Updated to ios6. Now when I try to download apps (ex. Craigslist and song pop) the free button is in light gray aka I can't download it. Help please.

There are some apps that are in the darker shade of gray, where it says "free" or ".99" etc and I can download them. I purchased this iPad used, it works fine, and I do not recall having any issues with being able to access apps before I upgraded to the new ioS6, although I only used it for a day or so before updating the o.s. so perhaps I didn't have time to have noticed this problem with the old o.s.. In looking at other q/a's about this topic I noticed people saying to make sure there is not an app stuck downloading, I checked and that's not an issue, I also tried signing out of my account and turning the iPad off then back on....that did not solve my issue.

You need to contact iTunes Customer Support.
I had the exact same problem and they gave me a full refund so I could download the movies again.
The cause is at Apple's end and you can't fix it from yours.

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