Updated to ios6. Now when I try to download apps (ex. Craigslist and song pop) the free button is in light gray aka I can't download it. Help please.
There are some apps that are in the darker shade of gray, where it says "free" or ".99" etc and I can download them. I purchased this iPad used, it works fine, and I do not recall having any issues with being able to access apps before I upgraded to the new ioS6, although I only used it for a day or so before updating the o.s. so perhaps I didn't have time to have noticed this problem with the old o.s.. In looking at other q/a's about this topic I noticed people saying to make sure there is not an app stuck downloading, I checked and that's not an issue, I also tried signing out of my account and turning the iPad off then back on....that did not solve my issue.
You need to contact iTunes Customer Support.
I had the exact same problem and they gave me a full refund so I could download the movies again.
The cause is at Apple's end and you can't fix it from yours.
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After FF 9 installed every little while I lose whatever page I am on and it goes to about blank. When I tried to reload my pages it just sits there. Yesterday I was about to uninstall it and it started working fine again. This morning it decided to stop again, I have uninstalled it, rebooted and reinstalled and it's still doing this.
I never had this problem with any of the other versions. It all started with FF 9. It downloaded itself after I told it ignore update. I am getting very flustered with this happening.
It acts like it has a mind of its own when it comes to when it is going to work for me or not. I need to fix this somehow. I even tried reinstalling 7 again and it did the same thing as 9 does now. I took it back off and put 9 back on since neither want to work properly.Thanks for reading and thanks for the advice. Perhaps I'll ask them about it next time this problem occurs, although carrying the thing through a mall that is only about a mile away is the least of my worries. I'll do if it is both free (I don't make enough at my job to pay for such a service) and relatively speedy, although I'd hate for them to come over and for the computer to work properly (as bad as that sounds). It'd be a wasted trip and nothing would get fixed.
I'm contemplating videotaping myself performing my "fixes" on it the next time I have this problem. -
please help fix this
Once you reset all content and settings, you are placed into the Setup Assistant. You enter your WiFi network information, your Apple ID, and are then asked if you would like to restore from a backup.
There is no "sync" as such in this process.
Are you sure you did Settings > General > Reset > Erase all content and settings? -
I updated operating system to OS X Yosemite, also updated pages. Now when I try to open files I am told to update pages
You have both Pages 5.5.2 and your older version of Pages on your Mac .
Pages 5.5.2 ids in your Applications folder.
Pages '08/'09 is in your Applications/iWork folder.
When you double click on a file either version may open, but usually the older, and it can not open files from the newer version.
Right click on the file instead and choose which version to open from.
Peter -
I need help on how to download the ios 4.3. to my iphone 3gs. My mom was using it and everythig was fine but when she upgraded the lady erased everything so it would be like new and now when i try to download a app like facebook it says it requires ios 4.3. and i have asked people at phone places and i have hooked it up to itunes and still havent been able to..when i go to settings then general it doesnt show up any software updates, that whole part is erased. someon eplease help me!\
What version of iOS are you running? I'm going to bet that you do NOT have a 3Gs. You have a 3G. The highest version of iOS that can run is 4.2.1.
If you did not save a copy of the older facebook at that could run on 4.2.1 on your computer that you can sync back, then you're out of luck. The newest version (and the only one available in the app store) will not run on 4.2.1.
You will have to resort to using the mobile web page in Safari or find a 3rd party app that will run on your phone. -
I had to change my Apple ID and password. Now when I try to download or buy an app it says your Apple ID is disabled. How can I fix this?
If it says "This Apple ID has been disabled for security reasons", then you will just need to change you password by following these steps: http://support.apple.com/kb/ts2446
If it does not says "...for security reasons" you will have to contact the iTunes Store to have your account 'un-disabled' http://www.apple.com/support/itunes/contact/
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My PC died and in turn so did my main iTunes library. My iPhone was synced to the library that is gone. Now when I try to connect to another library, it tells me the phone must be wiped clean before I can manage music with new library. Any way around that? I don't want to lose the music that is on my phone. I am looking for a way to tell the phone to "forget" the old library and let me start working with a new library.
It has always been very basic to always maintain a backup copy of your computer for just such an occasion.
Use your backup copy of your computer to put everything on the new one.
It sounds like you have failed to do this, which is not good at all.
You will have to transfer your itunes purchases from your iphone. Authorize your computer for your itunes account
About iTunes Store authorization and deauthorization
Open itunes, plug in iphone, do NOT sync, click File>Transfer Purchases
When you do sync you will lose your pics ( photo library - synced from your old computer), your itunes content ( music, apps, videos,etc) , your contacts and your calendars. So do NOT sync yet. This is why a backup copy is so important.
Enter one unique contact and calendar entry on your computer.
When you first sync, you should get the option to merger the data. Choose it.
If you want your pics, then you will need to e-mail them to yourself before you sync. They will not be of the original quality as they are reduced when synced to iphone.
When all is as goos as it can be, then backup your computer, and always maintain the backup. -
I'm having problems with my iPad I downloaded I downloaded pro for two dollars and now when I try to download other apps in the app store it wAnts to kno my personal card info on free items and won't let me download items I already erase the I downloadeder pro but I don't kno way to do?
Also, when I go on to safari, another alert pops up that safari cannot verify the identity of the website, anything that I type in to as common as google.com. It gives me 3 options to either cancel, look at details, and continue. I've looked at the details of the website of Google and it is legitimate the site. Any help?
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I upgraded to a new apple mac book pro and now when I try to download to adobe digital edition I receive this error:Error getting License. License Server Communication Problem: E_ACT_NOT_READY
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We’d love to help but if does have something to do with it, please give us
some details. -
I used to have 'sky at night' app but it got deleted in error, now when I try to download the app I get 'this app is incompatible with this phone' ' this app requires a gyroscope'...why ? whats changed ? how do I resolve the issue ? thanks CB
I used to have 'sky at night' app but it got deleted in error, now when I try to download the app I get 'this app is incompatible with this phone' ' this app requires a gyroscope'...why ? whats changed ? how do I resolve the issue ? thanks CB
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Please help as I am trying to reload new version of Itunes. I have followed all advice I could find in removing apple files and itune files etc...Now when I try to download it asks me if i want to save itunes setup_exe and when i select that option I get a message that says could not be downloaded. Any help?
Try:
- iOS: Not responding or does not turn on
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
- Try on anoterh computer to help determine if you have an iPod or computer problem.
- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar -
firefox keeps crashing when I try to launch it. I uninstalled the program, but now when I try to download it from your website the download freezes with 1 second left. This has happened several times.
Hello Deb,
Something fishy going on with those particular files. But without looking at them directly I couldn't say what. Usually in a case like this the problem is some of the metadata that is attached to the file. Where did these files come from? A camera, a scanner, the internet?
An explanation about the Watched Folder function: It looks for changes to a folder, not just automatically grabbing whatever files are in it. Generally, you want to select an empty folder as a Watch Folder. Once this has been set up, as you add files to this folder they will be imported into the Organizer. If you start with a folder full of images, those will be ignored, any new items will be added.
-Brett -
I had downloaded OS X Mountain Lion and had to replace my hard drive. Now when I try to download it only wants to upgrade since I show that I previously purchased it. What can I do to get the operating system back
I'm unclear on what the problem is. Have you installed a system on the new hard drive, and if so, what system? Had you actually installed Mountain Lion previously, or only downloaded it? And what does "it only wants to upgrade" mean? Have you actually got Mountain Lion already installed? (See About This Mac in the Apple menu.)
All Macs that shipped with Lion or newer are capable of internet recovery in situations like this. Just hold down command-R and it should start in recovery mode over the internet if necessary. You can reinstall the system from there. If you had Mountain Lion, I would assume that Mountain Lion would be the system you would get reinstalling that way. -
I was writing a very important document; I saved it and I closed pages, now when I try to open it, I have a message with "it's impossible to open this document". How can i fix it?
When you have 2 versions of Pages on your Mac:
Pages 5 is in your Applications folder.
Pages '09/'08 is in your Applications/iWork folder.
You are alternately opening the wrong versions.
Pages '09/'08 can not open Pages 5 files and you will get the warning that you need a newer version.
Pages 5.01 can not open Pages 5.1 files and you will get the warning that you need a newer version.
Pages 5 can open Pages '09 files but may damage/alter them. It can not open Pages '08 files at all.
Once opened and saved in Pages 5 the Pages '09 files can not be opened in Pages '09.
Once opened and saved in Pages 5.1 files can not be opened in Pages 5.
Anything that is saved to iCloud is also converted to Pages 5 files.
All Pages files no matter what version and incompatibility have the same extension .pages.
Pages 5 files are now only compatible with themselves on a very restricted set of hardware, software and Operating Systems and will not transfer correctly on any other server software than iCloud.
Apple has removed over 95 features from Pages 5 and added many bugs:
http://www.freeforum101.com/iworktipsntrick/viewforum.php?f=22&sid=3527487677f0c 6fa05b6297cd00f8eb9&mforum=iworktipsntrick
Archive/trash Pages 5, after exporting all Pages 5 files to Pages '09 or Word .docx, and rate/review it in the App Store, then get back to work.
Peter -
While downloading a book from iTunes, my internet service was interrupted and i didn't get the entire book. Now when i try to download it, i get the message that i already have downloaded it. It hit the download button in the purchased section, and nada! How can i re-download the book?
Hi Peggs,
Try this:
Open your iBooks app on your iPad
Select the Store Button at the top
Select Purchased at the bottom
You will see your AppleID on the right at the bottom, then Redeem, then Support
Click on your Apple ID, and when the AppleID window comes up with the options, Sign Out
Then Sign In again and try redownloading your book
Hope this helps!
Cheers,
GB
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