Update 12.1.1.4 erased all my files (music, videos, playlists, everything). How do I revert to earlier version to get that back?
I opened iTunes tonight to import a CD and it asked me to update. Sure, fine, go ahead. Computer restarts after update and EVERYTHING is gone. I had 20+ videos, over 3k songs, all sorted into playlists, podcasts... it's all gone. How do I get that back? Can I uninstall the update and go back to the earlier version of iTunes? And when I plug in my iPad to sync, will it wipe everything off of there, as well??? I'm a fitness instructor, I have over a year's worth of playlists and routines that are now gone.
You're welcome . Note, though, that iTunes doesn't really keep "backup files" - it does replicate the library database (iTunes Library.itl) during the installation of an update if (and only if) that update makes a change to the database structure. The most recent of these was the transition from iTunes 11.4 to iTunes 12.0. On the basis that:
Computers tend to fail at the least convenient moment
Hard drives fail. Always. You just don't know when its going to happen
There is no process that can be 100% guaranteed not to mess with your data
creating and maintaining a backup of your iTunes library is just about essential. See tt2's notes on Backup your iTunes for Windows library with SyncToy for details of a suitable method. If you make frequent additions or changes to your library you should refresh the backup every couple of days - at a minimum I'd suggest once a week - and always make sure that the backup is up to date before installing a new version of iTunes. I actually use two backup strategies - one that runs automatically at 3am every Sunday morning, plus as-needed updates to a second external drive that I use to refresh two other systems that I run iTunes on.
Similar Messages
-
I erased all of my music from my computer how do i get it back
nedd help please i accidently erased all of my music and i dont know how to get it back can somebody please help thanks
Do you have a back up of any kind or an iPod that has your music on it? If not you need to look for a data recovery program. Recovery programs are not particularly cheap so you have to decide if in your particular circumstances it's worth it to get your songs back. It may be if you have a lot of purchased tracks which you will have to pay to download again. If they came primarily from your CDs then it's most likely not as you can re-rip them.
The policy on lost purchases is that you have to pay to download them again: "Once a Product is purchased and you receive the Product, it is your responsibility not to lose, destroy, or damage the Product, and Apple shall be without liability to you in the event of any loss, destruction, or damage."
iTunes Store: Purchased content can be downloaded only once
You could try contacting the iTunes Music Store Customer Service and you might be able to persuade them to sanction a second free download. There have been occasional reports in the iTunes forum of this happening, however just be aware that they are not under any obligation to do so. If you click on any of the links on this page you'll find a space at the bottom to email your query: iTMS Customer Service
You might also want to check out this page for future reference: How to back up your media in iTunes -
I just got a new iPod Touch 4th generation for my daughter. I have a iPhone 5 that is already set up on iTunes. The only thing I want on her iPod from my iTunes is music and apps. How do I set her iPod up so that it only gets that information? Do I set it up as a new device? If so will that alter my iTunes?
Thanks.
llfitYou can set up more than one device on your computer, and iTunes will remember the settings for each of them:
How to use multiple iPods, iPads, or iPhones with one computer
But you'll have to use your Apple ID to sync bought media to her device. Disable all other things you don't want to sync like photos, contacts, etc. -
I DELETED ALL MY THE FILES ON THE "ALL MY FILES IN THE FINDER BY MISTAKE. PLEASE I WILL BE HAPPY IF YOU CAN HELP ME LOCATE THEM. THANK YOU.
They should still be in the Trash. Click on the Trash icon in the Dock and drag and drop all your deleted items to the Desktop. You'll just have to tidy them away in your own time.
-
I had previously had years worth of Christmas music in my iTunes. When not the holiday season I obviously deslect it so that it does not play. I thought it was all backed up to the cloud, but now upon trying to recover it and resync it to my phone for travelling, I cannot find it anywhere. Is my music gone for good?
Why did you think it was in icloud?
You can redownload some itunes purchases in some countries, but this does not apply to music not purchased via itunes.
Downloading past purchases from the iTunes Store, App ... - Apple
Have you failed to maintainn a backup copy of your computer? -
thoughts??
You need to either buy a newer Mac OS X version or install iLife 11 from a DVD; if desired, contact the Mac App Store support.
(70923) -
What can I do to get any lost songs or photo's back caused by installing the new ios5 software?
Go to the Device tab in iTunes' Preferences and se what the date iis of the backup(s). Apple only retaines the latest backup unless you restor from a backup and that one is also kept.
-
My parent's IPad is SUPER outdated and I'm trying to buy an app for my brother for Christmas. However, I can't buy the app because it says we need to update the software. The thing is, the computer that was connected to the IPAD, we no longer have. So is there any way I can update it on my mac without erasing all the photos and videos?
HELPPP ME BEFORE CHRISTMASS MORNING!!
-
Will the new ipod software update erase all of the music off my ipod??
will the new ipod software update erase all of the music off my ipod??
Unless you plan to restore it, if all you are doing is updating the firmware then nothing will be erased from your iPod. Even if it was you just have to reload from iTunes or your back up.
-
I recently updated the iOS on my ipad 3 and lost all my files in the process. How do I recover my lost files which were not previously backed up?
If you don't have them backed up somewhere, then there's little possibility of recovering them. There are some utilities that can in some cases recover an inadvertently-deleted photo, but I've found none that can recover photos or other data from an iPad that was erased as part of an iOS upgrade. You can do a web search for something like "iPhone photo recovery" and you'll find some utilities you can try.
Regards. -
my ipod is not recognized by my itunes and tells me to uninstall itunes and reinstall it. will this erase all of my music?
Hi braddyloopy,
Thanks for visiting Apple Support Communities.
If you need to uninstall and reinstall iTunes, your music files should not be erased or affected in any way. It is always a good idea to back up your data before making any changes to your computer, though.
If you'd like to locate your music, this article explains how to find the files:
Where are my iTunes files located?
http://support.apple.com/kb/HT1391
When you reinstall iTunes, I'd recommend using the method in this article to make sure it's reinstalled completely:
Removing and reinstalling iTunes and other software components for Windows Vista, Windows 7, or Windows 8
http://support.apple.com/kb/HT1923
Cheers,
Jeremy -
I had some updates for my mac mini and so I updated and when it reboot I checked iTunes and all of my data was gone. I have a 2TB External HDD that contains all of my iTunes data and before the latest Sept. 2012 iTunes update I had the folder located in the advanced tab of itunes located on my external HDD. After the reboot and the new iTunes software was installed it defalted to my HDD on my mini and nothing that was there before the update was no longer there. All of my music, playlists, podcasts, folders, movies etc. was gone. I have redirected the library file locating back to my external HDD but it still is not working. HELP!!!!
Empty/corrupt library after upgrade/crash
Hopefully it's not been too long since you last upgraded iTunes, in fact if you get an empty/incomplete library immediately after upgrading then with the following steps you shouldn't lose a thing or need to do any further housekeeping. In the Previous iTunes Libraries folder should be a number of dated iTunes Library files. Take the most recent of these and copy it into the iTunes folder. Rename iTunes Library.itl as iTunes Library (Corrupt).itl and then rename the restored file as iTunes Library.itl. Start iTunes. Should all be good, bar any recent additions to or deletions from your library.
Windows images, but you get the point. Depending on the age of your library the library file might not include the .itl extention. Make it match the file you are replacing.
See MusicFolder Files Not Added and Super Remove Dead Tracks for tools to catch up with any changes since the backup file was created.
tt2 -
I updated my ipod on my computer to the ios 5.1.1 and it updated but all of the music, movies, and apps were cleared off. I cannot put any of it back on please help!
Go to iTunea>Preferences>Devices and see if there is a backupright at the time you did the update. Then try restoring from that backup. If the apps are in your iTunes library, any app data will be restored to the iPod.
When restoring from an iOS 4 (or later) backup, if the device had a passcode set, iTunes will ask if you want to set a passcode (and remind you that you had protected your device with a passcode). iTunes will not ask you to set a passcode when restoring from iOS 3.x and prior backups.
Therefore, remembe the passcode that you enter this time.
It appears that if you restore from a backup, that backup is not subseqyently overwritten by the next backup. -
On my iPhone, I have songs from a CD that I bought and no longer have. I now have a new computer and it is telling me that to move songs that I only have on my computer, I must erase all of the music from my iPhone (It also says that my phone is already synced with another computer so it has to download everything). I would like to keep all of the music on my Phone and still be able to have these songs from my computer on my iPhone. Help!
The iPhone is not a storage device. iPhone is designed to sync with 1 computer and
iPhone sync only one way computer -> iPhone except content bought from iTunes.
Read this user tip:
Syncing to a "New" Computer or replacing a "crashed" Hard Drive -
My pc crashed and i no longer have the music i used to have, how can i sync my ipod w/ out loosing all of my music. and also how do i update my ipod only has a partial version of ios4
It has always been very basic to always maintain a backup copy of your computer for this very occasion. USe your backup copy to put everything on the new computer, then sync.
Maybe you are looking for
-
Continuity calling works but Handoff does not.
I got continuity calling to work by doing the on & off tricks with my iPhone 6 and iPad 4, but Handoff still does not work.
-
Error on ASA5505: "IKE Receiver: Error reading from socket."
Hi, I'm expecting a problem with the network of a customer. He has one ASA5505 connected to 2 RV082 using VPN IPSec (1 top office and 2 remote sites). Each sites have 2 internet ADSL providers: "Provider A" and "Provider B" for backup purpose. The re
-
XSLT 2.0 not working inside OSB
This simple XSLT, when used inside the Oracle Service Bus: <?xml version="1.0" encoding="UTF-8"?> <xsl:stylesheet version="2.0" xmlns:xsl="http://www.w3.org/1999/XSL/Transform" xmlns:xs="http://www.w3.org/2001/XMLSchema" xmlns:fn="http://www.w3.org/2
-
Import Package - How to? Basic Instructions
Hey Experts - I'm trying to learn about the Import Package. We're using BPC 7.0, Microsoft Version. Where can I go to get some detailed instructions on how this package works? How do I create a Transformation File? What is the .TDM file I see in t
-
Don't Like New Mailbox on iPhone
I have the iPhone 3Gs and yesterday when I connected my phone to my itunes account, it said there was a new software version to download, so I did. Now my mailbox is too complicated and I don't like it at all. I wish they had given me a choice and ex