Updated two computers and now can not get the serial number to work

can not get Production Premium Suite serial number to work after up dating both of my computers. get invalid serial number error. both are running OS X 10.9.4.

I am using version CS6, don't know support number. Did not deactivate because drive failed. put in new drive and it will not accept serial number. Same Mac Pro desk top just new hard drive.
JIM PARKER
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HT1459 my daughter put a pass code on her i pod and she cant remember it how can i resolve this and i can not read the serial number its to faded and scratched

my daughter put a pass code on her i pod and she cant remember it how can i resolve this and i can not read the serial number its to faded and scratched

If you cannot remember the passcode, you will need to Restore your device...
Connect to iTunes on the computer you usually Sync with and Restore...
http://support.apple.com/kb/HT1414
If necessary Place the Device into Recovery mode...
http://support.apple.com/kb/HT1808

I have recently upgraded to mountain lion and I can not get the calendar application to work. I con appears on the side put on calendars. Any suggestions

I have recently upgrades to Mountain Lion and I can not get the calendar utility to come alive. Icon appears in the tast bar but the application does not launch or appear to be any where else. Any suggestion?

Did you look in the Applications folder for Calendar? If it is there, remove the item that is in the Dock and replace it by dragging the Calendar application to the Dock.
If it is not there, did you have iCal located somewhere other than the Applications folder when you upgraded?

HT204204 I need help talking to a person. My phone is not working so I can't call and i can't get the serial number to get ahold of anyone. what do i do

How do i get ahold of a real person? My phone is only showing a black screen so I can't get on it to get the serial number or call anyone. please help

http://www.apple.com/support/iphone/contact/

I can not get my serial number to work for CS6 when I try to install on new PC

I can not get cs6 to load on my new pc the serial number will not work, It says it is valid but there are no programs on my computer, but i have downloaded them.

You need to contact Adobe Support either by chat or via phone when you have serial number and activation issues.
Here are some links to help make contact:
http://www.adobe.com/support/chat/ivrchat.html
http://www.adobe.com/support/download-install/supportinfo/

I purchased PSE 13 for windows and have looked everywhere numerous times and I can not find the serial number on the box or the disc sleeves. How am I going to install it without the serial number??

I purchased PSE 13 and looked everywhere for the serial number. It is not on the box or the disc sleeve. How am I going to install it?

Find your serial number quickly

I can not get my serial number to work

Help

The boxed version of Elements usually has a redemption code that must be converted to a serial number online. Have you done that or are you trying to enter the redemption code as the serial number which wno’t work. Redemption codes have letters and numbers. Serial numbers are just numbers.
http://helpx.adobe.com/x-productkb/global/redemption-code-help.html

I recently cut my ringtone off while visiting someone at the hospital and now can not get the ringtone to reactivate.

has anyone had this problem? any help is appreciated.
Thanks,
Wayne

You could try unsyncing it from your phone using iTunes (by unchecking it on your iTunes sync settings on the Tones tab and syncing), they resync it to your phone (by rechecking to sync tones in iTunes and syncing again).

HT1459 My iPod touch 4th generation will not even turn on so I can't get the serial number.

My ipod touch 4th generation will not even turn on so i can not get the serial number. what can I do?

If you synced with your computer then use the iTunesmethod included here:
- iOS: How to find the serial number, IMEI, MEID, CDN, and ICCID number

I received an Keynote update notice on my Mac Air. I updated and now can not get into my saved keynote docs. I am being asked to upgrade again and purchase the upgrade. Anyone else having this issue?

I received an Keynote update notice on my Mac Air. I updated and now can not get into my saved keynote docs. I am being asked to upgrade again and purchase the upgrade. Anyone else having this issue?

Try this repair, ensure you complete all the tasks and in the order shown:
1 delete all the iWork applications if you have them, not just Keynote, use Appcleaner from Mac Update to           do this, its freeware
2 restart the Mac;   Apple menu > restart
3 immediately after the start chime, press the shift key until you see the Apple symbol.
         let it fully boot up, it will take longer as the OS is repairing the drive
4 when fully booted, go to Applications > Utilities > Disc Utility; click on the boot drive then First Aid tab and           click repair disc permissions
5 when complete, restart the Mac normally
6 install Keynote from the Mac App Store
Please report back to let us know if this helped.

I have Nortons security suite under the old version the Idenity protection worked I kept all my passwords under this which used a master pasword I did not save passwords any were else and now can not get it to work supplying passwords for my l0gon site.

I have Norton's security suite under the old version the Idenity protection worked. I kept all my passwords under this which used a master pasword I did not save my passwords any were else and now can not get it to work supplying passwords for my logon site.

Symantec need to correct a mistake they made with their add-ons. They originally updated their add-ons after quite a delay to work with Firefox 4.0 as shown here - http://community.norton.com/t5/Norton-Internet-Security-Norton/Firefox-4-compatibility-hotfix-is-now-available/td-p/428894
They made an error with the update in only listing it as compatible with Firefox 4.0, so they will not install on Firefox 4.0.1 and subsequent Firefox security updates. Symantec have indicated they will be releasing an update to correct their error soon, for details see http://community.norton.com/t5/Norton-Internet-Security-Norton/Norton-Toolbar-not-compatible-with-FF-4-0-1/td-p/442788/page/12

I am using my time capsule to back up and I can not get the green light, what should I do

Hi everyone
I posted a quesiton yesterday and when I got up this morning the time machine / capsule (not sure of the difference) had unlocked itself!. The other problem persists and that is that the amber light continues to flash and I can not get the macbook to talk to the time thingy.
Obviously I am not very good at these things and I live in a country where I-systems knows about as much as I do!
Thank you
Gillian

So you have never actually used the airport utility.. you were almost there.
You posted this picture.
Screen+Shot+2013-03-15+at+13.20.55.png
Click edit button on that page.
Voila.. airport utility in all its manual setting glory.
Or install a decent utility.. 5.6.
This is not required but to my eyes.. it is much easier to understand and has more useful tool items than later versions.. which are made iOS pretty picture like.
How to load 5.6 into ML.
1. Download 5.6 for Lion.
http://support.apple.com/kb/DL1482
Click to open the dmg but do not attempt to install the pkg.. it won't work anyway.
2. Download and install unpkg.
http://www.timdoug.com/unpkg/
Run unpkg on the desktop.. it is very simple.. drag the AirPortUtility56.pkg file over to unpkg.. and it will create a new directory of the same name on the desktop.. drill down.. applications utilities .. there lo and behold is Airport utility 5.6 .. drag it to your main utilities directory or just run it from current location.
You cannot uninstall 6.1 (now 6.2 if you updated) so don't try.. and you cannot or should not run them both at the same time.. so just ignore the toyland version.. the plastic hammer.. and start using 5.6.. a real tool.
For screen shots see this post.
https://discussions.apple.com/thread/4668746?tstart=0

My InDesign document has two page 1s and I can't get the page numbers to work. Help!

My InDesign document has two page 1s and I can't get the page numbers to work. Help! How do I fix this?

Do you mean the first section is starting at page one?
And the second one now is starting at page two?
So I would ask why you would need sections at all?
Did you set the controls for Automatic Page Numbering?
If you select the particular page where section two is starting in the Pages Panel, you could untick the Start Section option in the numbering and section dialog. That would remove the section. You cannot do that with the very first section, but you should set the first section to Automatic Page Numbering if you ever want to use your document with an inDesign book file.
Uwe

Hello buy a movie on apple tv, and now can not find the device tells me I should go to settings / downloads / check downloads, but that does not exist in the menu of the apple tv, please help

Hello buy a movie on apple tv, and now can not find the device tells me I should go to settings / downloads / check downloads, but that does not exist in the menu of the apple tv, please help

Welcome to the Apple community.
A number of people have reported similar issues recently, many appear to have found a discrepancy of some kind in their account settings and making changes to these settings or simply resetting them has resolved the matter.
Check your account details are correct, check that you are using the correct details for Location, Region and Time Zone. You may want to change these settings and then change them back to see if that helps.
You might also try logging out of and then back into your iTunes account (Settings > iTunes Store > Apple ID’s > Sign Out) and restarting your router. (Some have reported that after doing this, they need to check for rentals even though it may report that there aren’t any, after which rentals once again appear in the ‘movies’ feature)
Rentals should appear under their own heading in the ‘Movies’ feature, you might also check at Settings > iTunes Store > Check For Rentals.

I have purchased the VGA Connectors for both a iMac and Macbook Pro so that i can connect my promethean board projector to the computer and I can not get the image on the screen. Does anyone have any suggestions?

I have purchased the VGA Connectors for both a iMac and Macbook Pro so that i can connect my promethean board projector to the computer and I can not get the image on the screen. Does anyone have any suggestions?

Irelandbound wrote:
thank you, I have the adaptors so glad that would work. I just heard adaptors burn out often. So Just thought for my main iMac computer, a plug would be best. I will get one once I move.
Any other suggestions or things I should know about apple products in Ireland. I know there are no Apple stores there.
An adaptor doesn't burn out. It merely serves as a means to connect the power prongs on your device to the power supply.
I believe you are thinking of a transformer, which you do not need. A transformer converts one voltage to another.
You don't need to do that as the power supply of modern electronics can take almost any worldwide voltage.
Look at the label on the device. It should indicate the input power acceptable of 100-240 VAC, 50-60 Hz.
Additionally, I found the adapters cheaper in the UK than I found them in the US. They were available in most supermarket chains. I wasn't in Ireland, so I can't say one way or the other.
If you have something that doesn't have that input power spec, it would require a transformer.
On other items like electric clocks or things with motors, you can connect them up to a transformer and the voltage will be correct, but the frequency may not. For clocks, that will cause them to not keep time well. For motors, they will burn out.

Updated two computers and now can not get the serial number to work

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