Updated Z10 to new software release 10.2.0.429 and having trouble with sending BBM/text messages

I recently updated my Blackberry Z10 to the new software release 10.2.0.429 and I'm having trouble sending messages on BBM b/c the red X shows up on every single message that I send to any contact on my list. This was never a problem for me prior to updating it. I also suddenly cannot open my browser nor can I open my texts properly nor send or receive texts. The keyboard on the touchscreen shows up constantly while im trying to navigate through the phone and it stays frozen until I lock/unlock the phone. All of this ONLY started happening ever since I updated it. What's going on? Please help, this shouldn't be happening!!

Hi and Welcome to the Community! 
Keep the phone on, and remove the battery for about a minute or more and then replace it
VIA | rat-7 
http://supportforums.blackberry.com/t5/BlackBerry-​Z10/z10-update-10-2-0-424-problem-with-text-messag​...
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