Update of illustrator cc 2014 using Creative Cloud for desktop fails permanently.

Hello,
I am trying to update the illustrator cc 2014 using Creative Cloud for desktop. The download fails due to error -60.
Yesterday I spent few hours on chat with a support repesentative, who directed me to ask ISP for download file size limitation. The ISP responded that there are no limitations of download file at all.
Any help with direct download instead of the desktop is appreciated.
Best regards,
Izidor

No you have not lost your work. You can still open the old project in CC. Providing you did not overwrite. CC14 project should read Projectname-1. Otherwise try an auto save.
Try this:
Error "This project contained a sequence that could not be opened"

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I have opened a case with adobe support and was basically told to suck it up and put the users in the admin group. Actually, what was said was that it is "mandated that the users have administrative rights".
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Jeff,
Thank you for your response. The users in question are "standard" domain users. We do not reduce users permissions below the standard level.
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You MAY have a faulty installation, which requires complete removal and reinstall... not exactly your problem, but the links below may help
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http://helpx.adobe.com/creative-suite/kb/cs5-cleaner-tool-installation -problems.html
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Hi Olaolu,
You can follow the article: Error: "Failed to install" | Creative Cloud Desktop which will help you to get your issue fixed.
You can also follow the thread: Creative Cloud desktop failed to update.(Error code: 2) where this issue is already discussed.
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<Removed by Moderator>

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thanks John
I am an Admin User although I would install using Run As Admin
64 bit Dell Laptop
Windows 8.1 - update
Windows Firewall
Kaspersky Anti-virus - not tried turning off but will do so and respond
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Adobe contact information - http://helpx.adobe.com/contact.html
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Update of illustrator cc 2014 using Creative Cloud for desktop fails permanently.

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