is convenient. Name it something like Palm Desktop Data. CLick on the link below and follow the instructions on that page for the export procedure.
    http://www.palm.com/cgi-bin/cso_kbURL.cgi?ID=28734
    With the data saved in the folder you created, make a copy of that folder and save to a flash drive, cd-rw or external hard drive. Anytime you make a change in Palm Desktop, export the data that was changed to that folder and save again to the external media.
    With this process you can always import the data back into Palm Desktop anytime you have a problem with the data in Palm Desktop or if your computer/hard drive/device crashes.
    Post relates to: Palm i705
    Message Edited by cygnusX1 on 08-22-2008 09:16 AM

  • IPod Touch connection causes blue screen of death.

    I am using a Dell DHS desktop computer running Windows XP. I want to restore my 2ng generation iPod Touch from a back up in iTunes (9.0.2). I plugged the iPod in and started the restore but about a quarter way through, after the iPod disconnects and reconnects, I got a blue screen of death.
    I have no idea why this is happening. Does anybody have a similar problem or, even better, a solution to this?

    Hello Sam,
    And welcome to Apple Discussions!
    Have you had a chance to look at this Apple support document related to this issue? If not, I would start here.
    http://support.apple.com/kb/TS1502
    B-rock

  • Blue screen of death - Error message included

    I have searched on the forum and found nothing exactly like my situation.  I am running Labview 7.1 in a test bay through the NI chassis with an embedded controller.  The system basically reads up to 100 RTD, and 224 pressure readings and then writes them to a network computer.  Every so often, we get the "blue screen of death" when running the program.  Sometimes there are problems with the network computer, so there is am option inside the program to send all the data to the local hardrive.  This is basically how we check to see if the problem is related to the network, or if it is the Labview system.  However, the network has never been the cause of the blue screen of death(since we have also received the blue screen while writing to the local hardrive).  Furthermore, the system only gives the blue screen ever so often, not all the time.  The error message is attached, and seems to be memory related.  I should also mention that we run two labview program at the same time, one controls a series of valves, and the other displays all the data be recorded the the network computer.  After about 10 reboots, as a desperate attempt, we only ran the valve program, and it seemed to work, but it may just be luck.  Another attempt was and option in windows(XP) called "paging" which we turned off.  Last I know the system was working, but under the above mentioned conditions which will not work for day to day testing. 
    Any help would be greatly appreciated.
    Thank you
    Attachments:
    Error message.xls ‏14 KB

    Hi,
    I found a post that looks like it might be a similar issue. The first link does not seem to be valid any more. Below are three more external links that also describe this error message.
    http://www.5starsupport.com/info/stop_error.htm#7a
    http://www.osronline.com/ddkx/ddtools/bccodes_2vjb​.htm
    http://www.microsoft.com/technet/prodtechnol/windo​ws2000serv/reskit/prork/prhd_exe_qofl.mspx?mfr=tru​...
    I hope this helps!
    Regards,
    Missy S.
    Calibration Engineer
    National Instruments

  • Blue Screen Of Death on iPhone plugin: NOT caused by Logitech or HP

    Hi,
    Like many posters who have posted throughout 2009, my Windows XP computer crashes consistently every time I plug in my new iPhone. I am currently totally unable to use iTunes to connect to the iPhone.
    I have spent more than 8 hours trying ALL the causes listed on Apple's website. It is NOT those. I do not have a Logitech Camera or an HP Scanner or anything else listed there. Below you can see a complete list of what I have and what I have tried.
    It is very clear from other posts that Apple's usbaapl.sys driver still has bugs/conflicts that Apple has not yet identified. Let's get to work figuring out what the problem is!
    I would appreciate any suggestions or pointers from other members, but please do review the details below before you post.
    I am technical and would be happy to provide further info or try suggested registry changes, drivers, etc.
    Details:
    Every time I plug in my iPhone 3G, my Windows XP Desktop computer Blue-Screens in the Apple-provided usbaapl.sys driver (which is installed by the iTunes Apple Mobile Device Support installer component) within seconds, whilst Windows Plug and Play is loading the "Apple Mobile Devices" driver. Windows plug-and-play never makes it to the "imaging device" device. It crashes within 0-5 seconds of plugging in the device.
    The same iPhone can successfully work with iTunes on my friend's Windows XP system, so the problem is not with my iPhone; it is with the Apple iTunes software.
    There is some problem with interaction between iTunes on my Windows XP computer and my iPhone.
    I have iTunes 8.2.1.6 with Windows XP sp3.
    I have already tried ALL of the suggestions at:
    http://support.apple.com/kb/TS2280
    http://support.apple.com/kb/TS1502
    In particular
    - I do not have a Logitech camera, either built-in or plug-in.
    - I unplugged AND uninstalled all the drivers for
    - my printer (which is a Canon i560)
    - my scanner (which is Canon CanoScan LIDE 25)
    - my USB hub/card reader (IOGEAR GUH284R)
    - my webcam (Creative Webcam Pro)
    - I actually unplugged ALL USB devices first, including the mouse and the USB hub, rebooted, and it still blue-screens when plugging in the iPhone directly to the computer's USB port.
    - I used to have an HP PrecisionScan Pro, and so I also uninstalled all drivers for all old hardware (not just the HP scanner), and rebooted. Still blue-screens when plugging in the iPhone.
    - I have tried all USB ports of the computer, including directly plugging into them without any USB hub. Still blue-screens.
    - I completely uninstalled iTunes, QuickTime, and Apple Mobile Device Support, rebooted, verified that usbaaap.sys was gone from system32/drivers, then reinstalled iTunes 8.2.1.6 -- still blue-screens
    - When I re-installed iTunes, I had disabled my computer's firewall and anti-virus as an Apple tech had suggested, but this didn't help -- still blue-screens.
    - I also tried the hack, suggested on the internet, of installing Apple Mobile Device Support from iTunes 7.7.1 on top of iTunes/QuickTime version 8.2.1.6. I verified that I was in fact getting a different usbaapl.sys but -- still blue screens.
    - I verified that if I delete the usbaapl.sys driver, plugging in the iPhone does not blue-screen (though of course I cannot use it either). The blue screen of death that appears also contains the word usbaapl.sys. The crash is definitely in that driver. I understand that Apple and Logitech say the "real problem" is in another driver, but as mentioned above, I have eliminated everything on the list in Apple's support suggestion, and I still blue-screen. I even blue-screen with Apple's version 7.7.1 usbaapl.sys driver.
    - I verified that my PC has the latest chipset drivers and USB 2.0 drivers. My PC has a 2.8 GHz P4 processor with an ABIT BD7II-RAID motherboard. It has an Intel 845E chipset with Intel 82801DB (ICH4) I/O USB controller. I have never had any other problems like this with any other USB device on this computer. My problem is unique to iPhone.
    - I saw on the internet that in 2007 there was an iTunes blue-screen crash that resulted if the iPhone had any Photos on it. So I deleted all the photos on my iPhone. Still blue-screens.

    lsemprini wrote:
    Yes, as mentioned in the OP, it says usbaapl.sys on the blue screen, and removing the driver avoids the bluescreen (but of course also prevents the iPhone from working with iTunes). Interestingly, when removing the usbaapl.sys driver, the imaging side of the device actually works with my computer (i.e., I can get the Photos stored, which comes via an alternate driver interface). The problem is REALLY isolated just to the Apple iTunes interlink code in usbaapl.sys.
    I'd like to emphasize and clarify this point a little more as I think it may be the key symptom for separating my problem (and that of other posters, I'd imagine) from the "standard Logitech conflict" problem:
    With the bug I am reporting, I plug in the iPhone, and Windows pops up a plug-and-play bubble for "Apple Mobile Device USB Driver," which is usbaapl.sys (you can verify this with 100% certainty by searching for usbaapl in regedit). The blue screen occurs for me during this phase (sometimes an instant after the bubble pops up)!
    If I disable usbaapl.sys by removing the driver, Windows gets past "Apple Mobile Device USB Driver" (happily failing to report any error even though it has not loaded the driver, sigh) and goes on to an "imaging" device (I think it might have said "iPhone camera" or "Imaging Device;" I can check again if it's important), which succeeds to load, and I can access pictures stored on the iPhone using the standard Windows Scanner and Camera Wizard tool, which I think uses the WIA API.
    So my bug differs from the "standard Logitech conflict" in that it has NO relation to whether or not I have Photos on the iPhone, and if I disable the buggy usbaapl.sys driver, I AM able to access photos on the PC.
    In most of the bug reports I saw for the "standard Logitech conflict" problem, users only experienced crashes when the camera had one or more Photos on it, and it appears (though other bug reports are not clear) that the system crashes just after Windows attempts to load the "imaging" driver for the iPhone. My guess is that those users got through "Apple Mobile Device USB Driver" with no problem and crashed on the "imaging" driver.
    Can someone at apple please post an engineering bug on this issue?
    That way we can get a list of technical questions from the engineers that need answering so that we can really stomp this bug for good. I can also volunteer to try out debugging versions of the drivers and collect log files, if needed. I am a systems software engr with Windoze experience so I can probably help expedite the debugging process.
    I want to get this fixed and I'm sure many posters do also!

  • Qosmio F20 blue screen of death after shutdown

    Hi there,
    I get the blue screen of death after shutdown on my Qosmio F20 laptop.
    Error is IRQ_NOT_LESS_OR_EQUAL.
    I assume that it is somehow related to tv tuner card.
    I have tried to restore system - no good. After restoration for some time it was OK. But then BSOD appeared again.
    Sometimes it also appears when I connect USB HDDs or even when I insert DVD disk.
    And for shure everytime I shut laptop down.
    Has anybody got ideas?

    Hi
    Reading you last message I really dont know what you expect from this forum ?:|
    We all here can provide only some suggestions and opinions.
    Without any notebook tests and checks nobody will be able to provide a magic solution
    I hope you understand this.
    So back to the notebook issue.
    There is a one way to find out if the issue could be related to the software or hardware.
    You have to reinstall the notebook with the Toshiba recovery CD. If the same BSOD will appear after the installation from the recovery CD then the chance are that the hardware is faulty!
    I think you should check this out.

  • Two PCIe-6537 read error and blue screen of death

    Hi all
    I am reading two PCIe-6537 at 20MHz sample rate acquiring all 32 lines each with externally supplied clock and external trigger.
    When operating separately, no problem, but when two are read I get
    a) on average of 25% of time error reading the data (time out error but happening before the actually time set by timeout, i.e. immediately after trigger)  and
    b) a blue screen of death after 1h or so of constant operation.
    I have a feeling a) and b) are related and LV causes the system crash with so many errors. NI support seems to think otherwise. 
    I am using Dell Studio XPS 8100 and I have done all the firmware updates for the Chipsets etc. It has
    not changed anything.
    Changing single line to whole port reading does not change anything. 
    Any ideas what to try else?

    Hello Pawel,
    I have looked over the service request you mentioned about acquiring 2 PCIe-6537 at 20MHz sampling rate on all 32 lines. In order to narrow down this issue, I think it would be best to try only acquire from both cards without doing any triggerring etc. Also when performing this test, I would only want to acquire from 8 channels on both cards to see if this reproduces it. If this works, we can slowly add more elements to narrow down what the issue is and make us more effective to solve the problem.
    I also wanted to ask if you have tried this setup on another machine and if it worked.
    Along with this, have you tried to create two Digital Tasks in MAX and try to acquire for the same amount of time to see if the issue reoccurs here? This would tell us if this problem is connected to the driver/computer or LabVIEW.
    Jim St
    National Instruments
    RF Product Support Engineer

  • Bootcamp Windows 7 Blue Screen of Death on MBPwR

    Hello all, I've never needed to use this before but gosh darn it I need some advice, because I can't figure this out...
    I'd rate myself a 9 out of 10 in "Windows PC" experience
    And maybe a 6 out of 10 with Macs, I'm still new!
    I just bought the new Mac Book Pro with Retina Screen in early July, I can't remember the exact date. But it hasn't been thirty days yet, so if you think that's my best bet to try and get an exchange here, let me know.
    MC975LL/A
    PROBLEM : Mac OSX Lion 10.7 works wonderfully, not a problem in the world, smooth as butter – the issue is Windows. I like to play some games and OSX doesn't play well with some Windows based games so I always install it on Bootcamp. Well, this has been a neverending issue on my new MBPwR because I can't seem to get it to work correctly.
          1. Here's how it started - I installed Windows 7 Ultimate x64 through Bootcamp, via my Superdrive and it ran well for a week or so. After installing a game and some other software (Steam) please take that as a coincidence as I did, I don't think Steam had anything to do with the crash, more likely it was something 'game' related, HDD, RAM, CPU, GPU? The computer started to get the "Blue Screen of Death" that Windows computers get, specifically: page_fault_in_nonpaged_area, I've never seen it before and I've owned a number of Windows computers over the years!
         2. Is this my fault, or something deeper? - I can't figure it out, is this a hardware problem or a software one? I reinstalled Windows 7 yesterday and attempted to try again. Just a chance my installation was messed or something, well it happened literally after five minutes of booting into Windows 7. After it happened the first time I used a memory check and a hard drive check software and both came up flawless. Some online on other boards although Windows based have suggested this error can be caused by the RAM and the CPU or the GPU, even... Is this true? As there is no way to test it, maybe exchanging this computer is the best option?
        3. As as a side note... - Has anyone else had a crawling slow boot into Windows 7? It takes my MBPwR almost five minutes of a top left-hand blinking cursor to actually boot to Windows 7.
    So did I have some really, really bad luck here with a new computer? Or is this somehow software related? I can answer any questions if you have them so we can try and figure this out!
    Thanks!

    Did the Nvidia driver install okay? Some users had to reinsall just the driver from Apple Windows Software Support.
    Did Windows DVD not find anything wrong?
    Is Windows set to be default boot OS in the control panel for selecting the boot volume?
    There probably is a leaning curve and bleeding edge sortof with any new logicboard and setup.
    Apple has issued a firmware upgrade for some models - I thought Retina - the MacBook Air has a serious problem under Windows.
    Mac will run hotter under Windows. Maybe an error message.
    GPU-Z:
    http://www.techpowerup.com/downloads/SysInfo/GPU-Z/
    AIDA64 Extreme Edition
    http://www.aida64.comhttp://www.aida64.com/product/aida64-extreme-edition/overview
    CCleaner
    http://www.piriform.com/ccleaner
    How to view error message:
    From Control Panel-> Admin. Tools-> Event Viewer-> Windows logs:
    Check Application and System Folders for Red highlit messages. Note that you can right-click clear these log folders.
    Memtest
    This is a step by step guide with audio and video to explain how to use memtest to see if your memory is defect.  Another thing to add is that some errors will not be found on the first pass, best to do at least 3 passes.

  • IPad crashes PC laptop with blue screen of death when syncing

    I just got a brand new iPad and I cannot sync a bunch of songs or photos without it just completely shutting down my laptop (PC)and giving me the "blue screen of death". I tried reinstalling iTunes, disconnecting any USB connections I may have and completely updating my lappy...but nothing works! Why can't apple just make something as simple as "syncing" work? Do I have to buy a Mac in order for my iPad to work properly?! Please help me out with this syncing problem.

    Hello iPadgirl777,
    And welcome to Apple Discussions!
    First of all, you posted this in the *6th Generation iPod Nano* forum, when you should have posted it in the iPad forum.
    Anyways, check out this Apple support document related to your issue.
    http://support.apple.com/kb/TS1502
    Hope it helps.
    B-rock

  • N97, blue screen of death when connected to PC

    I recently had my phone in to have the touch screen fixed. Today I tried to connect it to my PC using the USB for the first time since getting it back, after adding a few music albums to the mass storage I keep getting the blue screen of death on my computer.
    Now I have checked for any PC related problems but have found nothing that could be causing this apart from the phone.
    Has anyone had this problem or know of a solution?

    Not had the problem, but assuming your phone is in PC Suite mode, try removing all nokia/ovi software and re-installing the latest version. If in Mass Storage mode, can't see how phone can affect computer, it's just and external hard drive and shouldn't be any different to plugging in a usb memory stick !
    Also it could be pure coincidence and your computer may have just developed a fault ?
    Good Luck
    If I have helped at all, a click on the White Star is always appreciated :
    you can also help others by marking 'accept as solution' 

  • Notebook with blue screen of death and HP Ceement errors

    Hello, I am using:
    Product name: HP Pavilion g7 Notebook PC
    Product number: QE310UA#ABA
    Windows 7 Home Premium 64-bit Service Pack 1
    I have been having a few message/errors lately and suspect they are related
    1) The "blue screen of death" has shut down operations a few times now, that I have seen. When it reboots, all my passwords are gone, all new log ins are required. I know it's been happening more than I see because my passwords will dissapear while I am away from my laptop and I had not seen it.
    2) Error message "HP CEEment has stopped working, windows is looking for a solution to solve this problem", comes up a lot. Daily, usually twice at a time. I googled this and a few "answers" said to look at your firewall and to "allow" HP Ceement. I called Norton and they showed me that it is allowed, so they are not the issue and to contact HP, hence why I am here.
    3) Not sure if this last one is part of the issue, but it has come up more than once lately. Error "Your current settings do not allow file to be downloaded". I ssupect when the computer reboots after the blue screen the security is automatically heightened and that is why I got this, as well as loose passwords and a couple other "secruity level" type problems.
    Thanks for the help, Amy

    coatiamy
    Welcome to the HP Community Forum.
    I can offer the following in hopes that it may help.
    First, a bit about the CEEment program:
    CEEment Overview
    Excerpted:
    CEEment stands for Customer Experience Enhancement. CEEment (HPCEE.exe) is the reporting tool that HP uses to collect and study anonymous data. You can activate CEEment when you set up your computer. Or, you can activate using HP Advisor or HP Support Assistant at any time.
    Commentary
    It might be that the CEEment program is not the direct cause of the problem, that is, the issue might be symptomatic of the underlying problems -- it may be part of the train wreck, so-to-speak.
    In any case, while the system is up and running you can try the following to fix the issue or to at least try to eliminate the CEEment program from the mix.
    Download Install a new copy of the latest version of the HP Support Assistant on your system:
    HP Support Assistant
    If you have ‘Admin’ control, you may highlight the package and “double-click” to install it, else Right-Click, Select run as Administrator and install.
    Reboot the system
    If you like, you can switch OFF the CEEment program and the other checks that HP Support Assistant performs on your system.
    Example (HP Support Assistant Version 7.4.45.4)
    Open the HP Support Assistant > Settings >
    Scroll down to Warranty and Services >
    Next to Check warranty now >>
    CHECK No, I do not want to send this data >
    Scroll down to Would you like to share anonymous usage data with HP? >
    CHECK No >
    Under Welcome Screen (if necessary) >>
    UNCHECK Show a welcome screen when I open HP Support Assistant >
    Click Save
    Dragon Tips
    You may want to create an extra / new account with administrator privileges on the computer in case the issue is related in some way to your account.
    You do want to make sure you have your personal data backed up -- make an extra effort to make sure your critical data is backed up somewhere other than on the computer.  Make a copy of those files to a USB drive or to the Cloud.  Make sure you include your bookmarks.
    You may like to take a look at the following in case your computer's File System has issues:
    Using System File Checker (SFC) to Restore System Files
    A good Second Resource on the same subject:
    Windows 7: SFC /SCANNOW Command - System File Checker
    NOTE:  SFC can be run more than one time!
    A different type of check that can be run at boot time:
    How to Run Check Disk at Startup in Vista or Windows 7
    Things That are Blue
    Free tool:  BlueScreenView v1.52
    Windows approach - works up to and including Windows 7: 
    How to read the small memory dump file that is created by Windows if a crash occurs
    More Help: 
    dmp file and blue screen error Windows 7
    Blue Screen of Death Survival Guide: Every Error Explained
    Click the Kudos Thumbs-Up to show you appreciate the help and time from our Experts.
    Although I strive to reflect HP's best practices, I do not work for HP. 
    Click Accept as Solution when the Answer is a good Fix or Workaround!
    Kind Regards,
    Dragon-Fur

  • Blue screen of death twice 2 days after receiving T510

    Hi all,
    I encounter the dreaded Blue Screen of Death 2 times in two days, with a brand new T510.
    The first one came as such a surprise in a meeting that I couldn't catch what it was. The 2nd time happend just now and I decided to post and ask for advice. The error for this time is "bad_pool_header" - not sure what that is.
    The 2nd time is not necessarily the same as the 1st time. It seems that the display driver is not very stable. There were various times that, when I open the lid while connecting to an external monitor, the whole image on the external screen flickered vigorously. Windows 7 complain the display driver had crashed and windows has recovered from the error. I suspect the first time Blue Screen may be related to this too.
    Anyway, although I like this system a lot, two blue screens in two days after receiving the new machine on Wednesday is pretty frustrating to me. Would Lenovo please iron out some stable and high quality drivers with the Windows 7 "Enhanced" Experience? May be with the parts manufacturer please?
    Thanks all!
    Campion

    I would start with installing the latest bios and video driver updates off of lenovo's site.  (do not use the TVSU since that tends to be slower at propigating new updates).  It is new hardware and there is the possiblity of drivers and/or bios being updated since the drive images Lenovo installs from where created.
    Of course random BSOD's could also be bad ram.  I would try running MemTest86 on the system and making sure it can successfully pass the tests, and make sure you call customer service and report this so that they know of the issue moving forward.
    Best of luck!
    lkpcampion wrote:
    Hi all,
    I encounter the dreaded Blue Screen of Death 2 times in two days, with a brand new T510.
    The first one came as such a surprise in a meeting that I couldn't catch what it was. The 2nd time happend just now and I decided to post and ask for advice. The error for this time is "bad_pool_header" - not sure what that is.
    The 2nd time is not necessarily the same as the 1st time. It seems that the display driver is not very stable. There were various times that, when I open the lid while connecting to an external monitor, the whole image on the external screen flickered vigorously. Windows 7 complain the display driver had crashed and windows has recovered from the error. I suspect the first time Blue Screen may be related to this too.
    Anyway, although I like this system a lot, two blue screens in two days after receiving the new machine on Wednesday is pretty frustrating to me. Would Lenovo please iron out some stable and high quality drivers with the Windows 7 "Enhanced" Experience? May be with the parts manufacturer please?
    Thanks all!
    Campion
    Thinkpad T500-2081 CTO | T9400 2.53GHz | 8 GB RAM | ATI HD3650 + Intel GM45 | 15.4" LED WXGA+ | Windows 8 | ATI Catalyst 13.1 (non-switchable)
    Thinkpad 390x | PII 333 | 256mb ram | NeoMagic 256AV | SVGA LCD | OS/2 v4.52

  • How do I Fix Blue Screen Of Death??

    My iPhone 4 got the blue screen of death and I can't find a solution please someone help me! I have not droped ever in my life so i dont know what is wrong

    Then all I could suggest is:
    If You Are Locked Out Or Have Forgotten Your Passcode
    iTunes 10 for Mac- Update and restore software on iPod, iPhone, or iPad
    iPhone, iPad, iPod touch: Wrong passcode results in red disabled screen
    iOS- Understanding passcodes
    A Complete Guide to Recover Your iDevice if You Forget Your Passcode
    If you cannot remember the passcode, you will need to restore your device using the computer with which you last synced it. This allows you to reset your passcode and resync the data from the device (or restore from a backup). If you restore on a different computer that was never synced with the device, you will be able to unlock the device for use and remove the passcode, but your data will not be present. Refer to Updating and restoring iPhone, iPad and iPod touch software.
    Try restoring the iOS device if backing up and erasing all content and settings doesn't resolve the issue. Using iTunes to restore iOS devices is part of standard isolation troubleshooting. Restoring your device will delete all data and content, including songs, videos, contacts, photos, and calendar information, and will restore all settings to their factory condition.
    Before restoring your iOS device, Apple recommends that you either sync with iTunes to transfer any purchases you have made, or back up new data (data acquired after your last sync). If you have movie rentals on the device, see iTunes Store movie rental usage rights in the United States before restoring.
    Follow these steps to restore your device:
         1. Verify that you are using the latest version of iTunes before attempting to update.
         2. Connect your device to your computer.
         3. Select your iPhone, iPad, or iPod touch when it appears in iTunes under Devices.
         4. Select the Summary tab.
         5. Select the Restore option.
         6. When prompted to back up your settings before restoring, select the Back Up
             option (see in the image below). If you have just backed up the device, it is not
             necessary to create another.
         7. Select the Restore option when iTunes prompts you (as long as you've backed up,
             you should not have to worry about restoring your iOS device).
         8. When the restore process has completed, the device restarts and displays the Apple
             logo while starting up:
               After a restore, the iOS device displays the "Connect to iTunes" screen. For updating
              to iOS 5 or later, follow the steps in the iOS Setup Assistant. For earlier versions of
              iOS, keep your device connected until the "Connect to iTunes" screen goes away or
              you see "iPhone is activated."
         9. The final step is to restore your device from a previous backup.
    If you can not restore your device then you will need to go to recovery mode.
    Placing your device into recovery mode:
    Follow these steps to place your iOS device into recovery mode. If your iOS device is already in recovery mode, you can proceed immediately to step 6.
         1. Disconnect the USB cable from the iPhone, iPad, or iPod touch, but leave the other end
             of the cable connected to your computer's USB port.
         2. Turn off the device: Press and hold the Sleep/Wake button for a few seconds until the
             red slider appears, then slide the slider. Wait for the device to turn off.
              If you cannot turn off the device using the slider, press and hold the Sleep/Wake
              and Home buttons at the same time. When the device turns off, release the Sleep/Wake
              and Home buttons.
         3. While pressing and holding the Home button, reconnect the USB cable to the device.
             The device should turn on. Note: If you see the screen pictured below, let the device
             charge for at least ten minutes to ensure that the battery has some charge, and then
             start with step 2 again.
         4. Continue holding the Home button until you see the "Connect to iTunes" screen.
             When this screen appears you can release the Home button.
         5. If necessary, open iTunes. You should see the following "recovery mode" alert:
         6. Use iTunes to restore the device.
    If you don't see the "Connect to iTunes" screen, try these steps again. If you see the "Connect to iTunes" screen but the device does not appear in iTunes, see this article and its related links.
    Additional Information:
    Note: When using recovery mode, you can only restore the device. All user content on the device will be erased, but if you had previously synced with iTunes on this computer, you can restore from a previous backup. See this article for more information.

  • F4 Blue screen of death

    That's it.  I have 3 W520 laptops that all suffer from reoccuring blue screens of death.  I just reinstalled my machine.  I completed all of the Windows updates as well as all of the Lenovo updates.  It just crashed on me again.  I am using the latest BIOS and latest everything.  I have the top of the line W520 model.  What can I do?
    Solved!
    Go to Solution.

    OK, I have things under control now.  I am certain that the last 2 hotfixes triggered this as they were both related to the f4 BSOD errors I was experiencing.  The symptoms that I was seeing was that within 3-10 minutes of logging onto the machine, the hard drive light would stay on, then Explorer would crash, some windows would close, then the machine would pause and then blue screen.
    Out of the blue, I decided to ensure that my hard drive firmware was updated.  I am using a Crucial M4.  It was using 0001 firmware.  I updated it to 0002 and the crashes have completely stopped now. 
    I am going to chalk this up to a conflict between the hard drive firmware and the two new hotfixes that I downloaded from Lenovo.

Maybe you are looking for