Updated itunes and now it won't play any of my music, updated itunes and now it won't play any of my music
i updated my itunes, and now it won't play any of my music. i tried deleting it and reinstalling itunes, but it still is doing the same thing: whenever i click on a song, it looks like it's going to play (and my last.fm thing starts scrobbling it) but it just doesn't play the song, ever. it sits there, with the play button played. i am so frustrated with itunes, and i have no idea how to resolve this.
Hi ryanmar,
If you are having issues with audio playback in iTunes for Windows, you may find the following article helpful:
iTunes and QuickTime for Windows: Audio does not play or plays incorrectly
http://support.apple.com/kb/TS1362
Regards,
- Brenden
Similar Messages
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I just downloaded and updated the newest version of iTunes. After updating I downloaded some new music and synced the iPod. The music doesn't play. It'll play about 30 seconds of the song and then skip automatically to the next song. I restarted the iPod. I restored it. It still didn't work. Then I tried listening to the music from my laptop straight from iTunes...and it's still doing it.
How do I fix it?I'm assuming the tracks that won't play copy/are displayed with exclamation marks. This happens if the files are no longer where iTunes expects to find them. Possible causes are that you or some third party tool has moved, renamed or deleted the file, or that the drive it lives on has had a change of drive letter. It is also possible that iTunes has changed from expecting the files to be in the pre-iTunes 9 layout to post-iTunes 9 layout,or vice-versa, and so is looking in slightly the wrong place.
Select a track with an exclamation mark, use Ctrl-I to get info, then cancel when asked to try to locate the track. Look on the summary tab for the location that iTunes thinks the file should be. Now take a look around your hard drive(s). Hopefully you can locate the track in question. If a section of your library has simply been moved, or a drive letter has changed, it should be possible to reverse the actions.
Alternatively, as long as you can find a location holding the missing files, then you should be able to use my FindTracks script to reconnect them to iTunes .
tt2 -
Never mind ... cleaned the cache, cleaned the disk, cleaned the Java cache - it works.
I've tried going through those steps prior to posting. This link that others and you have provided takes me to these instructions. There are no specific steps to uninstall and reinstall itunes. I did so anyway a couple times to see if anything changed. It did not. If I'm missing something, please let me know--it's really appreciated. I'm not using windows and it is my understanding that when you delete itunes (which I did through terminal) it deletes everything, so you don't have to go searching for random files as you would with Windows.
Note: This article is for Mac OS X users. If you're using a Windows PC, please refer to these troubleshooting suggestions.
Follow these steps to resolve your issue:
Ensure that your Mac meets the minimum system requirements for your iPhone, iPad, or iPod touch.
Install software updates on your Mac.
Note: If an iTunes update is available, apply the update.http://apple.com/itunes/download
Check USB connections. iOS devices require USB 2.0 to function properly. If you're not sure your Mac has USB 2.0 ports, refer to the computer's specifications.
Disconnect other USB devices and connect your device directly to a USB port on your Mac.
Restart your Mac.
Looks like I'll be making that phone call... -
I have no idea what happened!? I just updated Itunes on my macbook and now my entire song library won't play. When I click on a song it says it can't play because it can't find the original file. How is this possible? The original files are on my computer. I just upgraded!! HELP!!
The only thing I can think of is that you deleted these files off your computer without using iTunes to do it. Or maybe you backed up your computer to a previous state to where these song files didn't exist? The last one doesn't even make sense to me unless you used Time Machine to do it. But those are the only things I can think of.
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So I updated my iPhone 5s to version 7.0.6 yesterday, and now my iPhone music isn't working properly. It won't sync the playlists that I added after the update though when it's plugged in on iTunes it says that the music is synced. When I select a song in a playlist on the phone it shuffles through the playlists for like 3 seconds and picks a totally different song to play. I tried reinstalling iTunes, I tried restoring the iPhone, is it just a bug with the update? Nothing works. Any solutions are welcome.
DFU mode? How do I do that? So far the only thing I can do is hold down both buttons to power it on and nothing is on the screen and it wont reconize on my computer....
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I updated to 7.0 and now my ipod wont play in my car stero. I have reset, bought an itunes song and reset again but nothing is working. Pandora wont play. I can hear it very slightly in my speakers if I turn up the speakers but it is so faint. It plays thru its own speakers and my radio plays thru my speakers in my car so my its not my speakers.Help! Thank you!
Hi Novagurl2369!
I have an article for you that can provide some helpful troubleshooting steps to address your issue:
No sound through stereo headset1
Inspect the headset jack for debris and clean if necessary.
Connect the headset and make sure the connector is pushed in all the way.
Check the volume setting. Adjust the volume by pressing the volume up and down button on the left side of the iPhone.
If you are trying to listen to music and cannot hear any audio, make sure that the music on iPhone is not paused. Try squeezing the headset microphone to resume playback. Additionally, from the Home screen you can choose iPod > Now Playing, then tap Play.
Make sure the latest version of iTunes is installed on the computer that you are syncing the iPhone with (songs purchased from the iTunes Store using earlier versions of iTunes won't play).
Try another Apple headset (some third-party headsets require an adapter to be used with original iPhone).
Try a different song or video.
Check to see if the iPhone alert sounds or other iPhone sound effects exhibit the same audio issues.
Disconnect the headset from the iPhone and see if sound comes from the built-in speaker.
iPhone: Hardware troubleshooting
http://support.apple.com/kb/TS2802
Take care, and thanks for visiting the Apple Support Communities.
-Braden -
I recently updated my iPhone 3G to 5.0 (9A334) and it was somehow interrupted during restoration, or at least that is what it tells me. But it keeps making a new restore and adding it to a list, but never gets through without getting interrupted. anyways, I kind of got through all that, but now all the music on the iPhone won't play and is greyed out. I had some APPs greyed out, but they are not as important. Music is a huge investment in my life and this part of it has gone silent. I SYNC with my iMac. Resyncing doesn't help. I can change the selections, but can never get them to play on the iPhone.
Any ideas?I'm having the same issue, i restored my phone to Factory settings, even tried restoring it to my backup, half of my music bought from itunes won't play on my iphone and i'm super annoyed, this only happened once i updated to ios 7.2 so i assume its another glitch to go with my imessages not sending, getting sick of this.
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When i got the update at first the music would play while my headphones were in. I restored my iphone and now it won't play at all. I have tried to go in the settings for itunes and app store but it also won't load.
Hi Jackson,
Since you have already done a restore of your iPhone, I would suggest that you now try restoring your iPhone to factory settings, set it up again and test before you restore your content. This article describes the process -
Use iTunes to restore your iOS device to factory settings
http://support.apple.com/kb/HT1414
Note - It is important that you follow this stop:
Use iTunes to back up your device and transfer and sync any additional content to your computer.
Thanks for using Apple Support Communities.
Best,
Brett L -
Updated to ios7 and iTunes 11.1, Music won't play/phone won't sync
I updated my iPhone 4s to ios7 today. I updated itunes to itunes 11.1 so I could sync it (on a toshibia pc running windows vista).
Ever since the update, my Iphone won't play music that I haven't purchased off the itunes store, even though it does appear on my phone, and my itunes has been stuck on "waiting for changes to be applied" and won't finish the section of the sync.
What should I do?having the same issue, everything i have tried doesn't seem to work. never had a problem until i installed 11.1
all my albums are now in the itunes library but even that isn't making any diffrence, spent a good few hours yesterday reinstalling my music...just a waste of time, same thing happened. will keep you posted if i find any answers -
I've been having trouble getting my phone to sync. It's been a real pain... Previously, I deleted all the music off the phone and re-synced my library. I recently added some new music, and I was getting the same issue, so I tried my old trick, and it wouldn't remove the music properly. I reset the phone and the music remained (at least, it showed, but skipping through the songs, none of them played... so theoretically it removed the actual MUSIC while the song listings stayed in my 'music' app).
Poking around, I found suggestions that maybe updating to the new iTunes would fix the problem. I updated... and now, suddenly, my iPhone won't show up in iTunes at all! It was just connecting BEFORE the update, so it's definitely not the cable. I'm really not sure what to do now.
Currently restarting my computer to be sure that isn't part of the issue. Will report back, but can anyone help me in the meantime?
Edit:
Restarting the computer solved the problem of the device not showing in iTunes, but when it synced, the music was STILL messed up. Trying the remove and re-sync again.Removed. Re-synced. Still not working. Factory reset the phone, re-installed music... made a GIANT "Other" file instead of actually adding any songs.
Factory resetting again. Any other solutions?
EDIT: If It helps, I'm doing this all over USB connection, not trying to sync music through wifi or anything. -
Updated to newest version of itunes and now it tries to update library and it stops responding and won't let me cancel the little update bar that appears. I just want to know how to get it to the point where I can play music again.
This is happening to me too, very frustrating
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I just updated to Itunes 10 and now when I drag a podcast to play on my 3rd Generation Ipod Shuffle, the podcasts won't play as as part of the music list. I know you must add the podcasts manually by dragging them and dropping. I did do that. I know that you can only use the Ipod in order not random. So, it must be a problem with the new software?
Thanks.Do you have any better luck with that if you update to iTunes 10.6.1.7?
From the notes for the release:
iTunes 10.6.1 provides a number of improvements, including:
• Fixes several issues that may cause iTunes to unexpectedly quit while playing videos, changing artwork size in Grid view and syncing photos to devices.
• Addresses an issue where some iTunes interface elements are incorrectly described by VoiceOver and WindowEyes.
• Fixes a problem where iTunes may become unresponsive while syncing iPod nano or iPod shuffle.
• Resolves an ordering problem while browsing TV episodes in your iTunes library on Apple TV.
http://www.apple.com/itunes/download/ -
I just updated itunes to 11.1.3 on my laptop and now it won't open. It does not respond to trying "safe mode" either. Anyone have an idea as to what to do?
I just uninstalled it and am waiting for it to reinstall. I sincerely hope that I have not lost everything that I worked on so hard. Now that mobile me is gone, I have not been able to go between devices to transfer things. I was merely trying to take a document I had worked on and open it in pages, but it said my version was too old. When I updated, it wouldn't load. Now I cannot do anything. I hope that the reinstall fixes it without losing everything. Please advise!!! Yes, I am in panic mode.
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I tried to update itunes and now it won't open, how do I fix it? Will uninstalling and reinstalling erase my library?
Go to Control Panel > Add or Remove Programs (Win XP) or Programs and Features (later)
Remove all of these items in the following order:
iTunes
Apple Software Update
Apple Mobile Device Support (if this won't uninstall move on to the next item)
Bonjour
Apple Application Support
Reboot, download iTunes, then reinstall, either using an account with administrative rights, or right-clicking the downloaded installer and selecting Run as Administrator.
The uninstall and reinstall process will preserve your iTunes library and settings, but ideally you would back up the library and your other important personal documents and data on a regular basis. See this user tip for a suggested technique.
Please note:
Some users may need to follow all the steps in whichever of the following support documents applies to their system. These include some additional manual file and folder deletions not mentioned above.
HT1925: Removing and Reinstalling iTunes for Windows XP
HT1923: Removing and reinstalling iTunes for Windows Vista, Windows 7, or Windows 8
tt2 -
Updated iTunes and now it won't open on my computer
I just did the OS X update and then the iTunes update and now my iTunes won't open on my Mac mini. I click the icon and it doesn't do anything and I even tried opening it in my applications folder and it still won't come up. Is anyone else having this problem and if so, how do I fix it?
I had this and managed to fix it:
Download iTunes from https://www.apple.com/itunes/download/
Open the Terminal
Run "sudo rm -r /Applications/iTunes.app"
Re-install iTunes
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